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SureStay Hotel by Best Western Buena Park Anaheim

2.5 star property
Hotel with outdoor pool, connected to a shopping center, near Medieval Times

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Buena Park Anaheim

Desk, laptop workspace, blackout drapes, iron/ironing board
Property amenity
Suite, Multiple Beds, Non Smoking | Bathroom | Hair dryer, towels, soap, shampoo
Lobby
Property amenity
In the heart of Buena Park, SureStay Hotel by Best Western Buena Park Anaheim offers a relaxing retreat. Unwind in the spa tub or soak up the sun at the outdoor pool with loungers. Previous guests have praised this hotel's convenient location and amenities like free continental breakfast, in-room WiFi, and multilingual staff.

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Electric vehicle charging point
  • Free breakfast
  • Free parking
  • 24/7 front desk
  • Air conditioning

Main amenities (8)

  • Daily housekeeping
  • Outdoor pool
  • Hot tub
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • Multilingual staff
  • Tour/ticket assistance

For families (6)

  • Cribs/infant beds (surcharge)
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
The current price is $82
includes taxes & fees
$72 per night
May 12 - May 13

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator

Highlights

Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool, open 9:30 AM to 9:00 PM, sun loungers

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  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
6.8 out of 10, 1,224 reviews
The price is $77
includes taxes & fees
$67 per night
May 12 - May 13
Days Inn by Wyndham Buena Park
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About the neighborhood

Map
Buena Park, CA

What's nearby

  • Medieval Times - 13 min walk - 1.1 km
  • Knott's Berry Farm - 2 min drive - 2.0 km
  • Knott's Soak City Water Park - 3 min drive - 3.2 km
  • Disneyland® Resort - 9 min drive - 10.4 km
  • Honda Center - 11 min drive - 14.1 km

Getting around

  • Fullerton, CA (FUL-Fullerton Municipal) - 9 min drive
  • John Wayne Airport (SNA) - 25 min drive
  • Long Beach Municipal Airport (LGB) - 27 min drive
  • Los Angeles Intl. (LAX) - 45 min drive
  • Buena Park Station - 10 min drive
  • Fullerton Transportation Center - 14 min drive
  • Commerce Station - 15 min drive

Restaurants

  • ‪In-sīt Coffee - ‬5 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪CGV Cinemas Buena Park - ‬4 min walk
  • ‪Wendy's - ‬8 min walk
  • ‪Grub Food Court - ‬5 min walk

About this property

SureStay Hotel by Best Western Buena Park Anaheim

When you stay at SureStay Hotel by Best Western Buena Park Anaheim, you'll be just a 5-minute drive from Knott's Berry Farm and Medieval Times. Guests can get a morning swim in at the outdoor pool, and the hot tub makes for a relaxing end to the day. Also, Disneyland® Resort and Anaheim Convention Center are within a short drive.

Languages

English

At a glance

DONE

Hotel size

    • 50 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • An adult age 18 or older must assume all liability for the booking
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Onsite parking includes off-street options
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–9:00 AM

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Multilingual staff
  • Pool loungers

Facilities

  • An outdoor pool
  • Hot tub

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Refundable deposits

  • Deposit: USD 150.00

Optional extras

  • Early check-in can be arranged for an extra charge of USD 45.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 45.00 (subject to availability)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Cribs/infant beds are available for USD 20.0 per night
  • Rollaway beds are available for USD 20.0 per day

Policies

This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Portola Buena Park
Portola Inn
Portola Inn Buena Park
Portola Hotel Buena Park
SureStay Hotel Best Western Buena Park Anaheim
SureStay Hotel Best Western Anaheim
SureStay Best Western Buena Park Anaheim
SureStay Best Western Anaheim
Portola Inn Suites

Frequently asked questions

Is there a pool at SureStay Hotel by Best Western Buena Park Anaheim?

Yes, there's an outdoor pool.

Are pets allowed at SureStay Hotel by Best Western Buena Park Anaheim?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at SureStay Hotel by Best Western Buena Park Anaheim?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at SureStay Hotel by Best Western Buena Park Anaheim?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of USD 45.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 45.00 (subject to availability).

Is there an onsite casino at SureStay Hotel by Best Western Buena Park Anaheim?

No, this hotel doesn't have a casino, but Hawaiian Gardens Casino (10-min drive) and Parkwest Bicycle Casino (17-min drive) are both nearby.

What is there to do at SureStay Hotel by Best Western Buena Park Anaheim and nearby?

SureStay Hotel by Best Western Buena Park Anaheim has an outdoor pool and a hot tub.

What's the area around SureStay Hotel by Best Western Buena Park Anaheim like?

SureStay Hotel by Best Western Buena Park Anaheim is located a short 13-minute walk from Medieval Times.

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SureStay Hotel by Best Western Buena Park Anaheim Reviews

Reviews

5.8

6.2/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Popular mentions

Room
Breakfast
Bed
Microwave
Service staff
Refrigerator
Bathroom
Elevator
Building
Family friendly

Reviews

6/10 Good

Clean, quit and close to restaurants. Only wish there was softer towels and washcloths offered. Other than that we enjoyed our stay.
Alexis, 2-night trip

4/10 Fair

Cold shower

No hot water for a while to shower
1-night trip

4/10 Fair

Bed was very uncomfortable And in the website says breakfast included but is actually just coffe, and cereal
Gerardo, 5-night trip

6/10 Good

Not bad
Yu Cheng, 3-night trip

2/10 Poor

Look somewhere else.

We got three rooms all smelled bad. One smelled worse, we had to ask for another room because we could not take it. Pool was dirty. Desk chairs were super dirty.
1-night trip

8/10 Very good

It was close to shops and restaurants
Michelle, 3-night trip

6/10 Good

Ok for sleeping. Sorry Breakfast.

Check in person was very nice and quick. The bed was very comfortable. The shower curtain had some stains on it and 3 long black hairs on it. When I asked for extra pillows at the front desk they said housekeeping was gone and they could not get any pillows. The breakfast is just mini muffins, toast and 2 bland cereals. The juice machine was broken. They did not have a trash can in the eating area. Overall just OK.
Thomas, 1-night trip

8/10 Very good

Night away

Front desk staff was friendly and helpful. They were accommodating and the room was clean.
Bryant, 1-night trip

10/10 Exceptional

The rooms were very clean and the check in people were very kind! Everything went well, there is just very limited breakfast options.
Julisa, 1-night trip

8/10 Very good

Was very convenient to the parks around, room was clean and I was able to get to everything I wanted to see quickly and easily.
Jeffrey, 2-night trip

2/10 Poor

Unregistered guest access

Hotel gave someone unregistered a key to my room while I was gone
Joaquin, 2-night trip

8/10 Very good

It was a short stay one night only and it was perfect just what I needed.
MELISSA, 1-night trip

6/10 Good

The place was clean and we only stayed for one night. But, we didn’t expect the 100 hold fee which threw us off. We should’ve researched it before booking but other than, it was a good stay for one night.
Alexa, 1-night trip

2/10 Poor

Beware go elsewhere

It took 30 minutes for the person to check me in. De mentioned that Hotels.com had not deposited the money according to their computer. The receptionist told me that they were not able to retrieve the funds from Hotels.com so they were not able to let me into the room until that was done. I was a bit frustrated since it was late after a Disney trip and it was 10 o’clock at night I will not be staying here.
Marisela, 1-night trip

8/10 Very good

Good decent decent rooms
Jose Alfredo, 4-night trip

2/10 Poor

Very unsafe
Eugenia, 2-night trip

6/10 Good

Above Average Motel

It was ok. Seemed like it was a renovated old Motel 6, or something. Our stay was fine. You can see that they put a lot of money into it. Overall good.
Martin, 2-night trip

8/10 Very good

Close to dining and shopping.
Alvin, 2-night trip

10/10 Exceptional

Very clean place to stay the facility is well maintained.
Martha, 1-night trip

4/10 Fair

The rooms are clean the mattress are old and the breakfast selection is horrible.
Marcus, 3-night trip

2/10 Poor

It SURE was a stay at SURESTAY
Ricardo, 3-night trip

10/10 Exceptional

We have passes for Knotts Berry Farm so we are always looking for hotels close by. We did have to take a lift, but it was only six dollars each way to the park. This hotel is got exceptional, cleanliness and great guest service. The continental breakfast is somewhat limited, but served its purpose. I was impressed with the cleanliness of the rooms and the ease of checking in checking out and feeling that we were in a safe location for our family.

6/10 Good

The rooms are nice and very clean, but hotel front area is very ghetto. Elevator is super slow too and feels unsafe.
Xeniya, 3-night trip

6/10 Good

Can I get a partial refund?

Dude the mattresses didn't even fit the bed. There was no microwave. USB charging ports in the outlets didn't work. $138? Never again.
Mattresses do not fit frame.
No microwave
Scott, 1-night trip

10/10 Exceptional

I liked the easy check-in and spacious room.
Gemma, 1-night trip