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BYPILLOW Crosstown

3.0 star property
City-center hostal within walking distance of Plaza de Santa Ana

Choose dates to view prices

At BYPILLOW Crosstown, you're close to Puerta del Sol and Gran Via. Connect with in-room WiFi, enjoy a 24-hour front desk and helpful staff that has impressed previous guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Non-smoking

Main amenities (3)

  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning

Feel at home (4)

  • Television
  • Daily housekeeping
  • Elevator
  • Hair dryer
$85 nightly
The total price is $94
Jan 5 - Jan 6, 2026
Total with taxes and fees

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Economy Double Room

Economy Double Room | Iron/ironing board, free WiFi, bed sheets

Economy Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Satellite channels
Daily housekeeping
  • 108 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Terrace

Family Room, Terrace | Iron/ironing board, free WiFi, bed sheets

Family Room, Terrace

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Satellite channels
Daily housekeeping
  • 205 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room | Iron/ironing board, free WiFi, bed sheets

Family Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Satellite channels
Daily housekeeping
  • 205 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Triple Room

Triple Room | Iron/ironing board, free WiFi, bed sheets

Triple Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Satellite channels
Daily housekeeping
Iron/ironing board
  • 178 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Iron/ironing board, free WiFi, bed sheets

Superior Double Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Satellite channels
Daily housekeeping
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Terrace

Superior Double Room, Terrace | Iron/ironing board, free WiFi, bed sheets

Superior Double Room, Terrace

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Satellite channels
Daily housekeeping
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, Terrace

Double Room, Terrace | Iron/ironing board, free WiFi, bed sheets

Double Room, Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Satellite channels
Daily housekeeping
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets

Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Satellite channels
Daily housekeeping
  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Iron/ironing board, free WiFi, bed sheets

Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Satellite channels
Daily housekeeping
  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | Iron/ironing board, free WiFi, bed sheets

Single Room

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Satellite channels
Daily housekeeping
Iron/ironing board
  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

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Jan 5 - Jan 6, 2026
Total with taxes and fees
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About the neighborhood

Map
Calle de Jesús y María 12, Madrid, 28012

What's nearby

  • Plaza de Santa Ana - 5 min walk - 0.4 km
  • Plaza de España - Princesa - 6 min walk - 0.6 km
  • Plaza Mayor - 7 min walk - 0.6 km
  • Puerta del Sol - 8 min walk - 0.7 km
  • Gran Via - 13 min walk - 1.1 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive
  • Madrid (XOC-Atocha Train Station) - 17 min walk
  • Atocha Cercanías Station - 18 min walk
  • Madrid Atocha Station - 18 min walk
  • Tirso de Molina Station - 2 min walk
  • La Latina Station - 5 min walk
  • Lavapies Station - 6 min walk

Restaurants

  • ‪Pum Pum Bakery - ‬1 min walk
  • ‪El Cinco De Tirso - ‬3 min walk
  • ‪Taberna Tirso de Molina - ‬1 min walk
  • ‪Casa de Granada - ‬3 min walk
  • ‪Ramen Bar - ‬3 min walk

About this property

BYPILLOW Crosstown

BYPILLOW Crosstown offers a great location, putting you within just a 10-minute walk of Plaza Mayor and Puerta del Sol. Also, Royal Palace of Madrid and Gran Via are within a 15-minute walk. Fellow travelers love the helpful staff. Public transportation is just a short walk: Tirso de Molina Station is 2 minutes and La Latina Station is 5 minutes.

At a glance

DONE

Hotel size

    • 55 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • 24-hour front desk

Accessibility

  • Elevator
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 25+ Mbps)

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of EUR 10 (subject to availability)

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Diners Club
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

BYPILLOW Crosstown Hostal
BYPILLOW Crosstown Madrid
Crosstown by Pillow Madrid
BYPILLOW Crosstown Hostal Madrid

Frequently asked questions

Does BYPILLOW Crosstown offer free cancellation for a full refund?

Yes, BYPILLOW Crosstown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at BYPILLOW Crosstown?

Sorry, pets aren't allowed.

Is parking offered on site at BYPILLOW Crosstown?

Sorry, there's no onsite parking at BYPILLOW Crosstown.

What are the check-in and check-out times at BYPILLOW Crosstown?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 10 (subject to availability).

Is there an onsite casino at BYPILLOW Crosstown?

No, this hostal doesn't have a casino, but Casino Gran Via (14-min walk) is nearby.

What's the area around BYPILLOW Crosstown like?

BYPILLOW Crosstown is in Madrid Centro, a short 2-minute walk from Tirso de Molina Station and 7 minutes' walk from Plaza Mayor.

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Reviews

BYPILLOW Crosstown Reviews

9.0

Wonderful

9.2

Cleanliness

8.4

Amenities

9.4

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Many good bars and restaurants are within walking distance. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Location
Service staff
Bed

Reviews

10/10 Exceptional

Great location, clean and comfortable
Laura, 1-night trip

10/10 Exceptional

Great location. Many good bars and restaurants within walking distance. Close to the subway as well.
Peter R, 2-night trip

10/10 Exceptional

Great location - near to a cafe, supermarket and metro stop and only a short walk right into the heart of Madrid but keeps you away from the hustle & bustle to give a quieter hub. Clean, modern, facilities exactly what you need! Staff very friendly and everything very easy to use!
Rebecca, 3-night trip

8/10 Very good

Conveniently located and comfortable

Very comfortable bed and pillows- tight on space around the bed and no room to leave suitcase open; I had a sigle occupancy room hence that might be the issue. I had a room on the back so it was very quiet. Reception staff helpful and welcoming. Toiletries provided.
Daniela, 2-night trip

10/10 Exceptional

The staff was friendly and accommodating. Many interesting places were walking distance from the property. I wish the room itself had been cleaner and in better condition but overall, it was okay. Only spent time in the room to sleep and shower.
Reina, 4-night trip

8/10 Very good

Madrid

Overall a decent hotel. I’d stay here again. WiFi was good. The standard room was large and newly refurbished. A large bathroom. Close to the Metro and grocery stores a Carrefour and Lidl. A couple things: no safe in the room, the AC temp was set by the front desk reception and the water temperature in the shower fluctuated from warm to cold in the morning. Overall good value.
Michael, 3-night trip

10/10 Exceptional

Friendly and helpful staff. Palace, Opera, Sol area walkable
Sankar, 2-night trip

10/10 Exceptional

Lots of restaurants around!!!!
Erasmo Salinas, 1-night trip

10/10 Exceptional

The staff had great attention to my needs and a friendly face at all times.
Daniela, 2-night trip

10/10 Exceptional

Amazing Experience at Crosstown Hotel in Madrid!

We had an absolutely excellent experience at Crosstown Hotel. What stood out the most was the staff—so kind, professional, and attentive! Special thanks to Juan, Juan Manuel, and every other Juan who helped us—they were all incredibly courteous and made us feel at home. The hotel itself is spotless, very clean and well-maintained. The location is unbeatable—close to great restaurants, beautiful churches, and all the major spots in Madrid. I highly recommend Crosstown Hotel 100%. If you're visiting Madrid, this is the place to stay!
luis, 3-night trip

10/10 Exceptional

Great Stay :)

Most amazing & welcoming stay! Highly Recommend for those who want a city break. The staff were absolutely amazing & helpful! Great locker room after checked out for luggage also :)
Lucy, 6-night trip

10/10 Exceptional

Friendly staff clean facility. Good location.
Bevin, 2-night trip

10/10 Exceptional

The room was small for our family of 4, but it was only a one-night stay before heading home. It was a great location to walk around. The room was quiet and the beds were comfortable.
Temple, 1-night trip

10/10 Exceptional

Very nice staff. They had lockers to put your belongings in case you arrive before check in. Clean and quiet as well.
Zachariah, 1-night trip

10/10 Exceptional

We booked extremely last minute and It was very easy. The staff was incredibly kind and helpful. We got an upgrade and the room is very cute! Very walkable and many dining options. Cannot recommend enough!
Tyler, 1-night trip

8/10 Very good

Convenient location. 2 mins walk to the metro station. 5-10 mins walk to Sol.
Aarzoo, 3-night trip

8/10 Very good

Great central location but quiet

All in all happy with our stay in this hotel. Location was perfect in the middle of the city with walking distance to basically everything but on a quiet street so we could get proper sleep. The staff were very nice as well and after check out we could leave our luggage for the whole day at the hotel before leaving in the evening. Room was nice and the bed was very comfortable. The only minus is that there is no heating in the bathroom so the bathroom is pretty cold.
2-night trip

8/10 Very good

Great location and great staff. Juan at the front desk was super helpful and nice. The only thing that was not positive for us was that there was a slight off-putting smell in our room. Other than that it was very clean and walkable to almost all the spots we wanted to visit.
Farnoosh, 3-night trip

8/10 Very good

City Break

I enjoyed my stay at Crosstown ByPillow. The location was very good for South of the centre of madrid food and drink, but also only less than 5 mins to a metro stop which has line 1 which goes up through centro. I was initially given a room where the toilet flush wasn't working. After a failed attempt at fixing I was found a new room. Service at the front desk was always very friendly and helpful of all the people I encountered.
Jonathan, 2-night trip

10/10 Exceptional

Todo excelente!!
Reinaliz, 2-night trip

10/10 Exceptional

Perfect
Matthew, 4-night trip

10/10 Exceptional

Not bad for the price and walkable to restaurants and coffee shops. It’s also a less than 5 minute walk to the subway station.
Javier, 4-night trip

10/10 Exceptional

A very good find

The hotel is well placed for the metro and for getting into the heart of the city. The staff on reception were really pleasant and helpful, especially around the air con which kept turning itself off. The standard of the room was high for this price bracket with bright, comfortable furnishings and a spacious, clean bathroom. The cost of hotels in Madrid seems pretty high, but this felt like a very good find!
Justine, 3-night trip

10/10 Exceptional

Super friendly, personable people in addition to great location perfect for making repeated visits to bear and the strawberry tree! Not to mention a clean, hip interior and in our case, a wonderful balcony with a view and outdoors shower! Loved it!
SAED, 1-night trip

10/10 Exceptional

Excelente
KARLA, 1-night trip