Steps from the Empire State Building and Madison Square Garden, Ace Hotel New York offers a vibrant retreat with 2 coffee shops, a Michelin star rated restaurant serving breakfast and dinner. Unwind at the bar or get energized at the 24-hour gym. The helpful staff has left guests feeling cared for.
John F. Kennedy Intl. Airport (JFK) - 52 min drive
New York W 32nd St. Station - 4 min walk
New York 23rd St. Station - 8 min walk
Penn Station - 11 min walk
28 St. Station (Broadway) - 1 min walk
34 St. Station (Herald Square) - 6 min walk
28 St. Station (Park Av. S) - 7 min walk
Restaurants
Milk Bar NYC Flagship - 1 min walk
Lady M Cake Boutique - NYC - 1 min walk
KazuNori: The Original Hand Roll Bar - 2 min walk
Everdene - 2 min walk
Swingers Crazy Golf - 1 min walk
About this property
Ace Hotel New York
Ace Hotel New York puts you in a great location, within just a 10-minute walk of 5th Avenue and Empire State Building. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Koloman, which serves breakfast and dinner. Also, Madison Square Garden and Herald Square are within just a 10-minute walk. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: 28 St. Station (Broadway) is steps away and 34 St. Station (Herald Square) is 6 minutes.
At a glance
DONE
Hotel size
286 rooms
Arranged over 12 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Pets
Pets allowed (dogs only, 1 total, up to 25 lbs per pet)*
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (USD 75 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:30 AM
Koloman - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. 1-star Michelin rating.
Here's the breakdown, no surprises
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Destination fee: USD 45.92 per accommodation, per night
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 to 30 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25.00 per pet, per day
Parking
Self parking costs USD 75 per day
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Also known as
Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York
Frequently asked questions
Does Ace Hotel New York offer free cancellation for a full refund?
Yes, Ace Hotel New York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Ace Hotel New York?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 25 lbs per pet. There's a charge of USD 25.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Ace Hotel New York?
Yes. Self parking costs USD 75 per day.
What are the check-in and check-out times at Ace Hotel New York?
Check-in start time: 3 PM; Check-in end time: noon. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Ace Hotel New York?
No, this hotel doesn't have a casino, but Resorts World Casino (19-min drive) is nearby.
What is there to do at Ace Hotel New York and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Ace Hotel New York?
Yes, there's an onsite restaurant, Koloman.
What's the area around Ace Hotel New York like?
Ace Hotel New York is in Manhattan, a short 1-minute walk from 28 St. Station (Broadway) and 6 minutes' walk from Empire State Building. Travelers give top marks for the hotel's prime location.
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Ace Hotel New York Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
7.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Lobby
Shower
Bed
Ambience
Bathroom
Bar
Water
Reviews
10/10 Exceptional
Sep 8, 2025
Great NYC Hotel
Comfortable room. Helpful and Friendly Staff. Great location for a homebase to explore NYC.
Oliver
Oliver, 3-night trip
10/10 Exceptional
Aug 25, 2025
a quick trip to the city/ just for fun- the Ace is a great home base for us- easy walk to the village
Michele
Michele, 2-night trip
10/10 Exceptional
Jun 11, 2025
Great location and artsy feeling hotel with friendly staff.
Natasha
Natasha, 1-night trip
10/10 Exceptional
Jun 16, 2025
Great location and easy
Chris
Chris, 1-night trip
10/10 Exceptional
Aug 7, 2025
Brings out the vampire in you!
Pretty cool and hip hotel. A little dark…but then again we all look better in the dark!
Jennice
Jennice, 1-night trip
4/10 Fair
Sep 3, 2025
Not as good as I thought it would be
The front desk staff were very short and rude, actually lied to me four times about an Internet outage…
Patrick
Patrick, 3-night trip
10/10 Exceptional
Jul 25, 2025
I have been staying at the Ace for years; it is a comprehensive experience. You can get your coffee, cocktails, and drinks without ever leaving the establishment.
Marshall
Marshall, 1-night trip
8/10 Very good
Jun 1, 2025
Great location
Nicholas
Nicholas, 6-night trip
10/10 Exceptional
May 12, 2025
Great location, hotel had lots of character
Nick
Nick, 2-night trip
8/10 Very good
May 4, 2025
It's a great location!
James
James, 4-night trip
10/10 Exceptional
Apr 14, 2025
Great place to stay in a great, central part of town
DAMIAN
DAMIAN, 3-night trip
10/10 Exceptional
Apr 25, 2025
Beautiful vintage hotel in great area.
Angela
Angela, 4-night trip
8/10 Very good
Aug 14, 2025
Hopping place
Nice room except fridge and phone didn't work., great service except at bar where drink discount was problem. Young crowd was suprise, great location. Surcharge addition to price is annoying.
pete
pete, 2-night trip
10/10 Exceptional
Apr 22, 2025
Clean room, friendly staff, good location.
Çaglar
Çaglar, 1-night trip
10/10 Exceptional
May 11, 2025
Terrific hotel. Wonderful aesthetic, great, friendly and considerate service.
Brian
Brian, 3-night trip
8/10 Very good
Jun 22, 2025
It was a great fun hotel. Very clean. It definitely is boutique with a curated old fashioned look to the rooms and bathrooms which is nice change from the standard chain hotels. Great atmospheric lobby with bar and coffee counter. Location that can't be beat either. Staff very attentive and helpful.
James
James, 2-night trip
8/10 Very good
Mar 30, 2025
Nice stay
Kerim
Kerim, 4-night trip
8/10 Very good
May 20, 2025
plenty of food options, hotel is buzzy and fun, room was awesome….only little gripes no ESPN and bathroom is tight tight
Michael
Michael, 3-night trip
10/10 Exceptional
Apr 22, 2025
Gorgeous hotel. Rooms were a little basic but the most clean I have ever seen. Would stay here again for sure.
Elisa
Elisa, 13-night trip
2/10 Poor
Aug 4, 2025
I was charged twice for my stay. Facility wasn't at best shape. I couldn't get anyone of the staff to help me carry my suitcase to my room even though I was carrying my 4yo child.
In total good location but bad experience.
Dr. Shai
Dr. Shai, 2-night trip
10/10 Exceptional
May 17, 2025
Chic boutique hotel. Good amenities. Staff is very helpful. lots to do around the area within walking distance
Pooja
Pooja, 3-night trip
10/10 Exceptional
May 5, 2025
Great hotel, felt spacious and comfortable. Excellent location, very convenient. Great staff made everything easy. Top marks all around
Sonya
Sonya, 4-night trip
10/10 Exceptional
Apr 14, 2025
Perfect location. Staff was great. Decent size rooms. Would definitely stay again
Alison
Alison, 3-night trip
6/10 Good
May 22, 2025
The style of the Ace Hotel is cool and conveniently located just off Broadway near a subway station. However, the room left quite a bit to be desired such as a working fridge, and A/C.