2/10
Our stay was extremely disappointing.
Staff called us 2 days before we were due to arrive demanding payment and threatening to cancel our stay if we didn't pay immediately over the phone despite having selected the pay at the property option.
After giving our card details, the staff were extremely rude and suggested we did not have enough money in our accounts to pay for our stay. Eventually after many attempts they accepted our payment.
Upon arrival, staff were extremely rude and unhelpful. We opened our room to discover a bucket collecting leaking water from the ceiling. Staff informed us there was nothing they could do when we brought the issue to them, claiming it was condensation due to the hot weather. The room itself was in poor condition and there was only one wall socket. Would not recommend.
Verified traveler
3-night trip