10/10 Exceptional
This hotel is comfortable, the staff ead helpful. A great place to stay after your arrival or before your departure.
Roseann
Roseann, 1-night trip
Hilton Garden Inn San Jose Airport City Mall
Pet-friendly Alajuela hotel with outdoor pool, connected to a shopping center
Choose dates to view prices
Hilton Garden Inn San Jose Airport City Mall is the perfect retreat, offering an outdoor pool with sun loungers and a poolside bar. Located near a shopping mall, this hotel offers convenient amenities like free in-room WiFi and coworking spaces. Guests rave about the helpful staff.
9.0
Wonderful
Popular amenities
- Pet friendly
- Free parking
- Free WiFi
Main amenities (12)
- Daily housekeeping
- Restaurant and bar/lounge
- Outdoor pool
- Breakfast available
- Free airport shuttle
- 24-hour fitness center
- Pool bar
- Conference center
- 6 meeting rooms
- Meeting rooms
- 24-hour front desk
- Air conditioning
Feel at home (6)
- Children stay free
- Connecting/adjoining rooms available
- Premium TV channels
- Daily housekeeping
- Coffee/tea maker
- Pets allowed
$134 nightly
$152 total
May 1 - May 2
Total with taxes and fees
Room options
Check availability for these dates
Showing 14 of 14 rooms
Room, 2 Double Beds
9.2Wonderful
33 reviews
- City view
- 356 sq ft
- Sleeps 4
- 2 Double Beds
Room, 2 Double Beds, Mountain View
- Mountain view
- 344 sq ft
- Sleeps 4
- 2 Double Beds
Suite, 1 Bedroom
- City view
- 678 sq ft
- Sleeps 4
- 1 King Bed
Room, 1 Queen Bed
9.0Wonderful
35 reviews
- City view
- 344 sq ft
- Sleeps 2
- 1 Queen Bed
Room, 1 Queen Bed, Mountain View
10.0Exceptional
11 reviews
- Mountain view
- 344 sq ft
- Sleeps 2
- 1 Queen Bed
Room, 1 King Bed, Accessible (Roll-In Shower)
9.0Wonderful
19 reviews
- City view
- 544 sq ft
- Sleeps 2
- 1 King Bed
Room, 1 King Bed, Accessible (Roll-In Shower)
8.0Very good
2 reviews
- City view
- 544 sq ft
- Sleeps 2
- 1 King Bed
2 Double Beds
- Sleeps 4
Queen Room with Mountain View
- Sleeps 2
2 Double Beds Mountain View
- Sleeps 4
One Bedroom Suite King With Sofabed
- Sleeps 4
King Room With Roll-in Shower-Mobility Accessible
- Sleeps 2
King Room With Mountain View And Roll-in Shower-Mobility Accessible
- Sleeps 2
Queen Room
- Sleeps 2
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About the neighborhood
Francisco J. Orlich Road, Alajuela, Alajuela
What's nearby
- City Mall - 1 min walk - 0.1 km
- Plaza Real Alajuela - 14 min walk - 1.2 km
- Juan Santamaría Park - 16 min walk - 1.4 km
- Central Park - 19 min walk - 1.6 km
- Alajuela Cathedral - 3 min drive - 1.8 km
Getting around
- Juan Santamaria Intl. Airport (SJO) - 10 min drive
- San José (SYQ-Tobías Bolaños Intl.) - 35 min drive
- San Antonio de Belen Station - 21 min drive
- San Jose Procuradiria Museum Station - 23 min drive
- San Jose Contraloria Station - 23 min drive
- Free airport shuttle
Restaurants
- Spoon - 2 min walk
- Chili’s Grill & Bar - 1 min walk
- Burger King - 3 min walk
- Subway City Mall - 2 min walk
- Rosti - 8 min walk
About this property
Hilton Garden Inn San Jose Airport City Mall
Hilton Garden Inn San Jose Airport City Mall is just 2 mi (3.2 km) from the airport and offers a free shuttle at scheduled times. After getting a workout at the 24-hour fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include an outdoor pool and a poolside bar. The pool and helpful staff get great marks from fellow travelers.
At a glance
Hotel size
- 149 rooms
- Arranged over 10 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: anytime
- Contactless check-in available
- Minimum check-in age: 18
- Check-out time is noon
- Contactless check-out available
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
- Pets allowed (2 total, up to 77 lbs per pet)*
- Service animals welcome
- Specific rooms only, restrictions apply*
- Food and water bowls and off-leash area available
Internet
- Free WiFi in public areas
- Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
- Free onsite self parking
- Wheelchair-accessible parking and van parking on site
- Electric vehicle charging point on site
Transfers
- Free airport shuttle from 4:00 AM to 1:00 AM
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
- Restaurant
- Bar/lounge
- Poolside bar
- Private dining
Traveling with children
- Children stay free (see details)
- Grocery/convenience store
- Fence around the pool
What to do
- Shopping
Working away
- 6 meeting rooms
- Coworking spaces
- Conference center (2054 square feet of space)
Services
- 24-hour front desk
- Tour/ticket assistance
- Dry cleaning/laundry services
- Luggage storage
- Wedding services
- Multilingual staff
- Pool loungers
- Pool umbrellas
- Romance packages
Facilities
- 1 building/tower
- Built in 2023
- ATM/banking
- Safe-deposit box at front desk
- Television in common areas
- 24-hour fitness center
- An outdoor pool
- Shopping mall on site
- Banquet hall
- Reception hall
Accessibility
- Wheelchair-accessible bathroom vanity
- Wheelchair-accessible vanity height (inches): 59
- Braille/raised signage
- Elevator
- Elevator door width (inches): 59
- Wheelchair-accessible parking
- 6 on-site accessible parking spaces
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible registration desk height (inches): 59
- Wheelchair-accessible pool
- Wheelchair-accessible restaurant
- Visual alarms in hallways
- Front entrance ramp
- Wheelchairs available on site
- Doorbell and phone notification
- Well-lit path to entrance
- Stair-free path to entrance
- Area rugs in public areas
- Tile flooring in public areas
- Tile flooring in room
Room amenities
Be entertained
- 55-inch flat-screen TV
- Premium cable channels
Home comfort
- Air conditioning
- Coffee/tea maker
Sleep well
- Hypo-allergenic bedding
- Soundproofed rooms
- Bed sheets provided
Freshen up
- Rainfall showerhead
- Shower only
- Designer toiletries
- Hair dryer
- Towels
- Toothbrush and toothpaste (on request)
- Toilet paper
Stay connected
- Desk
- Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
- Phone
- Desk chair
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Connecting/adjoining rooms available
- Mobile key entry
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately USD 20 to 25 for adults, and USD 10 to 15 for children
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Pool, spa, & gym (if applicable)
- Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Mobile payment options include: Apple Pay and PayPal.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Property Registration Number 99286738
Also known as
Hilton Jose City Mall Alajuela
Hilton Garden INN SJO Airport City Mall
Hilton Garden Inn San Jose Airport City Mall Hotel
Hilton Garden Inn San Jose Airport City Mall ALAJUELA
Hilton Garden Inn San Jose Airport City Mall Hotel ALAJUELA
Frequently asked questions
Does Hilton Garden Inn San Jose Airport City Mall offer free cancellation for a full refund?
Yes, Hilton Garden Inn San Jose Airport City Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn San Jose Airport City Mall?
Yes, there's an outdoor pool.
Are pets allowed at Hilton Garden Inn San Jose Airport City Mall?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 77 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hilton Garden Inn San Jose Airport City Mall?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by Hilton Garden Inn San Jose Airport City Mall?
Yes, a free airport shuttle is available from 4:00 AM to 1:00 AM at scheduled times.
What are the check-in and check-out times at Hilton Garden Inn San Jose Airport City Mall?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hilton Garden Inn San Jose Airport City Mall?
No, this hotel doesn't have a casino, but Casino Fiesta (3-min drive) and Casino Fiesta (22-min drive) are both nearby.
What is there to do at Hilton Garden Inn San Jose Airport City Mall and nearby?
Hilton Garden Inn San Jose Airport City Mall has an outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Hilton Garden Inn San Jose Airport City Mall?
Yes, there's an onsite restaurant.
What's the area around Hilton Garden Inn San Jose Airport City Mall like?
Hilton Garden Inn San Jose Airport City Mall is a short 10-minute drive from Juan Santamaria Intl. Airport (SJO) and 16 minutes' walk from Juan Santamaría Park.
Have a question?
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Hilton Garden Inn San Jose Airport City Mall Reviews
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.2
Amenities
9.2
Staff & service
9.4
Property conditions & facilities
What guests liked
- The airport shuttle service was efficient, on time, and had helpful drivers. (129 reviews)
- Breakfast was consistently excellent with a great variety of food and beverage choices. (41 reviews)
- The pool was warm, inviting, and had a bar with great views, making it a lovely place to unwind. (28 reviews)
From real guest reviews summarized by AI.Popular mentions
AirportService staffRoomShuttleShopping mallsBreakfastFoodRestaurantBuildingTrip10/10 Exceptional
Great staff, beautiful rooms, great food, great stay.
Kristy
Kristy, 1-night trip
8/10 Very good
Convenient place to stay for the airport.
Erin
Erin, 1-night trip
8/10 Very good
Room was clean staff was friendly and helpful
Anthony
Anthony, 1-night trip
10/10 Exceptional
GREAT hotel. Best beds on our trip, by far. Very family friendly. Excellent proximity to the airport and next door to the best mall in Costa Rica.
Alanson
Alanson, 1-night trip
10/10 Exceptional
Modern and beside large mall. Near airport
Chris
Chris, 1-night trip
10/10 Exceptional
Perfect
Melanie
Melanie, 1-night trip
10/10 Exceptional
The staff was very helpful and changed the date of our stay when we realized we were one night off from the date we needed the room. Great hotel for before and after flights!
Deborah
Deborah, 1-night trip
10/10 Exceptional
Great place close to airport shopping and dining.
Stacey
Stacey, 2-night trip
10/10 Exceptional
Great location, quiet rooms, solid breakfast, nice staff
elissa
elissa, 1-night trip
10/10 Exceptional
The room was clean and spacious. The staff members were extremely friendly, courteous and knowledgeable. The breakfasts provided a variety of food and beverage choices. I was very happy with your hotel.
Gary
Gary, 7-night trip
10/10 Exceptional
Great service, clean, convenient, very easy to access the airport.
Michael
Michael, 1-night trip
8/10 Very good
Nice pool but setting is directly above loud highway traffic; hard to enjoy. Photo of pool makes the setting serene but it is nothing but.
Lon
Lon, 1-night trip
10/10 Exceptional
ROOM WAS PERFECT!
Alan
Alan, 1-night trip
10/10 Exceptional
It’s a nice clean convenience hotel
Joseph
Joseph, 2-night trip
10/10 Exceptional
Great place near the AirPort
Jason
Jason, 1-night trip
10/10 Exceptional
Clean and convenient hotel close to airport. They have good breakfast an friendly staff.
Isil
Isil, 1-night trip
10/10 Exceptional
Did not use the pool.
Fredrick
Fredrick, 1-night trip
6/10 Good
Showed up and they put us in a basic room when we had booked a suite. Then when we addressed it with Hotels.com they told them that we had a comparable room and only offered $20 refund ( when the difference in price was about $80). And the room didn’t have a separate sitting area and pull out bed. It was a clean hotel though, close to the airport with a shuttle, and attached to a large mall (convenient for food/shopping). Good place to stay for the night before flying out of SJO.
Lisa E
Lisa E, 1-night trip
10/10 Exceptional
It was a nice stay. Clean and comfy.
Mark
Mark, 1-night trip
8/10 Very good
a
Bruce
Bruce, 1-night trip
2/10 Poor
Loud. Could hear the highway traffic...loud bikes and truck air brakes. Thin walls and lousy pillows. Will not stay again.
Adrian
Adrian, 1-night trip
10/10 Exceptional
Best Hilton experience. I think the Garden Inn is brand new very clean and professionally operated. Easy convenient walkable connection to City Mall. What made it the Best, Pura Vida folks who run the hotel. Warm and professionals
Tony
Tony, 1-night trip
10/10 Exceptional
Clean rooms, staff was supper nice and helpful, overall access to city and surrounding areas made this hotel ideal for my stay. Definitely coming back!
Jorge
Jorge, 3-night trip
10/10 Exceptional
Clean room, great location for a late flight coming in to San Jose and free hotel Shuttle from the hotel
Kiranmayi
Kiranmayi, 1-night trip
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