We really enjoyed our stay. The room was a good size and comfortable, although some rooms are smaller than the one we had. The hotel is situated in a quiet area with plenty of services and excellent restaurents nearby. It is a little way from the tourist centre of Bergamo, but within walking distance (15min) and we liked being in a more genuine less touristy area. The owners and small staff are very friendly and helpful, but not all of them speak English. Breakfast is simple, and you can either eat in the lobby or have it delivered to your room with no extra charge. The entrance is very difficult to find, and it is not clear where to go once you enter the courtyard (steps behind and to the left and then first floor for reception) - some clearer signs would make a lot of difference. Other negatives, there is no safe in the room and the bathroom smelled slightly of damp. However on the whole I would stay here again and recommend the hotel to others as good value for money