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Hotel Milam, Michelin Key winner

4.0 star property
Tulum hotel with spa and outdoor pool

Choose dates to view prices

La Veleta’s Hotel Milam invites you to unwind with a swim-up bar, poolside bar, and rejuvenating spa treatments like deep-tissue massages. Enjoy fine dining at MILAM restaurant, stay connected with in-room WiFi, and take advantage of bike rentals and luggage storage.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Pool bar
  • Swim-up bar
  • Beach shuttle
  • Air conditioning
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Private pool
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Premium bedding
  • Bathrobes
$532 nightly
The total price is $647
Dec 15 - Dec 16
Total with taxes and fees

Why we love this property

Dive-in luxury
Pool perfection awaits with a swim-up bar and poolside bar at this hotel. The outdoor and private pool areas feature comfy loungers and umbrellas.
Spa escape destination
The full-service spa offers daily treatment options, from aromatherapy to body scrubs. Deep-tissue massages revitalize while the hot tub and mud bath await.
Delicious dining options
This hotel offers a restaurant and 2 bars for culinary pleasure. Continental breakfast and private picnics create memorable dining experiences.

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Grand Room

Grand Room | Premium bedding, iron/ironing board, free WiFi, bed sheets

Grand Room

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Private pool
Air conditioning
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Private bathroom
Bathrobes
  • 645 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | Premium bedding, iron/ironing board, free WiFi, bed sheets

Premium Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Deck/patio
Separate dining area
Private pool
Air conditioning
Dining table
Hypo-allergenic bedding
Pillow menu
4 bedrooms
  • 1025 sq ft
  • 4 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Queen Bed

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Dec 18 - Dec 19
Total with taxes and fees
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About the neighborhood

Map
Calle 10 Sur, La Veleta, Tulum, QROO, 77765

What's nearby

  • Holistika Art Walk - 8 min walk - 0.7 km
  • Hospital de Tulum - 4 min drive - 1.8 km
  • Dos Aguas Park - 6 min drive - 2.5 km
  • Tulum Beach - 14 min drive - 6.6 km
  • Tulum Mayan Ruins - 16 min drive - 9.2 km

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive
  • Beach shuttle (surcharge)

Restaurants

  • ‪El Agavero - ‬16 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬7 min walk
  • ‪La Consentida - ‬14 min walk
  • ‪mera - ‬12 min walk
  • ‪Pepe The Best Taco! - ‬7 min walk

About this property

Hotel Milam, Michelin Key winner

At Hotel Milam, Michelin Key winner, you'll be within a 15-minute drive of Tulum Mayan Ruins and Tulum Beach. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, facials, or aromatherapy. An outdoor pool, a poolside bar, and a bar/lounge are other highlights.

At a glance

DONE

Hotel size

    • 36 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (17 years old and younger) not allowed
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Onsite garage
DONE

Offsite

    • Beach shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Private picnics

What to do

  • Beach shuttle (surcharge)
  • Hiking/biking trails
  • Access to nearby outdoor pool

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Beach shuttle (surcharge)
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • An outdoor pool
  • Bicycle parking
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

What to enjoy

  • Private pool

Freshen up

  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body scrubs. The spa is equipped with a mud bath and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

MILAM - Onsite fine-dining restaurant.

Fees & policies

Refundable deposits

  • Deposit: MXN 2000 per accommodation, per day

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 650 per person
  • Beach shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit, and outdoor lighting on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

MILAM
Hotel Milam
Milam, Michelin Key Winner
Hotel Milam, Michelin Key winner Hotel
Hotel Milam, Michelin Key winner Tulum
Hotel Milam, Michelin Key winner Hotel Tulum

Frequently asked questions

Does Hotel Milam, Michelin Key winner offer free cancellation for a full refund?

Yes, Hotel Milam, Michelin Key winner does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Milam, Michelin Key winner?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 11:00 PM.

Are pets allowed at Hotel Milam, Michelin Key winner?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at Hotel Milam, Michelin Key winner?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon.

What is there to do at Hotel Milam, Michelin Key winner and nearby?

Have fun during the warmer months with activities such as hiking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Milam, Michelin Key winner also has private pools and access to a nearby outdoor pool.

Are there restaurants at or near Hotel Milam, Michelin Key winner?

Yes, there's an onsite restaurant, MILAM.

Does Hotel Milam, Michelin Key winner have any outdoor private spaces?

Yes, every room features a private pool.

What's the area around Hotel Milam, Michelin Key winner like?

Hotel Milam, Michelin Key winner is in La Veleta, a short 8-minute walk from Holistika Art Walk.

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Hotel Milam, Michelin Key winner Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Very nice and clean hotel.
Emery E, 2-night trip

10/10 Exceptional

Everything was beautiful! The staff was friendly, food was tasty and the room was amazing !
Sherya, 4-night trip

10/10 Exceptional

Clean and comfortable. Hot water did not work on the 1st floor but we used the beautiful outdoor shower
Marcus, 4-night trip

10/10 Exceptional

The grounds are stunning so tranquil. Clean & service from staff is 10/10
Kali, 3-night trip

10/10 Exceptional

Great scenery
King, 4-night trip

10/10 Exceptional

Hotel was absolutely stunning! The pool in the room was a nice touch and very unique .
Luis A, 4-night trip

10/10 Exceptional

A beautiful property with attentive and friendly staff! The restaurant food was amazing!!
Julie, 2-night trip

10/10 Exceptional

Very kind and welcoming
Aaliyah, 4-night trip

10/10 Exceptional

My husband and I went to relax and enjoy his birthday! The hotel was amazing!
Quianna, 3-night trip

10/10 Exceptional

One of the best hotels I’ve stayed in Tulum. Very clean and spacious. Staff is incredible and super accommodating. I will recommend place to friends and family
Susan, 1-night trip

10/10 Exceptional

Excellent experience the resort and pool is gorgeous. Loved that they had a hot tub and the food is just to die for. The only downside is you have to put down a deposit I didn’t see that in fine print unfortunately. The room is beautiful but the
Ronald, 1-night trip

10/10 Exceptional

Wish I would’ve stayed longer! I only wish my room pool was heated. It was really cold. Everything else was AMAZING!
Alesha, 1-night trip

10/10 Exceptional

Great Hotel, Great Staff, will definitely be back!!
Leticia, 2-night trip

10/10 Exceptional

I had a wonderful stay at hotel Milam! The food was delicious the staff were very pleasant and it was such a peaceful environment that we didn’t even need to go to the beach. I’d definitely revisit in the future. Also shoutout to Jay at the front desk his customer service was superb!
Christina, 5-night trip

10/10 Exceptional

Excellent customer service and very Clean rooms. Exceptional service everybody was so nice they mad my stay very comfortable. I highly recommend.
Elvis, 4-night trip

10/10 Exceptional

Property look exactly like website. Staff were welcoming and helpful. Jay and Hy-me (please forgive me if the spelling is incorrect) were exceptional and took care of our needs. Great quiet couples getaway will definitely return.
Stephenie, 4-night trip

10/10 Exceptional

Our stay was amazing. The food was fantastic, service was wonderful, and everything was so beautiful. Lots of thoughtful touches. Would definitely stay here again, 10/10 recommend!
Natalie, 3-night trip

10/10 Exceptional

We had SUCH. Great time at this hotel. The service was fantastic, the front desk was always a WhatsApp away and worked so hard to make our trip unforgettable. We had so many great meals at the restaurant with fantastic drinks and every server was sweet and friendly. Will definitely recommend to anyone considering coming to tulum for a healing getaway.
Aliss, 7-night trip

10/10 Exceptional

This was the best hotel ever , i am so happy I choose this property to spend my anniversary with my man . Great service, very clean , very friendly and it was beautiful wow . I will definitely visit again . Highly recommended.
era, 4-night trip

10/10 Exceptional

Our group of 5 girls loved hotel, it was close to everything, 10 min drive to downtown and 15 mins to the beach. We had private transportation for our whole trip so it is convenient. The hotel is really nice, it has the Tulum jungle vibe. We got the 4 bedroom villas and loved it. Front desk was very helpful ans responsive thru WhatsApp when we needed something. We would definitely come back and stay here again.
Carolyn, 3-night trip

10/10 Exceptional

Beautiful space!
Tatiana, 1-night trip

10/10 Exceptional

Wonderful hotel! The room is beautiful! Staff was great! We will be back

10/10 Exceptional

Genuinely fabulous. The grounds and room are top notch and maintained constantly to a high level. Staff are very attentive and speak English well. Food and drinks are high quality. Great bang for the buck!
Michael, 3-night trip

8/10 Very good

The aesthetics were definitely on point & the staff were very welcoming & helpful. However, not an all-inclusive hotel.
Ayooluwa, 4-night trip

10/10 Exceptional

The room is immaculate and such a wonderful setup. The restaurant has great food options and very flavorful. The pool to us in the room was more an aesthetic versus practical use due to the temperature, but gorgeous non the less.
Sixto, 3-night trip