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The Island - Adults Only

5.0 star property
Beachfront hotel in Hersonissos with spa and beach bar

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Photo gallery for The Island - Adults Only

Indoor pool, 3 outdoor pools, pool umbrellas, sun loungers
Room (Cool with shared Infinity pool) | 1 bedroom, in-room safe, desk, blackout drapes
Exterior detail
Front of property - evening/night
4 bars/lounges, 2 poolside bars, beach bar
Treat yourself to a seaside escape at The Island - Adults Only, where you can indulge in beachfront dining and soak up the sun on comfortable loungers. Enjoy body treatments at The Bathhouse spa, Mediterranean cuisine at one of four restaurants or relax with a drink from 2 poolside bars.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 poolside bars
  • 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools and indoor pool
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers

Feel at home (6)

  • Refrigerator
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Cool Junior Suite

Cool Junior Suite | 1 bedroom, in-room safe, desk, blackout drapes

Cool Junior Suite

Highlights

Balcony or patio
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Separate bathtub and shower
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room (Sole)

1 bedroom, in-room safe, desk, blackout drapes

Single Room (Sole)

Highlights

Balcony or patio
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Hair dryer
  • 247 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Casual Swim-Up with large Shared Pool

Casual Swim-Up with large Shared Pool | 1 bedroom, in-room safe, desk, blackout drapes

Casual Swim-Up with large Shared Pool

Highlights

Balcony or patio
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Eco-friendly toiletries
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room (Casual)

1 bedroom, in-room safe, desk, blackout drapes

Junior Room (Casual)

Highlights

Balcony or patio
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Bathrobes
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Room,Sharing Pool (Pool Casual)

Room,Sharing Pool (Pool Casual) | 1 bedroom, in-room safe, desk, blackout drapes

Room,Sharing Pool (Pool Casual)

Highlights

Balcony or patio
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Bathrobes
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Room (Cool with shared Infinity pool)

Room (Cool with shared Infinity pool) | 1 bedroom, in-room safe, desk, blackout drapes

Room (Cool with shared Infinity pool)

Highlights

Balcony or patio
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Eco-friendly toiletries
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Room (Casual)

1 bedroom, in-room safe, desk, blackout drapes

Classic Room (Casual)

Highlights

Balcony or patio
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Hair dryer
  • 247 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Cool Suite

Cool Suite | 1 bedroom, in-room safe, desk, blackout drapes

Cool Suite

Highlights

Balcony or patio
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • Sea view
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for (Cool) Room with Private Pool

1 bedroom, in-room safe, desk, blackout drapes

(Cool) Room with Private Pool

Highlights

Balcony or patio
Private pool
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
  • Sea view
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for (Casual) Room with Private pool

1 bedroom, in-room safe, desk, blackout drapes

(Casual) Room with Private pool

Highlights

Balcony or patio
Private pool
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Pool Cool Junior with Sharing Pool

Pool Cool Junior with Sharing Pool | 1 bedroom, in-room safe, desk, blackout drapes

Pool Cool Junior with Sharing Pool

Highlights

Balcony or patio
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Bathrobes
  • Sea view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Pool Cool Room with Sharing Pool

Pool Cool Room with Sharing Pool | Terrace/patio

Pool Cool Room with Sharing Pool

Highlights

Balcony or patio
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Jetted bathtub
  • Sea view
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double or Twin Room

1 bedroom, in-room safe, desk, blackout drapes

Economy Double or Twin Room

Highlights

Balcony or patio
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Suite, Private Pool, Sea View

Superior Suite, Private Pool, Sea View | 1 bedroom, in-room safe, desk, blackout drapes

Superior Suite, Private Pool, Sea View

Highlights

Balcony or patio
Private pool
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sea view
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Cool)

Room (Cool) | 1 bedroom, in-room safe, desk, blackout drapes

Room (Cool)

Highlights

Balcony or patio
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Eco-friendly toiletries
  • Sea view
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Cool Room with Sharing pool

1 bedroom, in-room safe, desk, blackout drapes

Cool Room with Sharing pool

Highlights

Balcony or patio
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Bathrobes
  • Partial sea view
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Terrace/patio

Abaton Island Resort & Spa

  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.4 out of 10, Exceptional, 300 reviews
The price is $404
$339 nightly
$404 total
Total includes taxes and fees
Jun 26 - Jun 27
Abaton Island Resort & Spa
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About the neighborhood

Map
Vlihadas str., Kato Gouves, Hersonissos, Crete Island, 70014

What's nearby

  • Marina Beach - 17 min walk - 1.5 km
  • Crete Golf Club - 9 min drive - 9.5 km
  • Convention Centre Creta Maris - 10 min drive - 9.1 km
  • Port of Hersonissos - 11 min drive - 9.9 km
  • Star Beach Water Park - 11 min drive - 11.8 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 17 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪The Kitchen - ‬1 min walk
  • ‪The Island Bar & Restaurant - ‬3 min walk
  • ‪Coffee Corner Γουβες - ‬3 min drive
  • ‪Atlantis Bar - ‬3 min drive
  • ‪Mylos Taverna - ‬5 min walk

About this property

The Island - Adults Only

At The Island - Adults Only, you can spend time at the beach enjoying beach umbrellas, beachside drinks, and sun loungers, plus you'll be within a 10-minute drive of Port of Hersonissos. There's plenty of fun with the 3 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, hydrotherapy, and mani/pedis. The Kitchen, one of 4 restaurants, serves Mediterranean cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include 2 poolside bars, a fitness center, and an outdoor tennis court. Fellow travelers love the helpful staff.

Languages

Dutch, English, French, German, Greek, Italian

At a glance

DONE

Hotel size

    • 298 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 16
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 16
    • Minimum check-in age is 16
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
    • Free offsite parking nearby
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 4 restaurants
  • 4 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Volleyball
  • Pool table
  • Golf lessons nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • 3 outdoor pools
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient toilets only

Special features

Spa

The Bathhouse has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.

Dining

The Kitchen - This beachfront buffet restaurant specializes in Mediterranean cuisine and serves breakfast and dinner.
The Stone Lunchrestaurant - This poolside restaurant specializes in Mediterranean cuisine and serves brunch and lunch. Guests can enjoy drinks at the bar. Open daily.
The Taverna - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Yachting - This bar is located on the beach. Open select days.
The Veranda BarRestaurant - This poolside restaurant specializes in Italian cuisine and serves lunch only. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one-way, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts major credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Island Chersonissos
Island Hotel Chersonissos
Island Hotel Gouves
Island Gouves
The Island Adults Only
The Island - Adults Only Hotel
The Island - Adults Only Hersonissos
The Island - Adults Only Hotel Hersonissos

Frequently asked questions

Does The Island - Adults Only offer free cancellation for a full refund?

Yes, The Island - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Island - Adults Only?

Yes, there are 3 outdoor pools and an indoor pool.

Are pets allowed at The Island - Adults Only?

Sorry, pets aren't allowed.

Is parking offered on site at The Island - Adults Only?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by The Island - Adults Only?

Yes, an airport shuttle is available. The charge is EUR 30 per vehicle one-way.

What are the check-in and check-out times at The Island - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at The Island - Adults Only and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, basketball, and Pilates. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 3 outdoor swimming pools. The Island - Adults Only also has 2 poolside bars, 4 bars, and a sauna, as well as a steam room, an arcade, and a garden.

Are there restaurants at or near The Island - Adults Only?

Yes, there are 4 onsite restaurants, featuring beachfront dining, Mediterranean cuisine, and ocean views.

Does The Island - Adults Only have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around The Island - Adults Only like?

The Island - Adults Only is a short 16-minute walk from Marina Beach and 7 minutes' walk from Ekklisia Agios Konstantinos.

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The Island - Adults Only Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Beach
Food
Breakfast
Restaurant
Drinks
Buffets
Waves
Bar

What guests liked

  • The beach was excellent with crystal clear waters, plenty of loungers, and a shallow and easy walk into the sea. (8 reviews)
  • The buffet breakfast offered a wonderful amount of options and was of great quality. (8 reviews)
  • The pool areas are fantastic, offering something for everyone, with beautiful pools and a great beach nearby. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great place!

Wonderful resort. Rooms are clean. Pools are lovely. Live music. Several nice bars. Great breakfast. Only had dinner there once but it was good. Lots of places very close by to eat and shop. Beachbus small but nice. I would not hesitate to go again or recommend!
Elizabeth, 10-night trip

8/10 Very good

The stay was good for the most part. Its a beautiful jotel with plenty potential. Most attractive on the stretch. A bit dated in the lobby and landscaping needs to be maintained. The maids just knock and enter at the same time. Walked in on me twice.
Lisa, 3-night trip

10/10 Exceptional

We had a wonderful stay at The Island Hotel in Crete. The atmosphere was peaceful, and everything was exceptionally clean. It was the perfect spot for a relaxing getaway, and we loved every moment. Highly recommended!
Nazakat, 3-night trip

10/10 Exceptional

We had a wonderful stay here.
Francesca, 6-night trip

10/10 Exceptional

Perfect service ,, they make me upgrade, and late check out,, the view is amazing from all the restaurants with beautiful sunset,, the food great and the pool was very clean,, and super nice sandy beach
Micheline, 6-night trip

10/10 Exceptional

We had a fantastic stay at The Island. The hotel staff were attentive and courteous, going out of their way to ensure our stay was the best it could be. The beach was excellent, as were the different pool areas within the hotel, offering something for everyone. Breakfast was also very good, although we did not eat at the hotel during the evening, due to the various restaurants available close by.
John, 7-night trip

10/10 Exceptional

Awesome resort that’s caters to all your needs. Great friendly staff.
Dino, 3-night trip

10/10 Exceptional

This hotel was all that we expected, and more. The Staff were all very friendly and helpful. We booked bed and breakfast, and were so glad because there is a wonderful selection of great tavernas and restaurants all within 5 minutes walk. The breakfast choices were manyfold and plentiful, we thoroughly enjoyed breakfast in the sunshine, overlooking the sea. We booked a suite with its own pool, and that was simply sublime. We were able to relax on our own double sunbed in our own pool, with complete privacy. The hotel beach is just 2 minutes walk away, well equipped and the sandy beach gives a shallow and easy walk into the sea. We will definitely be visiting this hotel again.
David, 9-night trip

10/10 Exceptional

Bellman security and servers best hard working and cooks and housekeeping very nice !
Olger, 5-night trip

10/10 Exceptional

Perfect vacation spot!

Stunningly designed and very peaceful hotel that made our trip to Crete something really special. If you have the opportunity; book a suite because ours was absolutely beautiful and the feeling of having a pool on your terracce is everything. And we are very thankful to the staff for making our stay so amazing!
Isabelle, 2-night trip

10/10 Exceptional

Really helpful and welcoming staff. Great breakfast selection. Very clean and good facilities. Recommend the room with shared private pool. Some good restaurants around the hotel but nice food in the resort restaurants as well. Would recommend
Nicola Jane, 9-night trip

10/10 Exceptional

Great location. The hotel is right on the beach even though the beach is no the best if Crete. Food quality and range is very good. The staff are excellent and really go out of their way to connect with guests.
Sotirios, 4-night trip

10/10 Exceptional

Absolutely stunning
Monika, 3-night trip

10/10 Exceptional

This was the most beautiful resort i have stayed at. The staff are amazing, friendly and cant do enough to make it a proper 5 star feeling. I highly recommend staying here. My review can never do justice to how they treat you and how the experience feels.
David James, 7-night trip

10/10 Exceptional

Great choice of bars, restaurants and pools. Spacious room with a great balcony and view. Easy walking distance to shops, cafes and restaurants outside the hotel. No children!
David Barrie, 4-night trip

10/10 Exceptional

Fantastic hotel

The hotel was lovely. Never a problem getting a sunbed. Food was good quality and choice the only thing that is not the hotels fault is it is in the direct flight path although after a few days you don’t notice so much
Helen, 4-night trip

10/10 Exceptional

The outside areas were perfect, loved all the double day beds and hammocks, the decor was lovely would have liked a more luxurious bathroom but it was perfectly adequate and clean. There was nothing we didnt like. the staff were welcoming and so friendly and the on site spa was perfect too.
Denise Ann, 5-night trip

10/10 Exceptional

great times in Crete

Beautiful resort, the staff are friendly and make you feel welcome. We got there late after a delay from the ferry and they gave us a bottle of white wine and small dinner. The buffet breakfast is great and so have many choices that way you can satisfy your need. The room is big enough a had a semi-private pool and the beach is just across the road and you can hear the waves from out room.
Juan C, 3-night trip

8/10 Very good

Nice room, pool could have been cleaner. Hydromassage pool had not enough water so not all the jets were working. TV in the room had no movie Chanel
Jurg, 4-night trip

10/10 Exceptional

I'm not much for resorts, but we needed a holiday from our holiday. The area isn't much, but The Island is lovely - low-key, lots of pools, several dining options, a nice beach, and our own semi-private pool. The staff was warm and friendly, and always ready to lend a hand. Even a rainy day was fine, as we hung out and read and ate lunch in one of the secondary dining areas, and walked along the beach when the weather finally cleared.
John, 2-night trip

10/10 Exceptional

Everything about this hotel, except the food, was amazing. It was clean, had 3 pools to choose from and it was next to a very nice beach. The room was great, the staff was friendly and helpful. The food was unfortunately very bland and dry. Other than that, the place was a complete 10/10.
Richard, 5-night trip

10/10 Exceptional

Great hotel to relax

We had a wonderful time at The Island hotel. As a Gold member, we even got an upgrade and were lucky to stay in a room with a shared pool- what an amazing experience. The bed and pillows are super comfortable. The Spa service (pedicure and couple massage) was brilliant. The staff is very friendly. The buffet was very good on most days, though, the à la carte dinner was not worth it in our opinion. The beach is great for swimming and the pool areas are fantastic, too.
5-night trip

6/10 Good

Really good wellness instructor

Unpleasant woman on entrance to dining room for breakfast and dinner. Queues to get into the restaurant even though lots of tables were available. Not allowed to keep your restaurant purchased wine for a second night. Really good Pilates, stretching and yoga. But all the classes were in the morning, one after the other. How can a person attend these and have breakfast. So frustrating. The main pool was great until 13:30. But then the DJ started up. As far as I could tell he was the only person enjoying the bizarre selection of music. It would have suited me better to have no DJ!
8-night trip

4/10 Fair

The resort is nice overall but the rooms are small and bathrooms very small. Our bathroom had mold near the ceiling. While the staff was overall nice, the manager Eva was the worst person we've met, and so was the front desk clerk Maria - no compassion for people whatsoever. We paid for a room with pool, but received one with the balcony facing a wall, and when asked for another room, their excuse was that there are full - we were there in September. Not worth the money we paid for. The manager Eva and the receptionist Maria need extensive training as how to treat people regardlesss of where their origin,
Edmond, 4-night trip

10/10 Exceptional

The manager at front of house great eva or Effie. The other front of house staff should be more personable interaction with guest s upon leaving not even a goodbye or smile
Carmel, 3-night trip