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Hotel Indigo El Paso Downtown by IHG

3.5 star property
Hotel with outdoor pool, near Paso del Norte International Bridge

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Photo gallery for Hotel Indigo El Paso Downtown by IHG

Outdoor pool, open 8:00 AM to 10:00 PM, free cabanas
Property amenity
Exterior
Exterior
Suite, 1 King Bed | Room amenity
In downtown El Paso, Hotel Indigo El Paso Downtown offers a unique blend of comfort and relaxation. Take a dip in the outdoor pool with cabanas, grab a drink at the bar, or stay fit at the 24-hour gym. With perks like dry cleaning/laundry services and concierge services from helpful staff who go above and beyond.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Connecting rooms available
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Library

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
$104 nightly
The total price is $122
Jun 30 - Jul 1
Total includes taxes and fees

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room

Shower, hair dryer, towels

Standard Room

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
Desk
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
Desk
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
TV
2 bedrooms
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Shower, hair dryer, towels

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
Desk
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
Desk
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Room amenity

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
Desk
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
Desk
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Transfer Shower

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Transfer Shower

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
Desk
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
Desk
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
325 N. Kansas Street, El Paso, TX, 79901

What's nearby

  • Plaza Theater - 5 min walk - 0.5 km
  • Southwest University Park - 7 min walk - 0.6 km
  • University of Texas at El Paso - 2 min drive - 1.6 km
  • Don Haskins Center - 3 min drive - 3.1 km
  • Sun Bowl Stadium - 3 min drive - 3.8 km

Getting around

  • El Paso International Airport (ELP) - 16 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 41 min drive
  • El Paso Union Depot - 17 min walk

Restaurants

  • ‪Mamacitas Cafe and Cantina - ‬1 min walk
  • ‪Coffee Box - ‬4 min walk
  • ‪Chiquita's Bar - ‬3 min walk
  • ‪Briar Patch - ‬3 min walk
  • ‪Rockstar Burger Bar - ‬3 min walk

About this property

Hotel Indigo El Paso Downtown by IHG

Hotel Indigo El Paso Downtown by IHG puts you within a 10-minute drive of Paso del Norte International Bridge and Sunland Park Mall. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include an outdoor pool, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff and overall property condition.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 119 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (up to 75 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite valet parking (USD 21 per day; includes in/out privileges)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Fence around the pool

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Porter/bellhop
  • Free pool cabanas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • 24-hour fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Crib/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 0 to 18 per person

Children & extra beds

  • Cribs/infant beds are available for USD 25.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Parking

  • Covered valet parking costs USD 21 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Indigo El Paso Downtown
Indigo El Paso Downtown
Indigo El Paso By Ihg El Paso
Hotel Indigo El Paso Downtown
Hotel Indigo El Paso Downtown by IHG Hotel
Hotel Indigo El Paso Downtown an IHG Hotel
Hotel Indigo El Paso Downtown by IHG El Paso
Hotel Indigo El Paso Downtown by IHG Hotel El Paso

Frequently asked questions

Does Hotel Indigo El Paso Downtown by IHG offer free cancellation for a full refund?

Yes, Hotel Indigo El Paso Downtown by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Indigo El Paso Downtown by IHG?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Hotel Indigo El Paso Downtown by IHG?

Yes, pets are welcome, with a maximum weight of 75 lbs per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Hotel Indigo El Paso Downtown by IHG?

Yes. Valet parking costs USD 21 per day.

What are the check-in and check-out times at Hotel Indigo El Paso Downtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM.

Is there an onsite casino at Hotel Indigo El Paso Downtown by IHG?

No, this hotel doesn't have a casino, but Sunland Park Racetrack and Casino (10-min drive) and Speaking Rock Entertainment Center (15-min drive) are both nearby.

What is there to do at Hotel Indigo El Paso Downtown by IHG and nearby?

Hotel Indigo El Paso Downtown by IHG has an outdoor pool and a 24-hour fitness center.

Are there restaurants at or near Hotel Indigo El Paso Downtown by IHG?

Yes, there's an onsite restaurant.

What's the area around Hotel Indigo El Paso Downtown by IHG like?

Hotel Indigo El Paso Downtown by IHG is in Downtown El Paso, a short 5-minute walk from Plaza Theater and 8 minutes' walk from Southwest University Park. Travelers give top marks for the hotel's prime location.

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Hotel Indigo El Paso Downtown by IHG Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Bar
Restaurant
Location
Live music
Parking
View
Food
Bed

What guests liked

  • The rooftop pool and bar area was a highlight, described as lovely, delightful, magnificent, awesome, and beautiful by multiple guests. (21 reviews)
  • The on-site restaurant and nearby dining options were highly praised for their great food and convenient location. (10 reviews)
  • Breakfast at Mamacitas was consistently described as delicious. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great place to stay.
Neal, 2-night trip

10/10 Exceptional

A True Downtown Gem

Can’t say enough good about this hotel in heart of DT El Paso! Lovely pool, bar, rooms, showers, and a great restaurant. For the money, it’s my best hotel experience this yeR
Alan, 3-night trip

10/10 Exceptional

I’ve stayed before and was excited to stay again!
Angela, 1-night trip

10/10 Exceptional

Amazing hotel very professional great bar overall excellent stay
Stephanie, 1-night trip

10/10 Exceptional

Great place, comfortable
Peter, 1-night trip

10/10 Exceptional

Great place to stay
Marilyn, 1-night trip

10/10 Exceptional

Very nice, no complaints! Would stay there again!
Valerie, 1-night trip

10/10 Exceptional

The staff were very friendly. The rooftop view made for a beautiful evening.
Dahn, 1-night trip

10/10 Exceptional

Great and super enjoyable stay!!!

Was a good stay and enjoyable.
Salvador, 2-night trip

10/10 Exceptional

Very nice hotel
Mark, 1-night trip

6/10 Good

The hotel was nice we loved the pool until a staff member came over to tell our kids, not even us, that they weren’t allowed to “splash”. They were just being kids and playing, nothing disrespectful. It kind of ruined the experience for the kids.
Kimberly, 2-night trip

10/10 Exceptional

It was my first time going there and it was incredible. Best service
Reyna, 1-night trip

10/10 Exceptional

Great place
Eli, 3-night trip

6/10 Good

Beautiful hotel but the room felt crowded. Extremely small.
Ana, 1-night trip

10/10 Exceptional

Restaurante its lovely
Maria, 1-night trip

10/10 Exceptional

Excellent hotel
Jaime, 1-night trip

10/10 Exceptional

Loved everything especially the heated pool
adelina, 2-night trip

10/10 Exceptional

Downtown
Rashae, 3-night trip

10/10 Exceptional

Great location, beautiful hotel, amazing service

Our Valentine’s Day celebration could not have gone better, we free found street parking in front of the hotel, so we saved a few dollars, had a delicious dinner at Mamacita’s restaurant, then walked to a breakfast place nearby the next morning. The room was clean, comfortable bed, but it was located near the elevator which made it noisy, we could also hear the people in the next room.
LETICIA, 1-night trip

8/10 Very good

I personally wasn't a fan of the decor and all the colors, I thought that's too much. The 5th floor with the lobby, bar, pool is very beautiful and spacious. Also, the front desk staff is incredible! Valet parking is $21.
Liudmila, 1-night trip

10/10 Exceptional

I love the design. Dog friendly and the food was delicious
Vaioalisi, 1-night trip

2/10 Poor

Terrible the rooms were not air conditioned! Apparently the air conditioner was not working for the past 3 days and they never informed the guests! The filter or the air was dirty had to change it out. The check in process took 45 min only one staff member working. Never again
Jessica, 2-night trip

10/10 Exceptional

Do not pass up this stay in El Paso

Excellent room with amazing staff! Very cute room with cozy bed, nice view and peaceful atmosphere. The staff was excellent. Everyone was so kind & helpful. I would happily stay here again.
Angela, 1-night trip

10/10 Exceptional

Beautiful property
1-night trip

10/10 Exceptional

Cute decor!
Lauren, 1-night trip