Enjoy your visit to Natales with a stay at Pristine Patagonia Hotel. Free perks include WiFi and local cuisine breakfast daily between 6:00 AM and 9:00 AM.
Bulnes 37, Puerto Natales, Natales, Magallanes and Chilean Antarctica, 616030
What's nearby
Costanera - 3 min walk - 0.3 km
History Museum - 4 min walk - 0.4 km
Puerto Natales Casino - 7 min walk - 0.6 km
Plaza de Armas - 8 min walk - 0.7 km
Mirador Cerro Dorotea - 2 min drive - 1.5 km
Getting around
Puerto Natales (PNT-Teniente J. Gallardo) - 19 min drive
Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 112.9 miles/181.6 km
Restaurants
La Disquería Natales - 5 min walk
El Bote - 5 min walk
Pampa Restobar - 5 min walk
Masay Pizza & Sandwich - 6 min walk
Cafe Kau - 8 min walk
About this property
Pristine Patagonia Hotel
Enjoy your visit to Natales with a stay at Pristine Patagonia Hotel. Free perks include WiFi and local cuisine breakfast daily between 6:00 AM and 9:00 AM.
Languages
English, Italian, Spanish
At a glance
Hotel size
9 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21
Check-out time is 10:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
Parking
No onsite parking
Property amenities
Food and drink
Free local cuisine breakfast each morning 6:00 AM–9:00 AM
Services
Front desk (limited hours)
Room amenities
Sleep well
Soundproofed rooms
Stay connected
Free WiFi (speed of 50+ Mbps)
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Pristine Patagonia Hotel Hotel
Pristine Patagonia Hotel Natales
Pristine Patagonia Hotel Hotel Natales
Frequently asked questions
Are pets allowed at Pristine Patagonia Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Pristine Patagonia Hotel?
Sorry, there's no onsite parking at Pristine Patagonia Hotel.
What are the check-in and check-out times at Pristine Patagonia Hotel?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is 10:00 AM.
Is there an onsite casino at Pristine Patagonia Hotel?
No, this hotel doesn't have a casino, but Puerto Natales Casino (7-min walk) is nearby.
What's the area around Pristine Patagonia Hotel like?
Pristine Patagonia Hotel is a short 3-minute walk from Costanera and 7 minutes' walk from Puerto Natales Casino.
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Pristine Patagonia Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 28, 2025
Lovely stay
Stayed here before & after w-trek. Great location, friendly staff, lovely charm, comfy beds, very clean, & great breakfast!
Amy
Amy, 1-night trip
10/10 Exceptional
Apr 9, 2025
What a gem!
This hotel was an absolute stunner! Would stay again in a heart beat! Very modern and clean! Lovely staff too!
Kimberley
Kimberley, 1-night trip
10/10 Exceptional
Mar 24, 2025
Day trip to Torres Paines
What a diamond in the ruff, little cute place staff was very friendly worth the price definitely would stay here again and highly recommend
Wonderful hotel, small and quaint. Lovely staff! Rooms were nice and comfortable. Lovely place, would definitely highly recommend.
Daniela
Daniela, 1-night trip
10/10 Exceptional
Nov 26, 2024
Kept nice and clean with courteous staff
Nathan
Nathan, 2-night trip
8/10 Very good
Feb 26, 2025
Good location, comfortable stay
The staff were very friendly and helpful. The room was a good size and the bed was comfortable. The shower was hard to operate as it had separate cold and hot taps and there was no chair to relax in. The hotel said they had booked me a taxi to collect me at the airport but it wasn't there and they didn't apologise for this which I wasn't very impressed with.
Verified traveler
3-night trip
10/10 Exceptional
Dec 31, 2024
Wonderful Place
The owner was so incredible and kind! She gave us great tips for our travels. She went out of her way to drive us to a restaurant she recommended. The hotel is very clean, located very close to the water and close to town! Highly recommend you stay at this hotel!
Suparna
Suparna, 1-night trip
10/10 Exceptional
Jan 7, 2025
New hotel with a cool vibe. Great clean room. 5 stars
Chris
Chris, 1-night trip
10/10 Exceptional
Nov 23, 2024
What an amazing view of mountains, boats in the lake/fjord. Very friendly and accommodating staff.
Brandon
Brandon, 3-night trip
10/10 Exceptional
Oct 10, 2024
Pleasant staying.
Pleasant staying.
Staff always ready to help us about how to explore the region.
Carlos Rodrigo
Carlos Rodrigo, 2-night trip
10/10 Exceptional
Dec 10, 2024
The owner Jacob was amazing. Very good attitude and attention to the needs of the guests. Gave great insight on the area and the trekking experience. Could not have asked for a better service. We would definitely recommend and also go back if we are in the area again.
Carlo
2/10 Poor
Dec 10, 2024
Unpleasant experience
It is uncommon for me to give bad reviews, but I would really give a caution to everyone who would like to give this hotel a try
Cons:
1. I paid this reservation in full on the booking website. Upon check-in, the staff was asking me to pay extra taxes of 20000+ pesos, which is out of nowhere. The explanation was the hotel is new and the owner didn't set up things properly. I contested and they gave up
2. This hotel charges 3000 pesos per day for storing the luggage, while other hotels generally offer this for free to guests. I was in a hurry the other day and had to accept the charge.
3. The hotel rooms are facing west which means the room gets very hot in the afternoon. I have to leave the window to cool the room down. Since there is no window screen, a lot of flies got into the room. I have to manually kill them which is an awful experience. Others must have done the same as you could find marks on the wall.
4. The room is not quite clean but the toilet is jammed somehow.
Pro:the front desk staff is very friendly and tries to help with my needs. Hotel is close to water fromt
Yan
Yan, 1-night trip
8/10 Very good
Apr 14, 2025
Un hôtel confortable, bien localisé et avec bon service.
Bianca
Bianca, 1-night trip
6/10 Good
Apr 9, 2025
buena
El personal muy amable, lugar limpio y habitación hermosa pero no cuenta con TV y el desayuno muy pobre.
francis
francis, 1-night trip
10/10 Exceptional
Apr 1, 2025
Lucas
Lucas, 3-night trip
10/10 Exceptional
Mar 25, 2025
Halte très sympathique
Séjour transit entre ferry depuis Puerto Eden et randonnée Puerto natales puis Puerto Montt . Une personne repartant à Puerto Eden par ferry du soir . Rien à comparer du séjour au Casa Verde de la veille, très décevant , une ARNAQUE
Au Pristina, Personnel dynamique, bienveillant et accueillant tout au long du séjour. Nous aurions dû prendre deux nuits chez eux .
marie odile
marie odile, 1-night trip
10/10 Exceptional
Mar 17, 2025
Rachel
Rachel, 1-night trip
10/10 Exceptional
Feb 24, 2025
Jhonatas
Jhonatas, 3-night trip
10/10 Exceptional
Feb 17, 2025
Bruce
Bruce, 1-night trip
10/10 Exceptional
Feb 5, 2025
Verified traveler
1-night trip
8/10 Very good
Jan 22, 2025
Leif
Leif, 2-night trip
10/10 Exceptional
Jan 18, 2025
Estuvimos muy agusto, muy limpio y la atención de Dany súper linda y tratando siempre de ayudar
MAYRA ADRIANA
MAYRA ADRIANA, 2-night trip
10/10 Exceptional
Jan 16, 2025
Café da manhã bem simples
Hotel agradável, esperava mais pelo valor… Não possuem tv nos quartos, café da manhã extremamente simples (tem hostel na cidade que oferece um café da manhã bem melhor). Não fornecem snacks para levarem nos passeios que acontecem nos horários mais cedo que o café da manhã. Localização ok, de fácil acesso andando para o centro. Funcionários não falam muito bem inglês e não entendem muito bem o português. Cobraram os 19% de IVA no check-in e ficamos sem entender o porquê, pois a comunicação ficou prejudicada por não falarem em inglês. Serviço de quarto e troca de toalhas somente são realizados quando solicitados. Solicitei arrumação do quarto e posteriormente, observei que sumiu alguns itens pessoais meus. Muito triste esse tipo de situação acontecer em um hotel desse nível, mas como não foi nada de muito valor, não fiz questão de fazer uma reclamação formal. Possuem serviço de lavanderia. Não possuem frigobar nos quartos.