Escape to the shores of Lagoi Bay Beach at Four Points By Sheraton Bintan, Lagoi Bay. Unwind in style with a spa treatment, take a dip in one of the 3 outdoor pools or children's pool and enjoy meals at any of the 3 on-site restaurants.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Non-smoking
Connecting rooms available
Main amenities (12)
Daily housekeeping
On the beach
Restaurant and bar/lounge
Full-service spa
3 outdoor pools
Free children's club
Free ferry terminal shuttle
24-hour fitness center
Children's pool
24-hour room service
Coffee shop/cafe
Children's club
For families (6)
Children's pool
Children's club (free)
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Garden
$107 nightly
The total price is $118
$118 total
Jul 9 - Jul 10
Total includes taxes and fees
Room options
Available filters for rooms
Showing 16 of 16 rooms
View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, Garden View (Balcony)
Deluxe Room, 2 Twin Beds, Non Smoking, Garden View (Balcony)
Highlights
Balcony
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
377 sq ft
Sleeps 3
2 Twin Beds
View all photos for Deluxe Room, 1 King Bed, Non Smoking, Garden View (Balcony)
Deluxe Room, 1 King Bed, Non Smoking, Garden View (Balcony)
Highlights
Balcony
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
377 sq ft
Sleeps 3
1 King Bed
View all photos for Villa, 1 Bedroom, Non Smoking, Ocean View
Villa, 1 Bedroom, Non Smoking, Ocean View
Highlights
Balcony
Separate dining area
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
Ocean view
3229 sq ft
Sleeps 3
1 King Bed
View all photos for Villa, 1 Bedroom, Non Smoking, Garden View
Villa, 1 Bedroom, Non Smoking, Garden View
Highlights
Balcony
Separate dining area
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
3229 sq ft
Sleeps 3
1 King Bed
View all photos for Suite, 1 King Bed, Non Smoking, Ocean View (Balcony)
Suite, 1 King Bed, Non Smoking, Ocean View (Balcony)
Highlights
Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Ocean view
807 sq ft
Sleeps 3
1 King Bed
View all photos for Room, 2 Twin Beds, Non Smoking, Ocean View (Terrace)
Room, 2 Twin Beds, Non Smoking, Ocean View (Terrace)
Highlights
Balcony
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Ocean view
538 sq ft
Sleeps 3
2 Twin Beds
View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Terrace)
Room, 1 King Bed, Non Smoking, Ocean View (Terrace)
Highlights
Balcony
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Ocean view
538 sq ft
Sleeps 3
1 King Bed
View all photos for Room, 2 Twin Beds, Non Smoking, Pool View (Terrace)
Room, 2 Twin Beds, Non Smoking, Pool View (Terrace)
Highlights
Balcony
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
538 sq ft
Sleeps 3
2 Twin Beds
View all photos for Room, 1 King Bed, Non Smoking, Pool View (Terrace)
Room, 1 King Bed, Non Smoking, Pool View (Terrace)
Highlights
Balcony
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
538 sq ft
Sleeps 3
1 King Bed
View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, Ocean View (Balcony)
Deluxe Room, 2 Twin Beds, Non Smoking, Ocean View (Balcony)
Highlights
Balcony
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Ocean view
377 sq ft
Sleeps 3
2 Twin Beds
View all photos for Deluxe Room, 1 King Bed, Ocean View (Balcony)
Deluxe Room, 1 King Bed, Ocean View (Balcony)
Highlights
Balcony
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Ocean view
377 sq ft
Sleeps 3
1 King Bed
View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, Pool View (Balcony)
Deluxe Room, 2 Twin Beds, Non Smoking, Pool View (Balcony)
Highlights
Balcony
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
377 sq ft
Sleeps 3
2 Twin Beds
View all photos for Deluxe Room, 1 King Bed, Pool View (Balcony)
Deluxe Room, 1 King Bed, Pool View (Balcony)
Highlights
Balcony
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
377 sq ft
Sleeps 3
1 King Bed
View all photos for Villa, 1 Bedroom, Non Smoking, Oceanfront
Villa, 1 Bedroom, Non Smoking, Oceanfront
Highlights
Balcony
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Ocean view
Sleeps 3
1 King Bed
View all photos for Executive Suite, 1 King Bed, Non Smoking, Ocean View (Balcony)
Executive Suite, 1 King Bed, Non Smoking, Ocean View (Balcony)
Highlights
Balcony
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Separate bathtub and shower
Ocean view
Sleeps 3
1 King Bed
View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Ocean View (Terrace)
Deluxe Suite, 1 King Bed, Non Smoking, Ocean View (Terrace)
Bandar Bentan Telani Ferry Terminal - 13 min drive - 9.0 km
Bintan Lagoon Resort Golf Club - 19 min drive - 9.7 km
Getting around
Batam Batu Besar (BTH-Hang Nadim) - 144 min drive
Singapore Changi Airport (SIN) - 29.1 miles/46.8 km
Free ferry terminal shuttle
Restaurants
Hook On Fusion Grill Bar & Seafood - 10 min drive
Pujasera Lagoi - 12 min drive
Warung Yeah - 6 min walk
Kelong Mangrove Restaurant - 26 min drive
The Dining Room - 10 min walk
About this property
Four Points By Sheraton Bintan, Lagoi Bay
Four Points By Sheraton Bintan, Lagoi Bay is a great choice for your beach stay in Bintan. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights include a free kid's club, a 24-hour fitness center, and a children's pool.
Languages
English, Indonesian
At a glance
DONE
Hotel size
308 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in time starts at 3:00 PM
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the ferry terminal; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
Free children's club
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Transfers
Free ferry terminal shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Traveling with children
Free children's club
Children's pool
What to do
On the beach
Safari nearby
Working away
6 meeting rooms
Services
24-hour front desk
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Pool umbrellas
Romance packages
Facilities
4 buildings/towers
Built in 100
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness center
3 outdoor pools
Full-service spa
Massage/treatment rooms
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Outdoor entertainment area
Traditional architecture
Accessibility
Elevator
Elevator door width (inches): 90
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual fire alarm
Doorbell and phone notification
Lever door handles
Well-lit path to entrance
Room amenities
Be entertained
52-inch LED TV
Premium cable channels
Home comfort
Air conditioning
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board
Window screens
Sleep well
Blackout drapes/curtains
Premium bedding
What to enjoy
Balcony
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Phone
Electrical adapters/chargers
Food and drink
Meal delivery service
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Mobile key entry
Local maps
Restaurant dining guide
Special features
Spa
The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Fees & policies
Children & extra beds
Rollaway beds are available for IDR 605000.0 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Four Points By Sheraton Bintan Lagoi Bay
Four Points By Sheraton Bintan, Lagoi Bay Hotel
Four Points By Sheraton Bintan, Lagoi Bay Bintan
Four Points By Sheraton Bintan, Lagoi Bay Hotel Bintan
Frequently asked questions
Does Four Points By Sheraton Bintan, Lagoi Bay offer free cancellation for a full refund?
Yes, Four Points By Sheraton Bintan, Lagoi Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Four Points By Sheraton Bintan, Lagoi Bay?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Four Points By Sheraton Bintan, Lagoi Bay?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Four Points By Sheraton Bintan, Lagoi Bay?
Yes, there's free self parking.
What are the check-in and check-out times at Four Points By Sheraton Bintan, Lagoi Bay?
You can check in starting at 3:00 PM. Check-out time is noon.
What is there to do at Four Points By Sheraton Bintan, Lagoi Bay and nearby?
Four Points By Sheraton Bintan, Lagoi Bay has 3 outdoor pools and a spa, as well as a 24-hour fitness center and a garden.
Are there restaurants at or near Four Points By Sheraton Bintan, Lagoi Bay?
Yes, there's an onsite restaurant.
Does Four Points By Sheraton Bintan, Lagoi Bay have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Four Points By Sheraton Bintan, Lagoi Bay like?
Four Points By Sheraton Bintan, Lagoi Bay is in the heart of Bintan, a short 4-minute walk from Lagoi Bay Beach and 3 minutes' walk from Plaza Lagoi.
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Four Points By Sheraton Bintan, Lagoi Bay Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.2/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Apr 22, 2025
Had a great stay with my family. Very nice hotel and friendly staff.
Johan
Johan, 2-night trip
10/10 Exceptional
Jun 2, 2025
There was an error in check in however manager Niko? was quick to rectify and upgrade roomand also provide driver to tangar uban for return journey. Icha at the pool bar was very attentive and good fun which made our stay most enjoyable.
John
John, 1-night trip
8/10 Very good
Jun 5, 2025
We had an overall pleasant stay at Four Points by Sheraton Bintan. The hotel is relatively new, clean, and well-maintained, with modern amenities and a beautiful beachfront view. Most of the staff were warm and helpful throughout our visit, which added to the relaxing experience.
The only downside was the front desk—while not unfriendly, they were quite rigid when it came to late check-out requests, which felt a bit inflexible considering the otherwise welcoming vibe of the hotel. Still, we enjoyed our stay and would consider coming back.
jayson
jayson, 1-night trip
10/10 Exceptional
May 4, 2025
Lahoi made better by four points
This is an amazing Hotel the food was good the view was fantastic from the room full was lovely staff are very friendly we are definitely coming back
Rushdi
Rushdi, 2-night trip
10/10 Exceptional
Feb 18, 2025
Great Staff Beautiful hotel!
Jasmin
Jasmin, 1-night trip
8/10 Very good
Jun 1, 2025
Trip was good, only down side was given checkout time at 1.30pm but was abruptly broyght forwared to 12.30pm without any prior notices
YU EN
YU EN, 2-night trip
10/10 Exceptional
Jan 4, 2025
Great hotel
Great hotel - would stay again.
Tiffany
Tiffany, 2-night trip
10/10 Exceptional
Feb 4, 2025
Highly recommended!
Fantastic experience with Indonesian hospitality. Very service oriented staff and great hotel.
Carl
Carl, 5-night trip
8/10 Very good
Jan 25, 2025
Wonderful service from the restaurants.
They even offer new items for ua to taste before next month grand opening.
Chee Wah
Chee Wah, 1-night trip
10/10 Exceptional
Jan 7, 2025
Amazing hotel
Very nice family friendly hotel. We had stayed there for a celebration of my sister son first birthday. The hotel staff made it a memorable one by going out of the way to help decorate and offered a cake
Ajesh
Ajesh, 2-night trip
10/10 Exceptional
Nov 11, 2024
Good food , good swimming pool
Xiao Juan
Xiao Juan, 2-night trip
8/10 Very good
Oct 13, 2024
Great hotel for a weekend getaway! Very nice staff and modern looking rooms.
Leona
Leona, 1-night trip
4/10 Fair
Apr 20, 2025
Need improvements
I chose this hotel because it's relatively new. It was indeed new but the room condition is not recommendable due to strong moldy smell and dusts on the floor and shelves. I saw spider net at the corner of the room floor. Staff were friendly and nice but overall service is slow and less organized. Breakfast restaurant was not yet cleaned by the open time and staff were still cleaning the floor at 7am or later. Hope the operation and cleaning stansart will improve.
Verified traveler
4-night trip
10/10 Exceptional
Dec 27, 2024
Very nice, spacious complex with a large pool area; extensive breakfast buffet, extremely friendly, courteous and helpful staff in all areas, restaurants with an appealing selection of dishes. Spa area with expert treatment. All in all, our eight-day stay was a complete success and we can recommend the resort without reservation.
Armin
Armin, 8-night trip
10/10 Exceptional
Nov 17, 2024
Facilities are new and staff are really friendly. Nice cozy room
HAO HSUAN
HAO HSUAN, 2-night trip
8/10 Very good
Feb 12, 2025
Overall experience was satisfying. Especially staff was kind and friendly enough to recommend the interesting activities & restaurant when we were not sure what to take.
The entire facility is quite new, so it was really comfortable.
But only 2 things I was disappointed is that the bath towel was quite dirty and the pillow had a sweat smell even when we entered the room. Since it’s quite new & overall service was nice, those points stood out…
If those would get improved, I’d love to stay there again!
Noriaki
Noriaki, 1-night trip
10/10 Exceptional
Jan 22, 2025
It is a nice brand new hotel with very comfortable rooms surrounded by garden like landscape where you can walk or bike on a paved trail around a lake and the other green parks in this large resort. It would be nice to see some water sports on this calm and clear water lake.
Breakfast is great! Lunch and dinner cuisines however should need some improvements.
Good job Four Points!
Alex
Alex, 2-night trip
10/10 Exceptional
Sep 19, 2024
One of the best place to stay in Bintan and enjoy with family kids . Amazing friendly and supportive staff with prompt service. Will revisit soon to explore villa :)
Rajeev
Rajeev, 2-night trip
10/10 Exceptional
Sep 30, 2024
Great staff, cozy hotel
Very quiet and nice place to stay, free transfer from/to the terminal is provided. The hotel is very new and away from the crowded area. Every staff serves with smile. The food is good too.
Verified traveler
1-night trip
8/10 Very good
Nov 2, 2024
Excellent customer service, clean property. However the hotel does not provide transport to the nearest town.
Jean
Jean, 2-night trip
10/10 Exceptional
Feb 2, 2025
Great stay
We have nothing but positive to say about our stay at Four Points by Sheraton Lagoi Bay, Bintan. The resort is new and modern and very airy providing a truly relaxing atmosphere the moment we stepped off the shuttle bus from the jetty. Staffs were super attentive and provided beyond 5-star customised service to us ensuring our stay was a truly memorable one. Rooms were spacious with a great ocean view; the balcony was comfy. Overall the cleanliness of the resort was good however there were some teething issues like towels availability, replacement of amenities which could be better finetuned. Understandably this is a relatively new resort so these issues could be revolved and improved once the resort operations gain more experience and a bit more training.
Thanks to the entire team’s hospitality! We truly enjoyed our stay.
Verified traveler
5-night trip
10/10 Exceptional
Mar 23, 2025
I have one way to describe our stay… “when can we book our next stay” !!
From the pre trip check in on our ferry timings to the pick up and drop at the hotel, the welcome and seamless check in. It was A+ customer service all the way. The hotel is new and everything is very well managed. The spa was great- we had the signature and herbal treatment, they also made a last min schedule change as per our request. The hotel has a wonder and huge pool with a restaurant catering to drinks and food pool side with a continental menu. The main restaurant in the hotel serves local cuisines but the very highlight is the breakfast spread. It’s sooo sooo sooo soo good, and very generous.
It was my birthday, and the staff had decorated the room so beautifully. We stayed in the ocean terrace king room and wow, not to mention the huge balcony! The view was stunning. This review would not be completed without mentioning Indra who welcomes us and is such a talented mixologist.
The smiles on the Sheraton staff faces and the unbelievable hospitality make this an epic epic trip! Thank you ❤️❤️❤️
Audrey
Audrey, 2-night trip
10/10 Exceptional
Oct 23, 2024
A special shout-out to Fatana, Ardy & Rio for their exceptional customer service & hospitality!
Thanks for making my short trip more enjoyable & worth it....:))
Mazal
Mazal, 1-night trip
10/10 Exceptional
Sep 26, 2024
Overall it was relaxing. Kind of remote, with limited options.
joshua
joshua, 2-night trip
4/10 Fair
Dec 31, 2024
Check in was too late even after normal check in time.