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Hotel City

3.0 star property
Hotel connected to the convention center, within walking distance of Basilica of Santa Maria Novella

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Photo gallery for Hotel City

Stunning grand hallway with a high ceiling, stained glass design, and polished stone floor.
City Hotel offers a welcoming entrance with a sign above the door.
Relax in style with comfortable seating, a grand piano, and a beautiful view of lush greenery.
Classic hotel room with a large bed, wooden headboard, and flat-screen TV.
Relax in this elegant room with a high ceiling, stained glass windows, and comfortable wooden furniture.
In the heart of Florence, Hotel City offers a warm welcome. Stay connected with in-room WiFi, enjoy concierge services and multilingual staff, explore local meal delivery options or simply relax in front of the lobby TV. With an elevator and computer station on site, guests have praised the hotel's helpful staff for making their stay seamless.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Valet parking
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe
  • ATM/banking services
  • Multilingual staff
  • Concierge services
  • Tour/ticket assistance
  • TV in a common area
  • Lockers available

Feel at home (6)

  • Premium TV channels
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • Bathtub or shower
  • Deep soaking bathtub
$87 nightly
The total price is $110
Aug 19 - Aug 20
Total includes taxes and fees

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room with Private External Bathroom

Classic hotel room with a neatly made bed, wooden nightstand, and a painting of cherubs on the wall.

Double Room with Private External Bathroom

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Relax in a traditional room with a comfortable bed, wooden desk, and a bedside table with a lamp.

Family Suite

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Portable fan
  • 366 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Double Room

Relax in a well-appointed room with a comfortable bed, desk, and ample storage.

Deluxe Double Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Comfortable room with a neatly made bed, desk, and wardrobe, featuring a television and lamp.

Deluxe Twin Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 194 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Triple Room

Traditional hotel room with a large bed, bedside tables, and a wardrobe.

Comfort Triple Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 248 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double Room

Relax in a classic hotel room with a large bed, desk, and television.

Standard Double Room

7.4 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

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The price is $137
$110 nightly
$137 total
Total includes taxes and fees
Aug 10 - Aug 11
The Social Hub Florence Belfiore
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About the neighborhood

Map
Via Sant'Antonino 18, Florence, FI, 50123

What's nearby

  • Piazza di Santa Maria Novella - 3 min walk - 0.3 km
  • Cathedral of Santa Maria del Fiore - 5 min walk - 0.4 km
  • Piazza del Duomo - 6 min walk - 0.6 km
  • Ponte Vecchio - 9 min walk - 0.8 km
  • Uffizi Gallery - 11 min walk - 1.0 km

Getting around

  • Florence Airport, Peretola (FLR) - 27 min drive
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Florence Santa Maria Novella Station - 6 min walk
  • Porta al Prato Station - 17 min walk
  • Unità Tram Stop - 2 min walk
  • Valfonda - Stazione Santa Maria Novella Tram Stop - 4 min walk
  • Alamanni - Stazione Santa Maria Novella Tram Stop - 6 min walk

Restaurants

  • ‪Ristorante Lorenzo dè Medici - ‬1 min walk
  • ‪Pompi - ‬1 min walk
  • ‪Trattoria Cornelius - ‬2 min walk
  • ‪Panino Mondiale - Specialità Lampredotto - ‬3 min walk
  • ‪Antica Panineria Smn - ‬2 min walk

About this property

Hotel City

Hotel City offers a fantastic location, putting you just a 5-minute walk from Basilica of Santa Maria Novella and Central Market. Also, Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore are within just a 10-minute walk. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Unità Tram Stop is 2 minutes and Valfonda - Stazione Santa Maria Novella Tram Stop is 4 minutes.

Languages

Arabic, English, French, Italian, Spanish

At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Secured covered onsite valet parking (EUR 35 per day)
    • Secured covered onsite extended parking (EUR 35 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Traveling with children

  • Changing table

What to do

  • Private winery tours
  • Winery tours nearby

Working away

  • Computer station
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Mosquito nets
  • Wine tasting room
  • Lockers available
  • Reception hall

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair accessible
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 24
  • Front entrance ramp
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 31
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Smooth flooring in room
  • Tile flooring in room

Room amenities

Be entertained

  • 32-inch Smart TV
  • Premium digital channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Stocked minibar (select free items)
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Printer

Food and drink

  • Champagne service
  • Meal delivery service
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

Children & extra beds

  • Cribs/infant beds are available for EUR 5.0 per day
  • Rollaway beds are available for EUR 60.0 per day
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Covered valet parking costs EUR 35 per day
  • Covered extended parking costs EUR 35 per day

Policies

Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number IT048017A1QZJFLSUP

National rating

This property has received its official star rating from the local rating authority.

Also known as

Hotel City Hotel
Hotel City Florence
Hotel City Hotel Florence

Frequently asked questions

Does Hotel City offer free cancellation for a full refund?

Yes, Hotel City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel City?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel City?

Yes. Valet parking costs EUR 35 per day. Extended parking costs EUR 35 per day.

What are the check-in and check-out times at Hotel City?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-out is available.

What is there to do at Hotel City and nearby?

Recommended spots to visit include Basilica of Santa Maria Novella (3-min walk) and Piazza di Santa Maria Novella (4-min walk), along with Cathedral of Santa Maria del Fiore (6-min walk) and Piazza del Duomo (8-min walk).

Does Hotel City have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hotel City like?

Hotel City is a short 2-minute walk from Unità Tram Stop and 6 minutes' walk from Cathedral of Santa Maria del Fiore.

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Hotel City Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Train station
Shopping
Walking

What guests liked

  • The property is located near a wide variety of restaurants and within a short walking distance. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Excelente Location
Paulina Ferrer, 1-night trip

10/10 Excellent

The staff is kind, helpful and efficient
Sheila, 1-night trip

10/10 Excellent

Welcoming and helpful staff.
Caroline, 2-night trip

10/10 Excellent

Excelent location
Ivo, 2-night trip

10/10 Excellent

Easy check in process, comfortable, good location close to train station!
Katrin, 1-night trip

10/10 Excellent

The stay was very nice and the staff are so friendly and helpful. The only thing lacking is A/C or at least a ceiling fan. The hotel is clean and the room and bathroom was very spacious and updated.
Adriana, 1-night trip

10/10 Excellent

Hotel is older but well maintained. Staff were super helpful & allowed us to store our luggage before our room was ready & after we checked out so that we could explore unencumbered. Very close to shops & restaurants. An ideal location
Karen, 1-night trip

6/10 Okay

Good location. The listing said it included breakfast but when we arrived we were told that the breakfast was unavailable due to renovations to the dining room.
Robert, 2-night trip

8/10 Good

It is a good hotel near all attractions.
Sulaiman, 1-night trip

8/10 Good

Great location close to transit and major attractions. An older property but taken care of.
Patrick, 3-night trip

10/10 Excellent

Great location, beautiful room, and the front desk has someone attending 24 hours per day. They were always very friendly and helpful! We loved it.
Sara, 2-night trip

10/10 Excellent

Center of all. Many shops and restaurants
MERCY, 2-night trip

8/10 Good

Very easy to get around really Close to the train station. Lots of restaurants close by.
Colette, 5-night trip

6/10 Okay

staff was great, a/c wasn't. it was hot in Florence and the a/c did not keep up, the room was spartan, you can do better close by.
michael, 1-night trip

10/10 Excellent

This is a great hotel in the heart of Florence. The staff is welcoming and helpful. Awesome place!
Andres, 2-night trip

10/10 Excellent

Great location, only a few minute walk to the train station and also to main attractions. Staff was very friendly and helpful. Very clean property.
Jasmine, 3-night trip

10/10 Excellent

The staff is amazing: very thoughtful and caring
Elizaveta, 3-night trip

10/10 Excellent

The staff at the front desk was very nice. Great location with many restaurants around and near the train station. It was very convenient to and from the airport.
Evelyne Ling and Oxana, 3-night trip

10/10 Excellent

Our front desk staff person, Erin was awesome. Incredibly friendly, extremely helpful and knowledgeable and caring about doing a great job for the client.
Bernice, 5-night trip

6/10 Okay

Great location but tired hotel with a curious arrangement for bathrooms etc.
Mark, 1-night trip

8/10 Good

Pros: Location (close to train station, lots to do), excellent staff. Cons: Rooms are a bit dated, A/C struggled. I would stay again.
George, 7-night trip

4/10 Poor

Bathroom was not in the room
Shaiful, 1-night trip

10/10 Excellent

Great Stay with Excellent Staff and Clean Facilities I had a very positive experience at this hotel. It’s just a five-minute walk to the train station, making it super convenient for getting around. The area outside felt safe and well-maintained, which added to the overall comfort of the stay. The hotel itself was very clean, and the bathroom had excellent water pressure in the shower—a small detail that made a big difference. The towels were high-quality, and the air conditioning was impressively cold, which was much appreciated during the warm weather. The beds were on the smaller side—even smaller than standard twin beds—and not the most comfortable, but still fine for a short stay. One of the highlights was the staff, who were friendly, helpful, and accommodating. They even stored our bags for the day after checkout, which was a huge help. Overall, I’d definitely recommend this hotel for its cleanliness, convenience, and outstanding service. A great choice for travelers looking for a solid and safe place to stay.
Barbara, 1-night trip

10/10 Excellent

Good stay, really nice staff, a bit loud with the construction but theyre upgrading the hotel so thats temporary
Carroll, 2-night trip

10/10 Excellent

The staff were extremely welcoming and friendly. They were very responsive to any needs that we had and offered re ommendations for things to see and do in the city.
Monica, 2-night trip