In the heart of Old Town Square, Wellness Hotel Step offers a tranquil retreat. Unwind with a massage at the onsite spa or get active in the gym and racquetball/squash courts. Enjoy refreshing moments by the indoor pool, take advantage of car rentals on site, and relax in style with WiFi and dry cleaning/laundry services. Previous guests rave about the helpful staff.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Airport transfer
Bar
Air conditioning
Connecting rooms available
Gym
Electric vehicle charging point
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Indoor pool
Breakfast available
3 indoor and 3 outdoor tennis courts
Fitness center
Sauna
Steam room
Valet parking
Children's pool
Room service
Feel at home (6)
Children's pool
Connecting/adjoining rooms available
Private bathroom
Television
Garden
Terrace
$57 nightly
The total price is $68
$68 total
Jun 16 - Jun 17
Total includes taxes and fees
Room options
Available filters for rooms
Showing 17 of 17 rooms
View all photos for Economy Double Room
Economy Double Room
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
161 sq ft
Sleeps 2
1 Double Bed OR 2 Twin Beds
View all photos for Standard Single Room
Standard Single Room
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
161 sq ft
Sleeps 1
1 Twin Bed
View all photos for Triple Room (with 60 minutes Water World Access)
Triple Room (with 60 minutes Water World Access)
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
269 sq ft
Sleeps 3
1 Queen Bed and 1 Twin Bed
View all photos for Deluxe Double Room (Unlimited Water and sauna world)
Deluxe Double Room (Unlimited Water and sauna world)
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
269 sq ft
Sleeps 2
1 King Bed
View all photos for Panoramic Apartment (Unlimited Water and sauna world Acc.)
Panoramic Apartment (Unlimited Water and sauna world Acc.)
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
645 sq ft
Sleeps 2
1 King Bed and 1 Queen Sofa Bed
View all photos for Standard Double Room (with 60 minutes Water world Access)
Standard Double Room (with 60 minutes Water world Access)
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
236 sq ft
Sleeps 2
1 Queen Bed
View all photos for Deluxe Double Room (90 minutes Water and Sauna world Acc.)
Deluxe Double Room (90 minutes Water and Sauna world Acc.)
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
269 sq ft
Sleeps 2
1 King Bed
View all photos for Deluxe Triple Room (90 min Water and sauna world Access)
Deluxe Triple Room (90 min Water and sauna world Access)
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
301 sq ft
Sleeps 3
1 Twin Bed and 1 King Bed
View all photos for Standard Double Room
Standard Double Room
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
236 sq ft
Sleeps 2
1 Queen Bed
View all photos for Family Room (with 60 minutes Water world Access)
Family Room (with 60 minutes Water world Access)
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
301 sq ft
Sleeps 4
1 Queen Bed and 2 Twin Beds
View all photos for Family Room (with 90 minutes Water and sauna world)
Family Room (with 90 minutes Water and sauna world)
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
301 sq ft
Sleeps 4
1 Queen Bed and 2 Twin Beds
View all photos for Panoramic Apartment (Unlimited Water and sauna world Acc.)
Panoramic Apartment (Unlimited Water and sauna world Acc.)
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Sleeps 2
2 Large Twin Beds
View all photos for Family Room
Family Room
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
301 sq ft
Sleeps 4
1 Queen Bed and 2 Twin Beds
View all photos for Standard Apartment (with 60 minutes Water world Access)
Standard Apartment (with 60 minutes Water world Access)
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
344 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Deluxe Suite (with 90 minutes Water and sauna world)
Deluxe Suite (with 90 minutes Water and sauna world)
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
430 sq ft
Sleeps 5
1 King Bed and 1 Double Sofa Bed
View all photos for Triple Room
Triple Room
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
269 sq ft
Sleeps 3
1 Queen Bed and 1 Twin Bed
View all photos for Presidential Duplex (Unlimited Water and sauna world acces)
Presidential Duplex (Unlimited Water and sauna world acces)
When you stay at Wellness Hotel Step, you'll be within a 10-minute drive of Old Town Square and Prague Astronomical Clock. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include 3 outdoor tennis courts, an indoor pool, and a bar/lounge. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Balabenka Stop is 7 minutes and Ocelářská Stop is 12 minutes.
Languages
Czech, English, German, Russian
At a glance
DONE
Hotel size
198 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Check-out time is 11 AM
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Covered onsite valet parking (EUR 20 per night)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Room service
Water dispenser
Traveling with children
Children's pool
What to do
Tennis lessons
Racquetball/squash
Discount at nearby fitness center
Working away
10 meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
2 buildings/towers
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness center
An indoor pool
Full-service spa
3 indoor tennis courts
3 outdoor tennis courts
Sauna
Steam room
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Accessible airport shuttle
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Minibar
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a steam room. The spa is open daily.
Dining
RESTAURANT BOHEMIA - This restaurant serves lunch and dinner. Open daily.
LOBBY BAR - This bar specializes in Regional cuisine and serves breakfast, lunch, and dinner. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.04 per person, per night, up to 60 nights
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children
Airport shuttle service is offered for an extra charge of EUR 45 per vehicle (one-way, maximum occupancy 4)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from August 28 to September 10:
Sauna
Spa
Swimming pool
Tennis courts
The following facilities are closed on Christmas Eve:
Full-service spa
Sauna
Hot tub
Swimming pool
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 22 per pet, per night
Parking
Covered valet parking costs EUR 20 per night
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:30 PM
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Also known as
Hotel Step
Hotel Step Wellness
Hotel Wellness Step
Step Hotel Wellness
Step Wellness Hotel
Wellness Hotel Step
Wellness Hotel Step Prague
Wellness Step Hotel
Wellness Step Prague
Wellness Hotel Step Hotel
Wellness Hotel Step Prague
Wellness Hotel Step Hotel Prague
Frequently asked questions
Does Wellness Hotel Step offer free cancellation for a full refund?
Yes, Wellness Hotel Step does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Wellness Hotel Step?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:30 PM.
Are pets allowed at Wellness Hotel Step?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 22 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Wellness Hotel Step?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by Wellness Hotel Step?
Yes, an airport shuttle is available. The charge is EUR 45 per vehicle one-way.
What are the check-in and check-out times at Wellness Hotel Step?
Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Wellness Hotel Step and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Wellness Hotel Step also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Wellness Hotel Step?
Yes, there's an onsite restaurant that offers Regional cuisine.
What's the area around Wellness Hotel Step like?
Wellness Hotel Step is a short 7-minute walk from Balabenka Stop and 19 minutes' walk from O2 Arena.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Wellness Hotel Step Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.0/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
Restaurant
Walking
Upgrade
Subway
Bedrooms
What guests liked
Breakfast offered a good mix of different things from sweets to sausages. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
May 20, 2025
Enjoy the sport and SPA facilities
Best hotel in a long time. You need to use the facilities!
Alain
Alain, 3-night trip
6/10 Good
May 3, 2025
Good
Akinseyi
Akinseyi, 2-night trip
10/10 Exceptional
Sep 15, 2024
everything was just fine wery special place to stay
Iveta
Iveta, 1-night trip
10/10 Exceptional
Sep 25, 2024
Great Sauna
Jonathan
Jonathan, 2-night trip
10/10 Exceptional
Feb 18, 2024
Great stay, nice sauna area
Michael
Michael, 3-night trip
6/10 Good
Apr 19, 2025
Restaurant not much choice disappointed
Unfriendly reception not helpfull breakfast milk warm should be on ice coffee machine very slow resulting in que toaster needs upgrading and fruit cocktail instead of sliced fruit restaurant food not good with limited choice, poor resulting in eati g away most nights , room kept very clean and the massage we had was first class , booked boweling but they never turned up to let us in so went back and cancelled disappointing and some areas need addressing
Colin
Colin, 4-night trip
10/10 Exceptional
Jul 24, 2024
Great hotel
Great hotel on the outskirts of Prague (v. close to the gig I went to). Good sized clean room & amazing breakfast!
90 min spa session was included in the room price which was a real bonus!
colin
colin, 1-night trip
10/10 Exceptional
May 20, 2024
Super Wellnesshotel.
Elvan
Elvan, 3-night trip
8/10 Very good
Nov 3, 2024
Great for families or those wanting a resort-style holiday but located in the middle of nowhere. We enjoyed using the pool etc. And the breakfast was amazing but as two single travellers, we didnt like the location and prefered being closer to the action.
Bradley
Bradley, 2-night trip
10/10 Exceptional
Jun 20, 2024
Friendly staff
Andrew
Andrew, 1-night trip
10/10 Exceptional
Aug 4, 2024
I was impressed with the garden.
Abigail
Abigail, 8-night trip
10/10 Exceptional
Jun 20, 2024
The pics dont do it justice. Theres like 8 saunas and a cold plunge and sauna ceremony the place is amazing
natasha
natasha, 9-night trip
10/10 Exceptional
Aug 14, 2023
Reasonable priced, very clean and well maintained. Connects to a huge tennis and sports complex with swimming pool and jacuzzi. Very good restaurant. Breakfast has a big variety. Will definitely stay there again.
Christopher
Christopher, 3-night trip
10/10 Exceptional
Aug 17, 2023
Everything was perfect.
Kristýna
10/10 Exceptional
Dec 1, 2024
It was the best money saving option for me with a spa and it was way above expectations. They had a big pool, hot tub then an area with around 6 saunas. Steam rooms and even a plunge pool. 10min walk ro underground then 10mins on the train to the centre of Prague. Restaurant food/ breakfast was also great. Only slight critisism i can think of is its next to the main train line so gets quite noisy when your trying to sleep
Jonathan Timothy
Jonathan Timothy, 3-night trip
8/10 Very good
Dec 16, 2024
Good hotel with lots of stuff to do on site
Good bits:
Nice hotel with very good food and they are pet friendly
Very nice wellness centre with lots of saunas and big-ish swimming pool.
English language of staff was quite good
Hotel has indoor golf, indoor tenis and squash, bowling alleys and more sports facilities.
Bad bits:
There was no shower gel and no hand soap in the room and no shower curtain over the bath
Guidance from staff was sketchy for the wellness and for directions to city centre. Nobody explained how the sauna world etiquette was. One needs towels and sheets otherwise you are not allowed into the saunas and one must expect to see buck naked people inside the sauna 😀 poliester swim suits are jot allowed in the sauna world
VALERIU
VALERIU, 1-night trip
6/10 Good
Oct 16, 2024
Ok
Ivona
Ivona, 5-night trip
2/10 Poor
May 19, 2024
Big noise at all times of the day. Very close to a big train track and highway. Both really noisy day and night.
Jarmo
Jarmo, 2-night trip
8/10 Very good
Apr 15, 2023
noisy.., the main railway corridor next to hotel..
Peter
Peter, 1-night trip
10/10 Exceptional
Sep 7, 2023
The hotel was an absolute delight, decent links to the trams and subway within 10mins walk.
The facilities on paper seem wonderful sadly during our time they were being renovated but we had been told in advance.
All round a great experience and would go again on the mext trip to Prague.
Josh
Josh, 7-night trip
2/10 Poor
Jun 23, 2024
Worst staff ever.
James
James, 2-night trip
10/10 Exceptional
May 6, 2024
Enjoyed the stay
The hotel is very good but not the best value for your money. For example the A/C needs servicing as it was super noisy, rendering it useless. Could not open the windows because of the noise of the other A/C units.
Other than that no problems, good service, perfect breakfast, very tasty dinner with excellent service.
Michal
Michal, 1-night trip
10/10 Exceptional
Feb 11, 2024
t
Robert
Robert, 3-night trip
4/10 Fair
May 18, 2024
Take your own teabags!
Room was ok, a little small and a little noisy from other guests but it was clean.
Breakfast was average on day 1, and on day 2 I wanted a cup of tea in the room. They don’t give you English breakfast tea in the room so I went to the restaurant and they wanted to charge me for a teabag which is ridiculous. Thankfully there was someone there with common sense but the lack of customer service was noticeable.
Verified traveler
2-night trip
6/10 Good
Sep 10, 2023
When I visited the pool was not accessible due to maintenance.
The Hotel is ~15m walk from a metro station. The area is not that great as you walk among a big stroad and climb stairs to get there. Also it is just next to railway so can be quite noisy if you want an open window.
Other than that the hotel is okay, would not mind staying again, but I believe that there are better options