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HOTEL NEUSCHLOSS OTARU

4.0 star property
Otaru hotel with spa and restaurant

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Photo gallery for HOTEL NEUSCHLOSS OTARU

View from property
1 bedroom, down comforters, in-room safe, free WiFi
Lobby
Sauna, hot tub
Exterior
In the heart of Otaru, HOTEL NEUSCHLOSS OTARU offers an elegant retreat with a bar, full-service spa, and fine-dining restaurant. Unwind in the sauna or soak in the spa tub. With free in-room WiFi and concierge services at your fingertips.

Reviews

6.0 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Non-smoking
  • 24/7 front desk
  • Free parking
  • Air conditioning

Main amenities (9)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Meeting rooms
  • 24-hour front desk
  • Vending machine
  • Microwave in a common area
  • Concierge services

Feel at home (6)

  • Private bathroom
  • In-room climate control (air conditioning)
  • Cable TV service
  • Free self parking
  • Free toiletries
  • Hair dryer
$254 nightly
The total price is $281
Aug 20 - Aug 21

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Panoramic Suite

Panoramic Suite | 1 bedroom, down comforters, in-room safe, free WiFi

Panoramic Suite

Highlights

Air conditioning
LCD TV
Separate bedroom
Down duvet
Hair dryer
Bathrobes
Private bathroom
Shower/tub combination
  • 797 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | 1 bedroom, down comforters, in-room safe, free WiFi

Superior Quadruple Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Down duvet
Toilet with electronic bidet
Shower/tub combination
Private bathroom
Hair dryer
  • 560 sq ft
  • Sea view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Standard Twin Room, Bay View

Standard Twin Room, Bay View | 1 bedroom, down comforters, in-room safe, free WiFi

Standard Twin Room, Bay View

Highlights

Air conditioning
LCD TV
Separate bedroom
Down duvet
Toilet with electronic bidet
Shower/tub combination
Private bathroom
Hair dryer
  • 366 sq ft
  • Bay view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Sea View

Superior Twin Room, Sea View | 1 bedroom, down comforters, in-room safe, free WiFi

Superior Twin Room, Sea View

Highlights

Air conditioning
LCD TV
Separate bedroom
Down duvet
Toilet with electronic bidet
Shower/tub combination
Private bathroom
Hair dryer
  • 409 sq ft
  • Sea view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, down comforters, in-room safe, free WiFi

Superior Double Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Down duvet
Toilet with electronic bidet
Shower/tub combination
Private bathroom
Hair dryer
  • 409 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite

Panoramic Suite | 1 bedroom, down comforters, in-room safe, free WiFi

Panoramic Suite

Highlights

Air conditioning
LCD TV
Separate bedroom
Down duvet
Toilet with electronic bidet
Shower/tub combination
Private bathroom
Hair dryer
  • 732 sq ft
  • Harbor view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Comfort Quadruple Room

Comfort Quadruple Room | 1 bedroom, down comforters, in-room safe, free WiFi

Comfort Quadruple Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Down duvet
Toilet with electronic bidet
Shower/tub combination
Private bathroom
Hair dryer
  • 560 sq ft
  • Sea view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Luxury Suite

Luxury Suite | 1 bedroom, down comforters, in-room safe, free WiFi

Luxury Suite

Highlights

Air conditioning
LCD TV
Separate bedroom
Down duvet
Toilet with electronic bidet
Shower/tub combination
Private bathroom
Hair dryer
  • 667 sq ft
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
3-282,syukutsu, Otaru, hokkaido, 0470047

What's nearby

  • Otaru Aquarium - 6 min walk - 0.5 km
  • Otaru Canal - 5 min drive - 4.2 km
  • Rinyu Morning Market - 5 min drive - 4.2 km
  • Sakaimachi Street - 7 min drive - 5.8 km
  • Shin Nihonkai Ferry - 9 min drive - 7.5 km

Getting around

  • Sapporo Okadama Airport (OKD) - 59 min drive
  • New Chitose Intl. Airport (CTS) - 98 min drive
  • Inaho Station - 27 min drive
  • Hoshioki Station - 28 min drive
  • Niki Station - 28 min drive

Restaurants

  • ‪クレイジースパイス 小樽本店 - ‬7 min drive
  • ‪恭香 - ‬6 min drive
  • ‪手打ち蕎麦きむら - ‬7 min drive
  • ‪とんこつらーめん あっぱれ - ‬5 min drive
  • ‪ガヤ小樽店 - ‬7 min drive

About this property

HOTEL NEUSCHLOSS OTARU

At HOTEL NEUSCHLOSS OTARU, you'll be within a 10-minute drive of Otaru Canal. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 58 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Shared microwave

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services

Facilities

  • Full-service spa

Accessibility

  • Thin carpet in room

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers

Sleep well

  • Down comforter
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi (speed of 25+ Mbps)
  • Phone

More

  • Housekeeping (on request)
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Dining

レストラン「ブラウキュステ」 - Onsite fine-dining restaurant.
バーラウンジ「ペルレ」 - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately JPY 2530 for adults and JPY 990 for children
  • Housekeeping is offered for an extra charge of JPY 1100 per day

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Diners Club, JCB International, Union Pay

Also known as

HOTEL NEUSCHLOSS OTARU Hotel
HOTEL NEUSCHLOSS OTARU otaru
HOTEL NEUSCHLOSS OTARU Hotel otaru

Frequently asked questions

Are pets allowed at HOTEL NEUSCHLOSS OTARU?

Sorry, pets aren't allowed.

Is parking offered on site at HOTEL NEUSCHLOSS OTARU?

Yes, there's free self parking.

What are the check-in and check-out times at HOTEL NEUSCHLOSS OTARU?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is 11:00 AM.

What is there to do at HOTEL NEUSCHLOSS OTARU and nearby?

HOTEL NEUSCHLOSS OTARU has a spa.

Are there restaurants at or near HOTEL NEUSCHLOSS OTARU?

Yes, there's an onsite restaurant, レストラン「ブラウキュステ」.

What's the area around HOTEL NEUSCHLOSS OTARU like?

HOTEL NEUSCHLOSS OTARU is in the heart of Otaru, a short 8-minute walk from Otaru Aquarium and 8 minutes' walk from Shukutsu Marine Land.

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HOTEL NEUSCHLOSS OTARU Reviews

Reviews

6.0

Good

6.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Good

スーペリア ツインルーム シービューを予約しました。 彼女が客室内の浴槽を楽しみにしていましたが、虫（蛾とキノコバエみたい虫）がいっぱいて落胆でした。 浴槽の中にも何匹の虫の死骸が浮かんでいました。
Jui-Min, 1-night trip