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Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

5.0 star property
Luxury beachfront property with spa, near Yal-ku Lagoon

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Photo gallery for Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Aerial view
Garden view
Lobby
10 restaurants, breakfast, lunch, dinner served; Pan-Asian cuisine
Terrace/patio

Reviews

8.6 out of 10
Excellent
On the shores of Akumal Beach, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offers a beachside haven. Enjoy the private beach and sun loungers, indulge in Japanese cuisine at one of 10 on-site restaurants, or unwind with yoga classes at the gym. With shopping on site and multilingual staff available to assist you.

Popular amenities

  • Non-smoking
  • Bar
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 10 restaurants and 2 beach bars
  • 3 poolside bars and 10 bars/lounges
  • Full-service spa
  • 3 outdoor pools and lazy river
  • Nightclub
  • WiFi in the lobby
  • Free children's club
  • Health club
  • Sauna
  • Steam room

Feel at home (6)

  • Children's pool
  • Children's club (free)
  • Playground on site
  • Sofa bed
  • Private bathroom
  • Private hot tub

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Junior Suite Ocean View Quadruple

Free minibar, in-room safe, desk, blackout drapes

Deluxe Junior Suite Ocean View Quadruple

Highlights

Balcony
Yard
Separate sitting area
Private hot tub
Air conditioning
Free minibar items
Smart TV
Renovated in 2024
  • 559 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Junior Suite Ocean View

Free minibar, in-room safe, desk, blackout drapes

Deluxe Junior Suite Ocean View

Highlights

Balcony
Yard
Separate sitting area
Private hot tub
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
  • 559 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Junior Suite Single

Balcony view

Deluxe Junior Suite Single

Highlights

Balcony
Yard
Separate sitting area
Private hot tub
Air conditioning
Free minibar items
Smart TV
Renovated in 2024
  • 559 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Junior Suite

Free minibar, in-room safe, desk, blackout drapes

Deluxe Junior Suite

Highlights

Balcony
Yard
Separate sitting area
Private hot tub
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
  • 559 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite

Free minibar, in-room safe, desk, blackout drapes

Mini Suite

Highlights

Balcony
Yard
Separate sitting area
Private hot tub
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
  • 775 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Junior Suite Quadruple

View from room

Deluxe Junior Suite Quadruple

Highlights

Balcony
Yard
Separate sitting area
Private hot tub
Air conditioning
Free minibar items
Smart TV
Renovated in 2024
  • 559 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite Quadruple

Garden view

Mini Suite Quadruple

Highlights

Balcony
Yard
Separate sitting area
Private hot tub
Air conditioning
Free minibar items
Smart TV
Renovated in 2024
  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite Deluxe With Garden View

Free minibar, in-room safe, desk, blackout drapes

Suite Deluxe With Garden View

  • Sleeps 5
  • 1 Twin Sofa Bed(s) and 2 Full Bed(s)

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About the neighborhood

Map
Zona Costera K256, Akumal, QROO, 77710

What's nearby

  • Akumal Ecological Center - 9 min drive - 8.6 km
  • Akumal Beach - 9 min drive - 8.6 km
  • Riviera Maya Golf Club - 10 min drive - 11.1 km
  • Yal-ku Lagoon - 11 min drive - 10.8 km
  • Half Moon Bay - 14 min drive - 10.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 68 min drive
  • Tulum Intl. Airport (TQO) - 72 min drive
  • Cozumel Intl. Airport (CZM) - 24.7 miles/39.7 km

Restaurants

  • ‪Xtra Time Sports Bar - ‬2 min drive
  • ‪Mezcal Lobby Bar - ‬11 min walk
  • ‪Lobby Bar White Sand - ‬4 min drive
  • ‪La Hacienda - ‬2 min drive
  • ‪Restaurante Helios - ‬3 min drive

About this property

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Putting you within a 10-minute drive of Akumal Beach, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages, and volleyball. With the 3 outdoor pools and lazy river, there's fun for everyone, and guests in the mood for pampering can visit the spa to indulge in body wraps and aromatherapy. The Park, one of 10 restaurants, offers ocean views and serves breakfast, lunch, and dinner. Other highlights at this luxurious property include 2 beach bars, a nightclub, and a free kid's club. Fellow travelers love the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball
Kids club

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 934 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • Unlimited a la carte themed dining is available by reservation only, and is subject to availability. Reservations can be made upon arrival. This property enforces a dress code in the themed dining venues.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • WiFi in public areas*
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 10 restaurants
  • 10 bars/lounges
  • 2 beach bars
  • 3 poolside bars
  • 2 coffee shops
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Lazy river
  • Playground
  • Children's menu
  • Toys

What to do

  • On a private beach
  • Tennis
  • Beach volleyball
  • Basketball
  • Archery
  • Ecotours
  • Hiking/biking trails
  • Kayaking
  • Snorkeling
  • Concerts/live shows
  • Evening entertainment
  • Shopping
  • Pool table
  • Foosball
  • Table tennis
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 18 buildings/towers
  • Built in 2006
  • ATM/banking
  • Garden
  • Terrace
  • Communal living room
  • Health club
  • 3 outdoor pools
  • Arcade/game room
  • Full-service spa
  • 2 outdoor pickleball courts
  • Lazy river
  • Nightclub
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Music library
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • Comprehensive recycling policy
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 50-inch Smart TV
  • Cable TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Double sofa bed
  • Bed sheets provided

What to enjoy

  • Private hot tub
  • Balcony
  • Yard
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs

Special features

Spa

The onsite spa has 17 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

The Park - Overlooking the ocean and garden, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Oishii - This restaurant specializes in Pan-Asian cuisine and serves dinner only. Reservations are required. Open daily.
Butchers - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Carnal - This restaurant specializes in Fusion cuisine and serves dinner only. Reservations are required. Open daily.
Lima - This restaurant specializes in Peruvian cuisine and serves dinner only. Reservations are required. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 2.65 per accommodation, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • WiFi is available in guestrooms for USD 0 per hour (rates may vary)
  • WiFi is available in public areas for USD 0 per hour (rates may vary)
  • Late check-out can be arranged for an extra charge of USD 15 (subject to availability)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

All Inclusive Grand Sirenis Riviera Maya
Grand Riviera Maya Sirenis
Grand Sirenis All Inclusive
Grand Sirenis Riviera
Grand Sirenis Riviera Maya Resort All Inclusive Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Riviera Maya Resort All Inclusive
Grand Sirenis Riviera Maya All Inclusive Akumal
Grand Sirenis Riviera Maya All Inclusive Solidaridad
Grand Sirenis Riviera Maya Solidaridad
Grand Sirenis Riviera Maya All Inclusive Kantenah
Sirenis Riviera Maya Inclusiv
Grand Sirenis Riviera Maya Resort Spa All Inclusive
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal

Frequently asked questions

Does Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offer free cancellation for a full refund?

Yes, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of USD 15 (subject to availability).

What is there to do at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive and nearby?

Have fun with onsite activities like kayaking, archery, and snorkeling and improve your game at the onsite tennis courts. Additional recreation onsite includes basketball, ecotours, and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 3 outdoor swimming pools. Grand Sirenis Riviera Maya Resort & Spa - All Inclusive also has 3 poolside bars, 2 beach bars, and a nightclub, as well as a private beach, a sauna, and a steam room.

Are there restaurants at or near Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Yes, there are 10 onsite restaurants, featuring Pan-Asian cuisine and garden views.

Does Grand Sirenis Riviera Maya Resort & Spa - All Inclusive have rooms with private hot tubs?

Yes, each room has a private hot tub and a jetted bathtub.

Does Grand Sirenis Riviera Maya Resort & Spa - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony and a yard.

What's the area around Grand Sirenis Riviera Maya Resort & Spa - All Inclusive like?

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is located on the waterfront. Popular attractions include Xel-Há Park, which is 14 minutes away by car. Travelers say that the property is in a great location.

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Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Beach
Buffets
Restaurant
Children
Family friendly
River
Drinks

What guests liked

  • The beach area was absolutely gorgeous with good snorkeling, soft white sand, and a unique rocky island with a Mayan ruin. (268 reviews)
  • The pools were huge, clean, and varied, offering a choice of quiet or lively options. (225 reviews)
  • The spa at this property offers a wonderful experience with exceptional staff and top-notch amenities. (62 reviews)
From real guest reviews summarized by AI.

Reviews

8/10 Very good

Great family wedding excellent location and ceremony Very accommodating to our large group Dinners and activities were top notch
7-night trip

10/10 Exceptional

Beautiful resort; super friendly staff; great food and drinks!
Colleen Danielle, 7-night trip

10/10 Exceptional

I loved everything about the resort. It was my first vacation and my first all inclusive. I would love to go back and would recommend this resort to anybody
Eric Lloyd, 7-night trip

10/10 Exceptional

The people, nature, premises and food were amazing - 10 out of 10. I’ll definitely recommend this place and will come myself many more times❤️
Anna, 6-night trip

10/10 Exceptional

We had a great vacation here. The beach was beautiful with lots of fish to see, lots of indigenous animals patrolling the grounds including monkeys, awesome pools and lazy river, huge sprawling grounds to explore and friendly helpful staff. Great all inclusive.
Brad, 5-night trip

8/10 Very good

Was a beautiful resort! First night was a bad experience with the room but they took care of it next day and made things right with a steak dinner. Overall a great place to stay!
Rigo, 4-night trip

10/10 Exceptional

A huge area with beautiful nature, a large number of swimming pools and white sand beach areas.
Yana, 7-night trip

10/10 Exceptional

The property has a great beach that is clean with clear water and the ability to be in the ocean and enjoy the water. With 3 huge pools there were plenty of chairs with no early sunrise chair saving needed. The beach bar rotated a daily fresh prepared lunch and the staff was friendly and kind. Overall a great trip.
Troy, 5-night trip

10/10 Exceptional

Amenities were good, Leo our concierge was great, Louisa and Irene were incredible servers, AC was poor in our room, overall good experience.
Murray, 5-night trip

6/10 Good

The beach and view of the ocean were amazing. Able to snorkel right off the property. Some areas of the property were not wheelchair assessable, including some of the washrooms.
Ramie, 10-night trip

8/10 Very good

Overall, we had a lovely time at the resort. It is a huge property with plenty of activity options, pools and beaches! The staff were great! The resort upcharges for room service, unless you want a hot dog or ham sandwich between 11a-11p. That was disappointing. Please also note they are undergoing renovations in some of the rooms. When we checked in the first night, the toilet plumbing was not working at all in our room, but they moved us to another room in a timely manner.
Stacey, 10-night trip

8/10 Very good

They are renovating and im sure the little things will be repaired paint peeling concrete chipping. But over all great place lots of options for food and pools. Beach was great. Then entrainment was good over all. Lots of wildlife on the resort nice to see
Mark, 13-night trip

8/10 Very good

The holiday was good and pleasant except for the fact that we had to change three rooms until we found a working air conditioner
Serhii, 10-night trip

6/10 Good

The property grounds are lovely. The rooms are dated and things not properly working in some cases. The resort is huge. Did not get the real lay of the land until the week’s end. Lots of walking.
Kimberley, 7-night trip

8/10 Very good

Staff was exceptional. Food was good. Rooms need some repair. We had chairs with rips and paint spots on them. Bathtub took an hour to fill. Air conditioning hardly cooled the room and we lost power once. We were contacted daily to make sure things were going well. Superior customer service. They just need to work on some cosmetic updates and this place will be golden! I would still go back even with the flaws. Great family resort.
LISA, 12-night trip

8/10 Very good

I think the staff was overwhelmed by the season. It was hard to find a clean table at the buffet and sometimes it would take a while for staff to come and ask if you wanted a coffee or water. Overall a good experience but not great.
Jose, 8-night trip

10/10 Exceptional

The serving staff were AMAZING! Shout out to Irene and Louisa serving our drink orders from the pool bar. We enjoyed walking the beautiful and tropical paths. The grounds and building are maintained and cleaned constantly. Many food choices and ethnic restaurants to try (all delicious!) . . . . enjoyed the Lion King show. The only thing we didn't enjoy was the 70's show on our very first night. Costumes were inappropriate ( too many butts hanging out) as was the grinding and gyrating happening on stage. Other than that very small unpleasantness, everything else was FANTASTIC!!! 9.9/10
Wendy, 5-night trip

10/10 Exceptional

We absolutely loved our trip to GS! Such a beautiful resort, lush and green within the jungle. Beach and ocean are stunning, lots of fish right at the resort, Plenty of wildlife to admire: monkeys, raccoons, coatis, cats, iguanas… luckily no snakes for us. The buffet was the best one I have experienced, large, clean and lots of yummy options. The a la cartes were fantastic! Our favourite was the Italian restaurant “Tonino.” Our waiter Rigo was incredible and went above and beyond to make sure we were well taken care of. The food at this place was awesome and will be the reason we come back. Be prepared to walk a lot since the resort is very large, we don’t mind walking so this was fine for us. The nightly shows we watched were fantastic: Michael Jackson, 70’s show and the Lion King. Only issues we struggled with was minimal bathrooms working and available for the size of the resort. And we would have liked hand sanitizer to be encouraged to everyone prior to entering the buffet and restaurants to prevent passing illnesses throughout guests. There was none anywhere on the resort. Rooms were standard, AC seems to work very minimally and make sure you bring your own toiletries since they do not offer much. No lotion, conditioner, or extras or any kind. Otherwise we loved this resort and will hopefully be back one day.
Melissa, 7-night trip

4/10 Fair

Unfortunately not happy at all with our booking and stay at this resort. The service and food were terrible. The restaurants were not available to book, during our 5 days stay they told us they are all booked. At the beach restaurant it was all left over burgers and hotdogs that was not even warmed up. The towel station by the pool was always closed so we had to walk all the way to beach to get towel. The transportation inside the resort was with golf carts and they were supposed to stop by every 15 minutes however most of the time they wouldn't show up. I would say there were not enough golf carts for the resort. Our shower door was not closing all the way and water keep coming out , ended up me slipping on the floor. When we brought it to manager, they sent someone to fix it. But you do t want to go to a resort and keep reporting their problems to them. when we asked for extra sheet and blanket it took them 3 hours to bring it to us. The resort itself is beautiful and it has a lot of great pools and great beach , great shows at night time, but again the service and things not being available made our stay experience very unpleasant.
kimia, 5-night trip

10/10 Exceptional

The property is memorable and the beach is breathtaking. I really liked the staff and the services in general. People were really friendly and happy to help. I appreciate the fact that the hotel hires local people, Mayan culture, very humble and authentic people. The hotel had renovated buildings and some older ones, we were offered an upgrade because of our event, proposal, and this was muchly appreciated! Even although our room was not ready, they managed to find us another room on the meantime. The next day we got to our seaview room. It was new year’s eve so I figured some staff didn’t show up for work which happens everywhere. I disliked the fact that all the a la carte restaurants were full booked from day 1. We struggle to get in a peruvian restaurant. This was pitiful, as we booked here also for the quality restaurants. The concierge would tell us to come the next day but reservations were always fully booked. Had the impression these seats were mostly reserved for club members. The buffet food was decent but we were fed up after the 3rd day. Restaurants reservation definitely needs improvement. Food quality at the buffet was nearly excellent, we had lobster for New Year’s and this was amazing! Hotel is a bit far from the airport about 1h20. Overall I really recommend this hotel and will be coming back for sure as we made it a memorable place for our family were I proposed to my fiancé at the beach! 😍
Jeffry Rafael Martinez, 7-night trip

8/10 Very good

I just returned from 11 days at the Grand Sirenis. Overall I had an amazing time and here is my honest opinion. This property is beautiful and spacious. Lots of opportunities to explores different areas, pools, beaches…the lazy river. The ocean was amazing! A couple days of murky water but most days the sea was clear and warm. I found the pools to be a little cool but on a warm day it didn’t take long to get used to. Both main pool areas are clean with lots of seating, bar and even food options close. The horseshoe pool is starting to show signs of needing some tlc but seemed to be the quietest of the 3 if you were looking for a little shade or refuge. I had no problem booking 4 al a carte restaurants. Loved my dinner at the Butcher. The buffets were mediocre at best, there was always something to eat but consistency and temperatures were lacking. The room was not updated but was serviceable, the bed was uncomfortable. Come to find out mid stay the pillow top mattress had been turned upside down, from the stains the bottom I had no intention of finding out why they had flipped it over. My last morning I woke up at 5 am to no power and no ac. Needless to say I was not a happy guest. I hoped to go back to sleep and it would come back on before I had to pack and get ready to leave but I neither happened. It doesn’t take long for the temperatures to rise inside. I had a 14 hour travel day ahead of me, so to not being able to shower and packing in the dark made for a long day.
Carrie, 11-night trip

10/10 Exceptional

Jorge Tiago, 3-night trip

10/10 Exceptional

Excelente!

El hotel es hermoso, muchas actividades, comida excelente y un muy buen servicio.
Adriana, 5-night trip

10/10 Exceptional

Connie Sue, 7-night trip

10/10 Exceptional

Excelente estancia!!

Todo estuvo de maravilla, excelente trato, múltiples opciones para comer, varias piscinas disponibles. 10/10
JOSE EUGENIO, 3-night trip