10/10 Exceptional
this was the most unbelievable hotel I have ever stayed at.. everything was top notch. I cant wait to go back
Kaminski
Kaminski, 3-night trip
Beloved Playa Mujeres - Couples Only All Inclusive
Adults-only beachfront property with spa, near Punta Sam Ferry Terminal
Choose dates to view prices
Located on the shores of Playa Mujeres, Beloved Playa Mujeres - Couples Only All Inclusive offers a serene retreat with a marina, adjacent golf course, and beachfront dining. Indulge in rejuvenating spa treatments or relax by one of the three outdoor pools with sun loungers.
VIP Access9.4
Exceptional
Popular amenities
- Spa
- Airport transfer
- Free parking
- Free WiFi
Main amenities (12)
- Daily housekeeping
- Marina
- On the beach
- 5 restaurants and 6 bars/lounges
- Full-service spa
- 3 outdoor pools
- Fitness center
- Beach towels
- Hot tub
- Pool bar
- Swim-up bar
- 24-hour room service
Feel at home (6)
- Private bathroom
- Private hot tub
- Separate bathtub and shower
- Premium TV channels
- Garden
- Terrace
$522 nightly
$631 total
May 3 - May 4
Total with taxes and fees
Why we love this property
Ocean playground
This all-inclusive paradise on white sand provides beach towels. Sailing, parasailing, and scuba diving beckon. A beachfront restaurant offers scenic dining.
Spa sanctuary
A full-service spa provides massages, body treatments, and aromatherapy. Relaxation awaits in the sauna, hot tub, and garden. Yoga classes are available.
Beachside luxury living
Marvel at breathtaking ocean views while dining at the restaurant. This boutique property's marina and garden create a luxurious coastal escape.
Room options
Check availability for these dates
Terrace Suite With Plunge Pool
10.0Exceptional
3 reviews
- Garden view
- 1862 sq ft
- Sleeps 2
- 1 King Bed
Beachfront Casita Suite w/ Private Pool
- 1098 sq ft
- Sleeps 2
- 1 King Bed
Beachfront Two Story Casita Suite w/ Plunge Pool
9.0Wonderful
2 reviews
- Beach view
- 1206 sq ft
- Sleeps 2
- 1 King Bed
Junior Suite with Round Jacuzzi
9.8Exceptional
40 reviews
- Garden view
- 958 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Swim Up Suite
9.8Exceptional
6 reviews
- Garden view
- 1098 sq ft
- Sleeps 2
- 1 King Bed
Junior Suite Ocean View
10.0Exceptional
11 reviews
- Ocean view
- 957 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Ocean View Terrace Suite w/ Plunge Pool
10.0Exceptional
4 reviews
- Ocean view
- 1862 sq ft
- Sleeps 2
- 1 King Bed
Casita Suite w/ Private Pool
9.4Exceptional
6 reviews
- 1098 sq ft
- Sleeps 2
- 1 King Bed
Two Story Casita Suite w Plunge Pool
9.6Exceptional
5 reviews
- Ocean view
- 1205 sq ft
- Sleeps 2
- 1 King Bed
Ocean View Penthouse Ste w/plunge pool
- Ocean view
- 2874 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Honeymoon Suite Pool View
- 958 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
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About the neighborhood
Condominio Playa Mujeres, Playa Mujeres, Punta Sam, QROO, 77400
What's nearby
- Mujeres Beach - 6 min walk - 0.6 km
- Punta Sam Ferry Terminal - 19 min walk - 1.6 km
- Punta Sam Beach - 19 min walk - 1.6 km
- Playa Mujeres Golf Club - 5 min drive - 3.2 km
- North Beach - 46 min drive - 8.7 km
Getting around
- Cancun Intl. Airport (CUN) - 46 min drive
- Airport shuttle (surcharge)
Restaurants
- The Deli - 19 min walk
- caprichos villa del palmar - 20 min walk
- The Press
- The Rooftop - 6 min drive
- Davinos - 20 min walk
About this property
Beloved Playa Mujeres - Couples Only All Inclusive
At Beloved Playa Mujeres - Couples Only All Inclusive, you'll have access to onsite parasailing and sailing. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy, and hydrotherapy. Le Bisou, one of 5 restaurants, offers ocean views and serves breakfast and dinner. Other highlights at this luxurious property include 6 bars/lounges, a marina, and a poolside bar. Fellow travelers love the pool and helpful staff.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Kayaking
Snorkeling
Land activities
Bicycling
Fitness facilities
Soccer
Lessons/classes/games
Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga
Entertainment
Onsite entertainment and activities
Onsite live performances
Theme parties
At a glance
Hotel size
- 109 rooms
- Arranged over 4 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: anytime
- Early check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- For any questions, please contact the property using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum guest age is 18
- Minimum check-in age is 18
Children
- No cribs (infant beds)
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
- Free onsite valet parking
Transfers
- Airport shuttle on request (available 24 hours)*
Other information
- Designated smoking areas
- Caters to adults only
Property amenities
Food and drink
- 5 restaurants
- 6 bars/lounges
- Poolside bar
- Swim-up bar
- Coffee shop
- Private dining
- 24-hour room service
- Snack bar/deli
What to do
- On the beach
- Fitness classes
- Pilates classes
- Yoga classes
- Parasailing
- Sailing
- Ecotours nearby
- Golf lessons nearby
- Scuba diving nearby
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Limo or town car service
- Hair salon
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Beach towels
- Pool loungers
- Romance packages
Facilities
- 10 buildings/towers
- Built in 2009
- ATM/banking
- Garden
- Terrace
- Library
- Fitness center
- Adjacent to a golf course
- 3 outdoor pools
- Full-service spa
- Marina
- Hot tub
- Massage/treatment rooms
- At least 80% of food locally-sourced
- Vegan dining options
- Vegetarian dining options
- Humane treatment of captive wild animals
- Local culture & ecosystem education
- At least 80% lighting from LEDs
- Comprehensive recycling policy
- No plastic drinking straws
- Reusable tableware only
Accessibility
- Elevator
- Elevator door width (inches): 31
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
- Wheelchair-accessible registration desk height (inches): 30
- Accessible airport shuttle
Room amenities
Be entertained
- 55-inch Smart TV
- Premium satellite channels
Home comfort
- Air conditioning (climate-controlled)
- Ceiling fan
- Free stocked minibar
- Coffee/tea maker
- Bathrobes and slippers
Sleep well
- Hypo-allergenic bedding
- Pillow menu
- Down comforter
- Turndown service
- Premium bedding
What to enjoy
- Private indoor hot tub
- Furnished balcony
Freshen up
- Private bathroom
- Jetted bathtub
- Separate bathtub and shower
- Rainfall showerhead
- Designer toiletries
- Hair dryer
- Towels
- Toothbrush and toothpaste
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Eco-friendly cleaning products provided
- Energy-saving switches
- LED light bulbs
- Composting
- Recycling
- Water-efficient showers only
- Water-efficient toilets only
Special features
Spa
The Beloved Spa has 14 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Dining
Le Bisou - Overlooking the ocean and garden, this fine-dining restaurant serves breakfast and dinner.
Lupita Steakhouse - This beachfront steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
La Isla Trattoria - Overlooking the ocean and garden, this theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
El Mar - This beachfront restaurant serves lunch and dinner. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
- Airport shuttle service is offered for an extra charge of MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)
Pool, spa, & gym (if applicable)
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No shows require payment in full, including taxes and service fee.
Also known as
Beloved Hotel
Beloved Hotel All Inclusive
Beloved Hotel Playa Mujeres
Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres
Playa Mujeres Beloved Hotel
Beloved Playa Mujeres Excellence Group All Inclusive
Beloved Excellence Group All Inclusive
Beloved Playa Mujeres Excellence Group
Beloved Excellence Group
Beloved Playa Mujeres Excellence All Inclusive AdultsOnly
Beloved Excellence All Inclusive AdultsOnly
Beloved Playa Mujeres Excellence AdultsOnly
Beloved Excellence AdultsOnly
Beloved Playa Mujeres by Excellence Group All Inclusive
The Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres by Excellence Group
Beloved Mujeres Excellence In
Beloved Playa Mujeres Couples Only All Inclusive
Beloved Playa Mujeres - Couples Only All Inclusive Punta Sam
Frequently asked questions
Does Beloved Playa Mujeres - Couples Only All Inclusive offer free cancellation for a full refund?
Yes, Beloved Playa Mujeres - Couples Only All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Beloved Playa Mujeres - Couples Only All Inclusive?
Yes, there are 3 outdoor pools.
Are pets allowed at Beloved Playa Mujeres - Couples Only All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Beloved Playa Mujeres - Couples Only All Inclusive?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Beloved Playa Mujeres - Couples Only All Inclusive?
Yes, an airport shuttle is available. The charge is MXN 3904.21 per vehicle roundtrip.
What are the check-in and check-out times at Beloved Playa Mujeres - Couples Only All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Beloved Playa Mujeres - Couples Only All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (15-min drive) and Royal Yak Casino and Sports Book (16-min drive) are both nearby.
What is there to do at Beloved Playa Mujeres - Couples Only All Inclusive and nearby?
Have fun with onsite activities like parasailing and sailing. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 3 outdoor swimming pools. Beloved Playa Mujeres - Couples Only All Inclusive also has 6 bars and a Turkish bath, as well as private indoor hot tubs and a garden.
Are there restaurants at or near Beloved Playa Mujeres - Couples Only All Inclusive?
Yes, there are 5 onsite restaurants, featuring beachfront dining and garden views.
Does Beloved Playa Mujeres - Couples Only All Inclusive have rooms with private hot tubs?
Yes, each room has a private indoor hot tub and a jetted bathtub.
Does Beloved Playa Mujeres - Couples Only All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Beloved Playa Mujeres - Couples Only All Inclusive like?
Beloved Playa Mujeres - Couples Only All Inclusive is in Playa Mujeres, a short 6-minute walk from Mujeres Beach.
Have a question?
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Beloved Playa Mujeres - Couples Only All Inclusive Reviews
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.6
Amenities
9.8
Staff & service
9.6
Property conditions & facilities
What guests liked
- The beach at this property is clean, beautiful, and quiet, offering a perfect spot for relaxation. (49 reviews)
- The pool was a highlight with many guests enjoying the plunge pool, swim-up bar, and heated pool options. (23 reviews)
- Breakfast options were varied and delicious, with many guests praising the breakfast buffet at Le Bisou and the food at El Mar. (6 reviews)
From real guest reviews summarized by AI.Popular mentions
Service staffFoodRoomBeachRestaurantCouplesSpaTripHoneymoonAmenities10/10 Exceptional
Resort was perfect, staff were so friendly and helpful, the food and drink everywhere was incredible. Room was huge and spotless, comfy bed, loads of storage. Perfect stay
Karl
Karl, 7-night trip
10/10 Exceptional
Well maintained facility and friendly staff
Ariel
Ariel, 4-night trip
10/10 Exceptional
This place was absolutely magical. From the service to the rooms, the food, and the beach—everything was incredible. I don’t usually go all out writing reviews, but this place truly deserves it.
The food was outstanding. El Mar restaurant was absolutely delicious, and breakfast every morning was amazing. The drinks were fantastic too—top-shelf alcohol and beautifully crafted cocktails.
But what really made the experience special was the people. A big shoutout to Manuel and Alberto, who were incredibly kind and made us feel so welcome.
From the moment we arrived to the craft cocktail we had when we first got there, every detail was just perfect!! Just FYI… this place is not for the ones looking to party but rather for those who want to relax and enjoy the quiet!!
Vianca
Vianca, 3-night trip
10/10 Exceptional
Great Place ! Quiet
Rodolfo
Rodolfo, 4-night trip
10/10 Exceptional
Lovely hotel-
Beautiful facilities , restaurants had great variety and the food was very good - we loved the cute little taco truck and the little sweets shop with pastries and cookies and endless ice cream cones whenever we wanted one .
The beach was clean and plenty of chairs were availabl.
Deborah Veronique
Deborah Veronique, 3-night trip
10/10 Exceptional
Excellent stay at Beloved. This was our third time and it gets better with each visit!
Chantelle
Chantelle, 8-night trip
10/10 Exceptional
Amazing place to relax and enjoy the view from the beach with amazing food
GABRIEL
GABRIEL, 3-night trip
10/10 Exceptional
Room was clean & very nice! Staff was great!! Loved our honeymoon stay
Anne Michelle
Anne Michelle, 6-night trip
10/10 Exceptional
We went for our honeymoon and this resort could not have been more perfect. We loved the friendly staff, endless swift service and incredibly delicious food. The resort was very clean and was beautiful across the board. We will be back!!
Isabella J
Isabella J, 6-night trip
10/10 Exceptional
I read some of the 'zero' stars and I don't think they stayed at the Beloved Playa Mujer. This was the most relaxing vacation ever. Wonderful beach, extremely clean, friendly & helpful staff, great food, entertainment, incredible spa and no kids!
Thomas
Thomas, 7-night trip
10/10 Exceptional
Very nice and quiet resort, staffs are extremely friendly and helpful, definitely recommend it to all the couples!
Shihang
Shihang, 4-night trip
10/10 Exceptional
The nicest staff I personally ever experienced. They’re very attentive and nice. The food is great, and the location is fantastic. It’s a quiet couples resort, not overcrowded
Said
Said, 7-night trip
10/10 Exceptional
This place is absolutely amazing. The service is the best that I have ever experienced. This is a small, peaceful resort with beautiful facilities and delicious food, but the people make it what it is!
Beth
Beth, 7-night trip
10/10 Exceptional
The room was great. We were even able to upgrade to a beach front villa at a discounted rate. The staff was all very pleasant and overall the experience was great.
Donald Morris Yorkman
Donald Morris Yorkman, 3-night trip
8/10 Very good
Clean resort helpfull and friendly staff.
Ahsan Raheem
Ahsan Raheem, 4-night trip
8/10 Very good
Staff are very friendly and polite. Food is great. Pool could be warmer. Beach is not clean and full of plants making it unusable. Overall is a great experience if you are a couple and looking for a relaxing, romantic vacation.
Melina
Melina, 4-night trip
10/10 Exceptional
EVERYTHING !!!!! Customer service was excellent !!!
David R
David R, 3-night trip
8/10 Very good
Very relaxing - quiet resort!
Jennifer Michele
Jennifer Michele, 3-night trip
10/10 Exceptional
Property was absolutely stunning/spotless with an incredible staff!! We went for our honeymoon and were hoping for an intimate/romantic experience and Beloved had that exact feel, felt tailored just for us!! Could not have had a better week!!
Matthew Ryan
Matthew Ryan, 7-night trip
10/10 Exceptional
Everything was excellent service, room
Reynaldo
Reynaldo, 8-night trip
10/10 Exceptional
Everything was perfect !!!! The staff were amazing so nice loved it I would go back again
jconcepción
jconcepción, 5-night trip
10/10 Exceptional
Would highly recommend, we can’t wait to return.
Davvion
Davvion, 3-night trip
10/10 Exceptional
Excellent resort for couples wanting a quiet getaway. Food was delicious and service was amazing! I loved our room. We will definitely return.
Aneatria
Aneatria, 3-night trip
10/10 Exceptional
Amazing staff!!!
Anna M
Anna M, 3-night trip
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