In the heart of Central Stockholm, Citybox Stockholm offers a convenient stay with in-room WiFi and express check-in. Close to attractions like Stockholm Palace, this hotel provides amenities such as a 24-hour business center, meeting rooms, luggage storage and an elevator.
When you stay at Citybox Stockholm, you'll be within a 10-minute drive of Stockholm Palace and Vasa Museum. Also, ABBA The Museum and Skansen are within a short drive. Public transportation is just a short walk: Slussen T-Bana is steps away and Gamla stan T-Bana is 9 minutes.
At a glance
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Hotel size
104 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
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Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; access will be through a private entrance
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (dogs and cats only, 1 total)*
Service animals welcome
Specific rooms only*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Shared refrigerator
Working away
24-hour business center
Meeting rooms
Services
Luggage storage
Facilities
Television in common areas
Communal living room
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 48
Room amenities
Home comfort
Heating
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
More
Weekly housekeeping
Mobile key entry
Fees & policies
Children & extra beds
Rollaway beds are available for SEK 200 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of SEK 150 per pet, per stay
Policies
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Also known as
Citybox Stockholm Hotel
Citybox Stockholm Stockholm
Citybox Stockholm Hotel Stockholm
Frequently asked questions
Does Citybox Stockholm offer free cancellation for a full refund?
Yes, Citybox Stockholm does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Citybox Stockholm?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of SEK 150 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Citybox Stockholm?
Sorry, there's no onsite parking at Citybox Stockholm.
What are the check-in and check-out times at Citybox Stockholm?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Citybox Stockholm?
No, this hotel doesn't have a casino, but Casino Cosmopol Stockholm (5-min drive) is nearby.
What's the area around Citybox Stockholm like?
Citybox Stockholm is in Central Stockholm, a short 1-minute walk from Slussen T-Bana and 12 minutes' walk from Stockholm Palace.
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Citybox Stockholm Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
8.4/10
Staff & service
8.6/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Jul 22, 2025
Great place to stay!
Our family of four was very happy in this clean, comfortable and conveniently located place.
Joaquin
Joaquin, 3-night trip
10/10 Exceptional
Sep 9, 2025
You get much more than you pay for
So good and easy! Central, comfortable, modern.
Hiu Fung Jim
Hiu Fung Jim, 4-night trip
10/10 Exceptional
May 28, 2025
Friendly staff, good location. Nice place
Christopher
Christopher, 1-night trip
10/10 Exceptional
Sep 5, 2025
Great Location
The hotel was ideally placed to visit everything Stockholm has to offer. It was a 10 minute walk to Gamla Stan and about 30 minutes to the city centre. If you didn't want to walk Slussen station is across the road. The staff were very friendly and kept the hotel spotlessly clean. We were here for 4 days, and would certainly stay here again.
Malcolm
Malcolm, 4-night trip
10/10 Exceptional
Aug 3, 2025
Great family hotel!
Great experience! I was worried about a hotel room without windows, but it was spacious and quite comfortable, and the common spaces in the hotel had lots of natural light. Everything was clean and convenient. I would definitely stay here again!
Karen
Karen, 2-night trip
8/10 Very good
Jul 11, 2025
Great Value
Our stay was great. The beds were very comfortable. The hotel was conveniently located with easy access to the subway and ferry systems.
Having a room without windows was a learning experience and would probably avoid that in the future.
Overall, a great value hotel.
Verified traveler
5-night trip
10/10 Exceptional
May 3, 2025
So close to everything we wanted to see and affordable. Staff was very helpful and friendly!
Glenn
Glenn, 4-night trip
10/10 Exceptional
May 25, 2025
Great!
As always, great service and a nice, clean room. The baggage room is super useful, too.
Verified traveler
2-night trip
8/10 Very good
Mar 21, 2025
Great location
Very good location to visit Old Town, or take a train anywhere.
The beds were incredible! Very clean, quiet, easy check in and out. Transport link just outside which took you in the heart of the old town. Would definitely stay here again!
Andrada
Andrada, 1-night trip
6/10 Good
Aug 30, 2025
No windows and no TV is tough
Shower drain didnt work properly.
Stephen
Stephen, 4-night trip
10/10 Exceptional
Feb 22, 2025
Great, close to Stockholm central
khadija Amin
khadija Amin, 2-night trip
6/10 Good
May 30, 2025
Modern minimalist environment. Lots of construction taking place all around took away from the experience. Difficult to find. Furnishings were adequate.
Craig
Craig, 1-night trip
4/10 Fair
Jun 13, 2025
No access code or booking # for entry to check-in on the machine. We thought there should be somebody to respond the check-in process.
Jason
Jason, 2-night trip
10/10 Exceptional
May 18, 2025
Solid one night stay
Little trouble checking in bc I hadn’t seen the email from the property. Note to check in you will need the booking reference that the property provides via email (the day of), not the reference from hotels.com.
Once in everything else was fine. Clean and comfortable. Would stay again.
Jasen
Jasen, 1-night trip
10/10 Exceptional
Jun 7, 2025
Terrific location. Walking distance to Galla Stan. Nearby neighborhood in Soedermalm was great too. We stayed in a room without a window, but it wasn’t strange at all. The lighting was good. Appreciated the phone chargers shelves in the bunkbeds. The beds were soft. The whole hotel was quiet despite being next to a construction project. The lounge was simple but functional. The staff was great about letting us get an early check in which we loved.
Only complaint is that the shower half wall doesn’t do a great job containing shower splash. I would def stay here again.
Nathaniel
Nathaniel, 3-night trip
8/10 Very good
Feb 24, 2025
The location was fantastic, very close to the train station. 5 minute walk to the touristy part which was great.
Our bathroom flooded on the second day. Went to the front desk and explained, within a matter of minutes we were moved.
Clean hotel and easy check in and check out process.
Thank you
Nelson
Nelson, 3-night trip
8/10 Very good
May 19, 2025
Late check out not so clear
Became a city box friend so I could have a later check out on my room but it obviously didn’t work because the staff opened the door 2 hours early while I was in bed 😬👍
Verified traveler
2-night trip
6/10 Good
Mar 23, 2025
The room without a window was a bit stuffy. There was very loud music played throughout the night that I could hear through the walls, as well as construction (jack hammers & forklifts, etc,) early in the morning. Not a quiet stay.
Julie
Julie, 3-night trip
8/10 Very good
Jun 15, 2025
Room was as described. New building so very comfortable. Shower pressure was good.
The room we had didn’t come with kitchen or washer or dryer. Was very central location, very close to old town and very walkable. Close to the fairy too. Easy transit. No outside noise even though construction was going on out front.
I did have an issue that I paid via a third party and they still charged us again when we checked in. We were able to sort it out once we noticed but it took a couple of calls and a couple of in person conversation to the front desk. It was resolved but inconvenient. Also, the Host reception is a bit hidden and took us a minute to figure out what to do.
Mirna
Mirna, 2-night trip
2/10 Poor
Jun 29, 2025
No vehicular access! Beware!
The property is surrounded by a years-long major road construction project. Thus it is utterly inaccessible by car or taxi. This is not in any way communicated by the management. And there are no signs near the temporary "gangplank" to the hotel to indicate that one is going in the right direction. This complete lack of necessary communication is unacceptable! In my case, it resulted in two hours of wandering and an added taxi expense. Once inside, the hotel clerk was outstandingly helpful and friendly and the room was clean and comfortable. But the irresponsible behavior of the management cannot be forgiven or ignored. I must recommend not staying at this property!
Jack
Jack, 1-night trip
4/10 Fair
May 11, 2025
I couldn't quite get used to being in a windowless room in the basement of an office building. Claustrophobic sort of describes it, but there's also the feeling of limited egress in an emergency. The "hotel" has no services to speak of, except a vending machine coffee maker in the lobby and a staff member on duty in case there's a problem. The premises are new, and so are clean, but rooms aren't cleaned/tidied during your stay. If you're on a very strict budget and only want a bed to sleep in, Citybox is an option, but you get what you pay for.