Stayed May 28th - May 31st
We were in town for my friend's wedding and this was one of the hotels noted on their "Wedding Knot" invitation.
We didn't really interact with the staff much except check-in Thursday evening and checkout Sunday morning. The guy who checked us in was polite. The lady who checked us out was doing the minimum; didn't ask how was the stay, if we needed anything (a car, help with luggage, etc.), or even thank us for staying.
We were surprised to see that our room didn't have a microwave. The housekeeping staff only cleaned our room on Friday morning and didn't refill the coffee cups, coffee pods, nor sugars. The room could definitely use a thorough & deep cleaning.
We attempted to have breakfast in the restaurant on Friday morning, and since we were on vacation we wanted to indulge in the mimosas offered on the menu, however, after waiting for almost five minutes at the table we were told that there was no prosecco available so we kindly excused ourselves, tipped the server a couple bucks for her time and went next door to the Hilton for breakfast and mimosas.
When we were leaving on Sunday morning, my boyfriend ordered a coffee from the Starbucks kiosk in the lobby, and not only was the young girl that was working that "not in the mood to be here", she also made my boyfriend's coffee completely wrong. For $13, I told him to give it back and get what he actually wanted, but he was just ready to go at this point.
Overall, our stay was about a 3.5/5.
