2/10 Poor
Jan 6, 2025
We were scammed. This was a FAKE listing.
This was a horrible situation for us. We had been grocery shopping and had to throw away nearly everything because we couldn't find a similar property with a fridge nearby. It was 8pm at night, and we had been driving 10 hours. We were exhausted. Customer Service wasn't helpful. At all. The scammers were very clever though - the key box code worked, but they changed the locks, so none of the keys worked.
Although Expedia refunded our money, we were still out of pocket for the groceries and double the hotel cost we had to pay finding a location at the last minute.
I find it surprising that Expedia didn't vet this property better. The property manager told us that this has happened a number of times already, and he wasn't surprised to hear we were scammed.
BEWARE!
Jodi
Jodi, 2-night trip