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Heiss Hotel By Jalo

4.0 star property
Medellín hotel with outdoor pool and pool bar, aimed at LGBTQ+ guests

Choose dates to view prices

Photo gallery for Heiss Hotel By Jalo

Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, sun loungers
Terrace/patio
Restaurant
Junior Suite | 1 bedroom, desk, soundproofing, free WiFi
Reception
Located in the heart of El Poblado, Heiss Hotel offers a tranquil retreat near Poblado Park and Lleras Park. Stroll through the lush garden or stay connected with in-room WiFi, then enjoy peace of mind with 24-hour front desk support.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pool
  • Pet friendly
  • 24/7 front desk
  • Air conditioning

Main amenities (9)

  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Pool bar
  • Swim-up bar
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Private bathroom
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Cable TV service
$58 nightly
The total price is $58
Sep 28 - Sep 29

Room options

Check availability for these dates

Tonight

Sep 15 - Sep 16
Check availability for tonight Sep 15 - Sep 16

Tomorrow

Sep 16 - Sep 17
Check availability for tomorrow Sep 16 - Sep 17

View all photos for Junior Suite

Junior Suite | 1 bedroom, desk, soundproofing, free WiFi

Junior Suite

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Kitchen
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
  • 334 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Balcony

Standard Room, Balcony | 1 bedroom, desk, soundproofing, free WiFi

Standard Room, Balcony

8.4 out of 10
Very good
(31 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | 1 bedroom, desk, soundproofing, free WiFi

Standard Room

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 172 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
1460 Cra. 43F, Medellín, Antioquia, 050021

What's nearby

  • Poblado Park - 6 min walk - 0.6 km
  • Lleras Park - 10 min walk - 0.9 km
  • Medellín Clinic - El Poblado - 13 min walk - 1.1 km
  • Oviedo Shopping Center - 2 min drive - 2.2 km
  • Santafé Mall - 2 min drive - 2.5 km

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 36 min drive
  • Poblado Station - 10 min walk
  • Industriales Station - 25 min walk

Restaurants

  • ‪Foxey Pub - ‬3 min walk
  • ‪Clemente Café Y Flores - ‬2 min walk
  • ‪Pizzería Olivia - ‬3 min walk
  • ‪Gabo - ‬2 min walk
  • ‪Ganso & Castor Café - Bistró - ‬3 min walk

About this property

Heiss Hotel By Jalo

Heiss Hotel By Jalo offers a great location, putting you within a 15-minute walk of Poblado Park and Lleras Park. You can visit the fitness center for a workout or unwind with a drink at the pool bar. An outdoor pool and a garden are other highlights. The property is just a short walk to public transportation: Poblado Station is 10 minutes away.

At a glance

DONE

Hotel size

    • 176 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets allowed*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property
    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Poolside bar
  • Swim-up bar

Traveling with children

  • Lifeguard on site

What to do

  • Access to nearby outdoor pool

Services

  • 24-hour front desk
  • Pool loungers
  • Pool umbrellas

Facilities

  • Garden
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Elevator door width (inches): 40

Room amenities

Be entertained

  • 50-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)

More

  • Daily housekeeping

Here's the breakdown, no surprises

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately COP 45000 for adults and COP 45000 for children

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Pets are allowed for an extra charge of COP 200000 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property caters to LGBTQ+ guests.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Property Registration Number 210165

Also known as

Hotel Heiss
Heiss Hotel Hotel
Heiss Hotel Medellín
Heiss Hotel Hotel Medellín

Frequently asked questions

Does Heiss Hotel By Jalo offer free cancellation for a full refund?

Yes, Heiss Hotel By Jalo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Heiss Hotel By Jalo?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 8:00 PM.

Are pets allowed at Heiss Hotel By Jalo?

Yes, pets are welcome. There's a charge of COP 200000 per accommodation, per stay.

Is parking offered on site at Heiss Hotel By Jalo?

Sorry, there's no onsite parking at Heiss Hotel By Jalo.

What are the check-in and check-out times at Heiss Hotel By Jalo?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.

What is there to do at Heiss Hotel By Jalo and nearby?

Heiss Hotel By Jalo has an outdoor pool and a fitness center, as well as a garden and access to a nearby outdoor pool.

What's the area around Heiss Hotel By Jalo like?

Heiss Hotel By Jalo is a short 9-minute walk from Poblado Park and 14 minutes' walk from Lleras Park.

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Reviews

Heiss Hotel By Jalo Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.4

Eco-friendliness

9.2

Property conditions & facilities

Reviews

10/10 Exceptional

I would definitely stay here again!

Beautiful hotel, friendly staff, and great location. The views from the balcony and rooftop are incredible. I would definitely stay here again.
Jericah, 14-night trip

10/10 Exceptional

The hotel is nice and friendly staff…
Angel, 5-night trip

10/10 Exceptional

Excelente hotel
Cesar, 6-night trip

10/10 Exceptional

Great service and clean new hotel
John, 11-night trip

10/10 Exceptional

Good staying for business trips
Miguel, 3-night trip

10/10 Exceptional

The best hotel so far
Jemaine, 2-night trip

10/10 Exceptional

Great place to stay! Definitely will come back
Henry, 2-night trip

10/10 Exceptional

Close to the popular center of Provenza, Beautiful area, very nice & clean room, staff helpful and attentive
Eduardo, 4-night trip

10/10 Exceptional

I would stay here again!
Vanessa Karina, 3-night trip

10/10 Exceptional

The hotel was perfect. The staff was very friendly. The rooftop bar was a plus
Kathya, 3-night trip

10/10 Exceptional

Nice quiet and tiny place to stay
Carlos, 4-night trip

10/10 Exceptional

Lovely hotel, clean and calm. The food at the restaurant were amazing.
caroline, 4-night trip

10/10 Exceptional

Great stay when coming to Medellin for business.
Luis Eduardo, 1-night trip

10/10 Exceptional

Walkable and safe. Friendly staff, clean and well kept hotel.
Jean Hugues, 4-night trip

8/10 Very good

Great location and super nice staff
Marianela Morales, 4-night trip

10/10 Exceptional

Its amazing place and clean
Gebrekidan G, 5-night trip

8/10 Very good

Tiny rooms but clean and comfortable
pavel Fernandez, 2-night trip

10/10 Exceptional

Rooms were very clean and well keep. Beds were comfortable. Service was impeccable.
DENISE, 6-night trip

6/10 Good

Nice place.
Arnaldo, 4-night trip

10/10 Exceptional

Pretty safe and modern place
Maria, 7-night trip

10/10 Exceptional

Great place! Definitely will come back
Henry, 2-night trip

10/10 Exceptional

The property was clean, the neighborhood was safe with lots of restaurants a walking distance.
Georgios, 4-night trip

6/10 Good

The rooms are too small and the breakfast can be better. The pizza was excellent and the gelatos downstairs.
Angie, 4-night trip

10/10 Exceptional

Nice property but the rooms were small. Breakfast was good but simple.
Nelson, 8-night trip

10/10 Exceptional

Great staying
Douglas, 7-night trip