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Hotel Mousai Cancun Adults Only - All Inclusive

5.0 star property
Punta Sam beachfront property with 12 restaurants and spa

Choose dates to view prices

Located on Cancun's oceanfront, Hotel Mousai Cancun Ocean Front Adults Only - All Inclusive offers an exclusive retreat with a rooftop terrace, poolside bar, and 2 outdoor pools. Indulge in rejuvenating spa treatments or savor delicious Italian cuisine at one of the two on-site restaurants.
VIP Access

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 12 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Fitness center
  • Beach umbrellas
  • Beach towels
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe

Feel at home (6)

  • Private hot tub
  • Furnished balcony
  • Daily housekeeping
  • Elevator
  • Minibar
  • Digital TV service
$867 nightly
The total price is $1,051
Jun 5 - Jun 6
Total with taxes and fees

Why we love this property

Private beach retreat
Relax on the white sand beach at this hotel. Beach towels and umbrellas make for a comfortable day enjoying the sun and surf.
Spa & fitness retreat
A full-service spa offers aromatherapy, massages, facials, and hydrotherapy treatments daily. Guests can unwind in a private hot tub or visit the fitness room.
Dreamy sleep comfort
Hypo-allergenic beds with premium bedding and down comforters create a sleep sanctuary. The private outdoor hot tub and furnished balcony elevate relaxation.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite 2 Queen Beds Ocean Front

View from room

Suite 2 Queen Beds Ocean Front

  • Ocean view
  • 947 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Suite 1 King Bed Ocean Front

View from room

Suite 1 King Bed Ocean Front

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 947 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Corner Suite Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Corner Suite Ocean Front

  • Ocean view
  • 1370 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Ultra Suite 2 Queen Beds Ocean Front

View from room

Ultra Suite 2 Queen Beds Ocean Front

  • Ocean view
  • 947 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Ultra Suite 1 King Bed Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Ultra Suite 1 King Bed Ocean Front

  • Ocean view
  • 947 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Ultra Corner Suite Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Ultra Corner Suite Ocean Front

  • Ocean view
  • 1370 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Two Bedroom Corner Suite Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Two Bedroom Corner Suite Ocean Front

  • Ocean view
  • 2316 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Ultra Two Bedroom Corner Suite Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Ultra Two Bedroom Corner Suite Ocean Front

  • Ocean view
  • 2316 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Two Bedroom Master Suite

Two Bedroom Master Suite | Premium bedding, down comforters, minibar, in-room safe

Two Bedroom Master Suite

  • Ocean view
  • 2187 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Ultra Two Bedroom Master Suite

Ultra Two Bedroom Master Suite | Living area | 50-inch Smart TV with digital channels, pay movies, smart speakers

Ultra Two Bedroom Master Suite

  • Ocean view
  • 2187 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

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About the neighborhood

Map
Carretera Punta Sam km. 5.2 Mza 9 Lote 3, Zona Continental de Isla Mujeres, Punta Sam, QROO, 77400

What's nearby

  • El Meco Archaeological Site - 3 min drive - 2.6 km
  • Mujeres Beach - 5 min drive - 2.9 km
  • Playa Mujeres Golf Club - 8 min drive - 5.3 km
  • North Beach - 46 min drive - 9.1 km
  • Dolphin Discovery - 56 min drive - 14.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive
  • Airport drop-off service

Restaurants

  • ‪Restaurant Flamingos - ‬15 min walk
  • ‪Mike's Coffee - ‬5 min drive
  • ‪The Press - ‬19 min walk
  • ‪caprichos villa del palmar - ‬13 min walk
  • ‪Twiggy - ‬19 min walk

About this property

Hotel Mousai Cancun Adults Only - All Inclusive

At Hotel Mousai Cancun Adults Only - All Inclusive, you can spend time at the beach enjoying the shade from a beach umbrella, plus you'll be within a 10-minute drive of Ultramar Ferry Puerto Juárez and Cancun Mall. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and aromatherapy. NOI Ristorante Italiano, one of 12 restaurants, serves Italian cuisine and is open for breakfast and dinner. Other highlights at this luxurious property include 3 bars/lounges, a rooftop terrace, and a poolside bar.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included

Premium alcoholic beverages included

24-hour room service

Meals and beverages at companion properties

At a glance

DONE

Hotel size

    • 88 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite valet parking
DONE

Transfers

    • Airport drop off on request(available 24 hours)*
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • 12 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas
  • Romance packages

Facilities

  • Built in 2024
  • Rooftop terrace
  • Fitness center
  • 2 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Well-lit path to entrance
  • Smooth flooring in room

Room amenities

Be entertained

  • Smart speaker
  • 50-inch Smart TV
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Premium bedding

What to enjoy

  • Private outdoor hot tub
  • Furnished balcony

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Spa Imagine has 16 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Dining

NOI Ristorante Italiano - This fine-dining restaurant specializes in Italian cuisine and serves breakfast and dinner. Reservations are required.
The Rooftop - Overlooking the ocean, this restaurant serves brunch and lunch. Guests can enjoy drinks at the bar. Open daily.
Blanca Blue - Overlooking the pool, this fine-dining restaurant specializes in Mexican cuisine and serves breakfast and dinner. Reservations are required. Open daily.
Bocados Steak House - This poolside steakhouse specializes in local and international cuisine and serves dinner only. Reservations are required. Open daily.
Hiroshi - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle. Maximum occupancy 4

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Mousai Cancun Inclusive

Hotel Mousai Cancun Adult Only

Hotel Mousai Cancun Adults Only

Mousai Cancun Adults Only All Inclusive

Hotel Mousai Cancun Ocean Front Adults Only .

Hotel Mousai Cancun Adults Only All Inclusive

Hotel Mousai Cancun Adults Only - All Inclusive Hotel

Frequently asked questions

Does Hotel Mousai Cancun Adults Only - All Inclusive offer free cancellation for a full refund?

Yes, Hotel Mousai Cancun Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Mousai Cancun Adults Only - All Inclusive?

Yes, there are 2 outdoor pools.

Are pets allowed at Hotel Mousai Cancun Adults Only - All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Mousai Cancun Adults Only - All Inclusive?

Yes, there's free valet parking.

Is airport shuttle service offered by Hotel Mousai Cancun Adults Only - All Inclusive?

Yes, a shuttle from the hotel to the airport is available. The charge is USD 50 per vehicle.

What are the check-in and check-out times at Hotel Mousai Cancun Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

Is there an onsite casino at Hotel Mousai Cancun Adults Only - All Inclusive?

No, this property doesn't have a casino, but PlayCity Casino (11-min drive) and Royal Yak Casino and Sports Book (12-min drive) are both nearby.

What is there to do at Hotel Mousai Cancun Adults Only - All Inclusive and nearby?

Hotel Mousai Cancun Adults Only - All Inclusive has 2 outdoor pools and 3 bars, as well as a spa and a fitness center.

Are there restaurants at or near Hotel Mousai Cancun Adults Only - All Inclusive?

Yes, there are 12 onsite restaurants, featuring Italian cuisine, ocean views, and poolside dining.

Does Hotel Mousai Cancun Adults Only - All Inclusive have rooms with private hot tubs?

Yes, each room has a private outdoor hot tub.

Does Hotel Mousai Cancun Adults Only - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Hotel Mousai Cancun Adults Only - All Inclusive like?

Hotel Mousai Cancun Adults Only - All Inclusive is a short 14-minute walk from Punta Sam Beach and 14 minutes' walk from Punta Sam Ferry Terminal.

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Reviews

Hotel Mousai Cancun Adults Only - All Inclusive Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.4

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • The rooftop pool was described as "sooo cool", "amazing", "unforgettable", and pet-friendly areas around the pool were also available. (9 reviews)
  • Breakfast at Noi was excellent and the service was warm, attentive, and welcoming. (4 reviews)
  • The all-inclusive experience offered excellent food, attentive staff, and great amenities. (3 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Amazing food, relaxing place
Austin, 4-night trip
Verified

10/10 Exceptional

Luxurious hotel with top notch staff and food. Loved every minute here. The jacuzzi was the best one I have been in. Couldn't ask for a better vacation.
Rooftop pool was amazing as was service.
Noi was delicious!
Adam, 2-night trip
Verified

10/10 Exceptional

Amazing service, the kindest and most attentive staff. The best food I’ve had at an all-inclusive (Noi was our favorite). Will definitely return in the future!
Katherine, 3-night trip
Verified

10/10 Exceptional

Staff was very friendly, the hotel was new, clean and beautiful. Food was very good (except desserts which were just ok). Loved the pool. The adults only vibe was very relaxing!
Loralisa, 7-night trip
Verified

10/10 Exceptional

Great stay. Very friendly staff that went out of their way to help and serve us.
Bshara, 3-night trip
Verified

10/10 Exceptional

Superior customer service from staff. Everyone was extremely courteous and helpful. Rooms are beautifully and artfully decorated. Food options are great. À la carte so always hot and fresh.
View from balcony
Vallery, 4-night trip
Verified

10/10 Exceptional

Love the rooftop pool. Blanca and Santiago always provide great service and the cocktails are wonderful
Sharon, 1-night trip
Verified

10/10 Exceptional

clean room, good service, quite place
Freeman, 4-night trip
Verified

10/10 Exceptional

I cannot say enough great things about this resort! Everything was amazing. The room, the food, the staff. It was the most luxurious hotel I’ve ever stayed in. Everyone works so hard to make sure your stay is fantastic. The food here is the best I have ever had.
Shanna, 7-night trip
Verified

10/10 Exceptional

Everything is 10/10 . The staff is very nice and helpful. Rooms are clean, views are out of this world. Excellent food
Soher, 3-night trip
Verified

10/10 Exceptional

Amazing service and facilities
Miriam, 3-night trip
Verified

10/10 Exceptional

Exceptional service throughout—from the concierge and restaurant staff to the beach waiters. The views were stunning, and the cleanliness of the entire property was impressive. A truly wonderful stay.
Shuhan, 2-night trip
Verified

10/10 Exceptional

Great spot
Robert, 5-night trip
Verified

10/10 Exceptional

Hotel Mousai has the feeling of a boutique hotel with an adults only all inclusive flair. The hotel is beautiful with great amenities. Very quite but you have the pulse of La Blanca next door if you want nightlife. Staff was truly amazing. Jose, Rubi, Heriberto and Alex the chef at Noi went above and beyond. Hugo and Gerardo at the bar wowed us everyday with cocktail marvels. Rubi our butler was amazing and went above and beyond by finding my wifes lost cell phone (twice). Do yourself a favour and stay at this hidden gem - you wont regret it!!
Gregory Dennis, 7-night trip
Verified

8/10 Very good

The room is clean and the bed is comfortable, but the restaurant has few options.
Jinya, 2-night trip
Verified

10/10 Exceptional

A spectacular 4 night getaway with my wife. The food, the cocktails, the grounds all 10/10. What separates this property from others is the room was one of the nicest we have ever stayed in and the service was unreal. If total relaxation with great food and drink along with unparalleled service is your thing this is the resort for you. Lastly the rooftop pool is unforgettable, we are recharged and missing our trip already.
Matthew, 4-night trip
Verified

10/10 Exceptional

Everyone was friendly and property was clean.
Anthony, 3-night trip
Verified

10/10 Exceptional

Spotless with swift service and correction of any issues. The Butler, Alexa, wonderful, attentive, and communicative. Concierge, Marcia, extremely helpful, thorough, and has the warmest energy. Every on staff that I encountered is great at what they do. The property is gorgeous. The food is delicious.
Adrian, 3-night trip
Verified

10/10 Exceptional

Great location and fantastic amenities. Coming again
Arjun, 3-night trip
Verified

10/10 Exceptional

Service was excellent and super efficient. Our butler Rubisel was very attentive, friendly and professional. He really went above and beyond to help us. My husband wanted a gin bottle but since the room does not have a bottle of gin, Rubisel got us a glass of gin from the bar and delivered it to our room personally. Restaurants also have very good food. Our favorite is Dao and our waiter was great at his job recommended excellent drinks that catered to our tastes. Food at Dao was so good! Breakfast at Noi was also excellent. Our room was beautiful and large. Corner suite balcony is the best.
Yasmeen Chan, 3-night trip
Verified

10/10 Exceptional

Great service
ricardo VILLARREAL, 3-night trip
Verified

10/10 Exceptional

Everything was great. Heated pool food service!
Sam, 5-night trip
Verified

10/10 Exceptional

I don’t usually take the time to leave feedback about hotels, but this time I genuinely want to share my experience. First, the level of customer service is exceptional — truly unreal how good and attentive the entire staff is. The food was amazing as well. Normally by the end of my trips I’m tired of the food, but this place has such great restaurants that we were delighted every single day. The rooms are impeccably clean and spotless. And with only about 80 rooms, the hotel feels peaceful and quiet — definitely not a place for partying, but the perfect spot if you’re looking to relax. 5 stars to this hotel!
Carlos, 3-night trip
Verified

10/10 Exceptional

Been to the Garza Blanca many times it’s nice. They have the Mousai for the adults only now.
Diane, 5-night trip
Verified

10/10 Exceptional

We had the best trip at Hotel Mousai. The staff was truly exceptional and made our stay unforgettable. Special thank you to Jose and Ismael, our breakfast server, who was always warm, attentive, and welcoming. Heriberto, the breakfast supervisor, ensured everything ran flawlessly each morning. Ivan at the pool provided outstanding service and made our pool days even more enjoyable. A very special shout-out to our butlers, Alexa and Marcos, who went above and beyond to make sure every detail of our stay was perfect. Their attention, kindness, and professionalism truly elevated our experience. The pool views are absolutely stunning, and the food was excellent throughout our stay. Every detail was thoughtfully done, and the overall experience exceeded our expectations. We would absolutely return and highly recommend Hotel Mousai to anyone looking for a luxury getaway.
Dana, 5-night trip