Surrounded by a national park, Acacia Galapagos Boutique Hotel offers an idyllic getaway. Relax in the rooftop spa tub or lounge by the outdoor pool with sun loungers. With free full breakfast and WiFi, concierge services, and a nature reserve on site, this hotel is perfect for those seeking adventure and relaxation.
C/ Floreana Y Matazarnos, Puerto Ayora, Islas Galápagos, 200350
What's nearby
Malecon - 10 min walk - 0.9 km
Charles Darwin Research Station - 11 min walk - 1.0 km
Las Ninfas Lagoon - 11 min walk - 1.0 km
Playa de los Alemanes - 16 min walk - 1.3 km
Tortuga Bay Beach - 2 min drive - 1.1 km
Getting around
Isla Baltra (GPS-Seymour) - 69 min drive
Restaurants
Almar Lounge & Grill Bar - 8 min walk
El Muelle De Darwin - 2 min walk
TJ Restaurant - 6 min walk
Golden Prague Galapagos - 5 min walk
Il Giardino - 3 min walk
About this property
Acacia Galapagos Boutique Hotel
Acacia Galapagos Boutique Hotel features a rooftop terrace and puts you just steps from Galápagos National Park. Guests can get a morning swim in at the outdoor pool, and the hot tub makes for a relaxing end to the day. Fellow travelers love the helpful staff.
Languages
English, German, Spanish
At a glance
Hotel size
8 rooms
Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18
Check-out time is 10:00 AM
Special check-in instructions
The front desk is open daily from 6:00 AM - 10:00 PM
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children may not be eligible for complimentary breakfast
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 6:30 AM–9:00 AM
What to do
Ecotours nearby
Hiking/biking trails nearby
Scooter/moped rentals nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Luggage storage
Pool loungers
Facilities
Safe-deposit box at front desk
Rooftop terrace
Television in common areas
An outdoor pool
Hot tub
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Handrails in stairways
Upper floors accessible by stairs only
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Home comfort
Air conditioning
Bathrobes
Sleep well
Down comforter
Premium bedding
Free crib/infant bed
Freshen up
Rainfall showerhead
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
Children & extra beds
Rollaway beds are available for USD 70 per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number 59033020
Also known as
Acacia Galapagos Boutique
Acacia Galapagos Boutique Hotel Hotel
Acacia Galapagos Boutique Hotel Puerto Ayora
Acacia Galapagos Boutique Hotel Hotel Puerto Ayora
Frequently asked questions
Is there a pool at Acacia Galapagos Boutique Hotel?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Acacia Galapagos Boutique Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Acacia Galapagos Boutique Hotel?
Sorry, there's no onsite parking at Acacia Galapagos Boutique Hotel.
What are the check-in and check-out times at Acacia Galapagos Boutique Hotel?
Check-in start time: 1:00 PM; Check-in end time: 9:00 PM. Check-out time is 10:00 AM.
What is there to do at Acacia Galapagos Boutique Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes spelunking and ecotours. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool.
What's the area around Acacia Galapagos Boutique Hotel like?
Acacia Galapagos Boutique Hotel is a short 1-minute walk from Galápagos National Park and 10 minutes' walk from Malecon.
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Acacia Galapagos Boutique Hotel Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
10/10
Staff & service
9.4/10
Amenities
9.8/10
Property conditions & facilities
9.6/10
Eco-friendliness
Popular mentions
Breakfast
Service staff
Location
Room
Tours
Trip
What guests liked
Breakfasts were fantastic, delicious, and abundant with a variety of options. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Dec 28, 2024
I loved everything about this place staff, food, hospitality and room.
Danny J
Danny J, 10-night trip
10/10 Exceptional
Dec 3, 2024
Honeymoon
Perfect location in town to be able to walk to restaraunts and then hike out to Tortuga Bat. Staff was super helpful and room was comfy
Kylie
Kylie, 2-night trip
10/10 Exceptional
Feb 19, 2024
Good location, friendly and helpful service, attractively designed and comfortable rooms, good breakfast
walter
walter, 2-night trip
10/10 Exceptional
Apr 17, 2025
Awesome Place To Stay!!
We absolutely loved Acacia House. All of the employees are fabulous and want to make your stay the best it can be. We stayed in #202 which overlooked the pool. We had a king bed and the room was large and the bathroom had a nice tub and shower and a nice balcony that looked over the pool. We had a great breakfast which included eggs your way, avocado, toast, yogurt, granola and fresh fruit and a fresh juice & coffee. It was soooo much food but excellent!! Ohhh and also empanadas and bacon. The location is perfect. It’s about a block or so off the Main Street. So many restaurants within 2 min walk and also a salon and place for excellent massages. Whatever you need Bente and her wonderful staff can arrange for you.
The beds and linens were so comfy! The pool was perfect! We absolutely recommend this hotel. I promise, you will love it!
Jennifer Cristin
Jennifer Cristin, 4-night trip
10/10 Exceptional
May 10, 2024
Very helpful staff
Vinod
Vinod, 5-night trip
10/10 Exceptional
Apr 9, 2024
Claudia provided outstanding service and advice making our stay there great. She was very warm, welcoming and a wonderful hostess.
Arlene
Arlene, 4-night trip
10/10 Exceptional
Nov 9, 2024
The staff here are the friendliest, most helpful, most thoughtful and most professional I have encountered in the 58 countries I have visited. They absolutely added to the specialness of our honeymoon. And everything else about the hotel was amazing, from the size, decor, maintenance and cleanliness of the rooms, to the deliciousness of the food. I would like to thank all of the staff for making our trip so memorable. You are truly the best!
Laurence
Laurence, 7-night trip
10/10 Exceptional
Nov 2, 2024
Perfect base to explore Galapagos
This was the second time we stayed at Acacia during our trip. I can’t recommend this hotel highly enough.
The staff are so kind, considerate and professional. The rooms are a pleasure to sleep in, always immaculate, freest and clean.
There is a tranquil foyer, landing area which is a great spot for looking at the sea, reading or just resting.
The location is ideal for Santa Cruz, just off the Main Street, quiet enough for a peaceful sleep.
A big mention must go to Jose, Claudia and Carolina who made us feel most welcome.
Thank you for a.very pleasant stay.
Ian
Ian, 1-night trip
10/10 Exceptional
Nov 20, 2023
Hotel Acacia was fantastic. It's the perfect location, clean spacious rooms that they tidy for you every day. The breakfast included is delicious. The staff is truly amazing. They noticed my birthday was coming up after asking to see my passport at check in and surprised me with a cake and candle for my birthday breafast. Everyone is helpful and thoughtful. I really loved my stay here.
Nahal
Nahal, 7-night trip
10/10 Exceptional
Jul 4, 2023
We stayed at Hotel Acacia for 6 nights, and we were extremely pleased with its clean rooms, excellent staff, and delicious breakfast! The hotel is perfectly situated in Puerto Ayora, walkable to everything in town. The hotel crew also connected us to an agency that helped us book day tours, with which we embarked on the tours to North Seymour and Pinzón. They also helped us coordinate transportations to and from the airport. Our trip to the Galapagos was made perfect by Hotel Acacia! Thank you!!
Kei
Kei, 6-night trip
10/10 Exceptional
Jun 23, 2023
The Acacia is absolutely everything a boutique hotel should be. The small staff, led by Carolina could not have been more welcoming. Our room was on the smaller side but very well designed to be comfortable and useful. Pool area is tranquil and very beautiful. Breakfasts were fantastic cooked and served fresh. The property is a short half block from the main waterfront area. There was also great laundry service at $2 a kilo that made the rest of our trip much more convenient. Could not recommend this experience more highly. Absolute excellence.
Yurleidis
Yurleidis, 2-night trip
6/10 Good
Mar 3, 2024
The room was clean and the cold ac.
Check in staff were pushy. She asked 3 times what tours we were going on. She spoke loading and fast. My English isn’t perfect and when I asked her to slow down and repeat herself, the manager was giggling.
You have provide your room key as collateral forms beach towel. They also want to know exactly what time you are having breakfast each day ahead of time. I will not stay here again. The location is perfectly central though in downtown.
Garrett
Garrett, 2-night trip
10/10 Exceptional
Jun 2, 2024
Excelente hotel!
Incrivel, otimo atendimento! Hotel limpio e com una pisicao privilegiada no centro de tudo. Otimo atendimento do José...
Claudia
Claudia, 2-night trip
10/10 Exceptional
Mar 22, 2024
Väldigt bra hotell
Fantastiskt mysigt hotell, underbar personal, vi rekommenderar det väldigt varmt.
Luminita
Luminita, 3-night trip
8/10 Very good
Sep 24, 2023
Encanto.
Hotel pequeno e calmo. Otima localizacao. Atendimento agradavel. Quando temos que sair cedo, antes do café, para os passeios, eles preparam uma cesta de alimentos para levar-mos. São muito atenciosos. Só teve um problema em usar a hidromassagem. A funcionaria teve problemas em liga-la. Parece que havia um problema com a Hydro, Ele nao tem serviço de bar e restaurante mas, 1 rua abaixo estão localizados todos os restaurantes.
maria v A
maria v A, 4-night trip
10/10 Exceptional
Jul 26, 2023
Muy bonito hotel, muy tranquilo y con muchos buenos detalles la atención personalizada y Carolina de recepción hace extraordinariamente su trabajo facilitando todo y orientando todoooo