Located in the heart of Jacksonville, Candlewood Suites Jacksonville offers a warm welcome with a gym and business center. Connect to free WiFi, indulge in snacks at the bar/deli or unwind with newspapers in the lobby. The helpful staff has left a lasting impression on previous guests.
Coastal Carolina Community College - 12 min walk - 1.0 km
Onslow Memorial Hospital - 2 min drive - 2.3 km
Jacksonville Mall - 2 min drive - 2.3 km
Camp Lejeune Main Gate and Visitor Center - 9 min drive - 9.5 km
Marine Corps Air Station New River - 12 min drive - 15.7 km
Getting around
Albert J. Ellis Airport (OAJ) - 26 min drive
New Bern, NC (EWN-Coastal Carolina Regional) - 40 min drive
Restaurants
Chick-fil-A - 3 min drive
Sonic Drive-In - 13 min walk
Plaza Del Mariachi - 7 min walk
McDonald's - 11 min walk
Texas Roadhouse - 12 min walk
About this property
Candlewood Suites Jacksonville by IHG
When you stay at Candlewood Suites Jacksonville by IHG, you'll be within a 10-minute drive of Camp Lejeune Main Gate and Visitor Center. Guests can visit the fitness center for a workout, and freebies like WiFi and self parking are added perks. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
DONE
Hotel size
95 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Barbecue grills
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
Business center
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Picnic area
Fitness center
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible registration desk
Room amenities
Be entertained
DVD player
Television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
Kitchen
Stovetop
Toaster
Cookware, dishes, and utensils
Dishwasher
Ice maker
More
Weekly housekeeping
Connecting/adjoining rooms available
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 35.00 per accommodation, per week
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Candlewood Jacksonville
Candlewood Suites Hotel Jacksonville
Candlewood Suites Jacksonville
Jacksonville Candlewood Suites
Candlewood Suites - Jacksonville Hotel Jacksonville
Candlewood Suites Jacksonville Hotel
Candlewood Jacksonville
Jacksonville Candlewood Suites
Frequently asked questions
Does Candlewood Suites Jacksonville by IHG offer free cancellation for a full refund?
Yes, Candlewood Suites Jacksonville by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Candlewood Suites Jacksonville by IHG?
Yes, pets are welcome. There's a charge of USD 35.00 per accommodation, per week. Service animals are exempt from fees.
Is parking offered on site at Candlewood Suites Jacksonville by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Candlewood Suites Jacksonville by IHG?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Candlewood Suites Jacksonville by IHG and nearby?
Candlewood Suites Jacksonville by IHG has a fitness center and a picnic area.
Does Candlewood Suites Jacksonville by IHG have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.
What's the area around Candlewood Suites Jacksonville by IHG like?
Candlewood Suites Jacksonville by IHG is a short 15-minute walk from Coastal Carolina Community College and 15 minutes' walk from Jacksonville Commons.
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Candlewood Suites Jacksonville by IHG Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Bed
Location
Parking
Kitchen
Shower
Store
Restaurant
Food
What guests liked
Restaurants and dining options were conveniently located near the property. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jul 7, 2025
Nice stay
Nice staff. Quiet rooms and rooms
Angelia
Angelia, 1-night trip
10/10 Exceptional
Apr 28, 2025
Nice room and great staff
Thomas G
Thomas G, 2-night trip
10/10 Exceptional
Apr 17, 2025
Close to a lot of restaurants and stuff
Stephen
Stephen, 1-night trip
10/10 Exceptional
Jul 15, 2025
Clean, Comfy and Close to everything...
Candlewood Suites offers travelers a clean comfortable room without all the extra services of some of the fancy, pricier hotel chains. The room has a small kitchen with full size fridge, dishwasher, microwave, small cook top and coffeemaker. There are dishes and a few pots/pans so that you may cook some simple meals. We stayed here for a high school reunion and the location was perfect. This one is near many restaurant chains on Western Boulevard. The hotel is in walking distance to the Walmart.
Warren
Warren, 5-night trip
10/10 Exceptional
Apr 9, 2025
Nicely maintained and plenty of parking
Mike
Mike, 1-night trip
10/10 Exceptional
Apr 1, 2025
Good place
WILSON
WILSON, 2-night trip
10/10 Exceptional
Mar 19, 2025
Awesome place to stay. I love it
Andy
Andy, 1-night trip
10/10 Exceptional
Mar 17, 2025
Great hotwl
JOSEPH
JOSEPH, 2-night trip
6/10 Good
Jul 6, 2025
Description said a the room had a sofa bed and it did not.
Verified traveler
1-night trip
2/10 Poor
Jul 27, 2025
Want a refund
It was horrible. From check in to check out. It took forever to check in. The room was dirty and ac didn’t work. Had to change rooms twice. The room originally was supposed to be non smoking and when I get in it smelled like 3 packs of Newport’s were smoked there before I got there. I really wish I could get reimbursed from this. Absolutely horrible
Thomas
Thomas, 1-night trip
4/10 Fair
Jul 6, 2025
Nothing to write home about
Old, needs remodeling. Asked for hairdryer and told under sink. There was no storage under sink 😂. Key card would stop working randomly and had to go to desk to reactivate. Allow pets, there was a dog left alone for hours just barking and scratching the door!
Juan
Juan, 3-night trip
8/10 Very good
Jun 19, 2025
Room was clean however coffee pot didn’t fit the maker and hairdryer was on its last leg. Was afraid to use it.
Jack
Jack, 2-night trip
8/10 Very good
Jun 7, 2025
4/5- A decent place
Was originally assigned a dirty room, but they were quick to change us out. The room was overall not bad, the a/c was a little hard to regulate, was either really cold or warm and stagnate, and it would have been nice if there was an extra blanket in the closet. The room was otherwise well stocked, was clean, but I did notice a fair amount of mold on the bathroom ceiling.
LeeAnn
LeeAnn, 1-night trip
6/10 Good
Jun 13, 2025
Room service was never done wasn’t told they only come clean upon request. We stayed a whole week and never saw anyone clean our room or even attempt to.
Sophia
Sophia, 4-night trip
10/10 Exceptional
Dec 2, 2024
Close to family and friends. Also shopping and dining options were close by.
FRANCIS
FRANCIS, 3-night trip
10/10 Exceptional
Jul 20, 2024
Only place I stay while visiting Jacksonville
Santonio
Santonio, 3-night trip
10/10 Exceptional
Aug 29, 2024
Very conveniente location, in room kitchen is excelente!
LORNA
LORNA, 7-night trip
10/10 Exceptional
Jul 18, 2024
Staff was friendly and helpful, parking is a bit tight but manageable, would stay again.
Kent
Kent, 11-night trip
2/10 Poor
Mar 23, 2025
They
Brody
Brody, 1-night trip
10/10 Exceptional
Jun 23, 2024
Very nice for a quick stay
Staff was super friendly. Hotel was clean and room was very clean. Was very happy with the stay.
Gina
Gina, 1-night trip
8/10 Very good
Apr 29, 2024
Very friendly staff.
Hirokazu
Hirokazu, 1-night trip
10/10 Exceptional
Jan 23, 2024
Staff was great and clean facilities and great amenities
Christy
Christy, 2-night trip
8/10 Very good
Jul 2, 2023
Convenient and affordable room for a short stay.
Lakisha
Lakisha, 1-night trip
2/10 Poor
Jul 19, 2025
Uninhabitable; horrible
I was unable to stay in this hotel ,due to it being filthy. First room they gave me had not been cleaned. Bed unmade. Trash left on tables, bath light on. Went and told front desk. Then sent to another room. Room had not been cleaned. Trash was in trash can. Sheets did not look like they were changed. The bed was made though. Fleas were jumping on my legs. I couldn’t get hot water to wash my hands. I was told we couldn’t get a refund bc it was booked through Hotels.com. I called for a ride and left. Lesson learned. I tried to immediately contact hotels.com but was only able to use online assistance. I will not trust Hotels.com again.