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Jungala Hotel at VidantaWorld Riviera Maya

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Reviews

9.0 out of 10
Wonderful
Experience a tropical oasis at Jungala Park Hotel at VidantaWorld Riviera Maya, where you can tee off on the 18-hole golf course or unwind with a rejuvenating spa treatment. Enjoy in-room WiFi, and choose from 20 on-site restaurants for any meal of the day. With beach volleyball, waterslides, poolside bars and coffee shops/cafes nearby guests have left great reviews about their stay.
VIP Access
$256 nightly
The total price is $317
Jun 4 - Jun 5
Total with taxes and fees

Popular amenities

  • Spa
  • Parking available
  • Free WiFi
  • Air conditioning

Why we love this property

Beach bliss getaway
Discover a private white sand beach at this seaside retreat. Enjoy beach yoga, volleyball, two beach bars, and relax in cozy cabanas.
Feast at 20 restaurants
Culinary adventures await at 20 restaurants, 3 cafes, and 4 bars. This hotel offers free buffet breakfast with vegan and vegetarian menu options.
Premier golf retreat
Hit the links at this property's 18-hole golf course. Guests enjoy a driving range, pro shop, and golf carts. A spa and fitness room await after a round.

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for One-Bedroom Suite

55-inch LED TV with cable channels

One-Bedroom Suite

10.0 out of 10
Exceptional
(13 reviews)
  • Resort view
  • 1109 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 1 Queen Sofa Bed
  • Free WiFi

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Total with taxes and fees
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About the neighborhood

Map
Carr. Cancun Playa del Carmen KM 48, Playa del Carmen, QROO, 77710

What's nearby

  • Nicklaus Design Golf Course - 5 min walk - 0.4 km
  • Paradise Beach - 19 min walk - 1.6 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 4 min drive - 2.1 km
  • Playa Paraiso Golf Course - 4 min drive - 2.5 km
  • Maroma Beach - 13 min drive - 7.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 34 min drive
  • Cozumel Intl. Airport (CZM) - 17.9 miles/28.8 km
  • Shopping center shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • ‪La Laguna - ‬10 min drive
  • ‪La Fuente -Lobby Bar - ‬9 min drive
  • ‪Restaurante La Plaza - ‬9 min drive
  • ‪Cena Trattoria By El Faro - ‬10 min drive
  • ‪Star Café - ‬8 min drive

About this property

Jungala Hotel at VidantaWorld Riviera Maya

  • Placing you just steps from Maroma Beach, Jungala Hotel at VidantaWorld Riviera Maya offers a private beach where you can enjoy cabanas, beach umbrellas, and yoga. There's plenty of fun with the 5 outdoor pools and lazy river, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and body scrubs. Chiringuito, one of 20 restaurants, serves lunch. There are 2 beach bars and a golf course at this luxurious resort, and in-room conveniences like microwaves and kitchen islands.

At a glance

DONE

Hotel size

    • 52 units
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Guests driving to the property should contact this property in advance (e.g., directions)
    • Information provided by the property may be translated using automated translation tools
    • This property's water park is closed every Thursday and Friday.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured uncovered onsite valet parking (USD 7 per day; includes in/out privileges)
DONE

Offsite

    • Free beach shuttle
    • Shopping center shuttle*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • 20 restaurants
  • 4 bars/lounges
  • 2 beach bars
  • 5 poolside bars
  • 2 swim-up bars
  • 3 coffee shops
  • 24-hour room service

Traveling with children

  • Waterslide
  • Lazy river
  • Childcare in room (surcharge)
  • Grocery/convenience store
  • Lifeguard on site

What to do

  • On a private beach
  • Free beach club
  • Free beach shuttle
  • Tennis lessons
  • Beach yoga
  • Beach volleyball
  • Golf lessons

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free beach shuttle
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • ATM/banking
  • Terrace
  • Health club
  • Golf course on site
  • Golf driving range on site
  • 5 outdoor pools
  • Full-service spa
  • Golf clubhouse on site
  • Golf pro shop on site
  • Outdoor pickleball court
  • Lazy river
  • 2 outdoor tennis courts
  • 24-hour pool access
  • Waterslide
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • Comprehensive food waste policy
  • Waste recycling policy
  • Banquet hall
  • Dock
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible restaurant
  • Accessible shuttle
  • Front entrance ramp
  • Closed captioned TV
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board
  • Laundry detergent

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Balcony or patio
  • Separate dining area
  • Separate sitting area

Freshen up

  • 2 bathrooms
  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Meal delivery service
  • Mini-fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils
  • Blender
  • Ice maker
  • Highchair
  • Kitchen island
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Recycling
  • Water-efficient toilets only
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Chiringuito - This theme restaurant serves lunch only. Guests can enjoy drinks at the bar.
Gong - This theme restaurant serves dinner only. Reservations are required. Open daily.
Quinto - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Nektar - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Del Lago Restaurante - This buffet restaurant serves breakfast only. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 1000 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 3.39 per accommodation, per night

Optional extras

  • Shopping center shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Uncovered valet parking costs USD 7 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool open 24-hours
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property uses some solar energy. Some water is reused through a grey water recycling system.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Jungala Park Hotel Riviera Maya

Jungala Park Hotel at VidantaWorld Riviera Maya Resort

Jungala Park Hotel at VidantaWorld Riviera Maya Playa del Carmen

Frequently asked questions

Does Jungala Hotel at VidantaWorld Riviera Maya offer free cancellation for a full refund?

Yes, Jungala Hotel at VidantaWorld Riviera Maya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Jungala Hotel at VidantaWorld Riviera Maya?

Yes, there are 5 outdoor pools. Guests have 24-hour pool access.

Are pets allowed at Jungala Hotel at VidantaWorld Riviera Maya?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Jungala Hotel at VidantaWorld Riviera Maya?

Yes. Valet parking costs USD 7 per day.

What are the check-in and check-out times at Jungala Hotel at VidantaWorld Riviera Maya?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Jungala Hotel at VidantaWorld Riviera Maya and nearby?

Have fun with onsite activities like volleyball and beach yoga, and practice your swing on the golf course. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Jungala Hotel at VidantaWorld Riviera Maya also has 2 swim-up bars and 5 poolside bars, as well as a private beach and a health club.

Are there restaurants at or near Jungala Hotel at VidantaWorld Riviera Maya?

Yes, there are 20 onsite restaurants.

Does Jungala Hotel at VidantaWorld Riviera Maya have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

Does Jungala Hotel at VidantaWorld Riviera Maya have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes an espresso maker, a blender, and a coffee maker.

Does Jungala Hotel at VidantaWorld Riviera Maya have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Jungala Hotel at VidantaWorld Riviera Maya like?

Jungala Hotel at VidantaWorld Riviera Maya is a short 1-minute walk from Maroma Beach and 4 minutes' walk from Nicklaus Design Golf Course.

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Reviews

Jungala Hotel at VidantaWorld Riviera Maya Reviews

9.0

Wonderful

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The pools were huge, beautiful, and lots of fun with many options to choose from. (18 reviews)
  • The beach club was a highlight of the vacation with nice soft daybeds, shade, and beautiful beach views. (13 reviews)
  • The spa facilities and amenities, including the bath kits and facial care items, were top-notch and well-received by guests. (3 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Amazing resort with multiple pool and dining options. Staff goes out of their way to make you feel welcomed. The room at Jungala was huge and extremely clean.
Jeffrey, 4-night trip
Verified

10/10 Exceptional

Great rooms and staff
Abraham, 6-night trip
Verified

10/10 Exceptional

This was one of the best resorts I've been to in the Cancun area. We thought out master plan providing ample space for the numerous resorts within the property in a natural setting.
Jasenn, 8-night trip
Verified

10/10 Exceptional

Beautiful resort, attentive staff. Best vacation we ever had!
Maya, 5-night trip
Verified

10/10 Exceptional

We loved our stay at Jungala!! The suites are roomy, spotless, tastefully decorated with almost any amenity you would need. The service was impeccable. We had access to the grounds & pools of the other beautiful hotels within the Vidanta complex. We would definitely choose to stay here again on a future trip to the Riviera Maya!
Izhar, 2-night trip
Verified

10/10 Exceptional

The hotel was amazing. Very cleaned and the customer service was top notch. The food was ok but very expensive for what it was. There is also no beach.
Lindita, 6-night trip
Verified

10/10 Exceptional

We loved our stay at jungala! The grounds are beautiful, with a very relaxing vibe. The suites are spacious & tastefully decorated with just about every amenity you would need. The staff was attentive to our every need. We had access to the other hotels & pools on the vidante property. We would definitely return here on a future trip to playa del Carmen
Izhar, 4-night trip
Verified

10/10 Exceptional

Clean room and amazing customer service!!
Erika Lydia La, 2-night trip
Verified

10/10 Exceptional

Once we arrived we were treated like VIPs. Ariana, Jose and Liz as well as all the other staff we encountered were extremely courteous and welcoming. The rooms were very nice and the beds comfortable.
Eva, 4-night trip
Verified

10/10 Exceptional

Lots of things to do , great for kids!
Todd, 4-night trip
Verified

10/10 Exceptional

We really loved our stay. Pros: staff was super kind and helpful everywhere, the Jungala hotel suite is beautiful, shower, bath products, main pool, Jade store, ability to walk on jungle paths everywhere or take trams, food in most restaurants is good! Jungala Aqua Park was awesome. Not too big. Great for a young family. Cons: doors in suite dont all close completely (closets, bathrooms), concierge is very available but doesn't always follow through on requests (asked 3 times for child's bed to be made in living room but just ended up doing it ourselves with sheets provided in closet)
Rochelle, 4-night trip
Verified

10/10 Exceptional

Wow! Really blown away by our experience at the Jungala. The room was spacious, clean and very well designed. The kitchen had everything we needed to make breakfast, lunch and the occasional dinner. All the staff were so courteous, positive, kind and hospitable. The grounds are beautiful and lush ans the boardwalks are a lovely way to get around. The pools are fantastic. The Cirque du Soleil show was magical. The aqua park was a blast. We loved going to Salum for dinner or ice cream or entertainment in the evenings. We would stay much longer if we could…
Simon, 9-night trip
Verified

4/10 Fair

The room was nice Service was good The resort is way way too big and feels more Like a 4 star The worst part of our trip was the food. We only ended up going to the Italian restaurant because to be honest the food is probably a 1 at best 2/5 with 5/5 pricing. People were buying groceries to avoid the food
sahand, 5-night trip
Verified

10/10 Exceptional

The hotel was luxurious and the staff were amazing and super nice. We saw a lot of wildlife, watched an amazing show of Cirque du Soleli, and the foods was amazing. The only bad comment I have that we did not know that it was non inclusive resort that made us spend more then we had expected.
Moran, 4-night trip
Verified

10/10 Exceptional

Concierge was incredible, so welcoming and warm, quick seamless check in, excellent bag delivery and the room is perfect!! So much space, super clean, modern design and lots of little touches that make it feel so luxurious. We love it here!!
Jacqueline A, 1-night trip
Verified

10/10 Exceptional

Everything was in order and excellent management. The staff was extremely kind and helpful. Very happy.
Hardik, 6-night trip
Verified

10/10 Exceptional

Amazing place for kids and great hospitality
osama, 4-night trip
Verified

10/10 Exceptional

Top notch sevice. Very attentive staff. Great food. Tons of pool space. Literally my only complaint of my whole stay was that the pools were a little cold. Other than that, beautiful grounds. Great on site options of entertainment including the water park which we really enjoyed!
Chelsea, 4-night trip
Verified

10/10 Exceptional

Service and staff was amazing.
Walter, 6-night trip
Verified

10/10 Exceptional

Great concierge service. Nice large rooms. Clean and well maintained. Good variety if different pools. A lot of activities for big and small people. We had a great stay and would love to come back again.
Ahrgren, 10-night trip
Verified

6/10 Good

This resort IS TOO BIG. RIDICULOUS! You have to take a shuttle bus everywhere you go to get anywhere, insane food prices, jungala water park not included even though you're staying at Jungala?? Beautiful rooms, pools are pretty nice (but cold), but beach is rocky and not swimmable. Overall would not return. Staff are super nice but the size of the resort makes their job at trying to reserve stuff / restaurants/ communication near impossible. Just trying to do a load of laundry took an act of God. Never again.
Jennifer, 3-night trip
Verified

10/10 Exceptional

My Family of Five loved the experience and their VIP service was amazing ; The staff are always there we you need any assistance or service , very friendly and family oriented resorts
Nizar, 7-night trip
Verified

10/10 Exceptional

Our family of 5 spent 1 week at jungala park hotel and we wish we could have been there more time since the week flew by so fast. The property is huge but the transportation service between buildings makes it all feel small and close. Everyday we had a different meal and we were rarely dissatisfied. The service at jungala park was the best part, it was like something out of a movie with the staff learning all our names and paying extra attention to our young kids.
Oscar, 6-night trip
Verified

10/10 Exceptional

Great stay!

Service was absolutely amazing! Food was delicious at all their restaurants. Had a blast at Jungala water park and Cirque du Soleil with dinner was awesome. The only downside during our stay was the sargassum but, we still enjoyed the other amenities.
LAURA D SALDANA, 4-night trip
Verified

10/10 Exceptional

Great property with good food. Service A++
Michele, 3-night trip