In the heart of Bacolod City, Citadines Bacolod City offers a modern retreat with an outdoor pool and convenient dry cleaning services. Connect to in-room WiFi, park easily with self parking, and enjoy 24-hour front desk assistance. Previous guests praise the aparthotel's ideal city center location.
Lacson Street, Brgy. Bata, Bacolod, Western Visayas, 6100
What's nearby
Capitol Lagoon Park - 3 min walk - 0.3 km
Robinsons Place Bacolod - 20 min walk - 1.7 km
SM City Bacolod Northwing - 5 min drive - 3.7 km
SMX CONVENTION CENTER - 6 min drive - 4.1 km
Bacolod City Government Center - 8 min drive - 5.1 km
Getting around
Bacolod (BCD-New Bacolod - Silay) - 19 min drive
Airport shuttle (surcharge)
Restaurants
Delicioso Wine Food Coffee - 1 min walk
Bodega Grill - 9 min walk
Izakaya - 1 min walk
Das Bürgery - 7 min walk
Italia Restaurant - 6 min walk
About this property
Citadines Bacolod City
Enjoy your visit to Bacolod with a stay at Citadines Bacolod City. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge.
At a glance
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Hotel size
200 rooms
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children aged 6 and younger eat free breakfast
No cribs (infant beds)
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
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Transfers
Airport shuttle (available 24 hours)*
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekend mornings 6:00 AM–10:00 AM
Buffet breakfast is offered for an extra charge of approximately PHP 1200 for adults and PHP 600 for children
Airport shuttle service is offered for an extra charge of PHP 1650 per vehicle (one-way, maximum occupancy 3)
Spa access is available for an extra charge of PHP 1000 per day
Children & extra beds
Rollaway beds are available for PHP 2700 per night
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Also known as
Citadines Bacolod City Hotel
Citadines Bacolod City Bacolod
Citadines Bacolod City Hotel Bacolod
Frequently asked questions
Does Citadines Bacolod City offer free cancellation for a full refund?
Yes, Citadines Bacolod City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Citadines Bacolod City?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Citadines Bacolod City?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Citadines Bacolod City?
Yes, there's free self parking.
Is airport shuttle service offered by Citadines Bacolod City?
Yes, an airport shuttle is available. The charge is PHP 1650 per vehicle one-way.
What are the check-in and check-out times at Citadines Bacolod City?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Citadines Bacolod City and nearby?
Citadines Bacolod City has an outdoor pool.
Are there restaurants at or near Citadines Bacolod City?
Yes, there's an onsite restaurant.
What's the area around Citadines Bacolod City like?
Citadines Bacolod City is in the heart of Bacolod, a short 3-minute walk from Capitol Lagoon Park and 15 minutes' walk from Robinsons Place Bacolod.
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Citadines Bacolod City Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
10/10
Amenities
9.8/10
Property conditions & facilities
9.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Apr 29, 2025
Excellent hotel to stay
Clyde
Clyde, 2-night trip
10/10 Exceptional
May 22, 2025
Property is nice plus breakfast buffet included in the room is the best.
Emilio
Emilio, 1-night trip
10/10 Exceptional
May 27, 2025
Nice place to stay in Bacolod. Highly recommended
Emilio
Emilio, 1-night trip
10/10 Exceptional
Jan 19, 2025
A nice place to stay
Bernadette Lourdes
Bernadette Lourdes, 2-night trip
10/10 Exceptional
Jan 5, 2025
Love staying here !
Jeanne
Jeanne, 1-night trip
8/10 Very good
May 30, 2025
very good service from the concierge and the rest of the staff
Mike
Mike, 9-night trip
8/10 Very good
Jul 15, 2025
Nice place
Good place but not a great smell
Josh
Josh, 2-night trip
10/10 Exceptional
Apr 23, 2025
Excellent service . Great food
Paulette
Paulette, 1-night trip
10/10 Exceptional
Mar 4, 2025
Clean, safe, quiet with dining options
Evelyn
Evelyn, 3-night trip
10/10 Exceptional
Jun 5, 2025
Beautifully appointed Premises n rooms!!! Super clean n comfortable!!! Excellent Staff!!!! Great Value with Stunning views of the City!!
Michael
Michael, 1-night trip
10/10 Exceptional
Apr 23, 2025
The property is well maintained, amazingly clean and smelling fresh. Hotel staff are exceptionally hospitable. The best hotel experience I had in a small progressive city.
Apollo
Apollo, 3-night trip
10/10 Exceptional
Feb 14, 2025
Perfect
Fantastic hotel I love this chain always so attentive and cater for every eventuality
Andrew
Andrew, 3-night trip
8/10 Very good
Jan 20, 2025
weekend stay
Good stay and accessible
Maricris
Maricris, 2-night trip
10/10 Exceptional
Nov 11, 2024
Great hotel in Bacolod
Courteous and professional staff, nice restaurants, clean room
ANTIPAS IV
ANTIPAS IV, 1-night trip
10/10 Exceptional
Dec 10, 2024
If you are looking for luxury, convenience and value, Citadines Bacolod is your top choices to stay in Bacolod City.
LEMUEL N
LEMUEL N, 1-night trip
10/10 Exceptional
Mar 11, 2025
My mom and I stayed at this hotel during my visit in Bacolod . We enjoyed the breakfast , the room is clean and towels which I’m very picky about . I will stay at citadines Bacolod for future visits again . already recommended citadines to my family and friends .
Riza
Riza, 2-night trip
10/10 Exceptional
Jan 26, 2025
Love the food and the staff are very nice & attentive, and for sure will recommend to my friends and family Citadines hotel. God bless
Cicel
Cicel, 1-night trip
10/10 Exceptional
Dec 23, 2024
excellent experience
was a great experience. Will always stay there when in Philipines
gary
gary, 2-night trip
10/10 Exceptional
Dec 16, 2024
The stellar customer service of the front desk.
Ena
Ena, 2-night trip
10/10 Exceptional
Jan 13, 2025
I recently enjoyed an exceptional stay at Citadines where the elegant ambiance and immaculate cleanliness set a perfect tone for my visit. The luxurious room, outstanding dining options, and top-notch amenities, including a stunning rooftop pool made my experience truly memorable. What truly stood out was the attentive and friendly staff, whose exceptional service ensured that every moment was enjoyable and stress-free.
Lynette Joy
Lynette Joy, 6-night trip
10/10 Exceptional
Jan 7, 2025
I liked the oval all experience
Rheygino
Rheygino, 1-night trip
10/10 Exceptional
Dec 2, 2024
Superior quality. Absolutely one of the best breakfast buffets I have ever had in my life. Dinner was magnificent. The pool is wonderful and the bar was outstanding.Excellent staff and service. Citadines is striving to be the best stay in Bacolod City and it shows.
Christian
Christian, 2-night trip
10/10 Exceptional
Dec 7, 2024
Overall 5 star rating
Ma Teresa
Ma Teresa, 1-night trip
10/10 Exceptional
Jan 4, 2025
Citidines is a true 5 star property. The hotel is modern, impeccablly clean & staffed with smart, attractive, competent staff. The kitchen deserves special recognition for the quality & variety of it’s offerings. It pool & fitness area are second to none. Highly recommended!
Douglass
Douglass, 2-night trip
6/10 Good
May 31, 2025
For Bacolod it is very expensive. The staff is very nice but when it is busy they get very flustered and forgetful. There was a golf tournament happening and the place was full. I ordered 1 drink and it took an hour because the staff forgot. They comped it but it shouldn’t happen with the price you are paying. The food is very mid. Breakfast is the normal buffet but most of the time the food is luke warm or