Sheraton Kuching Hotel

3.5 star property
Hotel with 5 restaurants, near Hills Shopping Mall

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Photo gallery for Sheraton Kuching Hotel

Outdoor pool - Sheraton Kuching Hotel (Kuching)
Presidential Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes - Sheraton Kuching Hotel (Kuching)
5 restaurants, lunch, dinner served; Chinese cuisine - Sheraton Kuching Hotel (Kuching)
5 restaurants, lunch, dinner served; Chinese cuisine - Sheraton Kuching Hotel (Kuching)
In-room safe, desk, laptop workspace, blackout drapes - Sheraton Kuching Hotel (Kuching)
In the heart of Kuching, Sheraton Kuching Hotel offers a warm welcome with multiple dining options and coffee shop. Relax by the outdoor pool, unwind in the garden or connect to WiFi while enjoying Chinese cuisine at one of its 5 restaurants.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Connecting rooms available
  • Pool
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Self parking
  • Children's pool
  • Coffee shop/cafe
  • 4 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Garden
$110 nightly
The total price is $121
Jan 9 - Jan 10, 2026
Total with taxes and fees

Room options

Superior Room, 1 Twin Bed, City View

7.6 out of 10
Good
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

Deluxe Room, 1 Twin Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
  • 320 sq ft
  • Sleeps 3
  • 1 Twin Bed

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
  • 387 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, City View

8.8 out of 10
Excellent
(11 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
  • 732 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Club Room, 1 Twin Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

Junior Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
  • 732 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 102 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 4026 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
2, Jalan Padungan, Kuching, 93100

What's nearby

  • Tun Jugah Shopping Center - 1 min walk - 0.1 km
  • Jalan Padungan - 3 min walk - 0.3 km
  • Hills Shopping Mall - 3 min walk - 0.3 km
  • Kuching Waterfront - 13 min walk - 1.1 km
  • Plaza Merdeka - 15 min walk - 1.3 km

Getting around

  • Kuching Intl. Airport (KCH) - 20 min drive

Restaurants

  • ‪Fock Hai DimSum (福海) - ‬1 min walk
  • ‪Cat City Cafe & Bistro 2 - ‬1 min walk
  • ‪Nomadic - ‬1 min walk
  • ‪Huan Loke Cafe - ‬1 min walk
  • ‪Life Cafe Padungan 人间茶坊 - ‬1 min walk

About this property

Sheraton Kuching Hotel

Enjoy your visit to Kuching with a stay at Sheraton Kuching Hotel. After splashing around at the outdoor pool, you can grab a bite to eat at one of the 5 restaurants or unwind with a drink at the bar/lounge. Other highlights include a children's pool and a garden.

At a glance

DONE

Hotel size

    • 378 rooms
    • Arranged over 23 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Secured onsite self parking (MYR 10 per day)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 5 restaurants
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Children's pool

What to do

  • Boat tours nearby

Working away

  • 4 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2023
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 37
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Front entrance ramp
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Hardwood flooring in room

Room amenities

Be entertained

  • 55-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Nomadic - Onsite coffee shop.
Gu Jin - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Ukemochi - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
The Assembly Lounge - This lobby lounge serves light fare only. Open daily.
Tabby Gastro Bar - This rooftop bar is located by the pool. Guests can enjoy drinks at the bar. Open select days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 88 for adults and MYR 44 for children

Children & extra beds

  • Rollaway beds are available for MYR 162.00 per night

Parking

  • Secured self parking costs MYR 10 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Sheraton Kuching Hotel Hotel
Sheraton Kuching Hotel Kuching
Sheraton Kuching Hotel Hotel Kuching

Frequently asked questions

Does Sheraton Kuching Hotel offer free cancellation for a full refund?

Yes, Sheraton Kuching Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Kuching Hotel?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Sheraton Kuching Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Sheraton Kuching Hotel?

Yes. Self parking costs MYR 10 per day.

What are the check-in and check-out times at Sheraton Kuching Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Sheraton Kuching Hotel and nearby?

Have fun during the warmer months with activities nearby such as boat tours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near Sheraton Kuching Hotel?

Yes, there are 5 onsite restaurants, featuring Chinese cuisine, pool views, and poolside dining.

What's the area around Sheraton Kuching Hotel like?

Sheraton Kuching Hotel is in the heart of Kuching, a short 3-minute walk from Hills Shopping Mall and 4 minutes' walk from Jalan Padungan.

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Sheraton Kuching Hotel Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

View
Service staff
Room

Reviews

10/10 Exceptional

Worth a visit

Really beautiful hotel, fantastic friendly and helpful staff. Delicious breakfast
Richard, 1-night trip

10/10 Exceptional

Amazing hotel with super friendly staff
Melanie, 6-night trip

10/10 Exceptional

Nice hotel, excellent staff.
Jeffrey, 4-night trip

8/10 Very good

Brand new hotel with large rooms and beautiful rooftop pool. The staff is friendly. Sadly we haven't tried neither the restaurant nor the breakfast.
Martino, 4-night trip

10/10 Exceptional

Beautiful hotel, breakfast was amazing! Staff very friendly and helpful
Melissa, 3-night trip

10/10 Exceptional

Nice & New hotel

Nice & new hotel. Very nice view from swimming pool. Buffet Breakfast is normal not outstanding. Huge affordable seafood place next door.
2-night trip

10/10 Exceptional

Location is convenient, near Sarawak river front. walking distance to lots of shops and china town area. Room is clean n spacious. Very comfortable bed for a good sleep (king bed)
2-night trip

8/10 Very good

A good location and pleasant environment

A pleasant environment but needing a bit of extra oversight from management to improve attention to general housekeeping and service in certain areas. A new manager has just arrived who we believe will look to address these issues. Took feedback on board and keen to remedy. In a good location though. The Japanese restaurant on the penultimate floor is very good quality (albeit is independent to the hotel so take payment card).
2-night trip

10/10 Exceptional

The service is great. The size of the room is moderate.
Khalik, 5-night trip

10/10 Exceptional

Great hotel

Well located hotel which is close to the waterfront and had a great pool. It seemed to be quite business focused, which is fine as it meant there were less people in the pool (which has amazing views of the city) than would be expected if catering to couples and families. Slight downside in that I had to ask every morning for a second towel as they kept giving us only one, again maybe because of the business focus. Breakfast was very good and staff very attentive.
Luke, 3-night trip

10/10 Exceptional

The view
Tony, 1-night trip

8/10 Very good

Their service stood out. Always ready to assist and accomodate. Housekeeping needs to do beater. Daily room cleaning is inconsistent. Towels were a hit and missed. On some days the room was immaculately cleaned and tidied up while on other days it looked like a rushed job.
May, 10-night trip

10/10 Exceptional

Good location and services

Good location and services. It was a great surprise that there was no balsamic/vinegar in the salad area (even I have requested twice), although many salad creams. It is a common knowledge that olive oil and balsamic/vinegar must be offered for salad. In addition, it is also a common knowledge now that salad creams are not healthy. Therefore must provide olive oil and vinegar for salad. Maybe the cooks need to be updated in catering knowledge.
Kai Wing, 4-night trip

6/10 Good

Sheraton should do better

The room and bed are comfortable, clean and neat. People are nice, friendly and helpful. However, the ceiling above the shower head is leaking very badly and slight mold can be seen. Breakfast quality is good as well but cutleries and plates are not properly cleaned. Several dried-up food stain can be found on the cutleries and plates. Overall, I would say ok but I expect Sheraton to do better since they charge so expensive per night.
1-night trip

8/10 Very good

Still not ready

Excellent service by the staff at the check in and concierge. but hotel is still rectifying many defects around the hotel and in the rooms. the facilities are mostly not ready. Gym, pool, Japanese restaurant, are all not available. We also can’t go up to the top floor to look at the view since these facilities are located up there and the lift buttons and disabled. Yet they are charging full rate for this period. Check back again next year after March maybe, if you want to use these facilities. We were able to check in early which was great.
1-night trip

6/10 Good

A 5 star hotel that deserved only 3

Would have given it a 5 star rating as I was very impressed initially with the service, room condition, etc. As I stayed on then i realised there are a number of issues. Though it is a less than a year old the hotel has certain areas barricaded due to repairs? or structure not completed? Phone line for the whole hotel was completely out of service from 12 - 13 July. Then I discovered that amongst the 3 rooms we (friends) stayed in and we all booked the same Superior rooms, my room and another friend's were on the 7 and 5 levels. The other friend was on level 10 with better view. To add insult to injury, his room has a coffee making machine. Room service was also another issue. Bath towels not replaced though left on the floor, found them hanging up again, face towels were absent and even floor mat/towel was missing. Even tea packets were not replaced even though container was empty. All these happened on different occasions. Seriously we (all of us) had decided we would not stay here on our next return. We had stayed in other so-called not 5 star hotels in Kuching but as bad as this.
Leong, 3-night trip

8/10 Very good

Great breakfast and location! Room cleanliness could be improved.
Laura Marie, 4-night trip

10/10 Exceptional

Nothing to fault
Glenn, 1-night trip

10/10 Exceptional

Comfortable and pleasant

Hotel is mew and near amenities. It’s safe and clean.
Rebecca, 2-night trip

2/10 Poor

Bad service experience

Location is good. However service is terrible and they treat customers who booked via hotels.com as second class customers
Jesmie, 1-night trip

10/10 Exceptional

I have not subscribed in the Breakfast option, as my work required to leave the hotel early. However, it's convenient to access to local food around the hotel, it's all walking distance. The Bed was comfortable. i sleep like baby everynight. i have spent a week in the hotel. Nothing to nitpick. Overall, its a good choice of hotel
Yin Keow, 5-night trip

2/10 Poor

Pillow was not comfortable, i had neck pain the next day for the entire day. Shower head wasn’t functioning too.
Jesmie, 1-night trip

10/10 Exceptional

Convenient location in the heart of the city. Within walking distance to the Kuching Waterfront and the usual tourist spots. Hotel staff are generally helpful and friendly. 1 receptionist who weren't so forthcoming with making recommendations, appears a bit clueless and lacking in initiative when I asked what is there to see within walking distance around the hotel. 1 restaurant staff also failed to inform me that an item on the menu was not available and did so only after I have waited nearly 30mins for my food. I think these 2 instances are where further customer training could be enhanced further.
Chia Hwei Celine, 1-night trip

6/10 Good

Room started to smell albeit a relatively new hotel. Hotel staff service level is extremely poor
Jesmie, 1-night trip

10/10 Exceptional

Great condition

Great condition
Alan, 2-night trip