Islamabad Serena Hotel

5.0 star property
Luxury hotel in Islamabad with 5 restaurants and spa

Choose dates to view prices

Photo gallery for Islamabad Serena Hotel

Exterior - Islamabad Serena Hotel (Islamabad)
Lobby sitting area - Islamabad Serena Hotel (Islamabad)
Outdoor pool - Islamabad Serena Hotel (Islamabad)
Interior - Islamabad Serena Hotel (Islamabad)
Interior - Islamabad Serena Hotel (Islamabad)
At Islamabad Serena Hotel, unwind with a Thai massage at the Maisha Spa or indulge in Asian cuisine at one of the 5 on-site restaurants. With free daily manager's reception and breakfast buffet, this luxury hotel offers a warm welcome to its guests who praise the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Pool
  • Connecting rooms available
  • Free breakfast
  • Spa
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 5 restaurants
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Free airport shuttle
  • Fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • 2 coffee shops/cafes
  • Massage/treatment rooms

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
$134 nightly
The total price is $163
Dec 21 - Dec 22
Total with taxes and fees

Why we love this property

Wellness retreat
Immerse in daily spa treatments at the full-service spa with couples rooms. Relax in the sauna, hot tub, or steam room after a garden stroll.
Luxury garden retreats
Wander through lush gardens at this luxury hotel. The rooftop terrace and garden-view restaurant offer perfect spots for scenic relaxation.
Culinary paradise
Feast at 5 restaurants or 2 cafes, with garden views and Asian cuisine options. A 24-hour buffet keeps hunger at bay, plus free breakfast starts each day.

Room options

Available filters for rooms
Showing 9 of 9 rooms

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 374 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 374 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Club King

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Club Twin

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 390 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 583 sq ft
  • Sleeps 2
  • 1 King Bed

Presidential Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 2116 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 650 sq ft
  • Sleeps 2
  • 1 King Bed

Premier Room, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 374 sq ft
  • Sleeps 2
  • 1 King Bed

Royal Club King

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Khayaban-e-Suharwardy G-5/1, Islamabad, Federal Capital Territory, 44000

What's nearby

  • Embassy of Italy - 19 min walk - 1.6 km
  • Supreme Court of Pakistan - 20 min walk - 1.7 km
  • Rawal Lake - 1 min drive - 1.2 km
  • Embassy of the United States of America - 1 min drive - 1.9 km
  • Lake View Park - 1 min drive - 2.3 km

Getting around

  • Benazir Bhutto Intl. Airport (ISB) - 35 min drive
  • Free airport shuttle

Restaurants

  • ‪Canadian Club - ‬19 min walk
  • ‪Rakaposhi, Serena Hotel - ‬8 min walk
  • ‪BBQ Tonight - ‬3 min drive
  • ‪Omar Khayam Restaurant - ‬5 min drive
  • ‪Club 21 (French Club) - ‬13 min walk

About this property

Islamabad Serena Hotel

Take in the views from the rooftop terrace when you stay at Islamabad Serena Hotel. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Zamana Restaurant, one of 5 restaurants, serves Asian cuisine and is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a free airport shuttle, and a fitness center. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 387 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 15
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • Up to 2 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free onsite self parking
    • Onsite parking limited
DONE

Transfers

    • Free airport shuttle on request (available 24 hours)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:30 AM
  • 5 restaurants
  • 2 coffee shops
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • 24-hour business center
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Accessible airport shuttle

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Maisha Spa has 16 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Zamana Restaurant - Overlooking the garden, this buffet restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner. Open 24 hours.
Wild Rice - Overlooking the garden, this restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services, spa treatments, and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay

Also known as

Islamabad Serena
Islamabad Serena Hotel Hotel
Islamabad Serena Hotel Islamabad
Islamabad Serena Hotel Hotel Islamabad

Frequently asked questions

Does Islamabad Serena Hotel offer free cancellation for a full refund?

Yes, Islamabad Serena Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Islamabad Serena Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Islamabad Serena Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Islamabad Serena Hotel?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Islamabad Serena Hotel?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Islamabad Serena Hotel?

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Islamabad Serena Hotel and nearby?

Have fun with nearby activities like hiking and horseback riding. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Islamabad Serena Hotel also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Islamabad Serena Hotel?

Yes, there are 5 onsite restaurants, featuring Asian cuisine and garden views.

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Reviews

Islamabad Serena Hotel Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

9.0

Staff & service

8.6

Eco-friendliness

9.0

Property conditions & facilities

Popular mentions

Service staff
Room
Food
Family friendly
Lobby
Room service
Spa
View

Reviews

10/10 Exceptional

Amazing stay , kind attentive staff , attention to detail in every aspect. Looking forward to our next stay here.
Nasreen, 1-night trip

8/10 Very good

Excellent place for break between journeys.
Hasan, 1-night trip

10/10 Exceptional

Great classic hotel
Ahmad, 1-night trip

10/10 Exceptional

Would return again
Naseem, 1-night trip

10/10 Exceptional

So neat and excellent place
tamim, 4-night trip

10/10 Exceptional

Excellent
Uswa, 1-night trip

10/10 Exceptional

Staying at Serena for the 2nd time - Pakistani hospitality at its finest! They go above and beyond with everything they do, from the complimentary airport/bus terminal pickup to the warm reception (greetings & welcome drinks), to the ambiance /architecture (simple yet classy), the food and the facilities - everything is top notch. Lastly, icing on the cake is that they gladly extended my stay for a couple of hours! Will definitely stay here again another time.
Rehan, 1-night trip

10/10 Exceptional

Overall experience was wonderful the service was great
Robeena, 1-night trip

2/10 Poor

Lack of housekeeping maintenance

Shower drain was too slow. Water was overflowing .
Shainoor, 1-night trip

10/10 Exceptional

Perfect in all respects.
John, 2-night trip

10/10 Exceptional

Still here. All good
Mohamood, 1-night trip

10/10 Exceptional

Excellent services
tamim, 1-night trip

10/10 Exceptional

MashAllah everything was great at this property very nice and clean ambiance staff was very nice and cooperative.
Mohammad, 3-night trip

10/10 Exceptional

neat clean and great food and I met my future wife there so all great
Syed, 4-night trip

10/10 Exceptional

Very friendly staff
Rehan, 1-night trip

10/10 Exceptional

A true 5 star hotel in this part of the world. Most hotels which claim to be stars tend to at best 3&1/2 to 4 stars by European and North American standards. But this one was truly exceptional. The friendliness of the staff to good and service is impeccable. Keep it up
Firozali H., 1-night trip

8/10 Very good

When I arrived at the reception, I was greeted warmly, which felt very welcoming. On my request, they kindly extended the checkout time to 2 pm. The food quality was average; we had Lebanese cuisine. Unfortunately, we missed the breakfast and instead went to Rakaposhi Café, but based on the experience, I would rate the breakfast 3 stars. Overall, the property appears a bit old and could benefit from some upgrades. However, the location is fantastic, very central, and ideal for tourists.
Moiz, 1-night trip

10/10 Exceptional

Fantastic place!!
Thomas, 4-night trip

10/10 Exceptional

Luke was super helpful at check-in.
Salman, 1-night trip

10/10 Exceptional

Dear Serena Team, I would like to express my sincere gratitude for yet another pleasant and comfortable stay. Whenever I stay at Serena Hotel, it truly feels like a home away from home. I would especially like to acknowledge Mr. Nouman for his exceptional courtesy and assistance. His professionalism and kind support make the check-in process and all other arrangements seamless and efficient. Thank you once again for your outstanding hospitality. I look forward to staying at Serena during my future visits to Islamabad.
SHEIKH, 1-night trip

10/10 Exceptional

Beautiful artitechture
Shahzad, 1-night trip

10/10 Exceptional

Beautiful hotel
Kamal, 1-night trip

8/10 Very good

It was good experience
Mohammad, 2-night trip

4/10 Fair

Overall it’s a fine hotel but staff not very helpful and the cafeteria is like a zoo. You get up your seat is gone. Food comes cold and when you let them know the serves touches the food with his hands to see temperature “oh sorry sir your right” lol. Hygiene issues all over the hotel. Overall for the price in Islamabad, overpriced and bad. Now the good— hmm can’t think of anything
Anas, 1-night trip

8/10 Very good

Property is great and clean. Great staff as well. Bed is below par for the standard of Serena. Spring mattress which is in need for changing.
Haris, 1-night trip