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Hotel Lago Grey

3.5 star property
Lakefront hotel in Torres del Paine with restaurant and bar/lounge

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Photo gallery for Hotel Lago Grey

Standard Double Room, 1 Queen Bed | In-room safe, free cribs/infant beds
In-room safe, free cribs/infant beds
Reception
Exterior
Front of property

Reviews

8.8 out of 10
Excellent
By the lake, Hotel Lago Grey offers a serene retreat with a breakfast buffet, coffee shop, and garden. Guests can enjoy free WiFi in public areas, dry cleaning/laundry services and unwind at the bar.

Popular amenities

  • Bar
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • LCD TV
The current price is $330
includes taxes & fees
$330 per night
May 3 - May 4

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room, Multiple Beds (Twin)

Superior Double Room, Multiple Beds (Twin) | In-room safe, free cribs/infant beds

Superior Double Room, Multiple Beds (Twin)

Highlights

Free cribs/infant beds
LCD TV
Shower/tub combination
Private bathroom
In-room safe
Daily housekeeping
  • Lake view
  • 323 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | In-room safe, free cribs/infant beds

Standard Double Room, 1 Queen Bed

Highlights

Free cribs/infant beds
LCD TV
Shower/tub combination
Private bathroom
In-room safe
Daily housekeeping
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

In-room safe, free cribs/infant beds

Standard Single Room

Highlights

Free cribs/infant beds
LCD TV
Shower/tub combination
Private bathroom
In-room safe
Daily housekeeping
  • 215 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | In-room safe, free cribs/infant beds

Superior Double Room, 1 King Bed

Highlights

Free cribs/infant beds
LCD TV
Shower/tub combination
Private bathroom
In-room safe
Daily housekeeping
  • Lake view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Single Room

Superior Single Room | In-room safe, free cribs/infant beds

Superior Single Room

Highlights

Free cribs/infant beds
LCD TV
Shower/tub combination
Private bathroom
In-room safe
Daily housekeeping
  • Lake view
  • 323 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Double Room, Multiple Beds (Twin)

In-room safe, free cribs/infant beds

Standard Double Room, Multiple Beds (Twin)

Highlights

Free cribs/infant beds
LCD TV
Shower/tub combination
Private bathroom
In-room safe
Daily housekeeping
  • 215 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

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About the neighborhood

Map
Sector Lago Grey S/N, Torres del Paine, Magallanes y Antartica Chilena, 8320000

What's nearby

  • Glacier Grey - 4 min drive - 1.6 km
  • Torres del Paine National Park - 38 min drive - 21.3 km
  • Lago Pehoe - 51 min drive - 25.3 km
  • Salto Chico Falls - 52 min drive - 25.6 km
  • Salto Grande - 67 min drive - 33.3 km

Restaurants

  • ‪Restaurant Explora Torres Del Paine - ‬52 min drive
  • Campamento Italiano
  • ‪Explora Patagonia -- Hotel Salto Chico - ‬52 min drive

About this property

Hotel Lago Grey

Enjoy your visit to Torres del Paine with a stay at Hotel Lago Grey. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other highlights include a snack bar/deli and a garden.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 60 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 15
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

What to do

  • Boat tours

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • LCD television

Sleep well

  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
  • Towels

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Policies

This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Hotel Lago
Hotel Lago Grey
Hotel Lago Grey Torres Del Paine
Lago Grey
Lago Grey Hotel
Lago Grey Torres Del Paine
Hotel Lago Grey Hotel
Hotel Lago Grey Torres del Paine
Hotel Lago Grey Hotel Torres del Paine

Frequently asked questions

Does Hotel Lago Grey offer free cancellation for a full refund?

Yes, Hotel Lago Grey does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Lago Grey?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Lago Grey?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Lago Grey?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Hotel Lago Grey and nearby?

Have fun during the warmer months with activities such as boat tours. Hotel Lago Grey also has a garden.

Are there restaurants at or near Hotel Lago Grey?

Yes, there's an onsite restaurant.

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Hotel Lago Grey Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Breakfast
Location
Service staff
Bathroom
Room

What guests liked

  • Breakfast was very good and a highlight of the dining experience. (3 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Beautiful view and comfortable stay

Lago Gray is a beautiful site for your stay at Torres del Paine. The hotel has access to some trails but not all. The room was simple but well appointed, spacious and clean, and had a phenomenal view of the lake. It was a bit warm in the afternoon with no way of cooling it other than leaving the door open or closing the shade. I would also love a kettle in the room. Other than that, the restaurant and coffee bar were excellent, the service was great, and the location incredible. Check if you need a car or transport to other trails because that is not cheap.
Monica, 4-night trip

10/10 Exceptional

Amazing location on the lake with gorgeous picturesque views and fantastic service.
Carrie, 1-night trip

6/10 Good

Overall overpriced

Overall hotel is overpriced for what you get compared to other hotels in the park. Service is okisch but food/breakfast a bit disaponting
1-night trip

6/10 Good

Overcooked food no internet in rooms. Paying for view not amenities and hotel services
Marilee, 2-night trip

10/10 Exceptional

This hotel is in the national park. The view is unique. You should definitely stay here if you like nature. However, the room can be cold during winter time.
ZIHAO, 1-night trip

8/10 Very good

Great location to take the Lago Grey boat
Arthur, 2-night trip

10/10 Exceptional

We loved our stay at Lago Grey! The excursions they offered were fun and well rounded! And the staff and food was nice!
Katharine, 3-night trip

10/10 Exceptional

Very unique location! Beautiful sunrise on the mountains. Great dinner and breakfast.
Patrick, 1-night trip

8/10 Very good

Met expectations. Friendly staff. Good food!

10/10 Exceptional

This hotel is conveniently located near Grey Lake and offers stunning mountain views. The staff is exceptionally polite and attentive, and the food is outstanding. The rooms are beautiful, with gorgeous vistas. I highly recommend this hotel, especially if you take their excursions. If you're planning to navigate to Glacier Grey, the hotel serves as the meeting point. We booked a half-day trek through the hotel, and our guide, Nicolas, was very attentive and always answered our questions. At the end of the trek, they provided delicious snacks.
maira, 2-night trip

8/10 Very good

The rooms are nice, the food is very good, the place is awesome. You have to know however that booking a premium room doesn’t guarantee you a nice view of the lake and the mountains. Many of the most expensive rooms have trees right in front of them, making the view more or less interesting.
Ramon, 1-night trip

10/10 Exceptional

Two nights stay

Very friendly and professional staff. Beautiful location. Special thanks to Ivan and Ircu! Very good breakfast. Restaurant is good especially given its remote location. I would recommend to rent a car as the hotel is not served by public transportation frequently. May not be the best location to hike to the base of Torres de Paine, trail head is about one hr drive away.
Jun, 2-night trip

4/10 Fair

The accommodation building is just like a temporary building in the forest. I don’t have a problem with that but this is not worth the money at all. Room was so small and noisy with people walking around.
CHONNAPINYA, 1-night trip

4/10 Fair

This hotel is highly overrated. Ratings are purely based on its location. The rooms are small and extremely basic. We had small bathroom with leaking toilet. Staff is totally overworked and exploited and thus tend to look and act that way. Can only buy water at the incredibly overpriced bar restaurant food and breakfast overpriced and mediocre at best.

6/10 Good

Get a roomwith a view, its the only reason

With great views of Lago and Glacier Grey inside Torress del Paine Park, this is a wonderful location. Due to isolation the hotel restsurant is the only choice. They had a large tour group there snd the night we ate there the staff was overwhelmed. We ended up going to bed without dinner. The next morning the remnants of the dinner bill had already been removed from the bill. Well done. The beds have old coil mattresses and are on wheels. Not comfortable. We arrived after a long day at 7 PM. Our room wasnt ready. Im not sure why. At over $400 USD a night, I expected better.
1-night trip

10/10 Exceptional

Eleni Tamerat, 1-night trip

10/10 Exceptional

Ce petit coin de paradis est tout simplement merveilleux. Le personnel est souriant attentionné bienveillant, le cadre est splendide la chambre enchanteresse et la restauration de très bonne facture. Je recommande vivement et fortement cet établissement.
CHANTAL, 2-night trip

4/10 Fair

Jimmy, 1-night trip

8/10 Very good

The room is clean and service is good. No Mountain View or lake view of this room which was not my expectation or the room pictures showed in the Expedia when I book the room
JESSICA, 1-night trip

10/10 Exceptional

DYLAN, 3-night trip

10/10 Exceptional

This was a truly excellent stay! The room was beautiful and had a fantastic view of the lake, mountains, and glacier! The common areas were comfortable and the view could not be beat. Can’t say enough about how great all the staff was. They were all friendly and welcoming. I appreciated them helping me plan out things to see that suited my interests. The boat ride to the glacier was a once in a lifetime kind of experience. I would absolutely recommend this hotel and hope to be able to return again.
Elizabeth, 4-night trip

10/10 Exceptional

Margareth, 5-night trip

10/10 Exceptional

Talles, 2-night trip

4/10 Fair

El lugar es justo en el parque nacional lo cual pareciera conveniente sin embargo me limitó a los servicios que ofrece el hotel, que en cuando a restaurante y bar es excelente pero el área de excursiones es deficiente. No quisieron venderme excursiones porque iba sola, no me dieron alternativas ni soluciones, al plantear mi problema no hubo empatía alguna y por el contrario me dijeron que me debía tomar el día para descansar. El hotel es demasiado caro para lo que ofrece. Una gran decepción!
Marina, 3-night trip

10/10 Exceptional

Incrível
Hélio, 3-night trip