At EMAAR GRAND, experience the heart of Makkah’s vibrant culture. Stay connected with in-room WiFi, take advantage of luggage storage and dry cleaning services for a seamless stay.
EMAAR GRAND offers a great location, putting you within a 15-minute walk of Great Mosque of Makkah and Abraj Al-Bait Towers. Also, this hotel is within a short drive of Kaaba.
Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Couples wishing to share a room must provide proof of marriage
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (SAR 100 per day)
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Lockers available
Room amenities
Be entertained
Satellite TV channels
Home comfort
Air conditioning
Slippers
Iron/ironing board
Sleep well
Soundproofed rooms
Freshen up
Private bathroom
Hair dryer
Stay connected
Free WiFi
Free local calls
More
Daily housekeeping
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately SAR 45 for adults and SAR 25 for children
Late check-out can be arranged for an extra charge
Parking
Self parking costs SAR 100 per day
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10002106
Also known as
EMAAR GRAND Hotel
EMAAR GRAND Makkah
EMAAR GRAND Hotel Makkah
Frequently asked questions
Are pets allowed at EMAAR GRAND?
Sorry, pets aren't allowed.
Is parking offered on site at EMAAR GRAND?
Yes. Self parking costs SAR 100 per day.
What are the check-in and check-out times at EMAAR GRAND?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge.
What's the area around EMAAR GRAND like?
EMAAR GRAND is a short 13-minute walk from Great Mosque of Makkah and 17 minutes' walk from Kaaba.
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EMAAR GRAND Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.2/10
Staff & service
6.8/10
Amenities
7.2/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
10/10 Exceptional
May 2, 2025
Excellent
Great hotel, amazing stay, staff mamager very helpful
Verified traveler
3-night trip
8/10 Very good
Jan 28, 2025
Good and clean hotel
Sakina
Sakina, 15-night trip
8/10 Very good
Apr 11, 2025
Walking distance to haram.
Hotel is very busy due to location. Not recommended with young families due to on very busy commercial road.
Ali
Ali, 4-night trip
10/10 Exceptional
Oct 9, 2024
Amazing hotel and service
Abdullah
Abdullah, 9-night trip
10/10 Exceptional
Oct 5, 2024
Decent hotel not too far from the Masjid Al Haram
Verified traveler
3-night trip
10/10 Exceptional
Oct 24, 2024
Tha hotel cleaning is great so is the staff. You feel welcome by the staff.
Khalid
Khalid, 7-night trip
8/10 Very good
Oct 17, 2024
Excellent reception team
Excellent team in reception specially rahaf
Excellent location.
Ahmad
Ahmad, 2-night trip
10/10 Exceptional
Dec 30, 2024
Walkable for young people to the Haram and it’s busy aria
Abdalla
Abdalla, 1-night trip
8/10 Very good
Mar 17, 2025
Comfortable and spacious.
It was a good stay. Had issues with towels though. Only one bath towel for 3 adults. Had to phone, go down to reception and ask the cleaners before we were given 3 towels.
Bilquees
Bilquees, 2-night trip
10/10 Exceptional
Jan 27, 2025
Around a 15/20mins walk from Al Haram.
Majid
Majid, 4-night trip
2/10 Poor
Mar 3, 2025
Bathroom very dirty
Small room for 4 person
Shabbir
Shabbir, 3-night trip
10/10 Exceptional
Oct 29, 2024
Staff are always brilliant. They constantly cleaning the cafe in lobby is brilliant lovely karak chai! Easy walk plenty lifts easy accessible. Rooms are spacious clean
Zafeer
Zafeer, 1-night trip
10/10 Exceptional
Aug 2, 2024
Amazing
Mohamed
Mohamed, 2-night trip
6/10 Good
Mar 12, 2025
This is not a 5 star by any means, it is barely a 4 star.
Old amenities, very crowded area and quality of people at the area is not a 5 star level with all due respect.
Also, it is definitely more than 740 meters away.
Room was old, mattress was uncomfortable
Amer
Amer, 2-night trip
4/10 Fair
Feb 26, 2025
The room was very tight no lunch space to move about, the insects was coming out from the bathroom drain. Reception staff was not kind or friendly at all,
Mohammed S
Mohammed S, 4-night trip
6/10 Good
Mar 4, 2025
No room service
Not enough towels in bathroom.
All room service numbers are busy.
One of our room water leaking from roof.
No toiletries in bathrooms.
Mirza
Mirza, 3-night trip
2/10 Poor
Feb 21, 2025
The staff at the reception not helpful at all, don’t even acknowledge you at all. Very rude. Not worth the money we spent.
mohammed Shahin
mohammed Shahin, 4-night trip
2/10 Poor
Sep 11, 2024
Staff too horible not professional
Spend 7 nights and rooms too noisy my children could not get proper sleep even many times complain but staff looks not want to do any help for their guest what eva issue u have.
Muhammad
Muhammad, 4-night trip
2/10 Poor
Dec 21, 2024
The staff didn't made us wait unnecessarily for 4 hours during the check-in only to say that the booking doesn't exist. After 2 more hours, they found the booking but the room was not ready yet. The staff will deal with you as if they are doing you a big favour. There were no toiletries in the room for the entire during of my stay, no towels. And reception never picked up the call nor did they speak English. Avoid at all cost!
Arslan
Arslan, 3-night trip
2/10 Poor
Apr 21, 2024
To start off was given a key to a room that already had a family in there. That was really embarrassing for both parties. there was no hot water in the shower the shower glass door inside handle was broken couldn’t close it. No shower gel limited amount of soap given. The rod handle inside the shower was wonky. Overall not a good experience