Alkyna Lifestyle Beach Resort - Adults Only

5.0 star property
Adults-only beachfront hotel with spa, near Agios Gordios Beach

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Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Comfort Room Sea View | 1 bedroom, in-room safe, free WiFi, bed sheets
5 bars/lounges, 2 poolside bars, beach bar
Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Escape to Alkyna Lifestyle Beach Resort, where Mediterranean charm and luxurious amenities blend seamlessly. Unwind on the beach with sun loungers or treat yourself to a rejuvenating spa treatment at Ella Wellness & Spa Center. Enjoy Pilates classes, yoga, and three restaurants serving delicious cuisine.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Free parking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 3 restaurants and 2 poolside bars
  • 5 bars/lounges
  • Full-service spa
  • 2 outdoor pools and indoor pool
  • Health club
  • Sauna
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Beach bar

Feel at home (6)

  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
$244 nightly
The total price is $294
Oct 10 - Oct 11
Total with taxes and fees

Room options

Available filters for rooms
Showing 11 of 11 rooms

Premium Room Sea View and Swim Up Pool

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Bathrobes
Hair dryer
Private bathroom
Coffee/tea maker
  • 280 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Comfort Room Sea View

8.2 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Bathrobes
Hair dryer
Private bathroom
Coffee/tea maker
  • 226 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Open Plan Suite Sea View and Shared Pool

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Bathrobes
Hair dryer
Private bathroom
Coffee/tea maker
  • 377 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Deluxe Room with Sea View

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Bathrobes
Hair dryer
Private bathroom
Coffee/tea maker
  • 280 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Junior Suite Sea View and Private Garden

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Bathrobes
Hair dryer
Private bathroom
Coffee/tea maker
  • 301 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Open Plan Suite Sea View Private Pool

Highlights

Private pool
Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Bathrobes
Hair dryer
Private bathroom
  • 377 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Penthouse Suite Sea View

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Bathrobes
Hair dryer
Private bathroom
Coffee/tea maker
  • 323 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Comfort Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Bathrobes
Hair dryer
Private bathroom
Coffee/tea maker
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

One-Bedroom Villa with Private Pool

10.0 out of 10
Exceptional
(1 review)

Highlights

Private pool
Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Bathrobes
2 bathrooms
Hair dryer
  • 753 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Junior Suite Sea View and Swim Up Pool

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Bathrobes
Hair dryer
Private bathroom
Coffee/tea maker
  • 301 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Junior Suite with Sea View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Bathrobes
Hair dryer
Private bathroom
Coffee/tea maker
  • 301 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
Agios Gordios, Corfu, Corfu Island, 490 84

What's nearby

  • Agios Gordios Beach - 2 min walk - 0.2 km
  • Achilleion Palace - 11 min drive - 9.7 km
  • Glyfada Beach - 12 min drive - 9.7 km
  • Aqualand - 14 min drive - 11.5 km
  • Port of Corfu - 18 min drive - 14.9 km

Getting around

  • Ioannis Kapodistrias Airport (CFU) - 39 min drive

Restaurants

  • ‪Funky Land - ‬8 min walk
  • ‪Το Πειθαρχειο - ‬7 min drive
  • ‪Sebastian's Taverna - ‬6 min walk
  • ‪The Pink Palace Beach bar - ‬12 min walk
  • ‪Vertigo Sky Bar - ‬16 min drive

About this property

Alkyna Lifestyle Beach Resort - Adults Only

At Alkyna Lifestyle Beach Resort - Adults Only, you can spend time at the beach enjoying beach umbrellas, beachside drinks, and sun loungers, plus you'll be just steps from Agios Gordios Beach. There's plenty of fun with the 2 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy, and mani/pedis. COCŪRA, one of 3 restaurants, serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 poolside bars, a health club, and a fitness center. Fellow travelers say great things about the helpful staff.

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and beverages included

Land activities

Fitness facilities

Lessons/classes/games

Cooking
Language
Pilates
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

At a glance

DONE

Hotel size

    • 349 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • Children (17 years old and younger) not allowed
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • 3 restaurants
  • 5 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • On the beach
  • Pilates classes
  • Yoga classes
  • Evening entertainment
  • Shopping
  • Boat tours nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1977
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • 2 outdoor pools
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Espresso maker
  • Bathrobes and slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Roee wellness has 2 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

COCŪRA - Overlooking the ocean, this buffet restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.
NAFS - Overlooking the ocean, this fine-dining restaurant specializes in local and international cuisine and serves brunch, lunch, and dinner. Reservations are required. Open daily.
LUCÁTA - This poolside diner specializes in Fusion cuisine and serves dinner only. Reservations are required. Open daily.
BOSÉTO - This rooftop bar overlooks the ocean and garden. Open daily.
LARŪ - This poolside bar specializes in international cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Here's the breakdown, no surprises

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Agios Gordios Aquis
Agios Gordios Hotel Aquis
Aquis Agios Gordios
Aquis Agios Gordios Beach
Aquis Agios Gordios Beach Corfu
Aquis Agios Gordios Beach Hotel
Aquis Agios Gordios Beach Hotel Corfu
Aquis Gordios Beach
Aquis Hotel Agios Gordios
Gordios Beach
Mayor Grotta Verde Grand Resort Adults Corfu
Mayor Grotta Verde Grand Resort Adults
Mayor Grotta Verde Grand Adults Corfu
Mayor Grotta Verde Grand Resort Adults All Inclusive Corfu
Mayor Grotta Verde Grand Resort Adults All Inclusive
Mayor Grotta Verde Grand Adults All Inclusive Corfu
Mayor Grotta Verde Grand Adults All Inclusive
Aquis Agios Gordios Beach Hotel
Mayor La Grotta Verde Grand Resort Adults Only
Aquis Agios Gordios Beach

Frequently asked questions

Does Alkyna Lifestyle Beach Resort - Adults Only offer free cancellation for a full refund?

Yes, Alkyna Lifestyle Beach Resort - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Alkyna Lifestyle Beach Resort - Adults Only?

Yes, there are 2 outdoor pools and an indoor pool.

Are pets allowed at Alkyna Lifestyle Beach Resort - Adults Only?

Sorry, pets aren't allowed.

Is parking offered on site at Alkyna Lifestyle Beach Resort - Adults Only?

Yes, there's free self parking.

What are the check-in and check-out times at Alkyna Lifestyle Beach Resort - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in is available.

What is there to do at Alkyna Lifestyle Beach Resort - Adults Only and nearby?

Have fun with nearby activities like boat tours and scuba diving. Additional recreation onsite includes Pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Alkyna Lifestyle Beach Resort - Adults Only also has 2 poolside bars, 5 bars, and a sauna, as well as a health club and a garden.

Are there restaurants at or near Alkyna Lifestyle Beach Resort - Adults Only?

Yes, there are 3 onsite restaurants, featuring Mediterranean cuisine, garden views, and poolside dining.

What's the area around Alkyna Lifestyle Beach Resort - Adults Only like?

Alkyna Lifestyle Beach Resort - Adults Only is located on the Corfu Strip, a short 7-minute walk from Agios Gordios Beach.

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Reviews

Alkyna Lifestyle Beach Resort - Adults Only Reviews

8.4

Very Good

8.6

Cleanliness

8.6

Amenities

8.4

Staff & service

8.2

Eco-friendliness

8.4

Property conditions & facilities

What guests liked

  • The beach at this property is beautiful and perfect for swimming with plenty of sunbeds available. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Beach
Food
View
Location
Restaurant
Lobby
Bed
Breakfast

Reviews

8/10 Very good

Stunning sunset and sea views. We had a relaxing stay.
Sarah, 5-night trip

10/10 Exceptional

This is an excellent hotel, staff are friendly and helpful. The food was delicious and well prepared. The beach is beautiful and the sea views just keep you mesmerised.
Harbinder, 4-night trip

10/10 Exceptional

This was a beautiful newly refurbished resort. Staff, meals and amenities were top notch. It was hard to find and no signage, but otherwise fantastic and would visit again.
Julie, 5-night trip

10/10 Exceptional

The setting, view, food and staff are all fantastic. The hotel is newly opened and will be great once it is finished but it is work in progress for now.
Laura, 7-night trip

6/10 Good

Lots of issues

We booked a room with a swim up pool and they 'upgraded' us to a room with no swim up pool. There was 2 hrs of rain and our room flooded. The internet and TV didn't work.
2-night trip

10/10 Exceptional

Beautiful
Keera, 4-night trip

8/10 Very good

We really enjoyed our stay at Alkyna the staff were all super friendly. Rooms were very lovely with an incredible view, buffet and restaurant food were really good for an all inclusive really enjoyed that. Our only negatives were there was a flashing light in our room every night from the smoke detector and the bars were very understaffed we had to wait over an hour for a drink on the rooftop bar which was a bit annoying but the pool staff were unreal as were the beach staff.
Jade, 6-night trip

10/10 Exceptional

This holiday was for my birthday and the staff provided a little surprise at dinner! Very friendly staff. Hotel room was clean and very quiet. Great amenities such as a razor, toothbrush, soap, dressing robe and slippers plus more. Buffet break, lunch and dinner was amazing every time. Great variety of food, always something to please everyone. Drinks were also amazing. No hidden costs at this hotel. Would stay again.
Arabella, 7-night trip

10/10 Exceptional

Loved how the hotel is tucked into a hillside overlooking two pools as well as the ocean and beautiful cliffs and rocks. Gorgeous sunsets while you sit in the restaurant or outside with a drink. Live music entertains the crowd at the Mediterranean restaurant. Staff are polite and professional. Great variety of food at the buffet and excellent quality at both Mediterranean and Italian restaurants. Stroll through the adorable little village nearby and along the beach. Rent a car and explore more lovely areas of Corfu.
Ellen Natalie, 5-night trip

8/10 Very good

Facilities were nice, the staff were very helpful. Though there were one or two teething issues, those were to be expected for a facility of that size that only just opened. I believe volunteering to refund us the cost of the stay because of those minor issues is a mark of the excellence they are striving for. The quality of food was great too. I especially enjoyed the poolside restaurant and the variety they had. I will visit again.
Anthony, 5-night trip

6/10 Good

Hotel only opened for a month so things weren’t quite ready. Staff were slow, place smelled of drains and hard to get an iron for example. The food was brilliant, rooms and hotel looked fab. Woken up to drain smells most nights. Had to keep doors open to get rid of smell. Otherwise, lovely area and potential to be great
Robyn, 6-night trip

6/10 Good

Hotel had reopened 2 days before our stay after extensive 18mth refurbishment. The hotel should have waited a couple of months before reopening to get it completely finished. Builders everywhere, heavy machinery everywhere, bars not open, new staff had no clue where anything was. Private beach not open yet. Due to the ongoing situation hotel refunded our accommodation costs and gave us 4 compilmentary days for 2026. Looking forward to returning in a year or so when it should be a lovely hotel with great views of the Ionain sea.
Michael, 7-night trip

10/10 Exceptional

This was one of the best places Ive stayed. The views were so breathtaking and the rooms where stunning. The staff were so helpful and welcoming. The all inclusive hotel there is no reason to leave the hotel. If you want a relaxing time away I’d highly recommend. Beach was small but beautiful to swim in. Town was quiet but has restaurants if you wanted to eat out. The buffet included in the hotel had so many great options each meal. Loved the food. Wish I knew before to book at the other restaurants on site however didn’t ruin my holiday. The lobby bar cocktails were properly the best out of all the bars. Service was amazing. They were low on staff overall the wait for drinks was a little longer than expected, so we ordered two any chance we got so we didn’t have to wait longer. But staff were extremely kind and helpful. As I said one of the best experiences and the views were beyond imaginable!!! We will be back!
Isabelle, 2-night trip

4/10 Fair

Beautiful view, would I stay again. No

If you are looking for secluded, this is definitely the place for you. It’s huge. Downside; Can take forever to get places. It’s at least a half hour drive from the airport. If you aren’t comfortable walking I’d advise not to come here. They have buggies but they either take forever to come or don’t turn up at all. Hundreds of staff but most of them don’t really know what’s happening or at least don’t have answers. Sometimes it looked like more staff than guests. The food was pretty average, lots of variety though. Generally not very hot. Drinks were great once you actually got service. You have so many staff on and you make us line up and wait forever for drinks. Maybe it would be worth looking into servers. The rooms were great, the view was unbelievable. If you want a sun bed, forget about it. I was absolutely shocked and angry. Our room was overlooking the pool. I saw people running down at 6am to put their beach towels on a sun bed. We went for a walk and had breakfast, they still had not returned to their sun bed. they would disappear for hours. It’s rude and selfish, the hotel should take some action to stop this from happening. Would I stay here again. Nope
Dane, 3-night trip

8/10 Very good

This is a fantastic hotel however it’s not quite 5 star yet. There are still some fundamental issues with sunbeds being reserved all day & no one working by the pools to clear them, also housekeeping standards and drinks in paper cups being served. 5 star means exceptional, this place is great but not exceptional. I would expect pool service for a 5 star hotel these days & at the very least plastic glasses & not to be told by the bar man than he can’t fill up my reusable bottle with water as he doesn’t have enough bottles. I make my bed better than mine there was being done & this really is where 5 star comes into play. Small details like this will let them down. The staff uniforms are awful & nearly all of them were too big for the poor staff & needed ironing! Again, the small 5 star detail. I feel that the the staff from the old hotel need some further training on exceptional standards. They will get there but not quite there yet. Location is fantastic but do not stay here if you don’t like hill walking or any walking at all really. Mosquitos in the rooms & told by reception to go & buy my own plug in, not great!!
Morgan, 6-night trip

8/10 Very good

We stayed a week at Alkyna as a group of six via Expedia. Overall, a mixed experience with definite highlights and a few disappointments. Pros: The à la carte restaurants (Lucata & NAFs) were fantastic—great food, wine guidance, and incredible sunset views. The decor is beautiful with high-quality furnishings and a calming aesthetic. Cocktails at Caduna & Boseto are top-notch. Swim-up rooms have stunning views, and sunsets are breathtaking. Lucata breakfast is relaxed with fresh omelets and delicious Greek yogurt. Quality alcohol brands are served. The sea is safe and fun—bring water shoes. Boardwalk across beach to great local simple cheap restaurants. Great natural vibe with lush plants. Cons: Sunbeds get reserved early; few options get morning sun. Swim-up patios get sun late, pools are too cold, and there's no heated pool. The buffet is small and food often cold. Resort lacks signage, a map, and has steep hills. Occasional sewage smell near Italian stairwell. Hot water inconsistent, bedroom lights flash from devices. Smoking allowed by pools and outdoor bars. Entertainment is minimal, and service can be inconsistent. Transfers into Corfu town now cost €18. Tip: Message the resort on Facebook before arrival for the app’s secret code. This lets you pre-check in and book à la carte restaurants—by far the best part of the resort.
Eleanor Jane, 7-night trip

10/10 Exceptional

Beautiful

Amazing! We had a room with swim out. It is not in the main building (which was nice) but there is no working wifi in the room. That was the only thing, other than that everything was beautiful
Alire, 7-night trip

10/10 Exceptional

Fotis, 3-night trip

2/10 Poor

Infelizmente é muito ruim

Nossa chegada foi pessima. Fomos extremamente mal atendidos no check in. Nao recebemos qualquer informacao sobre o hotel ou sobre a pensao all inclusive. Chegamos 9 horas da noite e fomos informados se quiséssemos comer teriamos que correr porque o restaurant fecha as 9.30. Em todos os restaurantes os gerentes sao pessimos. Mal humorados e lhe respondem estressado a qualquer solicitação. A resposta é sempre a mesma. Procure a reception Nosso quarto tinha problema nos encanamentos que nao foi resolvido um dos banheiros transbordava. O servico de Bug para lhe levar montanha abaixo ou acima quase nao funciona. Solicitamos 6 vezes. Fomos atendidos 2. Se vc tem qualquer dificuldade de mobilidade este nao é o lugar. É uma pena que o servico ao cliente seja tao ruim porque o lugar é bonito. A comida é 5 de 10. Eles nao fazem esforço em melhorar porque o publico que frequenta o hotel nao liga. É um hotel barato entao nao espere muito. Fomos prometidos um carro cortesia para nossa estadia que nunca recebemos tambem.
Halison, 3-night trip

8/10 Very good

Jan, 7-night trip

8/10 Very good

Fantastic spot- some areas of improvement

This is a fantastic hotel and we loved are stay here. The location and views are superb in both the restaurants and the pool-area. Sea veiw rooms are beautiful and clean. Private beach with a lot of sunbeds is also fantastic.Staff if very friendly and helpful. Food, especially in the A la carte restaurants are really good, and also the drinks by all the bars are high-standard. It’s indeed newly opened and they have some areas of improvement to truly give that overall 5-star feeling. There is a slight smell in some areas of the hotel, but didn’t disturb are overall experience. There is not enough sunbeds and people tend to get up as early as 7am to reserve. The main restaurants is a little understaffed especially during breakfast and lunch to take drink-orders. Would love to have waiters come out to the sunbeds and take orders instead of queuing by the bar. Make sure the reserve A la carte dinners before you arrive to make sure you get all your included dinners.
Hugo, 7-night trip

10/10 Exceptional

Thomas, 3-night trip

4/10 Fair

Lacking on so many areas

This was under all expectations. The service is seriously terrible. It hurts to say, especially with an all inclusive 5-star hotel where you depend a lot on the staff and expect good treatment. Many of them are rude, slow, unexperienced and it just gives off an unserious vibe. You have to compensate yourself for their lack of interest. The waitors, bartenders and lobby staff are just not good enough. It is just so, so slow. Their a la carte restaurant was low low level (the only positive there was the asian waitress who was very nice and tried her best to give us a good dinner. You could tell she cared for the guest, it was good to see). The view and beach was nice. The room was clean, although poorly isolated. There is a smell of sewers throughout the whole hotel, it sort of comes and goes. You get almost no info about the hotel at arrival, they expect you to download their app and learn everything yourself. For the price, you expect a lot better service. Also, they were out of beach towels EVERY DAY, we had to reuse our towels several days. This is embarrasing for a hotel with this price and rating. Silcerely, we are dissapointed and do not recommend this place.
7-night trip

10/10 Exceptional

James, 7-night trip

8/10 Very good

Lisa, 7-night trip