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Citadines Connect Georgetown Penang

4.0 star property
Hotel with outdoor pool, near KOMTAR

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Photo gallery for Citadines Connect Georgetown Penang

Garden - Citadines Connect Georgetown Penang (George Town)
Restaurant - Citadines Connect Georgetown Penang (George Town)
Reception - Citadines Connect Georgetown Penang (George Town)
Exterior - Citadines Connect Georgetown Penang (George Town)
Exterior - Citadines Connect Georgetown Penang (George Town)
In the heart of Downtown George Town, Citadines Connect Georgetown Penang offers a serene retreat. Unwind in the Japanese garden, take a dip in the outdoor pool, or stay active at the gym. With free WiFi and multilingual staff available to assist you.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Parking available
  • Pet friendly
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Housekeeping (on request)
  • Outdoor pool
  • Breakfast available
  • Free area shuttle
  • Fitness center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Water dispenser
  • Multilingual staff
  • Bike rental

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Elevator
  • Limited onsite parking
$80 nightly
The total price is $89
Dec 19 - Dec 20
Total with taxes and fees

Why we love this property

Breakfast options
This hotel serves continental breakfast with vegetarian options. Morning choices satisfy diverse palates and dietary preferences.
Dreamy sleep retreat
Premium bedding, down comforters, and pillowtop mattresses await in curated rooms. Individual decor offers a unique atmosphere for restful nights.

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Studio Executive At Block A

Down comforters, in-room safe, individually decorated

Studio Executive At Block A

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Hair dryer
Private bathroom
Bidet
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Deluxe Loft At Block B

Down comforters, in-room safe, individually decorated

2 Bedroom Deluxe Loft At Block B

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
2 bedrooms
Down duvet
Hair dryer
Private bathroom
  • 947 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Deluxe Studio , 2 Twin Beds At Block B

Deluxe Studio , 2 Twin Beds At Block B | Down comforters, in-room safe, individually decorated

Deluxe Studio , 2 Twin Beds At Block B

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Hair dryer
Private bathroom
Bidet
  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room , Muliple Beds At Block B

Down comforters, in-room safe, individually decorated

Deluxe Room , Muliple Beds At Block B

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Hair dryer
Private bathroom
Bidet
  • 312 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Studio Deluxe At Block B

Studio Deluxe At Block B | Down comforters, in-room safe, individually decorated

Studio Deluxe At Block B

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Hair dryer
Private bathroom
Bidet
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Executive With View At Block A

Down comforters, in-room safe, individually decorated

Studio Executive With View At Block A

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Hair dryer
Private bathroom
Bidet
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedoom Executive At Block A

Down comforters, in-room safe, individually decorated

2 Bedoom Executive At Block A

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
2 bedrooms
Down duvet
Hair dryer
Private bathroom
  • 366 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Studio Classic At Block A

Down comforters, in-room safe, individually decorated

Studio Classic At Block A

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Hair dryer
Private bathroom
Bidet
  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Executive Twin At Block A

Studio Executive Twin At Block A | Down comforters, in-room safe, individually decorated

Studio Executive Twin At Block A

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Hair dryer
Private bathroom
Bidet
  • 280 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Studio Without Window At Block A

Down comforters, in-room safe, individually decorated

Twin Studio Without Window At Block A

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Hair dryer
Private bathroom
Bidet
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Twin At Block A

Down comforters, in-room safe, individually decorated

Studio Twin At Block A

  • Sleeps 2

View all photos for Executive Studio At Block A

Down comforters, in-room safe, individually decorated

Executive Studio At Block A

  • Sleeps 2

View all photos for Classic Studio At Block A

Shower, free toiletries, hair dryer, slippers

Classic Studio At Block A

  • Sleeps 2

View all photos for Executive Twin Studio At Block A

Shower, free toiletries, hair dryer, slippers

Executive Twin Studio At Block A

  • Sleeps 2

View all photos for Two-Bedroom Executive Room At Block A

Down comforters, in-room safe, individually decorated

Two-Bedroom Executive Room At Block A

  • Sleeps 4

View all photos for Studio Deluxe Twin At Block B

Down comforters, in-room safe, individually decorated

Studio Deluxe Twin At Block B

  • Sleeps 2

View all photos for Deluxe Room Double At Block B

Down comforters, in-room safe, individually decorated

Deluxe Room Double At Block B

  • Sleeps 4

View all photos for 2 Bedroom Deluxe Loft At Block B

Down comforters, in-room safe, individually decorated

2 Bedroom Deluxe Loft At Block B

  • Sleeps 4

View all photos for Studio Executive With View At Block A

Down comforters, in-room safe, individually decorated

Studio Executive With View At Block A

  • Sleeps 2

Studio Deluxe At Block B

  • Sleeps 2

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About the neighborhood

Map
No. 202 Lebuh Noordin, George Town, Penang, 10300

What's nearby

  • Hin Bus Depot Art Centre - 1 min walk - 0.0 km
  • KOMTAR - 2 min walk - 0.2 km
  • 1st Avenue Mall - 3 min walk - 0.3 km
  • Chit Tiau Lor Ban San - 7 min walk - 0.6 km
  • Georgetown UNESCO Historic Site - 12 min walk - 1.1 km

Getting around

  • Penang Intl. Airport (PEN) - 26 min drive
  • Penang Sentral - 26 min drive
  • Tasek Gelugor Station - 35 min drive
  • Free area shuttle

Restaurants

  • ‪Drunken Gelato - ‬2 min walk
  • ‪St. Giles Executive Lounge - ‬3 min walk
  • Starbright Coffee
  • ‪Gama Hawker Stalls - ‬2 min walk
  • ‪Art & Soul Café - ‬2 min walk

About this property

Citadines Connect Georgetown Penang

When you stay at Citadines Connect Georgetown Penang, you'll be just a 5-minute drive from KOMTAR and Gurney Drive. You can go for a morning swim at the outdoor pool and visit the fitness center for a workout. Also, Gurney Plaza and Penang Hill are within a short drive.

At a glance

DONE

Hotel size

    • 143 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests driving to the property should contact this property in advance (e.g., directions)
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (2 total, up to 22 lbs per pet)*
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Onsite parking limited
    • Height restrictions apply for onsite parking
    • Offsite parking within 66 ft (MYR 9 per day)
    • Street parking available
DONE

Offsite

    • Free area shuttle within 2 kilometers
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free local shuttle

Services

  • 24-hour front desk
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2022
  • Garden
  • Fitness center
  • An outdoor pool
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Water dispenser
  • Reusable cups only
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 36
  • Well-lit path to entrance
  • Hardwood flooring in room

Room amenities

Be entertained

  • 50-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Down comforter
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone
  • Desk chair

More

  • Housekeeping on request
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MYR 35 for adults and MYR 19.50 for children

Pets

  • Pets are allowed for an extra charge of MYR 500 per accommodation, per night

Parking

  • Parking is available nearby and costs MYR 9 per day (66 ft away)
  • Parking height restrictions apply

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Citadines Connect Georgetown Penang Hotel
Citadines Connect Georgetown Penang George Town
Citadines Connect Georgetown Penang Hotel George Town

Frequently asked questions

Does Citadines Connect Georgetown Penang offer free cancellation for a full refund?

Yes, Citadines Connect Georgetown Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Citadines Connect Georgetown Penang?

Yes, there's an outdoor pool.

Are pets allowed at Citadines Connect Georgetown Penang?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 22 lbs per pet. There's a charge of MYR 500 per accommodation, per night. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Citadines Connect Georgetown Penang?

Yes. Parking spots may be limited.

What are the check-in and check-out times at Citadines Connect Georgetown Penang?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Citadines Connect Georgetown Penang and nearby?

Citadines Connect Georgetown Penang has an outdoor pool and a fitness center, as well as a garden.

What's the area around Citadines Connect Georgetown Penang like?

Citadines Connect Georgetown Penang is in Downtown George Town, a short 2-minute walk from KOMTAR and 14 minutes' walk from Georgetown UNESCO Historic Site.

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Citadines Connect Georgetown Penang Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Lobby
Gyms (public)
Water
Food

Reviews

10/10 Exceptional

Lovely hotel with a good location.
Harvinder, 10-night trip

10/10 Exceptional

I had a wonderful stay at Citadines Connect in Penang. It was very clean, super comfortable bed & a very convenient location to explore Penang.
HRH Princess, 4-night trip

8/10 Very good

Very polite staff, quick check in and check out procedure. Small parking behind hotel, we were lucky to take last lot available. Overall good place to stay, second time staying there already.
Vasily, 2-night trip

8/10 Very good

I would recommend this hotel

Great location, breakfast is average but good enough to start the day. Photos of the swimming pool can be deceiving as the pool is in the shade during the afternoon
Christopher, 5-night trip

10/10 Exceptional

Decent size, clean and has nearby mall. Many food options.
Jia Yuan Janet, 2-night trip

8/10 Very good

Basically everything is good. Only thing is that neighbors voice can hear loudly from rooms in the vicinity and corridor. Staff are nice..
RYOTA, 2-night trip

10/10 Exceptional

From our welcome at check-in through to our final day, our 12 day stay at Cittadines Connect Georgetown was a pleasure. The spacious foyer with plenty of seating options and coffee on hand, set the tone for our very comfortable King room. Buffet breakfasts were enjoyable with plenty of options. All staff were very courteous, friendly and helpful. I definitely recommend this hotel!
Heather Joy, 11-night trip

10/10 Exceptional

Clean. Convenient location
Ka, 3-night trip

10/10 Exceptional

The staff were very friendly and approachable. The swimming pool and gym was dencent and clean. The only shortfall is complimentary bottles of water in the room.
Justin, 3-night trip

10/10 Exceptional

Check-in and check-out was seamlessly fast and efficient. Room is clean. Overall property is clean and very good service staff in the entire property in particular Dhur and Joe. They are so helpful and extend the extra miles to even check for us luggage storage at the airport and at Queensbay Mall
Irene, 2-night trip

8/10 Very good

Close to good food.

A very small room. Space is very limited. The shower water pressure and the temp were inadequate. A thumb up is the good location to good food, the room cleanliness and the hotel provides free filtered water for drinking.
4-night trip

8/10 Very good

I really love the location of the hotel, lots of famous eateries nearby. Room is very clean and well maintained. However, it can be very noisy in the evening till late, poor sound proofing. My bestie and I went for penang bridge marathon and couldn’t get a good nap before the run
Jolene, 3-night trip

8/10 Very good

Overall very good experience in the hotel as staff was friendly and check in was smooth and fast. The hotel is also at a very convenient location, walkable to centre of Georgetown and restaurants. Bed was comfortable but wish there was thin and thick pillows to choose from. Shower head was leaking and bathroom door cannot be closed initially during our stay. Housekeeping did not replace hand towels on 2nd day and 3rd day.
3-night trip

10/10 Exceptional

Excellent!

Starting with a warm welcome by staff on arrival and check-in, our stay was perfect. Location is convenient and within walking distance of local food, supermarket and shopping mall. The exquisite black and white tiles on the footpath along the entrance of the hotel are reminiscent of the heritage of Penang. . Tea and coffee are available free of charge in the lobby at all times. The room is spacious, well designed, and very clean with daily service. It is well lit for reading or putting on makeup! There is a long wall mirror — perfect for the ladies. Filtered drinking water is free flow.
Triena, 3-night trip

6/10 Good

Good Location

I would have given it a 4 star if they had given us a king bed and 2 single beds as indicated during my booking 3 months ahead of check-in. We were given a King bed and a queen bed which is not appropriate for our family of 4 adults. Although they managed to separate the king bed into 2 single beds ( in the bigger master bedroom), the queen bed ( in a very small room) was still positioned next to a wall making it inconvenient for us ( 60plus yrs old ) to get out of bed safely. It was a inconvenience for the older parents. Location is very good as near to shopping malls and restaurants.
3-night trip

6/10 Good

Average stay

It was an average stay - reception staff could have been a bit more friendly! Doorman and housekeeping staff were great. Amenities in the room could be improved - it would be nice to have had some water waiting for me in the room when I arrived. Instead I had to go into the corridor and fill up a jug for myself. Also no iron or ironing board, which was frustrating. I think the biggest issue I had was the breakfast - probably the worst breakfast I have ever had at a hotel. Chaotic, terrible quality of food. Thankfully I had added breakfast on to my booking when I arrived - so after the first morning I requested a refund for the remaining days. It was truly a terrible breakfast - I’d really recommend they improve this!
Glen, 4-night trip

6/10 Good

The check in was easy and fast. The staff was friendly and welcoming. Only thing to improve is to ensure to brief the guest on the facilities like where is the pools and gym and also the free coffee. We were not told of these until we went to found out. Location is quite awkward. A little off from the many good foods (Kimberley street and Penang street). But overall still reachable. The plus point is there is a good local biscuits shop around and a supermarket nearby. Hin Bus depot is also within walking distance. The lighting at the pool can be improve. Quite dark at night. The Aircon in the room was not really controllable. We tried to set it at 25°C but after awhile, it automatically jumps back to default setting. Overall renovation is modern and cozy. Gives a nice welcoming feeling at the lobby.
CHANGYONG, 3-night trip

2/10 Poor

We arrive around 2:30pm. The official check-in time is 3:00pm…. However, we cannot get in to the room until 3:25pm. As compared with other hotels, they always give me early check-in. It is very unreasonable and the receptionist cannot give me an apology ! I found them they even impolite and impatient! The pronunciation of the receptionists are very poor and you can’t hear what they say. But, the most important is that they think that their English is very excellent ! I said pardon and spoke slowly please, they show me a poker face ! Btw, the hardware of the hotel is excellent and new. Location is good and you can easily access to local food stall and shopping mall nearby. The surrounding environment is also perfect in GeorgeTown … Quiet, Beautiful and Clean. I think the hotel manager MUST re-train the receptionists or fire them ! Otherwise, they will spoil the reputation of the hotel !
Tang, 2-night trip

10/10 Exceptional

Good location. Major bus hub (Komtar) nearby. GAMA center right outside. Complementary espresso (machine). Large room (2nd floor). Water refill & microwave on each floor. Work friendly.
William, 7-night trip

10/10 Exceptional

Convenient walking distance to restaurants and food markets and shopping mall
Serina, 4-night trip

10/10 Exceptional

Value for money

Clean, well-located and well-functioning hotel. Would go here if you plan to spend time outside the hotel - would go elsewhere if you have planned for more time in the hotel.
Henrik, 1-night trip

10/10 Exceptional

Great location!
Mary, 7-night trip

10/10 Exceptional

very pleasant stay , will be back again
Serina, 3-night trip

10/10 Exceptional

Very clean and modern hotel in the middle of Georgetown. Breakfast area very comfortable, with good selection of breakfast menu. Provision of fruits is somewhat limited though. Very helpful staff.
Chi Hwa, 4-night trip

8/10 Very good

Convenience at the door step

Centrally located and a short walk to Komtar and rest of the attractions. Unfortunately the swimming pool was CLOSED due to pump failure.
James, 2-night trip