On Jacksonville's Northside, Tru by Hilton Jacksonville West I 295 offers a refreshing stay with an outdoor pool and a 24-hour gym. Connect to in-room WiFi, stock up at the grocery/convenience store or work out details at the business center.
Prime F. Osborn III Convention Center - 14 min drive - 16.6 km
Jacksonville Zoo and Gardens - 16 min drive - 15.8 km
VyStar Veterans Memorial Arena - 17 min drive - 19.5 km
EverBank Stadium - 18 min drive - 20.2 km
Jacksonville Cruise Terminal - 23 min drive - 32.6 km
Getting around
Jacksonville International Airport (JAX) - 20 min drive
Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 28 min drive
Jacksonville Station - 9 min drive
Restaurants
McDonald's - 6 min drive
Circle K - 14 min walk
Bob's Famous Bar-B-Q - 6 min drive
Dunkin’ - 5 min drive
Popeye's Louisiana Kitchen - 4 min drive
About this property
Tru by Hilton Jacksonville West I 295
At Tru by Hilton Jacksonville West I 295, you'll be within a 15-minute drive of Jacksonville Zoo and Gardens. You can get a workout in at the 24-hour fitness center or take a dip in the outdoor pool.
At a glance
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Hotel size
82 rooms
Arranged over 4 floors
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Arriving/Leaving
Check-in time starts at 3:00 PM
Minimum check-in age: 21
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Children
Children stay free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets allowed (dogs and cats only, 2 total, up to 75 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–9:00 AM
Pets are allowed for an extra charge of USD 125 per pet (may vary based on length of stay)
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
TRU Jacksonville West
Tru by Hilton Jacksonville West
Tru by Hilton Jacksonville West I 295 Hotel
Tru by Hilton Jacksonville West I 295 Jacksonville
Tru by Hilton Jacksonville West I 295 Hotel Jacksonville
Frequently asked questions
Does Tru by Hilton Jacksonville West I 295 offer free cancellation for a full refund?
Yes, Tru by Hilton Jacksonville West I 295 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Tru by Hilton Jacksonville West I 295?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Tru by Hilton Jacksonville West I 295?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 125 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru by Hilton Jacksonville West I 295?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Tru by Hilton Jacksonville West I 295?
You can check in starting at 3:00 PM. Check-out time is noon.
What is there to do at Tru by Hilton Jacksonville West I 295 and nearby?
Tru by Hilton Jacksonville West I 295 has an outdoor pool and a 24-hour fitness center.
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Tru by Hilton Jacksonville West I 295 Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Aug 31, 2025
TRU to their name
This was a weekend getaway for my husband & I. From the checkin to checkout everything was awesome. They offer a full breakfast from 7a-9a.
Waltisa
Waltisa, 2-night trip
10/10 Exceptional
May 17, 2025
Overall excellent spot to stay
Jean
Jean, 3-night trip
10/10 Exceptional
Jun 19, 2025
I thank you for a comfortable stay and great staffing team!
Quarius
Quarius, 2-night trip
10/10 Exceptional
Jun 15, 2025
Great place to spend the nite while traveling. Very clean and very nice staff
Michael
Michael, 1-night trip
10/10 Exceptional
Jul 15, 2025
I slept like a baby
Tru is very clean and the staff was very friendly. My room was very clean and the breakfast was hot and delicious.
Liszette
Liszette, 1-night trip
10/10 Exceptional
Apr 19, 2025
Everything about the property is great. Location is perfect, check in was quick and easy the rooms are clean and comfortable.
Sylvi
Sylvi, 1-night trip
10/10 Exceptional
Feb 18, 2025
It’s great place
sead
sead, 1-night trip
10/10 Exceptional
Jun 5, 2025
Everyone was nice from check in to check out. The room was so cozy it was hard tobget out of bed. Definitely will stop back.
Robin
Robin, 1-night trip
10/10 Exceptional
Jun 9, 2025
Very convenient location if you are performing work in the area. I enjoyed it. Wasn’t loud, didn’t stink.
David
David, 1-night trip
8/10 Very good
Jul 3, 2025
Wish breakfast would have lasted longer, didn’t even get to try it due to getting up at 9 usually the places we have been has it open till 10
Sarah
Sarah, 1-night trip
10/10 Exceptional
May 19, 2025
Was met by a very friendly front desk clerk. Check in was fast and efficient.
LaTonya
LaTonya, 1-night trip
10/10 Exceptional
May 7, 2025
Front desk guy was awesome!
Fenicia
Fenicia, 1-night trip
10/10 Exceptional
Jun 10, 2025
Everything about the stay was great. The only down side to this property is the location. We were at one time blocked by trucks on both sides of the access road and had a vehicle that wouldn't yield. Otherwise great experience!
DUANE
DUANE, 2-night trip
10/10 Exceptional
May 10, 2025
It was simplistic year, had everything needed!
Vanessa
Vanessa, 1-night trip
10/10 Exceptional
Jan 11, 2025
Friendly workers and good breakfast
Hunter
Hunter, 1-night trip
8/10 Very good
Nov 19, 2024
Very nice hotel clean
Patrick
Patrick, 1-night trip
10/10 Exceptional
Apr 7, 2025
I liked that the area was not busy.
Sherine
Sherine, 3-night trip
10/10 Exceptional
Jan 26, 2025
Very clean and pleasant staff
Penny
Penny, 1-night trip
10/10 Exceptional
Mar 21, 2025
Very easy check in. Very clean and dog friendly but noisy outside. Check in Staff was very nice and helpful
Tamie
Tamie, 1-night trip
6/10 Good
May 24, 2025
Just ok!
Sian
Sian, 1-night trip
10/10 Exceptional
May 26, 2025
Na
Courtney
Courtney, 2-night trip
10/10 Exceptional
Apr 3, 2025
Traveling with two young kids and wanted something clean and easy. Checked in late at night and it was super easy and they were very nice at the desk. Room was very clean. Woke up the next morning to breakfast and again the staff was very nice.
Brittany
Brittany, 1-night trip
10/10 Exceptional
Mar 5, 2025
Front desk was very polite and courteous. The room was really nice and clean
Laniesha C
Laniesha C, 1-night trip
8/10 Very good
Jan 16, 2025
A little to industrial but the hotel itself was perfect