8/10 Very good
Jun 9, 2025
Good stay can be better
We checked in around 22:00 me and my mother. The check in was quick but better attendance or more customized customer services from gentlemen in the reception would be highly appreciated. They have done the job but unfortunately they looked busy and not interested.
We booked Valero suite for our two nights stay. Which was specious, nicely designed and clean.
Unfortunately the exterior glass wasn’t clean so the view was extremely dusty. Both main ensuite bathroom and the guest toilet can make use of more wall hangers.
Bath robes would be appreciated too.
The soundproofing shall be improved as well. Slamming of doors next to our room was highly noticed and although we are in the 20th floor the noise of sport cars in the street was noisy late at night.
Breakfast was basic but nice. Special thanks to ayman who is very helpful
The connection to Baldna market is a big plus to the hotel where you can grab lots of needs
Kim was so nice and attending with very nice smile during the checkout




Hind
Hind, 2-night trip