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Hotel Dann Carlton Bucaramanga

4.0 star property
Hotel with 2 restaurants, near La Flora Ecological Park

Choose dates to view prices

In the heart of Bucaramanga, Hotel Dann Carlton offers a tranquil retreat near La Flora Ecological Park. Indulge in full breakfast and enjoy the rooftop garden views or unwind with spa treatments at Elixia Spa. With two restaurants serving local cuisine, a hair salon for pampering, and free in-room WiFi to stay connected.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Fitness center
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • Massage/treatment rooms
  • 24-hour business center

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
$95 nightly
The total price is $95
Jan 13 - Jan 14, 2026

Why we love this property

Spa escape paradise
The full-service spa offers daily facials, hydrotherapy, and couples treatments. A sauna, hot tub, and steam room complete this relaxation haven.
Culinary world tour
Explore 2 restaurants featuring local cuisine, sushi, and poolside dining. The bar adds finishing flair. Free breakfast and vegan options seal the deal.
Dreamy comfort awaits
Step into character-filled rooms with designer decor and premium bedding. When hunger calls, 24-hour service delivers while bathrobes stand ready.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, 1 Queen Bed with Sofa bed

Standard Double Room, 1 Queen Bed with Sofa bed | Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(41 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
  • 358 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 King Bed with Sofa bed

Superior Double Room, 1 King Bed with Sofa bed | Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(14 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
  • 466 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds | View from room

Standard Twin Room, 2 Double Beds

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
  • 416 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

Similar properties

Outdoor pool
Holiday Inn Bucaramanga Cacique by IHG
  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.2 out of 10, Wonderful, 930 reviews
$74 nightly
The price is $74
Jan 12 - Jan 13, 2026
Holiday Inn Bucaramanga Cacique by IHG
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About the neighborhood

Map
Calle 47 No 28-83, Bucaramanga, Santander, 680003

What's nearby

  • San Pio Park - 2 min walk - 0.2 km
  • Las Palmas Park - 2 min walk - 0.2 km
  • Cabecera Shopping Mall - 6 min walk - 0.6 km
  • La Flora Ecological Park - 10 min walk - 0.9 km
  • Cacique Shopping Mall - 2 min drive - 2.5 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 48 min drive
  • Airport drop-off service

Restaurants

  • ‪Empanadas Conucos - ‬3 min walk
  • ‪El Barril - ‬2 min walk
  • ‪Kokoriko - ‬3 min walk
  • ‪LibarDog - ‬3 min walk
  • ‪Sandwich Qbano Cabecera - ‬3 min walk

About this property

Hotel Dann Carlton Bucaramanga

Take in the views from the rooftop terrace when you stay at Hotel Dann Carlton Bucaramanga. Guests can visit the spa to be pampered with massages, facials, or body treatments, and City View, one of 2 restaurants, serves local and international cuisine and is open for breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a fitness center are other highlights. The helpful staff and breakfast get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 135 rooms
    • Arranged over 13 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 1 PM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Transfers

    • Airport drop off on request(available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's menu

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (5264 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1996
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Rooftop garden
  • Garden
  • Piano
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Grab bar near toilet

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Elixia Spa has massage/treatment rooms and couples treatment room(s). Services include facials and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 3 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

City View - This poolside family restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Taikinsa - This restaurant specializes in sushi and serves lunch, dinner, and light fare. A children's menu is available. Reservations are required. Open daily.
Dann Carlton Cafe Bar - This café serves breakfast and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 60000 per vehicle. Maximum occupancy 3
  • Late check-out can be arranged for an extra charge of COP 190000 (subject to availability)

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of COP 142800 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM
  • Guests under 18 years old are not allowed in the spa, and guests under 3 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests traveling with pets must present their pet's current vaccination record.

Also known as

Dann Carlton Bucaramanga
Hotel Dann Bucaramanga
Hotel Dann Carlton Bucaramanga

Frequently asked questions

Does Hotel Dann Carlton Bucaramanga offer free cancellation for a full refund?

Yes, Hotel Dann Carlton Bucaramanga does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Dann Carlton Bucaramanga?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.

Are pets allowed at Hotel Dann Carlton Bucaramanga?

Yes, pets are welcome. There's a charge of COP 142800 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Hotel Dann Carlton Bucaramanga?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Hotel Dann Carlton Bucaramanga?

Yes, a shuttle from the hotel to the airport is available. The charge is COP 60000 per vehicle.

What are the check-in and check-out times at Hotel Dann Carlton Bucaramanga?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 1 PM. Late check-out is available for a charge of COP 190000 (subject to availability). Express check-in and check-out are available.

What is there to do at Hotel Dann Carlton Bucaramanga and nearby?

Hotel Dann Carlton Bucaramanga has a spa and an outdoor pool, as well as a steam room and a garden.

Are there restaurants at or near Hotel Dann Carlton Bucaramanga?

Yes, there are 2 onsite restaurants, featuring local and international cuisine, pool views, and poolside dining.

What's the area around Hotel Dann Carlton Bucaramanga like?

Hotel Dann Carlton Bucaramanga is in Sotomayor, a short 9-minute walk from Cabecera Shopping Mall and 2 minutes' walk from San Pio Park.

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Reviews

Hotel Dann Carlton Bucaramanga Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.4

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities

What guests liked

  • The property offers a delicious and varied breakfast with many options. (25 reviews)
  • The spa offered a range of facilities including jacuzzi, sauna, turco, and steam room with city views. (6 reviews)
  • The pool area was exceptional with beautiful facilities and a great pool experience. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Location
Food
Restaurant
Cities
Lobby
Parking
View

Reviews

10/10 Exceptional

Great hotel
Diana A, 2-night trip

10/10 Exceptional

Clean rooms, excellent breakfast, friendly staff, good food
Katya, 3-night trip

10/10 Exceptional

Excellent accommodation
Julio Cesar, 3-night trip

10/10 Exceptional

Nice hotel
Fred, 5-night trip

10/10 Exceptional

Great and consistent service. Parking was very convenient and free. Breakfast was also great. Will stay again, thank you to the great staff of the Dann Carlton Hotel.
Jaime, 2-night trip

10/10 Exceptional

.
MIREYA, 1-night trip

10/10 Exceptional

The stay was excellent and the hotel was wonderful.
Carlos, 8-night trip

10/10 Exceptional

Excellent well-established hotel in a nice central area and with a great roooftop pool and restaurant
Feiber, 8-night trip

10/10 Exceptional

Service is consistently good. Great location. Restaurants have excellent choices. Small cafe in the lobby area has great deserts and snacks.
Gabriel, 5-night trip

10/10 Exceptional

Cleanliness, decor, service, friendly staff.
Amparo, 1-night trip

10/10 Exceptional

Hotel excellent

Escelent all
jairo, 2-night trip

10/10 Exceptional

Checkout time at 1pm and checkin at 3pm are good and unique times. Very good food at restaurants, great service.
Daniel, 1-night trip

10/10 Exceptional

Check out is at 1 pm!

Great stay, check out is at 1pm!! So good!
Maximiliano, 1-night trip

10/10 Exceptional

Location fabulous!!!
DIEGO, 1-night trip

10/10 Exceptional

We have stayed at a few of the Dann properties and always enjoyed. This was no exception. Great location, great staff and accommodations. Food was very good up at the pool restaurant. This is a must stay in the area
Aleic Timothy, 3-night trip

10/10 Exceptional

Best hotel in bucaramanga
michael, 2-night trip

10/10 Exceptional

Excellent hotel
Victor, 2-night trip

10/10 Exceptional

excelente hotel
JAIRO, 1-night trip

10/10 Exceptional

The room was comfortable, the breakfast buffet was very good. The cleaning staff were excellent. The general staff were kind and helpful. A convenience store was right outside the front door.
Dwayne, 7-night trip

10/10 Exceptional

Excellent
Maryfer, 1-night trip

10/10 Exceptional

Excelente hotel
Alexander, 1-night trip

10/10 Exceptional

Excellent service. Very comfortable
Eduardo, 2-night trip

10/10 Exceptional

Great hotel. No complains.
Jaime, 1-night trip

10/10 Exceptional

Amazing stay, loved
Diana, 1-night trip

10/10 Exceptional

Service great, excellent food, comfortable room and nice spa.
Guillermo, 6-night trip