Four Points By Sheraton Bintan, Lagoi Bay

4.0 star property
Beachfront hotel with spa, near Plaza Lagoi

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Photo gallery for Four Points By Sheraton Bintan, Lagoi Bay

On the beach, white sand
Room, 2 Twin Beds, Non Smoking, Pool View (Terrace) | Premium bedding, minibar, in-room safe, desk
Exterior
Deluxe Room, 2 Twin Beds, Non Smoking, Pool View (Balcony) | Pool | 3 outdoor pools, pool umbrellas, sun loungers
Lobby
Escape to the shores of Lagoi Bay Beach at Four Points By Sheraton Bintan, Lagoi Bay. Unwind in style with a spa treatment, take a dip in one of the 3 outdoor pools or children's pool and enjoy meals at any of the 3 on-site restaurants.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Non-smoking
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Free ferry terminal shuttle
  • 24-hour fitness center
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Children's club

For families (6)

  • Children's pool
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
The current price is $108
includes taxes & fees
$98 per night
May 5 - May 6

Room options

Available filters for rooms
Showing 16 of 16 rooms

Deluxe Room, 2 Twin Beds, Non Smoking, Garden View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Non Smoking, Garden View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Villa, 1 Bedroom, Non Smoking, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • Ocean view
  • 3229 sq ft
  • Sleeps 3
  • 1 King Bed

Villa, 1 Bedroom, Non Smoking, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 3229 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • Ocean view
  • 807 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds, Non Smoking, Ocean View (Terrace)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • Ocean view
  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, Non Smoking, Ocean View (Terrace)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • Ocean view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds, Non Smoking, Pool View (Terrace)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, Non Smoking, Pool View (Terrace)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • Ocean view
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • Ocean view
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Non Smoking, Pool View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Pool View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Villa, 1 Bedroom, Non Smoking, Oceanfront

Highlights

Balcony
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Connecting rooms available
LED TV
Premium bedding
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed, Non Smoking, Ocean View (Terrace)

Highlights

Balcony
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Lagoi Bay Lot B-12, Bintan, Riau Islands, 29155

What's nearby

  • Plaza Lagoi - 3 min walk - 0.3 km
  • Lagoi Bay Beach - 4 min walk - 0.4 km
  • Lagoi Bay Lake - 7 min walk - 0.6 km
  • Bandar Bentan Telani Ferry Terminal - 11 min drive - 8.3 km
  • Ria Bintan Golf Club - 16 min drive - 10.2 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 144 min drive
  • Singapore Changi Airport (SIN) - 29.1 miles/46.8 km
  • Free ferry terminal shuttle

Restaurants

  • ‪Hook On Fusion Grill Bar & Seafood - ‬10 min drive
  • ‪Pujasera Lagoi - ‬12 min drive
  • ‪Warung Yeah - ‬6 min walk
  • ‪Kelong Mangrove Restaurant - ‬26 min drive
  • ‪The Dining Room - ‬10 min walk

About this property

Four Points By Sheraton Bintan, Lagoi Bay

Four Points By Sheraton Bintan, Lagoi Bay is a great choice for your beach stay in Bintan. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights include a free kid's club, a 24-hour fitness center, and a children's pool.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 308 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the ferry terminal; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Free ferry terminal shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Free children's club
  • Children's pool

What to do

  • On the beach
  • Safari nearby

Working away

  • 6 meeting rooms

Services

  • 24-hour front desk
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 4 buildings/towers
  • Built in 100
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • 3 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Outdoor entertainment area
  • Traditional architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 90
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual fire alarm
  • Doorbell and phone notification
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 52-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry
  • Local maps
  • Restaurant dining guide

Special features

Spa

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Fees & policies

Children & extra beds

  • Rollaway beds are available for IDR 605000.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Four Points By Sheraton Bintan Lagoi Bay
Four Points By Sheraton Bintan, Lagoi Bay Hotel
Four Points By Sheraton Bintan, Lagoi Bay Bintan
Four Points By Sheraton Bintan, Lagoi Bay Hotel Bintan

Frequently asked questions

Does Four Points By Sheraton Bintan, Lagoi Bay offer free cancellation for a full refund?

Yes, Four Points By Sheraton Bintan, Lagoi Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Four Points By Sheraton Bintan, Lagoi Bay?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Four Points By Sheraton Bintan, Lagoi Bay?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Four Points By Sheraton Bintan, Lagoi Bay?

Yes, there's free self parking.

What are the check-in and check-out times at Four Points By Sheraton Bintan, Lagoi Bay?

You can check in starting at 3:00 PM. Check-out time is noon.

What is there to do at Four Points By Sheraton Bintan, Lagoi Bay and nearby?

Four Points By Sheraton Bintan, Lagoi Bay has 3 outdoor pools and a spa, as well as a 24-hour fitness center and a garden.

Are there restaurants at or near Four Points By Sheraton Bintan, Lagoi Bay?

Yes, there's an onsite restaurant.

Does Four Points By Sheraton Bintan, Lagoi Bay have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Four Points By Sheraton Bintan, Lagoi Bay like?

Four Points By Sheraton Bintan, Lagoi Bay is in the heart of Bintan, a short 4-minute walk from Lagoi Bay Beach and 3 minutes' walk from Plaza Lagoi.

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Four Points By Sheraton Bintan, Lagoi Bay Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

What guests liked

  • Breakfast was a daily highlight with an array of delicious options to suit everyone's taste. (8 reviews)
  • The property's restaurants offered an exceptional dining experience with a wide variety of delicious options and outstanding service. (5 reviews)
  • The spa offered a serene atmosphere with wonderful fragrances and provided exceptional treatments. (3 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Had a great stay with my family. Very nice hotel and friendly staff.
Johan, 2-night trip

10/10 Exceptional

Great hotel

Great hotel - would stay again.
Tiffany, 2-night trip

10/10 Exceptional

Highly recommended!

Fantastic experience with Indonesian hospitality. Very service oriented staff and great hotel.
Carl, 5-night trip

8/10 Very good

Wonderful service from the restaurants. They even offer new items for ua to taste before next month grand opening.
Chee Wah, 1-night trip

10/10 Exceptional

Amazing hotel

Very nice family friendly hotel. We had stayed there for a celebration of my sister son first birthday. The hotel staff made it a memorable one by going out of the way to help decorate and offered a cake
Ajesh, 2-night trip

4/10 Fair

Need improvements

I chose this hotel because it's relatively new. It was indeed new but the room condition is not recommendable due to strong moldy smell and dusts on the floor and shelves. I saw spider net at the corner of the room floor. Staff were friendly and nice but overall service is slow and less organized. Breakfast restaurant was not yet cleaned by the open time and staff were still cleaning the floor at 7am or later. Hope the operation and cleaning stansart will improve.
4-night trip

10/10 Exceptional

Good food , good swimming pool
Xiao Juan, 2-night trip

8/10 Very good

Great hotel for a weekend getaway! Very nice staff and modern looking rooms.
Leona, 1-night trip

10/10 Exceptional

Very nice, spacious complex with a large pool area; extensive breakfast buffet, extremely friendly, courteous and helpful staff in all areas, restaurants with an appealing selection of dishes. Spa area with expert treatment. All in all, our eight-day stay was a complete success and we can recommend the resort without reservation.
Armin, 8-night trip

10/10 Exceptional

It is a nice brand new hotel with very comfortable rooms surrounded by garden like landscape where you can walk or bike on a paved trail around a lake and the other green parks in this large resort. It would be nice to see some water sports on this calm and clear water lake. Breakfast is great! Lunch and dinner cuisines however should need some improvements. Good job Four Points!
Alex, 2-night trip

10/10 Exceptional

Facilities are new and staff are really friendly. Nice cozy room
HAO HSUAN, 2-night trip

10/10 Exceptional

I have one way to describe our stay… “when can we book our next stay” !! From the pre trip check in on our ferry timings to the pick up and drop at the hotel, the welcome and seamless check in. It was A+ customer service all the way. The hotel is new and everything is very well managed. The spa was great- we had the signature and herbal treatment, they also made a last min schedule change as per our request. The hotel has a wonder and huge pool with a restaurant catering to drinks and food pool side with a continental menu. The main restaurant in the hotel serves local cuisines but the very highlight is the breakfast spread. It’s sooo sooo sooo soo good, and very generous. It was my birthday, and the staff had decorated the room so beautifully. We stayed in the ocean terrace king room and wow, not to mention the huge balcony! The view was stunning. This review would not be completed without mentioning Indra who welcomes us and is such a talented mixologist. The smiles on the Sheraton staff faces and the unbelievable hospitality make this an epic epic trip! Thank you ❤️❤️❤️
Audrey, 2-night trip

10/10 Exceptional

Great stay

We have nothing but positive to say about our stay at Four Points by Sheraton Lagoi Bay, Bintan. The resort is new and modern and very airy providing a truly relaxing atmosphere the moment we stepped off the shuttle bus from the jetty. Staffs were super attentive and provided beyond 5-star customised service to us ensuring our stay was a truly memorable one. Rooms were spacious with a great ocean view; the balcony was comfy. Overall the cleanliness of the resort was good however there were some teething issues like towels availability, replacement of amenities which could be better finetuned. Understandably this is a relatively new resort so these issues could be revolved and improved once the resort operations gain more experience and a bit more training. Thanks to the entire team’s hospitality! We truly enjoyed our stay.
5-night trip

10/10 Exceptional

Great staff, cozy hotel

Very quiet and nice place to stay, free transfer from/to the terminal is provided. The hotel is very new and away from the crowded area. Every staff serves with smile. The food is good too.
1-night trip

10/10 Exceptional

One of the best place to stay in Bintan and enjoy with family kids . Amazing friendly and supportive staff with prompt service. Will revisit soon to explore villa :)
Rajeev, 2-night trip

8/10 Very good

Excellent customer service, clean property. However the hotel does not provide transport to the nearest town.
Jean, 2-night trip

4/10 Fair

Check in was too late even after normal check in time.
2-night trip

10/10 Exceptional

A special shout-out to Fatana, Ardy & Rio for their exceptional customer service & hospitality! Thanks for making my short trip more enjoyable & worth it....:))
Mazal, 1-night trip

8/10 Very good

A Gem in Bintan

The service was outstanding especially at breakfast. The buffet is amazing even by Asian standards. There were at least 4 different types of buffets at breakfast. The chef went out of his way to accomodate dietary needs. The resort was tranquil and peaceful. The pool was stunning. The only downside is men attending conferences who sit around the pool on deck chairs smoking. Attendees also block access to new pool towels and return of used towels. The pool area should be manned to prevent this. The Spa was idyllic with serene music and wonderful fragrances.
3-night trip

10/10 Exceptional

Overall it was relaxing. Kind of remote, with limited options.
joshua, 2-night trip

8/10 Very good

Everything is good and top notch about this hotel. Hotel room is clean, view was great (seeing the ocean), staff is extremely friendly and helpful (even kids said that). Food - breakfast was very good too. However, as there are limited things to do in the hotel premises, family with kids will have to arrange to go out which hotel also help to arrange. However, transportation is very expensive, for example, arranging transport just to eat seafood may cost around 350,000 (rupiah). Activities outside hotel may be quite costly too, for example, the entrance fee to Safari Zoo is around 150,000 per pax, and feeding package will cost 350,000. So do remember to do your research first before going!
Jia Yan, 2-night trip

10/10 Exceptional

Best Getaway ever

The property is fantastic. Best vacation ever. The restaurant team was especially sweet and made us a welcome cheese-cake as we as family were meeting for the first time in Indonesia. Outstanding property, outstandibg services. Will come back FOR SURE.
2-night trip

8/10 Very good

The stay was good for 3 nights. What we felt was poor was the buffet breakfast. Almost the same thing everyday. Also most of the items was Indonesian styled food and not likened by us.
S M Faizul, 3-night trip

10/10 Exceptional

Very new very clean
Nanako, 2-night trip

10/10 Exceptional

This was our first time at Four Points Bintan and the staff, from the front desk to the restaurant, were extremely helpful and friendly . The hotel is still not fully open so some of the facilities has to improve but overall, we had a very good time. We spent most of the time at the El Lagoi Beach Club, which was a lovely place to relax and the staff was extremely friendly. Thank you, Febry , Dimas and Jesika for the lovely service. We will come again. Rooms need to improve, as our balcony area could not be used if it rained, and the sofas were not that comfortable, but it may be due to soft opening.
Bulathalage Udara Kelum, 1-night trip