In the heart of Keskinen District, Citybox Helsinki welcomes you with modern comforts. Stay connected with in-room WiFi and take advantage of laundry facilities, express check-out, meeting rooms and an elevator for a seamless stay.
Helsinki Exhibition and Convention Centre - 6 min drive - 3.1 km
Getting around
Helsinki-Vantaa Airport (HEL) - 33 min drive
Helsinki (HEC-Helsinki Central Train Station) - 19 min walk
Helsinki Central Station - 19 min walk
Helsinki Pasilan Station - 20 min walk
Kallion Virastotalo Station - 1 min walk
Hakaniemi Station - 4 min walk
Castréninkatu Tram Stop - 4 min walk
Restaurants
Oluthuone Haka - 1 min walk
da Vinci Bar & Ristorante - 2 min walk
Ravintola Oiva - 2 min walk
Palapizzeria Izza by Särdough - 3 min walk
RikiYaki - 1 min walk
About this property
Citybox Helsinki
Citybox Helsinki puts you within a 10-minute drive of Kauppatori Market Square and Helsinki Exhibition and Convention Centre. The property is just a short walk to public transportation: Kallion Virastotalo Station is steps away and Hakaniemi Station is 4 minutes.
At a glance
DONE
Hotel size
178 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; access will be through a private entrance
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (dogs and cats only, 1 total)*
Service animals welcome
Specific rooms only*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Shared microwave
Shared refrigerator
Working away
Meeting rooms
Services
Laundry facilities
Luggage storage
Facilities
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 48
Room amenities
Home comfort
Air conditioning
Sleep well
Soundproofed rooms
Pillowtop mattress
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Food and drink
Shared kitchen access
More
Weekly housekeeping
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Here's the breakdown, no surprises
Children & extra beds
Rollaway beds are available for EUR 15 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per stay
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Citybox Helsinki Hotel
Citybox Helsinki Helsinki
Citybox Helsinki Hotel Helsinki
Frequently asked questions
Does Citybox Helsinki offer free cancellation for a full refund?
Yes, Citybox Helsinki does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Citybox Helsinki?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 15 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Citybox Helsinki?
Sorry, there's no onsite parking at Citybox Helsinki.
What are the check-in and check-out times at Citybox Helsinki?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Citybox Helsinki?
No, this hotel doesn't have a casino, but Grand Casino Helsinki (16-min walk) is nearby.
What's the area around Citybox Helsinki like?
Citybox Helsinki is in Keskinen District, a short 1-minute walk from Kallion Virastotalo Station and 4 minutes' walk from Hakaniemi Market Square.
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Citybox Helsinki Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
8.8/10
Staff & service
9.0/10
Amenities
9.8/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 6, 2025
Staff is friendly and accommodating.
Place is clean and accessible to any transportation and tourists spot.
Dinah
Dinah, 5-night trip
10/10 Exceptional
Sep 6, 2025
Great Spot
Very clean and newly renovated hotel. Self check in and out is super easy. Would stay again.
Ellen
Ellen, 3-night trip
10/10 Exceptional
Jun 24, 2025
A wonderful location to stay - with very easy links to market but also meeting venues.
Mevhibe
Mevhibe, 3-night trip
10/10 Exceptional
Apr 21, 2025
Great place to stay
Great place to stay
matthew
matthew, 2-night trip
10/10 Exceptional
May 30, 2025
Great hotel.
Dr. Sarah
Dr. Sarah, 2-night trip
8/10 Very good
Jun 5, 2025
Convenient for a family stay.
Suzanne
Suzanne, 2-night trip
8/10 Very good
Jun 14, 2025
A nice clean new hotel
Colin
Colin, 1-night trip
10/10 Exceptional
Apr 29, 2025
The staff was excellent, the location was very good and highly recommend this place to stay.
Glenn
Glenn, 4-night trip
10/10 Exceptional
Jun 14, 2025
Very clean and a great location to stay at. Rooms were tidy aha good for short stays. Shared kitchen was great for breakfast and dinner.
Tayla
Tayla, 2-night trip
10/10 Exceptional
Jul 16, 2025
Great stay!
It was centrally located and very clean! It had all the amenities if you wanted to save some money and buy food and reheat it up.
Roanne
Roanne, 2-night trip
8/10 Very good
Jun 6, 2025
The place was convenient
Yuka
Yuka, 4-night trip
10/10 Exceptional
May 26, 2025
Staying here was simple and straightforward. It was close to everything I wanted to do and it was quiet.
Kathryn
Kathryn, 4-night trip
10/10 Exceptional
Jun 5, 2025
Bed was a little too solid for me personally, but the hotel was great. Self check in service and good location. The kitchen area was helpful. Great stay
Warren
Warren, 1-night trip
8/10 Very good
Apr 10, 2025
Comfortable stay.
Verified traveler
2-night trip
10/10 Exceptional
May 8, 2025
Staff were great, close to the metro, laundry was a lifesaver!
samantha
samantha, 3-night trip
10/10 Exceptional
Apr 17, 2025
Very good property. Staff here is very nice.
Mehul
Mehul, 3-night trip
10/10 Exceptional
May 16, 2025
Right above Hakaniemi Metro
Spacious room. Plenty of choice for food a
Beverley
Beverley, 4-night trip
10/10 Exceptional
Apr 1, 2025
Clean, automated....good location
Ben Poh
Ben Poh, 4-night trip
10/10 Exceptional
May 25, 2025
Good value for money
Nice new hotel with train station, buses and trams all nearby. Also walkable to the centre and port. Room was small, clean and basic. Ideal for short stays. Would recommend.
Verified traveler
2-night trip
10/10 Exceptional
May 1, 2025
Nice hotel in good location in Helsinki
The room was clean, the bed was comfortable, and the location was good, right around the corner from a metro station, just 2 stops to central station. Neighborhood was safe and quiet, and its very close to a 24 hour grocery store. I would stay here again.
Verified traveler
2-night trip
10/10 Exceptional
Apr 7, 2025
Lovely affordable hotel!
I LOVED this hotel! I can’t believe the price for what you get here. The location is perfect too, lots of restaurants and coffee shops walking distance and in a very nice are. I would definitely stay here again!
Marteen
Marteen, 5-night trip
10/10 Exceptional
May 12, 2025
Super clean and convenient location. Close to shops and many food options. Loved the small market located attached to hotel building for meal options when you don’t want to eat out or do fast food. Public transportation just steps away. Would not hesitate to come back!
Jennifer
Jennifer, 4-night trip
8/10 Very good
May 1, 2025
Modern hotel for a decent/budget price.
Modern hotel, great reception area and good use of technology. Excellent amenities. Nice bathrooms. Only negative, the flooring in the bedroom is like a course vinyl, clearly installed to last and easy to clean, but not very comfortable to walk on.
lee
lee, 3-night trip
10/10 Exceptional
Apr 3, 2025
Hotel was incredibly efficient, clean, and excellent! Have never had such an easy check-in experience and smooth stay. Great shower pressure too. Highly recommend!!
William
William, 1-night trip
10/10 Exceptional
Mar 21, 2025
Suited requirements for short stay. Clean and comfortable.