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Citrus Hotel Cardiff by Compass Hospitality

3.0 star property
City-center hotel, steps from Utilita Arena Cardiff

Choose dates to view prices

In the heart of Cardiff, Citrus Hotel Cardiff by Compass Hospitality offers a warm welcome with helpful staff. Connect to in-room WiFi, enjoy coffee or tea in the lobby and take advantage of luggage storage for a seamless stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • 24/7 front desk
  • Non-smoking

Main amenities (7)

  • Housekeeping (on request)
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Coffee/tea in a common area
  • Vending machine
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Television
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Pets allowed
  • Laundry service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, blackout drapes, soundproofing

Standard Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Portable fan
Hair dryer
Private bathroom
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, blackout drapes, soundproofing

Standard Twin Room

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Portable fan
Hair dryer
Private bathroom
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Hypo-allergenic bedding, blackout drapes, soundproofing

Family Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Portable fan
Hair dryer
Private bathroom
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, blackout drapes, soundproofing

Triple Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Portable fan
Hair dryer
Private bathroom
  • 258 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for (Top Floors) Deluxe King room with view

Hypo-allergenic bedding, blackout drapes, soundproofing

(Top Floors) Deluxe King room with view

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Portable fan
Hair dryer
Private bathroom
  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for (Top Floors) Deluxe Twin room with view

Hypo-allergenic bedding, blackout drapes, soundproofing

(Top Floors) Deluxe Twin room with view

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Portable fan
Hair dryer
Private bathroom
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Balcony
Halfway House
  • Free parking
  • Free WiFi
  • Restaurant
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Halfway House
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About the neighborhood

Map
Bute Terrace, Cardiff, Wales, CF10 2FE

What's nearby

  • Utilita Arena Cardiff - 1 min walk - 0.0 km
  • St. David's - 6 min walk - 0.6 km
  • Cardiff Castle - 11 min walk - 0.9 km
  • Bute Park - 12 min walk - 1.1 km
  • Cardiff Bay - 17 min walk - 1.4 km

Getting around

  • Cardiff International Airport (CWL) - 32 min drive
  • Bristol International Airport (BRS) - 79 min drive
  • Cardiff Queen Street Station - 6 min walk
  • Cardiff Central Station - 8 min walk
  • Cardiff (CFW-Cardiff Train Station) - 8 min walk

Restaurants

  • ‪Espresso Bar - John Lewis - ‬3 min walk
  • ‪Costa Coffee - ‬3 min walk
  • ‪Prezzo - ‬3 min walk
  • ‪Golden Cross - ‬3 min walk
  • ‪Slim Chickens - ‬3 min walk

About this property

Citrus Hotel Cardiff by Compass Hospitality

Citrus Hotel Cardiff by Compass Hospitality offers a great location, putting you within a 15-minute walk of Principality Stadium and Cardiff Castle. Also, this hotel is just a 5-minute drive from Cardiff Bay. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 81 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 12.00 per night)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Coffee/tea in a common area

What to do

  • Bicycle rentals nearby

Services

  • 24-hour front desk
  • Laundry service
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1960

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Portable fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Housekeeping on request
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 8.95 for adults and GBP 5 for children
  • Early check-in can be arranged for an extra charge of GBP 10.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 10.00 (subject to availability)

Renovations and closures

This property is closed from October 1 2024 to December 31 2025 (dates subject to change).
This property will be closed from November 27 2023 to October 1 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20 per pet, per stay

Parking

  • Self parking costs GBP 12.00 per night
  • Parking height restrictions apply

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay, Eurocard, Barclaycard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Big Sleep Cardiff
Citrus Hotel Cardiff Compass Hospitality
Big Sleep Hotel Cardiff
Big Cardiff Hotel Sleep
The Big Sleep Hotel Cardiff, Wales
Big Hotel Sleep
Citrus Cardiff Compass Hospitality
Big Sleep Cardiff Compass Hospitality
The Big Sleep Hotel Cardiff By Compass Hospitality Wales
Big Sleep Hotel Cardiff Compass Hospitality
Big Sleep Compass Hospitality
Citrus Hotel Cardiff by Compass Hospitality Hotel
Citrus Hotel Cardiff by Compass Hospitality Cardiff
Citrus Hotel Cardiff by Compass Hospitality Hotel Cardiff

Frequently asked questions

Is Citrus Hotel Cardiff by Compass Hospitality currently open?

This property is closed from October 1 2024 to December 31 2025 (dates subject to change).

Does Citrus Hotel Cardiff by Compass Hospitality offer free cancellation for a full refund?

Yes, Citrus Hotel Cardiff by Compass Hospitality does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Citrus Hotel Cardiff by Compass Hospitality?

Yes, pets are welcome. There's a charge of GBP 20 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Citrus Hotel Cardiff by Compass Hospitality?

Yes. Self parking costs GBP 12.00 per night. Parking spots may be limited.

What are the check-in and check-out times at Citrus Hotel Cardiff by Compass Hospitality?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of GBP 10.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 10.00 (subject to availability). Contactless check-out is available.

Is there an onsite casino at Citrus Hotel Cardiff by Compass Hospitality?

No, this hotel doesn't have a casino, but Les Croupiers Casino (7-min drive) is nearby.

What is there to do at Citrus Hotel Cardiff by Compass Hospitality and nearby?

Have fun during the warmer months with activities nearby such as cycling.

What's the area around Citrus Hotel Cardiff by Compass Hospitality like?

Citrus Hotel Cardiff by Compass Hospitality is in Cardiff City Centre, a short 6-minute walk from Cardiff Queen Street Station and 11 minutes' walk from Principality Stadium.

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Reviews

Citrus Hotel Cardiff by Compass Hospitality Reviews

7.6

Good

7.8

Cleanliness

8.8

Location

8.6

Staff & service

7.2

Eco-friendliness

7.2

Property conditions & facilities

Popular mentions

Room
Service staff
Breakfast
Location
Bed
Lobby
Bathroom
Shower
Air conditioning
Water

Reviews

8/10 Very good

Hotel staff where very nice and helpful. Room was OK and location ideal for us. I will stay there again
Euryn, 2-night trip

8/10 Very good

Comfy Bed

Bed was super comfy...great location for central Cardiff...was on a solo trip but felt safe.
Gail, 1-night trip

10/10 Exceptional

Lovely property and good location if you’re looking to shop or just enjoy cardiff in general. Really pleased and easy check in and out. Highly recommended
Elle, 1-night trip

8/10 Very good

Friendly staff at reception and a big, clean room. Thank you!
Anthony, 1-night trip

6/10 Good

We stay here quite often, car park onsite which is good value. Central location. Room lovely and spacious. Bed and pillows were a little hard but always bring my own pillow! Will definitely stay again.
Karen, 1-night trip

8/10 Very good

The staff were friendly and helpful. The room was spacious and clean. The bathroom was clean. Would recommend to people.
Gemma, 4-night trip

8/10 Very good

We have been recently stayed in the hotel and checked in by member of staff Andrea who has excellent customer service, who has knowledge of needs and requirement of the guest. Who she go above and beyond for us. Our stayed been great due to her service😊😊😊
Shilu, 1-night trip

10/10 Exceptional

Friendly staff. Big comfy bed. Rooms very hot. Parts of skirting board missing around room.
Zoey, 1-night trip

10/10 Exceptional

Great value on a spacious room with a view. *****

...I chose this hotel (vs others in a similar price range) for a clean, spacious room with a bit of a view (upper floors, for a little xtra money) and a friendly and helpful staff and the Citrus delivered, so it was a great value-play for me, absolutely!!! Thanks, Citrus, see you next time. *****
Jason, 3-night trip

8/10 Very good

Nothing was unique. All the basics were good. They must fix the shower batteries
Georgios, 8-night trip

8/10 Very good

The shower’s water pressure was really bad. Housekeeping annoyingly woke me up by knocking on my door on the day I was checking out. Surely they should have a list of people who have checked out already? Other than that it was a good stay. Good location and price.
2-night trip

6/10 Good

Staff were lovely. Room was clean but very basic although said deluxe, no bedside lights. Room was very hot, but couldnt open windows and no air conditioning. The hotel appears to be in the middle of a refurbishment. There was free water at reception.
Catriona, 1-night trip

8/10 Very good

Great Location

I loved the location, it was a short walk to all of the city center, dining, and the castle. The room was okay, plain, no AC but they did have fans. Beds were hard as a rock and I had trouble sleeping. There also did not appear to be housekeeping service, at least we did not get any, though I did see someone making up a room but assumed they only clean between guests. Hotels.com stated by booking was paid and I was all set, but the hotel told me it wasn’t paid and I had to pay then. It was a good stay otherwise.
Ashley, 4-night trip

6/10 Good

Check in was fast, easy and staff were great. I was on the 10th floor and the lift was so slow. Theres a faint smokey odour on the floor and it lingered in my room for a bit. You can see theyve tried to tidy the place up, new paint, new bathroom and plug sockets with usbs but it still felt quite tired. You could feel the king size bed was just 2 bed pushed together and i couldn't find the tv remote. One side the windows were grayed out so you couldn't see out and none of the windows were openable. They put a fan and 2 heaters in the room so i would guess the temperature varies a lot in there. The breakfast was ok, very basic. There was sausages, bacon, scrambled egg and beans as the hot option. For a budget hotel it was fine. But i wish id paid the extra £20 and stayed at a different hotel!
Sarah, 1-night trip

6/10 Good

Cardiff Half Marathon weekend.

Stayed for couple nights as a base to explore Cardiff. Conveniently close to the city centre, bus and trains stops to explore the other parts of the city. The hotel facilities are run down including the rooms. Carpets are a bit dirty. Stayed in 2 different bedrooms, they were both run down. One in a lower level, a bit outdated, namely parts of the walls and furniture. Also despite having big windows and plenty of light coming in, the windows don't open not allowing fresh air in and getting stuck with the stuffy air. The air in the corridors is even more stuffy, it seems its either lacking proper ventilation or it is turned off. The room in the top floor had signs of modernization but still worn down. Air was not as stuffy in the upper floors. The property shows its age and in need of an overdue overall. Perhaps that's the reason prices are lower compared to other 3* hotels.
1-night trip

10/10 Exceptional

Friendly staff , convenient for location & lovely breakfast
Karen, 1-night trip

10/10 Exceptional

First time staying at this property, spacious room ,clean , staff were amazing ,nothing was too much for them, breakfast was also good and plenty of choice.
Dilys, 3-night trip

8/10 Very good

Hotel was right next to the arena so that was great!
Tara, 1-night trip

10/10 Exceptional

The property was very central everything within walking distance, staff very friendly immaculate room happily stay again
Michelle, 3-night trip

8/10 Very good

Good spot walking distance into city mall.
Perry, 1-night trip

8/10 Very good

Citrus is easy to find & is a great hotel with far more potential. The rooms are a good size with decent en-suite bathrooms & the beds are exceptionally comfortable.
Gareth, 2-night trip

10/10 Exceptional

very good stay

The hotel is clean, the staff is fantastic. Don't expect it to be fanzy, it's very simple but the price is very good.
Alessio, 1-night trip

10/10 Exceptional

Fab place to stay for shopping or a night out.

Lovely hotel. Very central and breakfast was yummy. Perfect for a girls trip away. We drive due to rail stiles but it is also a close walk from the train station.
Gillian, 1-night trip

10/10 Exceptional

Really helpful & friendly staff. Very good value.
1-night trip

8/10 Very good

Good base for weekend trip to watch the rugby. Nothing fancy and a little worn but clean and friendly staff and good shower pressure.
Emma, 1-night trip