The hotel staff, and reception area was quite nice. They insist on following you to the room, which I'm not a fan of, but I guess it's the costum most places in Asia.
The only issue I had was that the room was without windows. There were one window in the shower, but I feel slighly claustrophobic with no windows in the room. The room was big, had what you needed with 2 sofas and a big tv. Bed was comfortable, so nice enough. They probably have windows in other rooms.