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Hotel Hacienda Don Juan

3.5 star property
San Cristóbal de las Casas hotel with restaurant

Choose dates to view prices

Photo gallery for Hotel Hacienda Don Juan

Property grounds
Meeting facility
Courtyard
1 bedroom, individually decorated, iron/ironing board
Property grounds
Experience the warm ambiance of Hotel Hacienda Don Juan, where lush gardens and international cuisine at Los Alamos restaurant await. Enjoy a coffee shop/cafe, dry cleaning/laundry services, free self parking and an area shuttle to make your stay seamless.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Non-smoking
  • Free breakfast
  • Laundry facilities
  • Free parking
  • 24/7 front desk
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • Area shuttle
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
$33 nightly
The total price is $39
Jun 21 - Jun 22
Total includes taxes and fees

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Double Room, 2 Double Beds

1 bedroom, individually decorated, iron/ironing board

Standard Double Room, 2 Double Beds

Highlights

Balcony
Individually decorated
TV
Hair dryer
Private bathroom
Cable channels
Wardrobe or closet
Daily housekeeping
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Quadruple Room, Multiple Beds

1 bedroom, individually decorated, iron/ironing board

Standard Quadruple Room, Multiple Beds

Highlights

Balcony
Individually decorated
TV
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 5
  • 1 Double Bed and 3 Large Twin Beds

View all photos for Economy Double Room, Multiple Beds

Economy Double Room, Multiple Beds | 1 bedroom, individually decorated, iron/ironing board

Economy Double Room, Multiple Beds

Highlights

Balcony
Individually decorated
TV
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Triple Room, Multiple Beds

1 bedroom, individually decorated, iron/ironing board

Standard Triple Room, Multiple Beds

Highlights

Balcony
Individually decorated
TV
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Triple Room, Multiple Beds

1 bedroom, individually decorated, iron/ironing board

Family Triple Room, Multiple Beds

Highlights

Balcony
Individually decorated
TV
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Standard Double Room, Multiple Beds

1 bedroom, individually decorated, iron/ironing board

Standard Double Room, Multiple Beds

Highlights

Balcony
Individually decorated
TV
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, individually decorated, iron/ironing board

Standard Room, 1 King Bed

Highlights

Balcony
Individually decorated
TV
Hair dryer
Private bathroom
Cable channels
Wardrobe or closet
Daily housekeeping
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | 1 bedroom, individually decorated, iron/ironing board

Superior Suite, 1 King Bed

Highlights

Balcony
Individually decorated
TV
Separate bedroom
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

1 bedroom, individually decorated, iron/ironing board

Room Standard

  • Sleeps 3
  • 1 Queen Bed(s)

View all photos for Double Room Standard

1 bedroom, individually decorated, iron/ironing board

Double Room Standard

  • Sleeps 6
  • 2 Full Bed(s)

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9.0 out of 10, Wonderful, 130 reviews
The price is $35
$30 nightly
$35 total
Total includes taxes and fees
Jun 21 - Jun 22
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About the neighborhood

Map
Prolongacion Insurgentes No. 162 junto, Las Carretas Barrio Ma. Auxiliadora, San Cristóbal de las Casas, CHIS, 29290

What's nearby

  • Santo Domingo Handicraft Market - 3 min drive - 2.6 km
  • Ciudad Cuauhtemoc - 3 min drive - 2.9 km
  • San Cristóbal de las Casas Cathedral - 4 min drive - 3.3 km
  • Plaza 31 de Marzo - 4 min drive - 3.3 km
  • Ex-Convent of Santo Domingo - 4 min drive - 3.7 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 70 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪La Cabaña de Don Juan Bosco - ‬12 min walk
  • ‪Don Rafita "Tacos y Gorditas - ‬16 min walk
  • ‪Quesadillas Tio Chano - ‬7 min walk
  • ‪Carnitas y Barbacoa Jaimito - ‬15 min walk
  • ‪Empanaditas de Doña Lupita - ‬3 min walk

About this property

Hotel Hacienda Don Juan

Enjoy your visit to San Cristóbal de las Casas with a stay at Hotel Hacienda Don Juan . Guests looking for a bite to eat can check out Los Alamos, which serves international cuisine and is open for breakfast and dinner.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 29 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Ecotours nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Slippers
  • Iron/ironing board (on request)

What to enjoy

  • Balcony
  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free wired internet
  • Phone

More

  • Daily housekeeping
  • Access via exterior corridors

Special features

Dining

Los Alamos - This restaurant specializes in international cuisine and serves breakfast, dinner, and light fare.

Fees & policies

Optional extras

  • Area shuttle service is offered for an extra charge
  • Housekeeping is offered for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hacienda Don Juan Cristobal l
Hacienda Don Juan San Cristobal De Las Casas
Hotel Hacienda Don Juan
Hotel Hacienda Don Juan San Cristobal De Las Casas

Frequently asked questions

Does Hotel Hacienda Don Juan offer free cancellation for a full refund?

Yes, Hotel Hacienda Don Juan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Hacienda Don Juan ?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Hacienda Don Juan ?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Hacienda Don Juan ?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

What is there to do at Hotel Hacienda Don Juan and nearby?

Hotel Hacienda Don Juan has a garden.

Are there restaurants at or near Hotel Hacienda Don Juan ?

Yes, Los Alamos offers international cuisine.

Does Hotel Hacienda Don Juan have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Hacienda Don Juan like?

Hotel Hacienda Don Juan is located a short 18-minute walk from Moxviquil.

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Hotel Hacienda Don Juan Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Restaurant
Service staff
Room

Reviews

10/10 Exceptional

Everything was nice very clean and friendly
antonia, 1-night trip

10/10 Exceptional

Friendly people very helpful
Angelica, 6-night trip

8/10 Very good

This property needs more staff to keep up
nelsy, 1-night trip

10/10 Exceptional

I loved the look of the hacienda and the history.
Maria, 3-night trip

10/10 Exceptional

Amazing place. Great experience
Richard, 1-night trip

10/10 Exceptional

One of the best places I’ve been at. Great staff and service. Great/affordable Tours and Ammenities are offered.

10/10 Exceptional

I really love the property. It is rustic and Mexican 🇲🇽 The only negative thing about this place, in my opinion, is about 30 minutes far from downtown. Other than that, I love it!!
karen, 7-night trip

10/10 Exceptional

Absolutely beautiful
Erika, 5-night trip

10/10 Exceptional

The whole team members are very helpful they help with any need you might have. The person from second shift are awesome very helpful very knowledgeable. Thanks family
aida, 5-night trip

10/10 Exceptional

Ok
Arturo, 1-night trip

2/10 Poor

Was assigned to room 8, room was freezing. Asked for a different room and changed me to 10 for a $200mx daily upcharge. I paid as long as it was warmer. Get to the room WiFi couldn’t reach there, shower was either extremely hot or cold. Bathroom had a smell coming out of the floor drain.

6/10 Good

We came with my personal car but if you don't have a vehicle you need a taxi or public transport in order to visit the town. The hotel is actually a colonial house, everything is original and beautiful except some really annoying details.... - There's absolutely no desk/table in rooms, if you need to work there's no way you can work efficiently it is just a bed, and a closet for make up but there's no way to work in the rooms... - The room we stayed (room number #2), had only 2 plug sockets which is also inconvenient. - There's no coffee maker in the rooms. - They lack employees, the restaurant is only open in the morning and thursday, friday, saturday and sunday they open from 6pm to 10pm at night where you can finally drink some coffee. Everything is low quality.... They use the cheapest soap the cheapest bed covers, towels... How can you give torn away towels to your guests? I met the owner of the hotel but I was working so I didn't have chance to tell him these things but in any case he doesn't seem to be caring at all... And I also saw him treating bad to his employees... If I cannot get room service or at least find some basic things like coffee, water.... What's the point of statying in a hotel? I could also stay in my car...
Goktug, 8-night trip

10/10 Exceptional

3-night trip

10/10 Exceptional

traditionell eingerichtet, gleicht einem museum.
lobo, 3-night trip

10/10 Exceptional

Faustino, 1-night trip

10/10 Exceptional

Su antigüedad y naturaleza muy bonito lo recomiendo, excepto los colchones estas duros....
Carlos, 1-night trip

8/10 Very good

Es una propiedad muy limpia, con estilo rústico, excelente atención por el personal. Es funcional, las habitaciones son amplias. El área no suele tener ruido pero ya es una zona bastante alejada de las zonas principales de la ciudad y por las noches el transporte es limitado.
Hector, 6-night trip

8/10 Very good

Se encuentra en lugar alejado del centro, pero con accesos faciles Es lindo el lugar
Elizabeth Angulo, 1-night trip

8/10 Very good

Julio, 1-night trip

10/10 Exceptional

Arle, 1-night trip

6/10 Good

Eduardo Antonio, 1-night trip

10/10 Exceptional

Un lugar muy agradable lo recomiendo al 100 por 💯 el personal realmente atento a lo q ocupes
Oscar, 1-night trip

10/10 Exceptional

Me encantaros sus jardines, el lugar es muy tranquilo para estar en pareja o en familia, todos son muy amables Lo unico que me gustaria que cambiaran seria la regadera y presion del agua ya que no sale tanta, si bien es mas que suficiente para bañarte creo que seria un bonito detalle una regadera mas grande para bañarte un poco mas relajado
Yair, 6-night trip

10/10 Exceptional

Las instalaciones muy bonitas
Herminio, 1-night trip

8/10 Very good

Miguel, 3-night trip