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Emerald Hotel

4.5 star property
Luxury hotel in Gisborne, connected to the convention center

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Photo gallery for Emerald Hotel

View from property
Lobby
Exterior
Apartment, 2 Bedrooms | Living area | 40-inch flat-screen TV with digital channels
Seasonal outdoor pool, pool umbrellas, sun loungers
Located in a prime spot connected to the convention center, Emerald Hotel offers an eco-friendly retreat with modern amenities like a seasonal outdoor pool and business center. Connect to WiFi, take advantage of luggage storage, and enjoy sun-kissed moments on the terrace. The helpful staff has left a lasting impression on previous guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Pool
  • Connecting rooms available
  • Non-smoking
  • Free WiFi

Main amenities (9)

  • Daily housekeeping
  • Seasonal outdoor pool
  • Business center
  • Meeting rooms
  • Terrace
  • Front-desk safe
  • Conference space
  • Luggage storage
  • Limited hour front desk

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Terrace
$94 nightly
The total price is $108
Jun 11 - Jun 12
Total includes taxes and fees

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

1 bedroom, premium bedding, pillowtop beds, desk

Junior Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, desk

Standard Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, River View

1 bedroom, premium bedding, pillowtop beds, desk

Executive Suite, River View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • River view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite, Pool View

1 bedroom, premium bedding, pillowtop beds, desk

Executive Suite, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Apartment

Executive Apartment | 1 bedroom, premium bedding, pillowtop beds, desk

Executive Apartment

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • Sleeps 5
  • 2 Twin Beds

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9.0 out of 10, Wonderful, 403 reviews
The price is $132
$115 nightly
$132 total
Total includes taxes and fees
Jun 13 - Jun 14
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About the neighborhood

Map
13 Gladstone Road,Gisborne 4040, Gisborne, 4040

What's nearby

  • Gisborne Harbour - 6 min walk - 0.6 km
  • Tairawhiti Museum - 8 min walk - 0.7 km
  • Te Poho-o-Rawiri Meeting House - 16 min walk - 1.4 km
  • Midway Beach - 2 min drive - 2.1 km
  • Gisborne Hospital - 7 min drive - 5.0 km

Getting around

  • Gisborne (GIS) - 7 min drive

Restaurants

  • ‪Kfc - ‬11 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Subway - ‬13 min walk
  • ‪Burger King - ‬10 min walk
  • ‪Yoko'Sushi Express Cafe - ‬6 min walk

About this property

Emerald Hotel

Situated by the ocean, Emerald Hotel is a great choice for a stay in Gisborne. Guests can enjoy the seasonal outdoor pool, and kayaking and surfing/body boarding are nearby. Fellow travelers say great things about the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 49 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • The property charges 3 percent for credit card payments
    • The front desk is open daily from 8:00 AM - 8:30 PM
    • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • At check-in, guests must provide a record of full COVID-19 vaccination
    • COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Surfing/body boarding nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • Front desk (limited hours)
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Seasonal outdoor pool

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: NZD 150.00 per accommodation, per stay

Optional extras

  • Credit card charges are subject to an extra charge of 3 percent

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from November to March

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.

Also known as

Emerald Gisborne
Emerald Quality Hotel Gisborne
Quality Emerald Gisborne
Quality Hotel Emerald
Quality Hotel Emerald Gisborne
Quality Hotel Gisborne
Emerald Hotel Gisborne
Emerald Hotel Hotel
Emerald Hotel Gisborne
Emerald Hotel Hotel Gisborne

Frequently asked questions

Does Emerald Hotel offer free cancellation for a full refund?

Yes, Emerald Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Emerald Hotel?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Emerald Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Emerald Hotel?

Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Emerald Hotel?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. Check-out time is 10 AM.

What is there to do at Emerald Hotel and nearby?

Have fun with activities like cycling, kayaking, and sailing, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Emerald Hotel also has a seasonal outdoor pool.

What's the area around Emerald Hotel like?

Emerald Hotel is a short 7-minute drive from Gisborne (GIS) and 8 minutes' walk from Tairawhiti Museum.

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Emerald Hotel Reviews

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Room
Service staff
View
Parking
River
Towns
Location
Family friendly
Lobby
Swimming

What guests liked

  • The property offers convenient and easily accessible off-street parking. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

The hotel was excellent
2-night trip

8/10

Nice hotel, just a couple of improvements i.e. plug in basin, enough towels for guests. All in all a good stay, very nice owner.
5-night trip

10/10

Me and my husband had an awesome stay everything was perfect 🙂
1-night trip

10/10

we enjoyed our stay
2-night trip

6/10

Very run down hotel. Noisy fan constantly running in the bathroom. Did have all you needed in the room. And the bed was comfy. Just very three star accommodation and the price reflects it so can’t complain. Would only stay for one night for a quick stop over.
1-night trip

6/10

Right in the centre of Gisbourne, so Good for all amenities.
1-night trip

10/10

Thank you whanau, top notch stay.
2-night trip

10/10

Very nice kids love it
2-night trip

10/10

loved it - staff was amazing and accomodating for an early check in 10/10
2-night trip

10/10

Had an excellent experice overall there. Staff were awesome.
2-night trip

8/10

The property is very convenient in town. The reception and service staff are lovely. Views are great
6-night trip

10/10

The staff were super helpful and very accomodating making our stay the best it’s been in some time. Shout out to Lisa and the team! See you in a few months when I return for work.
3-night trip

10/10

High recommends for who want to stay overnight as the room is spacious n quiet.
1-night trip

10/10

Room was nice and clean and was quite spacious which was really good.
1-night trip

10/10

Great staff!
1-night trip

10/10

Clean and comfortable, cozy, situated in the heart of town, perfect for Christmas or new year! Yes they’ve parking available easy access to our room too.
1-night trip

10/10

Nice accommodation with good views. Staff are really lovely and tend to issues effectively
1-night trip

10/10

Clean
2-night trip

10/10

Awesome room and service
1-night trip

8/10

Our stay was good, room was large & also had a separate bedroom with two single beds, did not use that room but would have if there was a queen bed instead of singles. We had a balcony which was pool view. Nice to sit out there in the evening. It was a pity that the pool was not in a clean state, they obviously have a problem with birds as the pool was littered with bird feathers & looked unkempt. Its such a shame the pool area is not looked after as it wouldve been lovely to relax by the pool. Overall the hotel was good & very close to shops, cafes & restaurants.
2-night trip

8/10

Good location and close proximity to everything
1-night trip

10/10

The staff were amazing our room was clean and we had everything we needed However the owner of this hotel is in a prime location and the hotel is in need of a upgrade in all areas,if it wasn’t for there staff i wouldn’t consider this place again
4-night trip

2/10

The location is great
2-night trip

10/10

Staff were amazing, thank you for all your efforts and making our stay memorable will definitely be back
3-night trip

8/10

Well positioned. Room was huge with an outside balcony that was also very large that overlooked the river. Awesome receptionist and friendly room staff. Only downside was extremely noisy neighbours and constant banging, maybe doors being slammed. Overall happy enough with our 2 night stay.
2-night trip