Located close to Tanger Outlets, Holiday Inn Express Hotel & Suites Ottawa West Nepean is a modern haven. Enjoy a to-go breakfast, unwind by the lobby fireplace or get active in the gym and indoor pool. With helpful multilingual staff and free WiFi, this hotel near Canadian Tire Centre has left previous guests raving about its convenient location.
Queensway Carleton Hospital - 3 min drive - 2.6 km
Bayshore Shopping Centre - 4 min drive - 4.0 km
Algonquin College - 7 min drive - 7.0 km
Canadian Tire Centre - 9 min drive - 11.7 km
Tanger Outlets - 10 min drive - 13.2 km
Getting around
Ottawa International Airport (YOW) - 25 min drive
Ottawa Fallowfield Station - 17 min drive
Ottawa Station - 21 min drive
Ottawa, ON (XDS-Ottawa Train Station) - 21 min drive
Restaurants
McDonald's - 6 min walk
Tim Hortons - 7 min walk
Tim Hortons - 11 min walk
Starbucks - 14 min walk
The Brew Table - 6 min walk
About this property
Holiday Inn Express & Suites Ottawa West - Nepean by IHG
At Holiday Inn Express & Suites Ottawa West - Nepean by IHG, you'll be within a 15-minute drive of Canadian Tire Centre and Ottawa Hospital Civic Campus. Guests can take a dip in the indoor pool or visit the fitness center for a workout. This eco-certified hotel is also within a short drive of Rideau Canal and University of Ottawa. Fellow travelers love the helpful staff and breakfast.
At a glance
DONE
Hotel size
115 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Express check-in/out available
Minimum check-in age: 19
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
DONE
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast each morning 7:00 AM–10:00 AM
Traveling with children
Children stay free (see details)
Working away
24-hour business center
3 meeting rooms
Conference space (2100 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2010
ATM/banking
Safe-deposit box at front desk
Fireplace in lobby
Television in common areas
Fitness center
An indoor pool
Banquet hall
Accessibility
Wheelchair accessible
Braille/raised signage
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
37-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Children & extra beds
Rollaway beds are available for CAD 15.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 25.00 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Express Hotel Ottawa West Nepean
Holiday Inn Express Ottawa West Nepean
Holiday Inn Nepean
Holiday Inn Express Hotel Nepean
Holiday Inn Express Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Suites Ottawa West Nepean by IHG
Holiday Inn Express Suites Ottawa West Nepean an IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Ottawa
Holiday Inn Express Hotel Suites Ottawa West Nepean an IHG Hotel
Frequently asked questions
Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites Ottawa West - Nepean by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?
Yes, pets are welcome. There's a charge of CAD 25.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?
Check-in start time: 4:00 PM; Check-in end time: 2:30 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (20-min drive) and Rideau Carleton Raceway (23-min drive) are both nearby.
What is there to do at Holiday Inn Express & Suites Ottawa West - Nepean by IHG and nearby?
Holiday Inn Express & Suites Ottawa West - Nepean by IHG has an indoor pool and a fitness center.
What's the area around Holiday Inn Express & Suites Ottawa West - Nepean by IHG like?
Holiday Inn Express & Suites Ottawa West - Nepean by IHG puts you in Nepean, in the heart of Ottawa. Popular attractions include Canadian Tire Centre, which is 9 minutes away by car.
Travelers love the hotel's prime location.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.6
Amenities
9.2
Staff & service
8.8
Eco-friendliness
9.0
Property conditions & facilities
What guests liked
Breakfast was extensive, well-presented, and offered a great variety of food options. (79 reviews)
The property offers plenty of parking spaces and free parking. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Location
Bed
Children
Family friendly
Amenities
Parking
Booking
Reviews
8/10 Very good
Aug 28, 2025
A recent-looking hotel with good-sized rooms.
Allister
Allister, 1-night trip
8/10 Very good
Jul 28, 2025
Good hotel
Excellent breakfast
Patrick
Patrick, 1-night trip
10/10 Exceptional
Sep 2, 2025
It was great
Mark
Mark, 3-night trip
10/10 Exceptional
Jun 23, 2025
Great stay!
Great stay!
sharon
sharon, 1-night trip
10/10 Exceptional
Aug 26, 2025
Good hotel to stay
This is our second time we stay at this hotel. The room was comfortable, customer service very good, quickly check in and check out. Breakfast was delicious. They always has water and coffee available at the lobby and the locations is very good as well.
Rafael
Rafael, 2-night trip
8/10 Very good
Aug 22, 2025
The staff was very friendly and helpful, I found the beds soft so for me this was a downgrade as I personally prefer a harder mattress.
The hotel was very clean
Greg
Greg, 1-night trip
10/10 Exceptional
Jun 10, 2025
great service
comfy stay
Danielle
Danielle, 1-night trip
10/10 Exceptional
Jul 20, 2025
Very happy with the welcome staff
Ayub
Ayub, 1-night trip
10/10 Exceptional
Jul 23, 2025
It's great place, lots of restaurants closeby, shops/grocery, close to highway. Staff is great, breakfast is a nice added touch. Pool is decent.
Chantal
Chantal, 1-night trip
6/10 Good
Aug 17, 2025
Our room was a nice size, beds were comfortable. Some furniture were a bit run down but they are in the middle of renovations so hopefully things will be more updated soon.
Verified traveler
1-night trip
8/10 Very good
Aug 7, 2025
Quite, clean, comfortable bed and pillows.
The complimentary breakfast has a nice variety of food. I liked it!
Friendly customer service.
Shirley
Shirley, 3-night trip
10/10 Exceptional
Jul 11, 2025
Excellent choice in Bells corners area!
We really enjoyed our stay here! It was nicer than many of the other places we had stayed of similar type. Breakfast was delicious with plenty of options and seating, pool was nice, rooms were clean and it was obvious that all staff were attentive to details. Great service overall!
Heather
Heather, 3-night trip
10/10 Exceptional
Jun 5, 2025
Nice place friendly staff
Larry
Larry, 1-night trip
10/10 Exceptional
Jun 8, 2025
Very nice hotel ! Excellent selection for breakfast.
We would definitely stay there again next trip to Ottawa.
Nancy
Nancy, 1-night trip
10/10 Exceptional
Apr 27, 2025
Very good service , pool and breakfast
Michael
Michael, 1-night trip
10/10 Exceptional
Jul 2, 2025
Great!
Great! Good BreakFast!
HAE CHUNG
HAE CHUNG, 1-night trip
10/10 Exceptional
Jun 3, 2025
Complementary breakfast was extensive and quite well presented.
Marcus
Marcus, 1-night trip
10/10 Exceptional
Feb 20, 2025
Nice place, good area, we really enjoyed our stay
Chad
Chad, 1-night trip
10/10 Exceptional
Jul 4, 2025
Everything was perfect. Breakfast os amazing. Price/night little bit high
Nelson
Nelson, 2-night trip
10/10 Exceptional
Jun 1, 2025
Very clean and well supplied
Phil
Phil, 2-night trip
10/10 Exceptional
Jun 13, 2025
Arrived late but room was clean and bed was comfy. Breakfast selection was great. Wonderful property!