In the heart of Ballygunge, Metropole offers a warm welcome with a coffee shop, on-site restaurant, and dry cleaning services. Connect to in-room WiFi, unwind at the bar or explore nearby attractions with tour assistance. Guests have praised the helpful staff.
Sree Ramakrishna Lunch Home - Bhupendra Mansion - 2 min walk
About this property
Metropole
Metropole puts you within a 10-minute drive of New Market. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. The property is just a short walk to public transportation: Kalighat Station is 11 minutes away.
Languages
English, French, Hindi
At a glance
Hotel size
24 rooms
Arriving/Leaving
Check-in start time: noon; Check-in end time: anytime
Contactless check-in available
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Breakfast available (surcharge)
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Working away
Business center
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Spring water bathtub
Shower/tub combination
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered.
Onsite venue #2 - This café serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.
Fees & policies
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts major credit cards.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Metropole Hotel Kolkata
Metropole Kolkata
Metropole Hotel
Metropole Kolkata
Metropole Hotel Kolkata
Frequently asked questions
Does Metropole offer free cancellation for a full refund?
Yes, Metropole does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Metropole?
Sorry, pets aren't allowed.
Is parking offered on site at Metropole?
Yes, there's free self parking.
What are the check-in and check-out times at Metropole?
Check-in start time: noon; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Are there restaurants at or near Metropole?
Yes, there's an onsite restaurant that offers international cuisine.
Does Metropole have rooms with private hot tubs?
Yes, each room has a spring water bathtub.
What's the area around Metropole like?
Metropole is in Ballygunge, a short 19-minute walk from Kalighat Kali Temple and 20 minutes' walk from Gariahat Market.
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Metropole Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
6.8/10
Staff & service
6.8/10
Amenities
6.4/10
Property conditions & facilities
Reviews
10/10 Exceptional
Dec 16, 2024
MANMOHAN
MANMOHAN, 4-night trip
8/10 Very good
Jan 13, 2023
John
John, 1-night trip
8/10 Very good
Dec 9, 2022
Sajid
Sajid, 2-night trip
10/10 Exceptional
Nov 15, 2019
Pretty good
Decent stay.
Breakfast is not great but will do. You have to walk outside to get to the breakfast area so dont go out in your slippers, especially if its been raining. (when it rains, water collects in the outside area)
Walls are on the thin side, so if you're a light sleeper, make sure you have ear plugs.
Overall, its good enough given the price.
Kushal
Kushal, 1-night trip
8/10 Very good
Nov 4, 2019
There was no airport pick up service.
zoe
zoe, 2-night trip
8/10 Very good
Oct 18, 2019
good and value for money. staffs are nice. lifts and floor lobby could be better
Verified traveler
3-night trip
4/10 Fair
Sep 20, 2019
masum
masum, 1-night trip
8/10 Very good
Jun 27, 2019
The friendly staff, easy check in and guest service
Verified traveler
1-night trip
10/10 Exceptional
Jun 5, 2019
Business trip to Kolkata
Nice hotel and good food. The staff is very helpful and friendly.
Ambar
Ambar, 3-night trip
8/10 Very good
May 21, 2019
The service was bit slow otherwise the stay was pleasant
Verified traveler
1-night trip
10/10 Exceptional
May 6, 2019
Rishi
Rishi, 2-night trip
6/10 Good
Mar 7, 2019
clean and comfortable, although there was some damp on the walls.
Verified traveler
1-night trip
8/10 Very good
Dec 25, 2018
Verified traveler
3-night trip
10/10 Exceptional
Sep 7, 2018
Verified traveler
2-night trip
6/10 Good
Mar 17, 2018
Decent hotel at a good location, have stayed quite a few times and not disappointed
Overall environment, stuff, food are good.
Also it is easy to get transport from the door of hotel.
You may taste best sweets & street foods of Kolkata in front of the hotel.
Hospital , Cinema hall and pharmacy within a walking distance.
You can also shop around at nearby place Gariahat for fantastic collections dresses.
Rumana
Rumana, 4-night trip
8/10 Very good
Jan 29, 2018
Nice hotel at decent locality
Nice comfortable stay. Staff are very helpful and take nice care of guests
Venkatesha
Venkatesha, 4-night trip
This review was submitted before 2018 and has not been verified.
4/10 Fair
May 7, 2017
Decent room with a very untidy bathroom.
Bedroom area was decent but the Bathrooms were really untidy. There was only 1 small light source in the bathroom and could hardly get any light in the shower area. The toilet flush would suddenly start anytime of the day and go on for 15mins. I asked the hotel staff to look into it bt they were least bothered and had a reply saying "This keeps happening!".
Sahil
This review was submitted before 2018 and has not been verified.
2/10 Poor
Oct 6, 2016
Zero value for money
Felt ripped off by the price . Front desk staff is good. Rooms are dirty and so are the bathrooms. A/c makes too much noise. Every thing is old and outdated and dirty. Would never go back. Stay in a lodge for less than half the price and that way you know you have no facilities.
Vinita
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
Mar 22, 2016
A good hotel with good service
great Service by vishal and Firdaos
Not so far from Eden Gardens.
very friendly service.
security gaurd Franklyn helpful. Food was great and very tasty. If you coming to the hotel from the airport, use a Uber or a olataxi.
Hishal
This review was submitted before 2018 and has not been verified.
4/10 Fair
May 10, 2015
worst hotel
I stayed this hotel 3 years back and everything was perfect, the hotel is not maintained at all,It lags basic amenities,During breakfast the staff doesnt even know how to prepare a good tea, Wifi is not free, they charged me but I am yet to receive bill for the same, apart from location this hotel is not worth of money we spend...
Santosh
This review was submitted before 2018 and has not been verified.
4/10 Fair
Oct 8, 2014
A hotel not worth the price
The hotel room served the purpose of a place to stay. Breakfast was below acceptable standard. Internet wifi was not included in the price.Staff was good, but overall not a place I could recommend to stay at.
Verified traveler
This review was submitted before 2018 and has not been verified.
4/10 Fair
Sep 26, 2014
Overpriced, refurbishment needed immediately
The only positive about the hotel is the staff. They were helpful and with a positive attitude. Unfortunately, the rest was the opposite experience. First of all the hotel is a ruin...windows are dirty, the space behind the kind-of-mirror in the bathroom was filthy with someone's hair, the trash bin wasn't empty on my arrival, after flushing the water in the toilet it was constantl running for about 10 min (every time) and although I have informed the front desk immidiately no one ever came to have a look at it. Considering the amount I've paid I was expecting a decent mid-range hotel. I was very disappointed with the choice and I wouldn't recommend this hotel.
Verified traveler
This review was submitted before 2018 and has not been verified.