Located in Old Town Lucerne, Hotel Des Balances offers a luxurious retreat with French cuisine at Restaurant Balances and refreshing drinks at the bar. Enjoy al fresco dining, dry cleaning services, or simply relax on the terrace while taking advantage of free in-room WiFi.
Hotel Des Balances puts you within a 10-minute drive of Chapel Bridge and Swiss Transportation Museum. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Restaurant Balances, which serves French cuisine and is open for breakfast, lunch, and dinner. The helpful staff and overall property condition get great marks from fellow travelers.
At a glance
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Hotel size
56 rooms
Arranged over 7 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets allowed*
Restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (CHF 35 per night)
Onsite valet parking (CHF 33 per day; includes in/out privileges)
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Transfers
Airport shuttle*
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Hiking/biking trails nearby
Working away
24-hour business center
Meeting rooms
Conference space (1970 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
IPod docking station
Television
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Electrical adapters/chargers
More
Daily housekeeping
In-room safe
Special features
Dining
Restaurant Balances - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
Balances Lounge - This bar serves light fare only. Reservations are required. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
Tourism fee: CHF 2.80 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 35 per person
Airport shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for CHF 70.0 per night
Pets
Pets are allowed for an extra charge of CHF 25 per pet, per day
Parking
Self parking costs CHF 35 per night
Valet parking costs CHF 33 per day with in/out privileges
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number KZV-SLU-000020
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Also known as
Des Balances
Des Balances Lucerne
Hotel Des Balances
Hotel Des Balances Lucerne
Des Balances Hotel
Hotel Balances Lucerne
Hotel Balances
Balances Lucerne
Des Balances Hotel
Des Balances Lucerne
Hotel Des Balances Hotel
Hotel Des Balances Lucerne
Hotel Des Balances Hotel Lucerne
Frequently asked questions
Does Hotel Des Balances offer free cancellation for a full refund?
Yes, Hotel Des Balances does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Des Balances?
Yes, pets are welcome. There's a charge of CHF 25 per pet, per day. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hotel Des Balances?
Yes. Self parking costs CHF 35 per night. Valet parking costs CHF 33 per day.
Is airport shuttle service offered by Hotel Des Balances?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Des Balances?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Hotel Des Balances?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (13-min walk) is nearby.
What is there to do at Hotel Des Balances and nearby?
Have fun during the warmer months with activities nearby such as hiking.
Are there restaurants at or near Hotel Des Balances?
Yes, Restaurant Balances offers alfresco dining and French cuisine.
What's the area around Hotel Des Balances like?
Hotel Des Balances is located on the waterfront in Old Town Lucerne, a short 8-minute walk from Lucerne (QLJ-Lucerne Train Station) and 3 minutes' walk from Chapel Bridge. Travelers give top marks for the hotel's prime location.
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Reviews
Hotel Des Balances Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.6
Location
9.6
Staff & service
9.2
Eco-friendliness
9.4
Property conditions & facilities
What guests liked
Breakfast was described as quite good, great, and flawless with dedicated service. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Room
Service staff
View
Restaurant
River
Balcony
Train station
Food
Water
Reviews
10/10 Exceptional
Sep 7, 2025
Very classy hotel. The location is perfect and the staff was so friendly and welcoming.
Timothy
Timothy, 3-night trip
10/10 Exceptional
Jun 3, 2025
Great location and views.
Shellie
Shellie, 2-night trip
8/10 Very good
May 31, 2025
Very clean and great location !
Vaishali
Vaishali, 2-night trip
10/10 Exceptional
Jun 29, 2025
The best of the best
This is an upscale hotel in an excellent location in the beautiful city Lucerne. The staff and service are excellent and the food at the restaurant at the hotel was superb!
PETER L
PETER L, 2-night trip
10/10 Exceptional
May 14, 2025
Room was great, nice location
Jennifer
Jennifer, 1-night trip
10/10 Exceptional
May 23, 2025
Great place
Perfect location and great view. Great service. Nice rooms, restaurant and lobby.
Ricardo de la
Ricardo de la, 2-night trip
10/10 Exceptional
May 30, 2025
Beautiful hotel in the heart of Lucerne with a lovely view of the river. Extremely helpful staff.
Nicole
Nicole, 2-night trip
10/10 Exceptional
Apr 15, 2025
Close to shopping, dining and train station
Susan
Susan, 2-night trip
10/10 Exceptional
Apr 16, 2025
Perfect location
Michael
Michael, 2-night trip
10/10 Exceptional
Feb 6, 2025
Everything with this stay was wonderful, the location, the rooms, the staff. Would stay again!
Kylie
Kylie, 2-night trip
10/10 Exceptional
Jun 13, 2025
Beautiful historic building with the most amazing location and view in Lucerne- right in the heart of old town! We couldn't get enough of the view of Jesuitkirche across the river and the chapel bridge from our private balcony. This was absolutely worth the money and we had a wonderful stay!
Ashley
Ashley, 2-night trip
10/10 Exceptional
Jan 21, 2025
Classy hotel located on the old town.
Dean
Dean, 2-night trip
10/10 Exceptional
Jan 12, 2025
Wonderful Stay
This hotel is a perfect spot for a stay in Lucerne. Clean room, friendly staff, and excellent location.
Bradley
Bradley, 3-night trip
10/10 Exceptional
Nov 24, 2024
Des Balances in Lucern
Very nice hotel, well located in central Lucern with an excellent restaurant.
Karen
Karen, 3-night trip
10/10 Exceptional
May 9, 2025
Perfect location in Lucerne!!! Amazing view from our room and wonderful staff!! Dinner at testraunt was incredible!!!
michaela
michaela, 2-night trip
10/10 Exceptional
Mar 10, 2025
Very centric and lovely hotel. Just a few minutes walk from the Luzern train station.
Sonnya
Sonnya, 2-night trip
10/10 Exceptional
Jun 25, 2024
Great property, location and staff.
Michael
Michael, 1-night trip
6/10 Good
Apr 22, 2025
This property is in a fantastic location right near all the shopping and restaurants. The staff was incredible, helpful and very friendly. The hotel itself could use some updating for the rates they charge.
Ruba
Ruba, 2-night trip
10/10 Exceptional
May 20, 2024
Wonderful Hotel
Ryan
Ryan, 2-night trip
10/10 Exceptional
May 15, 2023
Beautiful hotel, clean rooms, superior location, nice dining.
Leticia
Leticia, 2-night trip
10/10 Exceptional
Mar 5, 2024
Wonderful hotel
Amazing hotel
Wonderful restaurant
Everything was great
PINHAS
PINHAS, 5-night trip
10/10 Exceptional
Dec 11, 2024
Excellent property and location. All of the staff at front desk, valet and bar were extremely nice and helpful. Our favorite hotel during our vacation!
JAMES
JAMES, 2-night trip
10/10 Exceptional
May 5, 2025
This is indeed an older property but itself kept pretty dated. It is done with elegance & great taste.