Overlooking the ocean, Oaks Townsville Metropole Hotel is a haven for relaxation. Unwind in the gym, challenge yourself at the arcade/game room or indulge in local and international cuisine at Metropole Hotel bistro with ocean views. With helpful staff, free self parking and an outdoor pool your stay is sure to be memorable.
Museum of Tropical Queensland - 7 min walk - 0.6 km
Magnetic Island Ferry Terminal - 8 min walk - 0.7 km
Townsville Entertainment & Convention Centre - 13 min walk - 1.1 km
Queensland Country Bank Stadium - 18 min walk - 1.6 km
Castle Hill - 20 min walk - 1.7 km
Getting around
Townsville, QLD (TSV) - 21 min drive
Townsville Station - 30 min walk
Restaurants
Wild Rice Laos & Thai Cuisine - 12 min walk
IMC Steak House - 6 min walk
Molly Malones Irish Pub - 17 min walk
Zambrero Townsville - 13 min walk
Grill'd - 8 min walk
About this property
Oaks Townsville Hotel
Oaks Townsville Hotel puts you just a 5-minute drive from Magnetic Island Ferry Terminal. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Metropole Hotel, which serves local and international cuisine and is open for lunch and dinner. Apartments feature bonuses like kitchenettes and washers/dryers, along with balconies and DVD players. Fellow travelers love the helpful staff.
Languages
English
At a glance
DONE
Property size
104 apartments
Arranged over 11 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
DONE
Special check-in instructions
The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
PETS
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
VPN_KEY
Other information
Smoke-free property
Property amenities
Beach
Near the beach
Pool/Spa
Outdoor pool
Internet
Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Family friendly
Cribs (infant beds): AUD 20.0 per night
Restaurants on site
Metropole Hotel
Kitchenette
Refrigerator
Stovetop
Microwave
Dishwasher
Cookware/dishes/utensils
Electric kettle
Dining
1 restaurant
Bedrooms
Bed sheets provided
Bathrooms
Shower
Hair dryer
Free toiletries
Towels provided
Entertainment
TV with cable service
Arcade/game room
DVD player
Outdoor areas
Balcony
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry facilities
Work spaces
1 meeting room
Desk
Comfort
Air conditioning
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (with limits)
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible path to elevator
Smoke-free property
Services and conveniences
Tour/ticket assistance
Daily housekeeping
Iron/ironing board
Phone
Luggage storage
Front desk (limited hours)
Things to do
Fitness center
Skydiving nearby
Water skiing nearby
Snorkeling nearby
Sailing nearby
Kayaking nearby
Boat tours nearby
Golf nearby
Scuba diving nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
104 rooms
11 floors
Built in 2008
Double-glazed windows
Special features
Dining
Metropole Hotel - Overlooking the ocean, this bistro specializes in local and international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Fees & policies
Refundable deposits
Deposit: AUD 100 per accommodation, per stay
Optional extras
Credit card charges are subject to an extra charge of 1.5 percent
Children & extra beds
Cribs/infant beds are available for AUD 20.0 per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
National rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Also known as
Oaks M
Oaks M Palmer
Oaks M Palmer Hotel
Oaks M Palmer Hotel South Townsville
Oaks M Palmer South Townsville
Oaks M Palmer Apartment South Townsville
Oaks M Palmer Apartment
Oaks Metropole Hotel South Townsville
Oaks Metropole South Townsville
Oaks Metropole
Oaks Metropole Townsville
Oaks Metropole Hotel
Oaks Townsville Metropole
Oaks Townsville Metropole Hotel Aparthotel
Oaks Townsville Metropole Hotel South Townsville
Oaks Townsville Metropole Hotel Aparthotel South Townsville
Frequently asked questions
Does Oaks Townsville Hotel offer free cancellation for a full refund?
Yes, Oaks Townsville Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Oaks Townsville Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Oaks Townsville Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Oaks Townsville Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Oaks Townsville Hotel?
Check-in start time: 2:00 PM; Check-in end time: 9:30 PM. Check-out time is 10 AM.
What is there to do at Oaks Townsville Hotel and nearby?
Have fun with activities like boat tours, kayaking, and scuba diving, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a fitness center and an arcade.
Are there restaurants at or near Oaks Townsville Hotel?
Yes, Metropole Hotel offers alfresco dining, local and international cuisine, and ocean views.
Does Oaks Townsville Hotel have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a dishwasher.
Does Oaks Townsville Hotel have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Oaks Townsville Hotel like?
Oaks Townsville Hotel is a short 17-minute walk from Museum of Tropical Queensland and 18 minutes' walk from Cultural Centre Townsville.
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Oaks Townsville Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Restaurant
View
Location
Amenities
Balcony
Lobby
Cities
Wines
Reviews
8/10 Good
Aug 4, 2025
Great place, good value.
Ben
Ben, 1-night trip
10/10 Excellent
Jul 7, 2025
Great location!
Narelle
Narelle, 4-night trip
10/10 Excellent
Jun 22, 2025
I liked the property because its quite and private love staying there
olivia
olivia, 2-night trip
10/10 Excellent
Apr 29, 2025
Comfortable, Quite and great location
Kirsten
Kirsten, 1-night trip
6/10 Okay
Jun 26, 2025
Nice view
Ian
Ian, 1-night trip
8/10 Good
Jul 17, 2025
Central
Steven
Steven, 1-night trip
10/10 Excellent
Jul 13, 2025
The room was spacious and lovely set up with kitchenette washer and dryer, also a balcony which is a plus had all the features we love including Foxtel, no need for soap they have all the dispenser solutions available even lotion it smells amazing. I will be back
VIVIENNE TIOMAI
VIVIENNE TIOMAI, 2-night trip
10/10 Excellent
Apr 13, 2025
Great location and good value for money.
Really friendly and helpful staff from both receptionists and woman who serviced the room. Great location in Townsville and food at Metropole also good. Decided to extend for an extra night as so good. Great value for money
Robin
Robin, 1-night trip
8/10 Good
May 22, 2025
Clean, quiet. Table and bedside table definitely in need of replacing.
Barbara
Barbara, 2-night trip
10/10 Excellent
Dec 1, 2024
Great location near lots of great restaurants and an easy walk to the city and Country Bank Stadium
Paul
Paul, 2-night trip
10/10 Excellent
Apr 2, 2025
Perfect Room!
Amazing place. Everything we needed was in the room. Especially appreciated the washer & dryer, even supplied a detergent packet. Wow!
Sandra
Sandra, 1-night trip
10/10 Excellent
Oct 17, 2023
Always a great place to stay.
Andrew
Andrew, 2-night trip
10/10 Excellent
Dec 30, 2022
Great stay.
Sean
10/10 Excellent
Mar 8, 2025
Great view from city facing balcony
Ken
Ken, 1-night trip
10/10 Excellent
Jun 20, 2024
Very comfortable and walkable distance to restaurants and shops!
Darren
Darren, 2-night trip
10/10 Excellent
Nov 14, 2024
Comfortable bed.
Monica
Monica, 1-night trip
10/10 Excellent
Aug 6, 2024
When staying in Townsville I always try to stay here. Just like and the staff are friendly as well.
Grant
Grant, 1-night trip
10/10 Excellent
Oct 25, 2024
Return stay.
Very clean and comfortable room with all amenities.
Verified traveler
3-night trip
10/10 Excellent
Sep 3, 2024
Staff in reception was very helpful
PHILIP
PHILIP, 1-night trip
8/10 Good
Apr 12, 2025
Arrived late and there was still an available front desk. The room facilities are complete, only the WIFI network is not stable. Recommended overall.
Verified traveler
1-night trip
10/10 Excellent
Aug 23, 2023
Hreat locatiom, friendly staff
David
David, 10-night trip
10/10 Excellent
Aug 11, 2024
Nice location and great room. Extremely comfy bed and clean rooms. Will be back!
Alex
Alex, 1-night trip
10/10 Excellent
May 5, 2024
Close to the stadium and restaurants all walkable.
Kerrie
Kerrie, 1-night trip
8/10 Good
Nov 16, 2024
Restaurant downstairs was great. Property was boring
Matt
Matt, 2-night trip
6/10 Okay
Jun 29, 2025
Not easy to find the reception on arrival as it is’ hidden’ at the back of the Metropole Pub, the room could have been cleaned properly, the balcony and its very basic furniture were covered in dust. The range hood doesn’t work and needs a good cleaning as well. The unit has a bathroom which is purposed built for people with a disability or mobility issues which makes it a little unpractical for people without disability.