Revitalized in 2024, Pier House offers a seaside escape with a bar, restaurant, and outdoor furniture. Take in the ocean views from the terrace or connect to WiFi in your room.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Bar
Non-smoking
Free WiFi
Main amenities (5)
Daily housekeeping
Near the beach
Restaurant and bar/lounge
Terrace
Limited hour front desk
Feel at home (6)
Private bathroom
Terrace
Daily housekeeping
Coffee/tea maker
Digital TV service
Free toiletries
$205 nightly
The total price is $247
$247 total
Jun 15 - Jun 16
Total includes taxes and fees
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Superior Double Room, Sea View
Superior Double Room, Sea View
Highlights
Heating
Smart TV
Renovated in 2024
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
172 sq ft
Sea view
Sleeps 3
1 Double Bed
View all photos for Standard Cabin
Standard Cabin
Highlights
Heating
Smart TV
Renovated in 2024
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
49 sq ft
Sleeps 1
1 King Bed
View all photos for Deluxe Double Room, 1 King Bed, Harbor View
Deluxe Double Room, 1 King Bed, Harbor View
Highlights
Heating
Smart TV
Renovated in 2024
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
172 sq ft
Harbor view
Sleeps 2
1 King Bed
View all photos for Premium Double Room, 1 King Bed, Partial Sea View
Harbour Front, Charlestown, St Austell, England, PL25 3NJ
What's nearby
Charlestown Harbour - 2 min walk - 0.2 km
Porthpean Beach - 18 min walk - 1.6 km
Pinetum Park and Pine Lodge Gardens - 18 min walk - 1.6 km
Eden Project - 7 min drive - 4.1 km
Lost Gardens of Heligan - 10 min drive - 10.3 km
Getting around
Newquay (NQY-Newquay Cornwall) - 28 min drive
St Austell Station - 8 min drive
St Austell (USX-St Austell Train Station) - 9 min drive
Par (PCW-Par Train Station) - 13 min drive
Restaurants
St Austell Brewery - 5 min drive
Hicks Bar St Austell Brewery - 5 min drive
Poltair Park Cafe - 5 min drive
Francines Fish - 3 min drive
The Brit - 3 min drive
About this property
Pier House
At Pier House, you'll be within a 15-minute drive of Eden Project. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day.
Languages
English
At a glance
DONE
Hotel size
23 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out time is 10:30 AM
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Offsite parking within 150 ft (GBP 8.00 per day)
Street parking available
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
What to do
Beach nearby
Services
Front desk (limited hours)
Facilities
Terrace
Outdoor furniture
Traditional architecture
Accessibility
Tile flooring in public areas
Hardwood flooring in public areas
Room amenities
Be entertained
42-inch Smart TV
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Access via exterior corridors
Fees & policies
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
Bar/Lounge
Dining venue(s)
Parking
Parking is available nearby and costs GBP 8.00 per day (150 ft away)
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Pier House Charlestown
Pier House Hotel Charlestown
Pier House Hotel St Austell
Pier House St Austell
Pier House B&B St Austell
Pier House Hotel
Pier House St Austell
Pier House Bed & breakfast
Pier House Bed & breakfast St Austell
Frequently asked questions
Does Pier House offer free cancellation for a full refund?
Yes, Pier House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Pier House?
Sorry, pets aren't allowed.
Is parking offered on site at Pier House?
No, unfortunately, but there's street parking available.
What are the check-in and check-out times at Pier House?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:30 AM.
Are there restaurants at or near Pier House?
Yes, there's an onsite restaurant.
What's the area around Pier House like?
Pier House is a short 1-minute walk from Charlestown Harbour and 2 minutes' walk from Charlestown Shipwreck and Heritage Centre.
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Pier House Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Food
Location
Breakfast
View
Port
Bed
Restaurant
Lobby
What guests liked
Breakfast was delicious with a plentiful choice and attentive staff. (24 reviews)
The property's restaurant served great food, with delicious meals and a good range of options for breakfast. (6 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
It was amazing. And very friendly and cosy.
Stefan
1-night trip
10/10
Excellent place to stay, scenery is beautiful.
Lee
1-night trip
10/10
We had a superb stay highly recommend
Jackie
3-night trip
10/10
Third time staying at The Pier House and it still excels. Staff are always fantastic, food is great and the accommodation is perfect. I’ll be back again for another stay.
Ash
1-night trip
10/10
Fantastic hotel, clean, friendly staff, good food, will be back.
Lee
1-night trip
10/10
Amazing stay at the Pier House! Staff were so kind and attentive. Rooms brand new - spacious and comfortable. Right on the beach, coastal walk. And restaurant delightful - generous portions of wonderful local foods and great wine. Lively scene indoors and out, yet peaceful and quiet up in room. I highly recommend and look forward to returning.
Jeannette
4-night trip
8/10
Overall good. The refurb p l
simon
1-night trip
10/10
What a lovely hotel in a stunning location. Rooms are very nice and well appointed. Food was excellent.
Karen
1-night trip
10/10
Fantastic place, great accommodation, lovely rooms, nice food and drink. Location could not be better. Staff were wonderful, friendly and chatty. We will be coming back. The only improvement we can suggest is for the doors to rooms to have soft closing mechanisms as the doors constantly slam shut.
Jason
2-night trip
10/10
Fantastic Hotel matched with an incredible location
Luke
1-night trip
10/10
A beautiful hotel in a stunning location.
Neil
1-night trip
10/10
Honestly one of the best places I have stay while away for work.
i booked the wrong dates but the staff were more than happy to accommodate us, the rooms are spotless and beautifully decorated! i would definitely stay again (even in my own time)
its a wonderful location steeped in history.
I honestly couldnt think of anything i could change to make this stay better.
William
1-night trip
10/10
Our room was lovely, clean and comfortable with everything we needed and more.
Liza
2-night trip
10/10
A fantastic hotel in Charlestown, great food and friendly staff, shown to your room on arrival is a nice touch. Plenty of coastal walks, dining options and a few bars to enjoyaround the harbour. 45 walk to St Austell brewery, worth booking a tour.
Paul
2-night trip
6/10
Very noisy building, heavy footsteps/snoring/showers all audible. Front of house couldn't/wouldn't move our room. Bar next door had blaring music all day and to 11pm.
Food not the best. Breakfast service slow even though there was only another table being served.
Verified traveler
2-night trip
10/10
Wonderful views and costal walks. Friendly staff couldn’t fault the hotel in anyway, room no 3 is amazing!
Dawn
3-night trip
10/10
My first stay since the rebuild of the hotel. Rooms now have the wow factor as does the bar area.
Parking is local and free. The property is right on the harbour side some rooms having views out to sea.
Christopher
1-night trip
10/10
Lovely hotel, very clean. Friendly staff. Amazing food. Would definitely recommend.
Charlotte
1-night trip
10/10
Fab stay, lovely staff, great food and wonderful sea views from the room.
Alan
2-night trip
10/10
This has just been refurbished, to an excellant standard. The food is excellant too, this is how hotels should be. The rooms have all been refurbished to a very high standard, & very stylish. Worth noting that I got upgraded to a suite, pity I wasn’t staying longer
Kevin
1-night trip
10/10
Great Hotel this was our second stay
Glyn
2-night trip
10/10
Staff friendly, food good & setting outstanding
Michael
3-night trip
10/10
We liked everything. The staff were very friendly and helpful, the check in was good, the food good, the room good and the bedding and towels superb! I'm sure we'll be back.
Thank you,
Mary Stephenson
Mary
2-night trip
8/10
Fantastic location, parking just up the street (my low van doesn't like the very cobbled car park).
Food great, staff great. Lots of cool extras like dryrobe and beach bag in room.