Perched near the bay, LH Porto Rafael Altura Resort offers an upscale retreat with a poolside bar and a serene garden. Savor meals at the on-site restaurant, unwind by the outdoor pool with sun loungers, or stay connected with free WiFi in public areas.
Gusto Mediterraneo Bio Market Enoteca - 19 min walk
Ristorante Pizzeria Bitto - 2 min drive
Pizzeria Lo Spizzico - 2 min drive
Ristorante Pizzeria da Gian Piero - 2 min drive
Cuppulata - 2 min drive
About this property
LH Porto Rafael Altura Resort
LH Porto Rafael Altura Resort is a great choice for a stay in Palau. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a poolside bar, a snack bar/deli, and a terrace.
Languages
Arabic, English, French, Italian
At a glance
Hotel size
57 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Check-out time is 10:00 AM
Contactless check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cribs (infant beds)
Pets
Pets allowed (1 total, up to 44 lbs per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Parking
Free onsite self parking
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
Snack bar/deli
What to do
Beach nearby
Hiking/biking trails nearby
Windsurfing nearby
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
An outdoor pool
Accessibility
Wheelchair accessible
Room amenities
Be entertained
Television
Digital TV channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Bidet
Hair dryer
Towels
Stay connected
Desk
Phone
Desk chair
Food and drink
Refrigerator
Special features
Dining
Onsite venue - This buffet restaurant specializes in Malaysian cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 3.50 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Airport shuttle service is offered for an extra charge
Renovations and closures
The property is closed between September 30 and June 15.
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per night
Policies
This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Beach service, including use of beach umbrellas and sun loungers, is available for a surcharge.
Also known as
Altura Hotel Palau
Altura Palau
Hotel Altura Palau
Club Esse Porto Rafael Altura Hotel Palau
Club Esse Porto Rafael Altura Hotel
Club Esse Porto Rafael Altura Palau
Club Esse Porto Rafael Altura Palau Sardinia
Club Esse Porto Rafael Hotel Palau
Club Esse Porto Rafael Hotel
Club Esse Porto Rafael Palau
Club Esse Porto Rafael Altura
Frequently asked questions
Is LH Porto Rafael Altura Resort currently open?
The property is closed between September 30 and June 15.
Is there a pool at LH Porto Rafael Altura Resort?
Yes, there's an outdoor pool.
Are pets allowed at LH Porto Rafael Altura Resort?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 44 lbs per pet. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at LH Porto Rafael Altura Resort?
Yes, there's free self parking.
Is airport shuttle service offered by LH Porto Rafael Altura Resort?
Yes, an airport shuttle is available.
What are the check-in and check-out times at LH Porto Rafael Altura Resort?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM. Contactless check-out is available.
What is there to do at LH Porto Rafael Altura Resort and nearby?
Have fun with nearby activities like hiking and windsurfing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near LH Porto Rafael Altura Resort?
Yes, there's an onsite restaurant that offers Malaysian cuisine.
What's the area around LH Porto Rafael Altura Resort like?
LH Porto Rafael Altura Resort is a short 9-minute walk from La Sciumara Beach and 15 minutes' walk from Palau Ethnographic Museum.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
LH Porto Rafael Altura Resort Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
7.0/10
Amenities
7.6/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Exceptional
May 7, 2024
Amazing stay
Kevin
Kevin, 3-night trip
10/10 Exceptional
Jun 17, 2024
everything was excellent, amazing place. no complaints about anything other than the wifi, which did not work in our room. Wifi at the reception was working appropriately thou.
giving 5 stars overall
Nathaly
Nathaly, 1-night trip
10/10 Exceptional
Aug 5, 2022
Loved our 2 night stay here. We wanted somewhere close to the port that would allow us to easily visit La Maddelena and this was it. The hotel is a 25 minute walk from the port (or a 5 min drive). The facilities were good- enjoyed using the pool on our last day. Breakfast was also great.
Only issues we had were a faulty toilet, which staff looked into.
Joanne
Joanne, 2-night trip
10/10 Exceptional
Jul 28, 2022
Highly recommended!
We loved our stay in this place. The rooms are super cute. Staff very nice and friendly. We got some welcome drinks which is an unexpected bonus :)
Great breakfast with a nice view to the pool. Free parking on site.
Everything is super clean and well decorated.
You can walk to the town centre but we preferred to drive since it was very hot.
We recommend this to anyone staying in Palau.
Giuliana
Giuliana, 1-night trip
8/10 Very good
Jun 24, 2024
Wifi never works
SANTILLAN RAMON
SANTILLAN RAMON, 1-night trip
6/10 Good
Sep 30, 2024
David
David, 5-night trip
10/10 Exceptional
Sep 11, 2024
Un personnel super sympathique et agréable. Le site est très agréable, les chambres sont très agréable avec une belle terrasse. L’accueil est fabuleux.
jean-michel
jean-michel, 1-night trip
6/10 Good
Sep 3, 2024
Wir haben diese Unterkunft für 3 Nächte gebucht und haben ein Zimmer direkt neben der Rezeption erhalten.
Positiv zu erwähnen ist, dass die Wege in der weitläufigen Anlage recht kurz für uns waren und wir immer einen kostenfreien Parkplatz gefunden haben.
Die Mitarbeiter sind sehr freundlich, zuvorkommend und auch hilfsbereit bei Fragen rund um den Aufenthalt auf Sardinien.
Leider gibt es auch einige negative Punkte die uns aufgefallen sind:
- Matratzen durchgelegen, Federn spürt und sieht man bereits
- schlechter Zustand des Badezimmers; Schimmel in den Fugen an der Duschkabine, in der Dusche und am Waschbecken
- schlechte Beleuchtung des Zimmers
- trotz eines gut sichtbaren Aufklebers im Badezimmer am Waschbecken mit dem Hinweis an die Gäste, dass sie bitte umweltbewusst handeln sollen (Handtuch auf dem Boden = neue Handtücher / Handtücher aufgehängt = erneute Benutzung) wurden unsere Handtücher täglich erneuert, obwohl diese ordnungsgemäß an den Wandhaken hingen.. das war uns aufgrund des gut sichtbaren „Hinweises“ am Wasserhahn dann doch etwas unbegreiflich…
- Wasserhahn in der Dusche kaputt, Temperatur ließ sich schwer einstellen
- schlechte Auswahl beim Frühstück, täglich gleiche Auswahl (1x Salami, 1x Käse, 1x Wurst - Sorte)
- Bilder der Anzeige scheinen wohl sehr alt…
- trotz WLAN-Repeater kein WLAN im Zimmer
- Pool scheint etwas in die Jahre gekommen zu sein (gelber Rand oberhalb des Wassers)
Andre
Andre, 3-night trip
8/10 Very good
Aug 26, 2024
Joao
Joao, 2-night trip
10/10 Exceptional
Aug 26, 2024
Très bon séjour, chambre spacieuse avec une très belle vue et une grande terrasse devant. La piscine est très agréable et le petit déjeuner complet.
Melanie
Melanie, 3-night trip
6/10 Good
Aug 17, 2024
Un po’ più di attenzione nelle pulizie mi avete allagato il bagno e tutto quello che avevo …. Peccato che era l’ultimo giorno
E oggi sono tornato con tutto bagnato
Massimo De
Massimo De, 11-night trip
8/10 Very good
Aug 7, 2024
Bon séjour
J’ai passé une nuit avec ma fille dans cet hôtel. Il est indiqué pour un 4 Étoiles mais ressemble davantage à un hôtel-club. Je tiens toutefois à dire que nous avons passé un très bon séjour, chambre propre et confortable. Petit-déjeuner copieux et piscine.
Nathalie
Nathalie, 1-night trip
6/10 Good
Jul 25, 2024
Décevant
Le personel a l’accueil et qui font les chambres sont très serviables, très professionnels, gentils et accueillants, merci! Parcontre, la chambre était sale, le sol, la douche et les lavabos. Le matelas n’était recouvert que d’un drap fin et le matelas en dessous était vieux et très sale. Le diner était tres mauvais et très cher: fritures de légumes, puis sur nos plats: tomates pourries, poisson congelé avec une couche de mélange douteux aux olives, qui je suppose était sensé être un peu gratiné au four mais il était froid, la salade ne paraissait pas fraîche. Nous n’avons pas osé prendre le dessert ni le petit déjeuner. La piscine était très très sale. Les bords semblent ne jamais être nettoyés. C’est dommage car les chambres seraient jolies et le lieu aussi.
Barbara
Barbara, 3-night trip
10/10 Exceptional
Jul 23, 2024
Quelle belle surprise
Jerome
Jerome, 4-night trip
10/10 Exceptional
Jul 20, 2024
Christopher
Christopher, 5-night trip
6/10 Good
Jul 8, 2024
Gute Lage zum Hafen. Die Einrichtung ist aber sehr in die Jahre gekommen und beim Bett spürst du die Federn. Luft ist solala im Zimmer ist die Klimaanlage direkt über dem Bett, was zu nah ist und krank macht. Preis ist natürlich günstig, für 1 Nacht war es okay. Länger würden wir es nicht aushalten. Frühstück ist okay für den Preis.
Inna
Inna, 1-night trip
10/10 Exceptional
Jul 6, 2024
Personal super, Preis-Leistung stimmt nicht
Check-in und Mitarbeiter super und freundlich. Alles sehr gut. Sehr bemüht und sehr hilfsbereit.
Insgesamt sehr rustikal. Sehr angenehmer Flair. Die Anlage selber ist gepflegt und versprüht rustikalen Charme.
Zimmer klein, Dusche hatte in den Ecken Schimmel. Kühlschrank war verklebt. Betten waren Liegen im Feldbett-Format und sehr unbequem. Wir hatten außerhalb auf der Terrasse einen kleinen Tisch und EINEN Stuhl für ein Zimmer für 4 Personen.
Frühstücksbuffett ist Standard - nicht umfangreich aber ausreichend. Keine kulinarische Offenbarung ;-)
Ich finde Preis-Leistung nicht angemessen. Für diesen Preis würde ich es nicht weiterempfehlen. Wir haben bereits mehrere Hotels auf unserer Rundreise gehabt, wo Lage sowie Preis-Leistung besser zusammenpassen.
Der Fußweg nach Palau ist nicht durchgängig. Besonders am Kreisverkehr und an der Kreuzung gibt es unübersichtliche, gefährliche Ecken - dafür kann aber das Hotel nix. Es gibt nix in der Nähe, man muss Auto oder Fußweg einplanen.
Thomas
Thomas, 2-night trip
6/10 Good
Jul 1, 2024
Siamo stati molto bene nel complesso ,personale molto gentile , pulito e posizione ottima.
Colazione varia
Struttura non da 4 stelle come menzionato ,molto vecchia peccato… sarebbe da rinnovare completamente .
francesca
francesca, 7-night trip
8/10 Very good
Jun 29, 2024
Hermanus
Hermanus, 2-night trip
10/10 Exceptional
Jun 24, 2024
bien situer, Mais pour personnes avec une auto.
Yved
Yved, 2-night trip
4/10 Fair
Jun 22, 2024
Hanna
Hanna, 1-night trip
6/10 Good
Jun 21, 2024
Bof..
Vraiment le stricte minimum.
Margaux
Margaux, 2-night trip
10/10 Exceptional
Jun 19, 2024
.
Ingmar
Ingmar, 2-night trip
10/10 Exceptional
Jun 18, 2024
It’s nice
Simi
Simi, 3-night trip
10/10 Exceptional
Jun 12, 2024
Schönes Hotel
Wir haben dieses Hotel für eine Nacht gebucht. Parkplätze ausreichend vorhanden. Morgenessen top von Wurstwaren bis Gepäck alles frisch. Zimmer herzig eingerichtet. Einzig das Bett war einwenig hart, aber ansonsten nichts zum Aussetzen.
Wir waren sehr Zufrieden mit unserem Aufenthalt.