Nestled near Lake Lugano, Hotel City Lugano, Design & Hospitality offers a haven of relaxation. Unwind with light fare at the on-site restaurant or sip coffee at the charming cafe. Connect to WiFi and take in breathtaking views from the inviting terrace.
Funicolare Monte Brè - Cassarate Station - 19 min walk - 1.6 km
Getting around
Lugano (LUG-Agno) - 18 min drive
Milan Malpensa Airport (MXP) - 72 min drive
Melide Station - 8 min drive
Lugano (QDL-Lugano Rail Station) - 17 min walk
Lugano Station - 18 min walk
Lugano Funicular Station - 18 min walk
Restaurants
Ristorante Cinese Orient Express - 6 min walk
Oops Bar - 2 min walk
Ristorante Americano - 2 min walk
Canvetto Luganese - 3 min walk
wong ho - 2 min walk
About this property
Hotel City Lugano, Design & Hospitality
Hotel City Lugano, Design & Hospitality puts you just a 5-minute drive from Lake Lugano. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travelers say great things about the helpful staff.
At a glance
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Hotel size
48 rooms
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Arriving/Leaving
Check-in start time: 3:30 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets allowed*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (CHF 20 per day; includes in/out privileges)
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10 AM on weekdays and 7:30 AM–11 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Services
Front desk (limited hours)
Concierge services
Laundry facilities
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
Terrace
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Slippers
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Onsite venue - This bar serves light fare only.
Here's the breakdown, no surprises
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
Tourism fee: CHF 0.15 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 23 for adults and CHF 15 for children
Pets
Pets are allowed for an extra charge of CHF 20 per pet, per day
Parking
Self parking costs CHF 20 per day with in/out privileges
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Also known as
Hotel City Lugano Design Hospitality
Hotel Design Hospitality
City Lugano Design Hospitality
Design Hospitality
Hotel City Lugano, Design & Hospitality Hotel
Hotel City Lugano, Design & Hospitality Lugano
Hotel City Lugano, Design & Hospitality Hotel Lugano
Frequently asked questions
Does Hotel City Lugano, Design & Hospitality offer free cancellation for a full refund?
Yes, Hotel City Lugano, Design & Hospitality does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel City Lugano, Design & Hospitality?
Yes, pets are welcome. There's a charge of CHF 20 per pet, per day. Food and water bowls are available.
Is parking offered on site at Hotel City Lugano, Design & Hospitality?
Yes. Self parking costs CHF 20 per day.
What are the check-in and check-out times at Hotel City Lugano, Design & Hospitality?
Check-in start time: 3:30 PM; Check-in end time: 10:30 PM. Check-out time is 11:00 AM.
Is there an onsite casino at Hotel City Lugano, Design & Hospitality?
No, this hotel doesn't have a casino, but Casino Lugano (12-min walk) and Casinò di Campione (15-min drive) are both nearby.
Are there restaurants at or near Hotel City Lugano, Design & Hospitality?
Yes, there's an onsite restaurant.
What's the area around Hotel City Lugano, Design & Hospitality like?
Hotel City Lugano, Design & Hospitality is in Molino Nuovo, a short 19-minute walk from Lake Lugano and 12 minutes' walk from Palazzo dei Congressi.
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Hotel City Lugano, Design & Hospitality Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
8.8/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Location
Lake
What guests liked
The property offers a great breakfast with a friendly and welcoming atmosphere. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Aug 19, 2024
Nice hotel
Gloria
Gloria, 1-night trip
10/10 Exceptional
Feb 7, 2023
Incredible place to stay, was a comfortable AND SPACIOUS CLEAN ROOM.
Amber-Lynn
10/10 Exceptional
Oct 24, 2024
Excellent experience
Chang
Chang, 3-night trip
10/10 Exceptional
Jun 19, 2024
Very nice room and very modern. I have the room was very nice.
Ronald
Ronald, 1-night trip
10/10 Exceptional
Mar 10, 2024
Very clean and excellent service
Ji
Ji, 2-night trip
8/10 Very good
May 25, 2024
Excellent
Nice clean hotel with a great breakfast. Staff are super friendly and helpful. Katla at the breakfast restaurant is exceptionally pleasant and friendly. Great way to start your day by meeting such a nice lady.
Verified traveler
1-night trip
10/10 Exceptional
Aug 19, 2024
Clean with nice amenities. A little off the downtown area but not too bad a 10 minute walk or using the public transportation not a problem getting there.
James
James, 1-night trip
6/10 Good
Oct 18, 2024
Good basic services without extras.
Stephan
Stephan, 2-night trip
10/10 Exceptional
Aug 19, 2024
Nice hotel definately 4 star. Modern and clean. Within walking distance of shopping and train station. We walked to the cable car and took the cable car upto the train station.
Savita
Savita, 2-night trip
10/10 Exceptional
Jul 15, 2023
Right in town. Easy bus stop. Wonderful breakfast. And charming, effusively welcoming older Crotian lady made us cappuccino every morning. Will not forget her.
Manito
Manito, 2-night trip
10/10 Exceptional
Oct 11, 2022
Very clean. We’d prefer the toilet & shower to have its own room, not just hidden behind a curtain.
Andrew
Andrew, 2-night trip
10/10 Exceptional
Sep 8, 2025
Ana Paula
Ana Paula, 1-night trip
4/10 Fair
Sep 5, 2025
Chiavi
Chiavi, 1-night trip
8/10 Very good
Sep 3, 2025
eric
eric, 1-night trip
10/10 Exceptional
Aug 20, 2025
Søren Molbech
Søren Molbech, 1-night trip
8/10 Very good
Aug 4, 2025
Very little hotel. All was good. Fridge and kettle in room. Superclean. Only downside was the hard bed.
eric
eric, 1-night trip
10/10 Exceptional
Aug 2, 2025
Alpaslan
Alpaslan, 1-night trip
10/10 Exceptional
Jul 20, 2025
Excelente hotel! Funcionários muito atenciosos.
Jose alberto
Jose alberto, 1-night trip
10/10 Exceptional
Jul 15, 2025
Yoanka
Yoanka, 2-night trip
10/10 Exceptional
Jun 13, 2025
Super service & gut platziert.
Muriel
Muriel, 1-night trip
10/10 Exceptional
May 31, 2025
Gutes preisgünstiges Hotel, sehr sauber, gut gelegen.