Located near Batam Centre Ferry Terminal, Oakwood Hotel & Apartments Grand Batam offers a convenient retreat. Take advantage of the outdoor pool, free self parking, in-room WiFi and 24-hour front desk - perfect for those who want to explore nearby Nagoya Hill Mall.
Jl. Pembangunan, Batu Selicin, Kec. Lubuk Baja, Batam, Kepulauan Riau, 29444
What's nearby
Grand Batam Mall - 1 min walk - 0.0 km
BCS Mall - 5 min walk - 0.5 km
Nagoya Hill Mall - 15 min walk - 1.3 km
Harbour Bay Ferry Terminal - 5 min drive - 4.1 km
Batam Centre Ferry Terminal - 8 min drive - 8.6 km
Getting around
Batam Batu Besar (BTH-Hang Nadim) - 25 min drive
Seletar Airport (XSP) - 22 miles/35.3 km
Singapore Changi Airport (SIN) - 15.3 miles/24.6 km
Restaurants
Liang Sandwich Bar - 3 min walk
Kimukatsu - 1 min walk
Ramenten10 - 3 min walk
Steak Holycow - 1 min walk
Shaburi & Kintan Buffet - 4 min walk
About this property
Oakwood Hotel & Apartments Grand Batam
When you stay at Oakwood Hotel & Apartments Grand Batam, you'll be within a 10-minute drive of Harbour Bay Ferry Terminal and Batam Centre Ferry Terminal. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. Nice touches like premium bedding, bathrobes, and slippers are offered up in all apartments.
Languages
Chinese (Mandarin), English, Indonesian, Malay
At a glance
DONE
Property size
207 apartments
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
PETS
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free onsite self parking
VPN_KEY
Other information
Smoke-free property
Property amenities
Pool/Spa
Outdoor pool
Internet
Free WiFi, with speed of 25+ Mbps
Parking and transportation
Free self parking on site
Food and drink
Refrigerator
Free tea bags/instant coffee
Electric kettle
Paper towels
Dining
Continental breakfast available for a fee daily 6:00 AM–10:30 AM: IDR 250000 for adults and IDR 125000 for children
Room service available
Bedrooms
Premium bedding
Bed sheets provided
Bathrooms
Bathrobes
Hair dryer (on request)
Free toiletries
Towels provided
Soap
Shampoo
Toilet paper
Toothbrush and toothpaste
Slippers
Entertainment
32-inch flat-screen TV with cable service
Work spaces
Desk
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Elevator door width (inches): 591
Wheelchair accessible (with limits)
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Smoke-free property
Services and conveniences
Daily housekeeping
Multilingual staff
Iron/ironing board (on request)
Free bottled water
Banquet hall
Change of towels (on request)
24-hour front desk
Change of bedsheets (on request)
Location highlights
In the business district
Things to do
Fitness center
Shopping mall on site
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
207 rooms
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately IDR 250000 for adults and IDR 125000 for children
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Oakwood & Apartments Batam
Oakwood Hotel & Apartments Grand Batam Batam
Oakwood Hotel & Apartments Grand Batam Aparthotel
Oakwood Hotel & Apartments Grand Batam Aparthotel Batam
Frequently asked questions
Does Oakwood Hotel & Apartments Grand Batam offer free cancellation for a full refund?
Yes, Oakwood Hotel & Apartments Grand Batam does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Oakwood Hotel & Apartments Grand Batam?
Yes, there's an outdoor pool.
Are pets allowed at Oakwood Hotel & Apartments Grand Batam?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Oakwood Hotel & Apartments Grand Batam?
Yes, there's free self parking.
What are the check-in and check-out times at Oakwood Hotel & Apartments Grand Batam?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.
What is there to do at Oakwood Hotel & Apartments Grand Batam and nearby?
Oakwood Hotel & Apartments Grand Batam has an outdoor pool and a fitness center.
What's the area around Oakwood Hotel & Apartments Grand Batam like?
Oakwood Hotel & Apartments Grand Batam is a short 1-minute walk from Grand Batam Mall and 8 minutes' walk from BCS Mall.
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Oakwood Hotel & Apartments Grand Batam Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Apr 26, 2025
Newly and best location
A very nice and new hotel that has become my new favorite for business travel to Batam.
Excellent location and also freshly surrounded by a great city view.
Hoping only that the breakfast offering for westerners improves.
Joakim
Joakim, 1-night trip
8/10 Very good
Feb 22, 2025
Excellent hotel for biz trip in Batam
Nice hotel. It will great if the hotel can provide the free transportation between the ferry terminals!
WEN LUNG
WEN LUNG, 3-night trip
10/10 Exceptional
Feb 1, 2025
Really good location, good pool and clean room. Would definitely stay again. Service provided by front lady Jihan was amazing!
Marcus
Marcus, 2-night trip
10/10 Exceptional
Jan 17, 2025
Good stay
Buang Keng
Buang Keng, 1-night trip
10/10 Exceptional
Dec 1, 2024
Great and friendly service. Very convenient location to great batam mall for food and shopping
Rachel
Rachel, 2-night trip
10/10 Exceptional
Oct 21, 2024
Property was very clean and welcoming.
Muhammad Idris
Muhammad Idris, 2-night trip
6/10 Good
Mar 2, 2025
Room is nice but relatively small.
Bernard
Bernard, 2-night trip
8/10 Very good
Mar 9, 2025
Linked to grand mall batam just walk through the link at a few levels notes in the lift
Genghis Khan Bin Setarhan
Genghis Khan Bin Setarhan, 3-night trip
10/10 Exceptional
Oct 20, 2024
Oakwood my no. 1 choice at Batam
The experience at Oakwood is great from the moment you step into the property. Friendly staff, nice room, good view, clean, good water pressure, comfy bed and pillow, next to Grand Batam Mall.
Verified traveler
1-night trip
10/10 Exceptional
Nov 12, 2024
Just beside grand batam mall.
pey
pey, 2-night trip
10/10 Exceptional
Feb 2, 2025
Had a pleasant 2N stay at the hotel. The service from the front reception to bell boy is excellent. Was greeted by Mr Willy who is very friendly and patiently responded to my questions on my room request. Very pleased to note that my room was available before checkin time and my special request has been satisfied. I highly recommend this hotel for it's excellent service, great location and eco friendliness (no use of plastic and having recycling bins at all levels).
Pek San Jacinth
Pek San Jacinth, 2-night trip
10/10 Exceptional
Oct 14, 2024
Hotel is located strategically, very convenient through the linked bridge to Grand Batam Mall. There was lots of food option around the mall. Many spa around the location as well. Staff was friendly and warm. They were also very responsive through email enquiry. Breakfast has a wide spread of variety and room was very clean.
NUR HIDAYAH BINTE
NUR HIDAYAH BINTE, 2-night trip
10/10 Exceptional
Sep 6, 2024
Good service
Verified traveler
10-night trip
8/10 Very good
Oct 31, 2024
Stay here!
All good, great choice to stay here. Currently 4 months in operation, few teething problems and staff readiness issues are there, but give them 2 more months. Restaurant food should go delicious and hearty and forgo pretentiousness. A beautiful hotel like this should not place fake plastic plants in any corner. All the best!
Verified traveler
3-night trip
8/10 Very good
Aug 10, 2024
Super convenient location n hotel staff is friendly. On the other hand, hotel did not arrange d bed type requested during booking and AC is hardly working. Bathroom is stuffy after shower.
Kuan Ping
Kuan Ping, 1-night trip
10/10 Exceptional
Dec 28, 2024
Check-In time should be prompt not late, have waited one hour plus to check in and no extension of check- out hours has been extended to us… Hope this part could see improvement when we stay again.
Other than that, the hotel is clean and spacious and very strategically near to Grand Batam Mall which is a huge plus point where food and shopping is within walk. Hotel staffs are friendly and polite. There is a Water dispenser at the end of hotel room corridor that provides drinking water which in my opinion, very thoughtful and convenient for everyone needs.
Jason
Jason, 1-night trip
10/10 Exceptional
Aug 12, 2024
Very convenience location. 20 walking steps to the mall. We did not opt for breakfast buffet. Only able to access other floor unless you have the same floor room card.
J
J, 1-night trip
8/10 Very good
Jan 4, 2025
Batam City Hidden Gem?
Back again in this vibrant city of Batam. Well well well.. Another new spot with excellent location for shoppers. Located next to Batam Grand Mall. It is not visible from the main road though. Overall staff was great! Greated with smiles. From the security, receptionist and the rest of the staff. Speaks english very well. Im impressed. Good for international traveller. Pool area was nice and clean. The bistro/dining area were awesome with luxury vibes. Breakfast spread was good. There are room for improvement for the quality of food serve. Overall it was a good stay for me and wife. We will be back soon. Definitely. Keep it up and im sure it will be one of the gems in Batam.
Nur Mohammed
Nur Mohammed, 2-night trip
10/10 Exceptional
Aug 1, 2024
Would be good if the room doors are installed with additional locking mechanism. Also there was a live cockroach in my room which I reckon it’s a once off because the room is very clean and nice. As the hotel is new, it is not showing up on the Grab/Gojek apps yet so just take note to use Grand Batam Mall to locate if you have trouble.
Otherwise, the hotel cannot be located any better, it’s a few steps away from the Grand Batam Mall and nearby spas. The service staff are top notch and helpful, grateful for how caring and friendly they are.
Shyn
Shyn, 1-night trip
10/10 Exceptional
May 12, 2025
The check in was smooth and the property is well kept.