By the Norfolk Broads, Station Hotel offers a tranquil retreat. Stay connected with in-room WiFi and enjoy the presence of multilingual staff. Guests appreciate the hotel’s peaceful atmosphere.
Station Hotel offers a fantastic location, putting you just steps from Norfolk Broads.
Languages
Chinese (Mandarin), English
At a glance
DONE
Hotel size
17 rooms
Arranged over 3 floors
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:30 AM
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Special check-in instructions
The front desk is open daily from 10:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free offsite parking within 820 ft
Street parking available
DONE
Other information
Smoke-free property
Property amenities
Services
Front desk (limited hours)
Multilingual staff
Facilities
1 building/tower
Traditional architecture
Accessibility
Upper floors accessible by stairs only
6 stairs to reach property
Thin carpet in public areas
Thin carpet in room
Hardwood flooring in public areas
Room amenities
Be entertained
28-inch flat-screen TV
Digital TV channels
Home comfort
Heating
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Hydromassage showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Desk chair
Food and drink
Free tea bags/instant coffee
More
Daily housekeeping
Water-efficient toilets only
Fees & policies
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Station Hotel Hotel
Station Hotel Norwich
Station Hotel Hotel Norwich
Frequently asked questions
Does Station Hotel offer free cancellation for a full refund?
Yes, Station Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Station Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Station Hotel?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Station Hotel?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:30 AM.
What's the area around Station Hotel like?
Station Hotel is located by the river in Thorpe Hamlet, a short 2-minute walk from Norwich Station and 5 minutes' walk from Norwich Riverside Walk.
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Station Hotel Reviews
Reviews
5.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.8/10
Cleanliness
5.0/10
Staff & service
5.6/10
Amenities
5.2/10
Property conditions & facilities
5.0/10
Eco-friendliness
Reviews
6/10 Good
Jul 29, 2025
Ok
Nobody on site at check in, phoned number and got instructions. Building is tired and not very comfy.
Andrew
Andrew, 1-night trip
4/10 Fair
Jul 25, 2025
Communication was pathetic., couldn’t get no Wi-Fi, couldn’t get through to anyone., nobody cleans the room.yes it was cheap but terrible stay.
Dalasteen
Dalasteen, 4-night trip
2/10 Poor
Jul 18, 2025
0 stars
Couldn’t get into my room and no receptionist. Trying to get refund. I had stay somewhere else.
Ryan
Ryan, 2-night trip
6/10 Good
Jun 22, 2025
Overnight stay
Room comfortable, unfortunately the room key did not have the entrance key attached which required assisted admission on return to the Hotel. The bathroom extractor fan worked but no light. Also no reading lamp available.
Verified traveler
1-night trip
4/10 Fair
Jun 18, 2025
Arrived at hotel no staff. Lady also checking in called number displayed 15mins later member of staff arrived.
Taken to my room which was in poor state.
Tv not working no wifi curtains coming off curtain pole
Colin
Colin, 1-night trip
2/10 Poor
May 15, 2025
The presentation was poor. The booking was an emergency family member in intensive care. The presentation was so bad I did not stay.
Maureen
Maureen, 1-night trip
4/10 Fair
Jul 13, 2025
Poor customer service
Didnt see a single member of staff. Front door was locked upon arrival, rung the doorbell, tried the two different numbers on the door and the one on their website, no answer. 10 minutes another guest let us in the door as they left. A list of names and room numbers were scribbled on a piece of paper on reception. We took ourselves to our room which was unlocked with the key inside. Room was VERY basic, dated and in need of some TLC. A lady returned my call about 15 minutes later, the person on the other end of the phone answered with "yes"... I said pardon, she said "yes". It was only because i recongnised the number that I said we were tryung to check in but someone else let us in and weve found our room. She aort of apologised and sais she was in the shower... During check in hours?On checkout we left the keys in the box on the reception guest, again no one was about.
Lyndsey
Lyndsey, 1-night trip
8/10 Very good
Sep 3, 2024
As I expected for the price in an excellent location clean and comfy
w r
w r, 1-night trip
4/10 Fair
Apr 13, 2025
Eugh
Blood on the pillow, poo stains on the towel, no one to help out with these. Bed was so uncomfortable and only got a few hours sleep. Won’t be coming back
Verified traveler
2-night trip
4/10 Fair
Mar 2, 2025
I wouldn’t come here again
I didn’t like the busy road there is a loose drain when I car go over it it bangs
Pat
Pat, 1-night trip
4/10 Fair
Feb 22, 2025
No one to help check in. Told get the key fro a lock.
Hamid
Hamid, 1-night trip
8/10 Very good
Sep 26, 2024
spacious very comfortable room. Shower a bit cramped but easy to work. Convenient for trains and buses.
Ann
Ann, 1-night trip
8/10 Very good
Nov 21, 2024
Room was warm and comfortable. Very clean. Could have done with a mat for shower.
Ann
Ann, 1-night trip
8/10 Very good
Oct 14, 2024
No issues room was basic clean . Shower and toilet spotless very quiet
Walking distance to station and city centre
Tracy
Tracy, 1-night trip
6/10 Good
Aug 12, 2024
This hotel was very basic but comfortable. No one was there to serve you and the reception had no receptionist. The room itself was clean, comfortable and safe with a good en suite shower.
Tomas
Tomas, 3-night trip
2/10 Poor
Feb 28, 2025
I appear to have been scammed
This is not a hotel. Upon arrival there was nobody present just a phone number on a locked door. The woman who answered my phone call claimed no knowledge of my name nor my hotels.com booking reference (even though hotels.com had collected payment and issued a booking reference). I had to book/pay for a different hotel. Hotels.com offer no means to address this fraud. It appears to be a scam.
Michael
Michael, 1-night trip
2/10 Poor
Oct 9, 2024
Old and smelly, not for me
Budget hotel, you get what you paid for. Not for me, I’d rather pay a little more to be comfortable. Old and smelly!
Gabriella
Gabriella, 2-night trip
6/10 Good
Aug 2, 2024
nnnnnnnn
Chukwuemeka
Chukwuemeka, 3-night trip
8/10 Very good
Oct 24, 2024
Was difficult to get into property as they keep the door locked and no staff were ever on-site during our stay. Once we managed to get into our room (by phoning numbers posted on the doors multiple times) our stay was fine. The room was spacious, but twin mattress in our room had a significant sag in the middle that made getting comfortable a challenge. We were given 2 towels for 3 people. Location was very convenient. Easy walking to train station, centre of town, and historic buildings.
Charlotte
Charlotte, 1-night trip
4/10 Fair
Dec 29, 2024
The net curtains looked like a cat had been climbing through them the towel felt like a piece of card .the wall had a lovely stain too. It took forever to gain access I had to make about 15 calls before I eventually got through. Then when I finally got in the internet was not working properly and I got no apology just told must be the weather???? It was not windy or rainy not even that cold to be honest I'd not bother again this isn't budget it's a mess the bedding was clean but quietly paper thin I'd give it
A big miss there are better places at a better price
Sonia
Sonia, 1-night trip
2/10 Poor
Jul 7, 2024
Never could get my room no body would answer the phone or call me back DO NOT RENT A ROOM FROM THEM !!!!
PETE
PETE, 12-night trip
4/10 Fair
Jul 22, 2024
Worst hotel ive stayed at!!
No running water in shower, wouldnt turn on, plug socket faulty wouldnt charge phone, kepting blipping on and off, outside very dirty, no one would answer phone calls and no one at reception, cleaner had to let me in, no remote for tv,
Nilesh
Nilesh, 1-night trip
2/10 Poor
Oct 31, 2024
DO NOT STAY HERE
States reception open 10am to 10pm. This is a lie.
Stood out in cold for 10 mins as no one there. Another guest let us in. Called numerous times to be told key in room. Then told my fault they didn’t tell me in advance. Bed was old and very uncomfortable. Bathroom fan and water pipes from other rooms was horrendously noisy ALL night. Room was clean shower tiny only one set of towels which were damp. No one available at all.
Roscina
Roscina, 1-night trip
2/10 Poor
Jun 13, 2024
Shables
Unable to gain entry to property. When somebody eventually answered the phone and let me in from the rain, they were unable to accept card payment so I left and booked elsewhere.
Stephen
Stephen, 1-night trip
6/10 Good
Mar 3, 2024
Basic hotel, needs some improvements with maintenance issues, slight damp issue in room we stayed in...no heating in bathroom so a little chilly in there.
The lady herself was great when asked for extra towel and cup as only 1 in there for double room and was very helpful with parking.
No contact number though all numbers are incorrect on here and websites so not able to contact at all