Tru By Hilton Jackson, Tn offers a fresh take on comfort with free full breakfast and modern amenities. Stay energized at the gym or tackle work tasks at the business center, all while staying connected with in-room WiFi. Guests have praised Tru By Hilton Jackson, Tn for its helpful staff.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Gym
Pet friendly
24/7 front desk
Air conditioning
Free parking
Main amenities (4)
Housekeeping (on request)
Fitness center
Business center
24-hour front desk
Feel at home (4)
Elevator
In-room climate control (air conditioning)
Cable TV service
Free self parking
The current price is $106
$106
includes taxes & fees
$93 per night
Apr 27 - Apr 28
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)
Room, 1 King Bed, Accessible (Roll-In Shower)
Highlights
Air conditioning
Flat-screen TV
Private bathroom
Shower/tub combination
Cable channels
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed
Room, 1 King Bed
Highlights
Air conditioning
Flat-screen TV
Private bathroom
Shower/tub combination
Cable channels
Sleeps 2
1 King Bed
View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)
West Tennessee Healthcare Sportsplex - 8 min drive - 10.6 km
Getting around
Jackson, TN (MKL-McKellar-Sipes Regional) - 13 min drive
Memphis International Airport (MEM) - 82 min drive
Restaurants
Sonic Drive-In - 2 min drive
Olive Garden - 2 min drive
McDonald's - 4 min drive
Texas Roadhouse - 20 min walk
Buffalo Wild Wings - 19 min walk
About this property
Tru By Hilton Jackson, Tn
Tru By Hilton Jackson, Tn is a great choice for a stay in Jackson. Guests can visit the fitness center for a workout, and free perks include WiFi, self parking, and buffet breakfast daily.
Languages
English
At a glance
Hotel size
97 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total, up to 75 lbs per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free buffet breakfast each morning
Working away
Business center
Services
24-hour front desk
Facilities
Built in 2023
Fitness center
Accessibility
Elevator
Wheelchair-accessible parking
4 on-site accessible parking spaces
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Sleep well
Bed sheets provided
Freshen up
Shower/tub combination
Towels
Stay connected
Free WiFi
Free local calls
More
Housekeeping (on request)
Fees & policies
Pets
Service animals exempt from fees
Pet deposit: USD 50 per stay
Pets are allowed for an extra charge of USD 125.00 per pet, per stay
Policies
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
Cashless transactions are available.
Also known as
Tru By Hilton Jackson, Tn Hotel
Tru By Hilton Jackson, Tn Jackson
Tru By Hilton Jackson, Tn Hotel Jackson
Frequently asked questions
Does Tru By Hilton Jackson, Tn offer free cancellation for a full refund?
Yes, Tru By Hilton Jackson, Tn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tru By Hilton Jackson, Tn?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 125.00 per pet, per stay, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.
Is parking offered on site at Tru By Hilton Jackson, Tn?
Yes, there's free self parking.
What are the check-in and check-out times at Tru By Hilton Jackson, Tn?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Tru By Hilton Jackson, Tn and nearby?
Maintain your daily exercise routine at the gym.
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Tru By Hilton Jackson, Tn Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
What guests liked
Breakfast offered a good variety and was well replenished. (5 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Mar 31, 2025
Nice Hotel!
Very nice and clean place to stay.
Doug
Doug, 1-night trip
10/10 Exceptional
Apr 11, 2025
Great stay
My stay was amazing. The front desk person Shawnn was amazing. He was always welcoming and very attentive. He made the stay 10 times better with his customer service.
ZeErica
ZeErica, 3-night trip
10/10 Exceptional
Feb 14, 2025
Great Staff and pleasant decor
Welcoming and warm decor and great staff helpful and friendly! Throughly enjoyed our stay!!
DAN
DAN, 3-night trip
10/10 Exceptional
Dec 30, 2024
Best hotel we've stayed at in a long time.
Kimberly
Kimberly, 1-night trip
10/10 Exceptional
Feb 6, 2025
We enjoyed the staff and stay. We will be coming back to stay
Verified traveler
1-night trip
10/10 Exceptional
Jan 18, 2025
Great place. Super nice staff!
Tina
Tina, 1-night trip
10/10 Exceptional
Feb 2, 2025
Very clean and had all the basics in the room
Craig
Craig, 1-night trip
10/10 Exceptional
Oct 26, 2024
Excellent stay in Jackson
Location felt safe, new facility, nice beds, good size rooms.
Marc
Marc, 2-night trip
10/10 Exceptional
Dec 2, 2024
My wife and I had a great stay. It was clean, nice and just overall great. I will be staying there again in the near future.
paul
paul, 1-night trip
10/10 Exceptional
Nov 26, 2024
The property is amazing.
Lloyd
Lloyd, 1-night trip
10/10 Exceptional
Jan 8, 2025
Great service!
Jillian
Jillian, 1-night trip
10/10 Exceptional
Oct 28, 2024
We like the room and the convenience of the hotel!
Richard
Richard, 2-night trip
8/10 Very good
Nov 1, 2024
Friendly, ease of booking online
Tammy
Tammy, 1-night trip
10/10 Exceptional
Jan 29, 2025
Front desk service was fantastic!
Room was very cozy. Pillows amazing.
Shower water temperature was luke warm, prefer hot.
Wade
Wade, 3-night trip
10/10 Exceptional
Oct 14, 2024
Place was clean and service was great. Amenities included were very nice.
walter
walter, 2-night trip
10/10 Exceptional
Dec 1, 2024
You can tell this is a new hotel . Very modern look and clean. Friendly staff , comfortable bed and great location .
Rebecca
Rebecca, 1-night trip
10/10 Exceptional
Feb 10, 2025
Jackson
I was able to do an early check in for my trip, which was fantastic and they also able to accommodated me for issues that I had at the hotel.
Leonard
Leonard, 3-night trip
8/10 Very good
Feb 3, 2025
On the way home
Facility was very nice. Staff not very friendly.
Peggy
Peggy, 1-night trip
8/10 Very good
Apr 13, 2025
I enjoyed the great nights sleep. In the morning there was a family with 3 children running around & screaming VERY loudly at breakfast. No one from staff asked them to step outside or settle down their unruly children. Many customers were dismayed; yet no one on staff handled the situation.
Verified traveler
1-night trip
2/10 Poor
Mar 27, 2025
Not 5 star but a good stay...
Upon arrival I stood in the lobby waiting to be checked in for 10 minute, before anothe customer came in and went around the corner to locate the desk clerk, he was pleasant young man. I was disappointment not being able to get on the internet to work as its not a secure platform, that set me back for the night I was there. The room was clean, would not pick that side as it was dacing the interstate and so my sleep was broken. Over all it was a good stay.
Meeka
Meeka, 1-night trip
6/10 Good
Mar 2, 2025
Bad bed at Tru by Hilton.
The hotel was very clean and in excellent condition and all the staff were very friendly. The room was clean and adequate but the bed was very soft and it sagged in the middle. Neither my wife or I slept well at all and my back was very sore in the morning.
Jerry
Jerry, 1-night trip
10/10 Exceptional
Oct 27, 2024
The staff was amazing and the room was cozy. It was a different set up than me and my husband are used to but it was still very comfortable.