Hotel Villa Mercedes Palenque

Suburban hotel in Palenque with 2 outdoor pools and spa

Choose dates to view prices

Where to?

Dates

December 2025

14

January 2026

Property grounds - Hotel Villa Mercedes Palenque (Palenque)

Reception - Hotel Villa Mercedes Palenque (Palenque)

2 outdoor pools, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers - Hotel Villa Mercedes Palenque (Palenque)

Garden - Hotel Villa Mercedes Palenque (Palenque)

Breakfast, lunch, dinner served; Mexican cuisine, garden views - Hotel Villa Mercedes Palenque (Palenque)

Escape to Hotel Villa Mercedes Palenque, where a vibrant entertainment district meets relaxation. Enjoy the swim-up bar and poolside bar, indulge in a rejuvenating massage at Villa Mercedes Spa / Maya or take in the breathtaking garden views from La Foresta restaurant. Previous guests rave about this family-friendly hotel's convenient amenities like free WiFi, 2 outdoor pools and sun loungers.

VIP Access

Excellent

Popular amenities

Spa
Parking available
Bar
Airport transfer
Pool
Gym

Main amenities (12)

Daily housekeeping
Restaurant and bar/lounge
Full-service spa
2 outdoor pools
Breakfast available
Fitness center
Self parking
Pool bar
Swim-up bar
Room service
Coffee shop/cafe
Massage/treatment rooms

For families (6)

Children stay free
Babysitting (surcharge)
Playground on site
Connecting/adjoining rooms available
Private bathroom
Television

Room options

Check availability for these dates

Tonight

Dec 14 - Dec 15

Tomorrow

Dec 15 - Dec 16

All rooms

1 bed

2 beds

Showing 12 of 12 rooms

Premium bedding, in-room safe, individually furnished, blackout drapes

Room Executive with View

290 sq ft
Sleeps 2

Room Deluxe with Garden View

290 sq ft
Sleeps 2

Suite with Garden View

290 sq ft
Sleeps 2

Double Room Executive with View

290 sq ft
Sleeps 3

Double Room Deluxe with Garden View

290 sq ft
Sleeps 3

Double Room Standard with Garden View

290 sq ft
Sleeps 2

Deluxe Double Room

Wonderful

Highlights

Individually furnished

Air conditioning

Connecting rooms available

Dining table

Flat-screen TV

Renovated in 2025

Ceiling fan

Blackout drapes/curtains

293 sq ft
Sleeps 4
2 Double Beds

Executive Room

Highlights

Balcony or patio

Individually furnished

Air conditioning

Connecting rooms available

Dining table

Flat-screen TV

Renovated in 2025

Ceiling fan

293 sq ft
Sleeps 2
1 Queen Bed

Standard Twin Room

Highlights

Individually furnished

Air conditioning

Connecting rooms available

Dining table

Flat-screen TV

Renovated in 2025

Ceiling fan

Blackout drapes/curtains

293 sq ft
Sleeps 2
2 Twin Beds

Deluxe Room

Exceptional

Highlights

Individually furnished

Air conditioning

Connecting rooms available

Dining table

Flat-screen TV

Renovated in 2025

Ceiling fan

Blackout drapes/curtains

293 sq ft
Sleeps 3
1 King Bed

Executive Double Room

Exceptional

Highlights

Balcony or patio

Individually furnished

Air conditioning

Connecting rooms available

Dining table

Flat-screen TV

Renovated in 2025

Ceiling fan

293 sq ft
Lake view
Sleeps 3
2 Double Beds

Suite

Wonderful

Highlights

Separate sitting area

Individually furnished

Air conditioning

Connecting rooms available

Free cribs/infant beds

Dining table

Flat-screen TV

Renovated in 2025

586 sq ft
1 bedroom
Sleeps 3
1 King Bed

Similar properties

Pool
Spa
Airport transfer
Free parking

$84 nightly

Dec 15 - Dec 16

Total with taxes and fees

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About the neighborhood

Km 2.9 Carretera Palenque-Ruinas, Palenque, CHIS, 29960

What's nearby

Aluxes Eco Park - 3 min walk - 0.3 km
Palenque National Park - 2 min drive - 1.8 km
El Panchán - 5 min drive - 4.0 km
Palenque Archaeological Zone - 7 min drive - 5.4 km
Cascadas de Roberto Barrios - 39 min drive - 38.4 km

Getting around

Palenque, Chiapas (PQM-Palenque Intl.) - 15 min drive
Airport shuttle (surcharge)

Restaurants

‪Café Fuga - ‬3 min drive
‪Monte Verde Trattoria Pizzeria Italiana - ‬3 min drive
‪Old Tiger - ‬5 min drive
‪I'khofi la villa del cafe - ‬4 min drive
‪Bajlum Cocina Prehispánica fusión - ‬1 min walk

About this property

Hotel Villa Mercedes Palenque

Located just 3.8 mi (6.2 km) from the airport, Hotel Villa Mercedes Palenque offers a shuttle (available 24 hours). Guests can visit the spa to indulge in massages, body wraps, or facials, and Mexican cuisine is served at La Foresta, which is open for breakfast, lunch, and dinner. Other highlights at this Mediterranean hotel include 2 outdoor pools, a poolside bar, and a fitness center.

At a glance

Hotel size

- 92 rooms
- Arranged over 1 level

Arriving/Leaving

- Check-in start time: 3 PM; Check-in end time: 6:00 PM
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon

Special check-in instructions

- This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property
- If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
- This property enforces quiet hours from 11:00 PM to 5:30 AM
- Information provided by the property may be translated using automated translation tools

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
- Babysitting*

Pets

- Pets allowed (dogs only, 1 total, up to 29 lbs per pet)*
- Service animals welcome
- Specific rooms only, restrictions apply*
- Pets must be supervised

Internet

- Free WiFi in public areas
- Free wired internet access in rooms

Parking

- Secured uncovered onsite self parking (fees apply)
- Secured uncovered onsite extended parking (MXN 500 per day)
- Wheelchair-accessible parking on site

Transfers

- Airport shuttle on request (available 24 hours)*

Other information

- Smoke-free property

Property amenities

Food and drink

English breakfast (surcharge) each morning 7 AM–noon
Restaurant
Bar/lounge
Poolside bar
Swim-up bar
Coffee shop
Private dining
Free daily reception
Room service (limited hours)

Traveling with children

Children stay free (see details)
Playground
Babysitting (surcharge)

Working away

Business center
Meeting room
Conference center (23143 square feet of space)

Services

24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Wedding services
Porter/bellhop
Pool loungers
Pool umbrellas
Romance packages

Facilities

Built in 2008
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness center
2 outdoor pools
Full-service spa
Massage/treatment rooms
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
Double-glazed windows
Banquet hall
Reception hall
Outdoor furniture
Mediterranean architecture

Accessibility

Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (inches): 43
Wheelchair-accessible pool
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible airport shuttle
Visual alarms in hallways
Front entrance ramp
No elevator (single level property)
Well-lit path to entrance
Stair-free path to entrance
10 stairs to reach property
Smooth flooring in public areas
Smooth flooring in room
Tile flooring in public areas
Cobblestone flooring in public areas

Room amenities

Be entertained

32-inch flat-screen TV
Cable TV channels

Home comfort

Air conditioning
Ceiling fan
Coffee/tea maker
Iron/ironing board
Window screens

Sleep well

Blackout drapes/curtains
Premium bedding

What to enjoy

Individually furnished

Freshen up

Private bathroom
Bathtub or shower
Rainfall showerhead
Free toiletries
Hair dryer
Towels

Stay connected

Free wired internet
Phone

Food and drink

Meal delivery service
Dining table

More

Daily housekeeping
In-room safe
Connecting/adjoining rooms available

Special features

Spa

Natura Spa has 2 treatment rooms including rooms for couples. Services include facials and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a mud bath and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Foresta - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Optional extras

English breakfast is offered for an extra charge of approximately MXN 250 for adults and MXN 150 for children
Airport shuttle service is offered for an extra charge of MXN 3600 per person (roundtrip)

Children & extra beds

Babysitting is available for an extra charge
Airport shuttle service for children up to age 11 costs MXN 3600 (roundtrip)
Guests must contact this property in advance to reserve cribs/infant beds

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of MXN 600 per pet, per night

Parking

Uncovered self parking is available for an extra charge
Uncovered extended parking costs MXN 500 per day

Pool, spa, & gym (if applicable)

Pool access available from 8:00 AM to 9:00 PM
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Long-term renters welcome.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and outdoor lighting on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hotel Mercedes Palenque

Hotel Villa Mercedes Palenque

Villa Mercedes Palenque

Mercedes Palenque Palenque

Hotel Villa Mercedes Palenque Hotel

Hotel Villa Mercedes Palenque Palenque

Hotel Villa Mercedes Palenque Hotel Palenque

Frequently asked questions

Does Hotel Villa Mercedes Palenque offer free cancellation for a full refund?

Yes, Hotel Villa Mercedes Palenque does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Villa Mercedes Palenque?

Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at Hotel Villa Mercedes Palenque?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 29 lbs per pet. There's a charge of MXN 600 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hotel Villa Mercedes Palenque?

Yes. Extended parking costs MXN 500 per day.

Is airport shuttle service offered by Hotel Villa Mercedes Palenque?

Yes, an airport shuttle is available. The charge is MXN 3600 per person roundtrip.

What are the check-in and check-out times at Hotel Villa Mercedes Palenque?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. Check-out time is noon.

What is there to do at Hotel Villa Mercedes Palenque and nearby?

Hotel Villa Mercedes Palenque has 2 outdoor pools and a spa, as well as a fitness center and a garden.

Are there restaurants at or near Hotel Villa Mercedes Palenque?

Yes, La Foresta offers alfresco dining, Mexican cuisine, and garden views.

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Hotel Villa Mercedes Palenque Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

8.6

Staff & service

9.4

Eco-friendliness

8.8

Property conditions & facilities

Popular mentions

Room

Ruins

Breakfast

Food

Service staff

Restaurant

Location

Ambience

10/10 Exceptional

Mar 26, 2025

Palenque

We had a wonderful stay in Palenque! The grounds of the hotel are beautifully maintained and clean! The rooms are comfortable and clean! We enjoyed our stay!😊

Rachel, 2-night trip

10/10 Exceptional

Apr 25, 2024

We weren’t here for long but our stay was amazing.. super clean, and the staff was super friendly and nice. The food was also.

Dolores Y, 2-night trip

10/10 Exceptional

Nov 20, 2024

Clean and close to the Ruins and Alexus EcoPark

Staff was friendly and helpful with making our stay in Palenque a pleasant one. Close location to ruins (10 mins away by car) Alexus EcoPark is just a 5 min walk away and is must see!!

Scott, 1-night trip

8/10 Very good

Nov 18, 2024

Close to ruins. Beautiful pool

John, 1-night trip

10/10 Exceptional

Dec 31, 2024

Loved It - Wish We Had Stayed Longer

We loved this place! Definitely a return place for us. We were sad we were only there for one night - passing through Palenque. It’s a big property, with rooms spread out in many areas, and such a gem in the jungle. We will return.

David, 1-night trip

10/10 Exceptional

Jan 6, 2024

Bar at pool is so nice just grab what you want get the bill at your seat and personal hammock is a nice touch

Alexander, 1-night trip

10/10 Exceptional

Jun 10, 2024

The food at the restaurant is very good, reasonable prices, breakfast was also great, big variety from omelets to barbacoa. You could probably pay more by going out for food.

joe, 2-night trip

10/10 Exceptional

Jul 21, 2024

Check in was fast and friendly. The property is surrounded by the beautiful jungle. The area is very humid so you feel the humidity smell in the room as we arrived but it went away when we turned on the ac. We had a very pleasant stay in this hotel

Veronica, 1-night trip

8/10 Very good

Nov 7, 2023

Clean and Friendly

nice size resort, friendly staff, good restaurant and pool. The spa is cheap rates and clean. You must pay for every meal and drink at the time of use. They dont bill the room so must pay all the time and tips are in cash.

3-night trip

4/10 Fair

Aug 26, 2024

They gave me a room very far away and we had to walk in the heat, then I realized they had golf carts and they never offered me one, they didn't give us a welcome drink, the spa service was very mediocre, the pool was very full of people who I don't think were staying at the hotel and the guests who were in the next room were super noisy.

Maria, 1-night trip

8/10 Very good

Jul 8, 2024

I reserved two rooms with Expedia. For some reason a staff member did the check-in in one of the rooms before we got there. The lady in the front desk didn't know what happened and it took her a while to find out. She didn't provide much information to us and wasn't particularly kind. She never apologized for the delay with the check-in. We were tired and didn't appreciate the wait. Other than that we had a good stay in the hote.

Veronica, 1-night trip

8/10 Very good

Nov 24, 2024

3 nights at Palenque

John, 3-night trip

10/10 Exceptional

Mar 1, 2023

Very beautiful and quiet

Evelyn, 2-night trip

10/10 Exceptional

Aug 24, 2025

Na

Fernando, 2-night trip

8/10 Very good

Mar 15, 2025

Quietly hotel, the tv in the room terrible.

Ana, 5-night trip

8/10 Very good

Mar 22, 2023

It was convenient if you are going to the ruins or booking tours in the area…. Palenque isn’t much, but the the jungle like atmosphere is very unique…..

Michael, 4-night trip

10/10 Exceptional

Jan 19, 2024

I liked everything , It's amazing!

Connie, 2-night trip

8/10 Very good

Nov 6, 2024

Everything was really excellent except the food soo bad.

Leonardo, 2-night trip

6/10 Good

Feb 9, 2024

Breakfast in a hotel like this should have been included in already high price of the hotel.

Nemer, 1-night trip

8/10 Very good

Jul 29, 2023

Nice hotel, beautiful jungle view, fine pool - the food was not very good and there are not many other options. The hotel seemed quite empty when we where there, so it felt a little abandonded

10/10 Exceptional

Jan 15, 2023

Great Location for Visiting Mayan Ruins

This property is in a lush, spacious setting, with well-maintained grounds. The staff is attentive and helpful. The rooms are clean and roomy, but the room decor needs to be improved with regional art. Breakfast was good; Dinner was average. Overall, this is an excellent place to stay in terms of location and atmosphere for a visit to the Mayan ruins of Palenque.

Philip, 2-night trip

10/10 Exceptional

Apr 21, 2025

--

José Luis, 2-night trip

10/10 Exceptional

Mar 11, 2024

X

Hugo, 1-night trip

10/10 Exceptional

Aug 8, 2024

Everything

Alvaro, 1-night trip

10/10 Exceptional

Dec 6, 2025

Este es un hotel que frecuento. He traído a amigos y han quedado muy satisfechos. Es un hotel precioso, rodeado de flores y árboles preciosos. También tiene una piscina preciosa. El personal es amable, y Guadalupe, quien se encarga del check-in, siempre es muy amable, lo que me hace querer volver a este hotel.